Reviews of Cornerstone Physical Therapy-Gahanna (Physiotherapist)

Travis Garverick

After completely tearing my ACL playing basketball, I needed months of physical therapy after surgery. I had heard numerous good things about Justin Weisbrod and his practice. I am so glad I opted to use Cornerstone PT as the place to complete my rehab. Justin is very knowledgeable and professional and I could tell he really cares about all of his patients as I watched him interact. I can say the same about his staff. Everything was very smooth in regards to my insurance company's involvement and the billing process. Justin had me back to being active and at full strength much sooner than I thought I would be. I'll be back for sure for any future PT needs. Thanks Justin and Cornerstone PT!!!!!!!!!

shauna Klausner

Fresh new approaches to PT. Very officiant and affective. Patient and friendly staff. Easy to schedule and the therapists are always on time. This was the only place that worked for me. I’m very thankful!

Robert Balthaser

Knowledgeable and professional staff. I made excellent progress while attending my therapy sessions and have a comprehensive program to follow at home and at the gym to continue to improve.

Pattie Boy

Cornerstone Physical Therapy in Gahanna really helped decrease my pain level in my feet and gave me exercises to continue on at home once my treatment was complete. They did ASTYM treatments on my feet for Plantar Fascitis, and it really helped reduce the foot pain I was having. I will be continuing with the at home stretches they gave me to ensure it continues to improve. All the staff and friendly and helpful, and if I found an exercise uncomfortable, they always had alternatives for me to try.

Kelly Bland

Great work done here! These guys know what's up when it comes to your recovery! Inviting and comfortable atmosphere, smiling faces, and lots of knowledge! Thanks for such a great experience!❤

Todd Weaver

The Staff at Cornerstone Physical Therapy has made me a believer in Physical Therapy. I really love their team effort to work you good & therow as a Team. I had 23 seasons completed, as a result I am walking normal without pain that was my goal. I had Major foot surgery & in post op never thought I could get this conditioned relitivly guick. Thanks to you all at Cornerstone Therapy Gahanna, Ohio. Go Bucks !!

David McAdam

Excellent and friendly therapists. They know how to push you just enough to get stronger, while still helping you heal.

Stacey Amaglo

A little pricey, even when using your Insurance.

Lynette Jones

Justin was attentive listening to my neck and vertigo concerns. He tailored my sessions to meet my physical needs. The therapists were all encouraging and helpful to my workouts. Friendly staff. When discharged, I have a home exercise program to continue on my path to recovery.

Shirley Jackson

Thank you Carman for being such a great therapist I wish you all best and hope I don’t have to come back, but if I do you’ll be the one I want.....

Charlene Mooney

The best place to have therapy. Such caring attention, knowledge, and help. Everyone makes you feel welcome and important. I made great progress. While I hope not to have to have more therapy, this is definitely the place I will come! My husband has also been a patient and feels the same. Thank you for being there for us!

bloop blop

very deceiving medical billing practices. was told in network and deductible paid before starting. also told could have additional visits for flat fee. all lies.ended up with huge bill after discharge from practice.considering legal action. will certainly let everyone I know to avoid this physical therapy practice

Rose Klockner

I came to enjoy my time at Cornerstone. I was apprehensive at first and did not tell them I was having problems at first (speak up if you are in pain). Even though I was being treated for an Achilles injury, we also worked on my knee which is probably the root of my problem. I did what was probably my last visit this evening and Amy provided me with a plan to talk to the personal trainer at my gym to continue strengthening my knees. Overall, I'm very happy I went to them and would consider them again should the need arise.

Peyton Clift

Super nice staff! Great wokouts. Will definitely help with any pain. I recommend coming here!

jackie marie

I love doing my physical therapy there. Everyone is so great. They really do care about Their patients.

Irene Marshall

The therapists are super knowledgeable, they used a process called Astym which broke up my scar tissue and really helped with the mobility of my knee. The staff is encouraging and motivating, especially when someone has endured a major injury. The front desk staff is friendly and easy to work with regarding scheduling.

bryan mcdermott

Justin and his staff did a great rehabbing my shoulder from re-surfacing surgery (basically from sling to full use in four months). The Astym treatment on the scar definitely help my recovery time.

Jim Baluyut

They have been treating my sore back. Decent results.

Mary Woodyard

I've been through physical therapy in the past and the treatment I received at Cornerstone is, by far, the best I've had. Staff are very professional and thorough in their care but also add a personal touch that kept me from feeling like I was just a patient to them. I worked mostly with Carmen and Patrick. They explained every aspect of my treatment and made sure any questions I had were answered completely. I still have to have surgery but feel the PT I received has prepared me for good results and I will return to Cornerstone for any post-surgery PT. In the meantime, I came back to Cornerstone for treatment of a different body area because of my past experience and great care. Mary Woodyard

Melissa Mazza

After. Knee surgery my doctor prescribed physical therapy to help me get my leg back into shape. The entire staff at Cornostone Physical Therapy were extremely professional,personnel and friendly. They took ownership of my recovery and worked with my schedule to setup a treatment plan that enabled me to return to normal health. From in office treatment, to teaching and mentoring my exercises at home; the entire experience was amazing. If asked I would highly recommend the Gahanna Cornerstone to my family and friends. Thank you for such a positive and wonderful treatment plan.

Jenna Wolfe

Have been treated here for both knee and ankle, love the staff and it's a very nice facility!

laura miller

I was very pleased with the therapy I received. The staff is very welcoming. And my therapist, Carmen was excellent. And Justin, the owner was always very welcoming and helpful. I would highly recommend Cornerstone Physical Therapy.

Lawrence Ellerbrock

I went to Cornerstone with significant shoulder pain. They were able to diagnose the issue develop a therapy plan that included 20 visits over a 7 week period. During that time I worked with all of the PT's and assistants and found them to be among the most caring and professional medical personnel I have ever been associated with. They were always striving to ascertain how I was doing during the therapy process and what they could do to help. The best way to describe them is they are a family and when I walked in the door I became part of the family and they treated me that way. I can't say enough good things about the experience. However, the best compliment I can give is that when my wife had shoulder surgery, I immediately referred her to Cornerstone for her therapy.

nicole hood

I went to this office with the main goal (at the time) to simply just be able to plant my feet on the ground and walk pain free. In a short amount of time I was absolutely able to do and become a bit more educated in the process with the additional information that was shared with me throughout my visits. All of the staff that I came in contact with was absolutely great. Thanks again Cornerstone...

Cate Daily

All of the PTAs I worked with were incredibly knowledgeable and friendly.

Jonathon Jennings

Great and friendly staff. Justin and the team were very knowledgeable and fun to work with. Very good place to improve and reccover!

Carmen Gonzalez

(Translated by Google) Very kind and understanding (Original) Muy amables y comprensivos

Jarrod Auten

Patrick and Carmen helped me with my jumpers knee for the last 3 months! They were always positive and pushed me to my recovery on both knees. They also gave me a home recovery program and I know if I have any questions they will be one phone call away. All the hours and sweat were worth it and I will tell everybody to come here for there physical therapy needs!

Sarah Dziak-Swanton

I started getting physical therapy at Cornerstone for plantar fasciitis. During that time there, I also severely sprained my ankle. They treated me for my plantar fasciitis, and were very helpful in rehabbing my ankle as well. Great therapists who really paid attention to my needs and got me on the road to recovery!

jack hall

Nice/Friendly staff!! Had ankle surgery...they pushed me, but also was nurturing. After each visit I felt good and recovery was always progressing. Never felt I could do the rehab at home...Got the kind of therapy that felt I was getting my moneys worth!! THANKS!

ken thomas

Through astym therapy and exercise they fixed my plantar fasciitis and I was able to get back on the pickleball court.

Emily Jones

I went to the Gahanna location due to its proximity to my workplace and house. However, knowing what I know now, I would avoid this place like the plague based on two reasons. First, they overbook intentionally; you will share a physical therapist with another client during your visits. At first, I thought this would be a one-time thing due to an absence, but it became clear this is their usual practice when it happened every session. Due to having more than one client at a time, I never felt like my assigned physical therapist was paying his/her full attention to me or my recovery. Also, because they are splitting their attention during appointments, they don't really remember you or commit your injury to memory (i.e. if you came in, they wouldn't be able to remember anything about you). The therapists seemed knowledgeable enough, but they were constantly in a rush because they had another client to worry about. The second reason, however, is my biggest concern; the billing situation is an absolute mess. I came to Cornerstone after I was hit in a car accident in June. I attended physical therapy in July and August, and yet it is MARCH and I still do not have the bills for my visits. I presented all necessary information upon first visiting Cornerstone, so there should not have been a mix up there. My insurance company has called various times, and the receptionist Melissa claims they are sending the bills over; however, nothing is ever received. I am now forced to call in yet again and spend precious time making sure that they send it to the correct contact. I cannot stress enough how inconvenient and stressful this has been for me. THIS SHOULD NOT BE AN ISSUE FOR A COMPANY WORKING WITH INSURANCE COMPANIES ON A DAILY BASIS. Moreover, my sister went through the exact same issue with this place when she needed PT (Seriously, I am not joking or exaggerating; you have no idea how much I wish I would've known before I started going!). What a mess. I will never return, and I will definitely spread the word about this place.

Janet McIntyre

The experience at Cornerstone Physical Therapy was top notch! The staff was friendly and very knowledgeable and made me feel relaxed. They always listened to any concerns I had and addressed them right away. My rehab after shoulder surgery couldn't have gone better thanks to them and I would highly recommend this office to anyone!

Charlie Potts

I had my last PT session yesterday and I feel like I've greatly improved in the strength, mobility and stamina with my sports related injury since starting in mid August. Justin, Patrick, Carmen, Ashley and Andrea really know their stuff and I felt they tailored my program to exactly what I needed. I first started with Justin who got me on a program right away. Then I worked with the others. Everyone was consistently on the same page when it came to my workouts and they were always encouraging. They all provided the individual attention to my exercises and were always professional, friendly and provided great support. Even though it was work, at times it never really felt like it due to the relaxed atmosphere and easy going nature of the therapists. Melissa and the rest of the office staff were always welcoming and easy to work with when it came to the "insurance game". I can't say enough about this place and the people. If you need PT, this is the place you want to be. Thank you to everyone for getting me back to a regular life again.

Samantha Rogers

Justin and his team are amazing! Their expertise and attention to their clients makes you feel at home. In just a few short weeks I went from severe foot pain with Plantar Fasciatis to walking without pain again!

rizalina pepino

I was not sure if ever I will recover from my foot surgery because of the pain and I am completely helpless not ever to use my dominant right foot for walking and relying on scooter, boots, crutches and cane to walk. My doctor (Dr Richard Schilling) is very supportive and recommended the CORNERSTONE PHYSICAL THERAPY for my physical recovery. They listen to me to my pains and frustrations. First day JUSTIN WEISBROD welcomed me he was so nice and we discussed all treatments I needed. Justin was the owner of this place. His staff: Ashley, Carmen, Andrea kudos to these ladies. Today is my last day of treatment and I can tell I am a new stronger person physically and mentally. I will highly recommend this place to all who need physical therapy and I guarantee you will GET WELL!! Also I want to thank the ladies (Melissa) on the front desk for accomodating me if ever I need to change my schedule.My husband who patiently accompany me, also extend his thanks to all who took care of me...am proud to say I am able to drive now...THANK YOU TO YOU ALL!!!

AAA Fitness

I went to Cornerstone Physical Therapy in hopes for my daughter's knee to get better for track season. It was approx. 6 weeks until indoor track season started. She had been battling this on/off knee pain for a couple of months. Our experience from the start was very professional and informative. Justin (Physical therapist) did an excellent job identifying the issue and coming up with a plan of action. My daughter completed the six week program and had the best indoor/outdoor season of her life. She captured the Division 1 100m hurdle Indoor/Outdoor title. Her excellent season helped earn her a full ride athletic/academic scholarship to Kent State University. I often refer people who are in need of physical therapy and will continue to do so. Thank you and your staff for everything.

Td Td

Awesome place to rehab my knee. Very knowledgeable and experienced. Highly recommended

William Lind

Staff is great, very knowledgeable and attentive. I would highly recommend Cornerstone to anyone needing physical therapy!

bob stephenson

The staff at Cornerstone are well educated, well informed, with a broad skillset of what is required to get me back to being completely functional. Recovering from an injury can be hard to do, but their care, consideration, and training made recovery easier, and much more pleasant. They're good people.

Constance Drake

I had really bad feet pain and leg. I could bearily get out bed in mornings.After 12 sessions I feel great and am back on my feet. The Staff is super friendly and Carmen and Jess are the best. They work with and even gave me extra advice for my daily routine to what shoes would help me. If your in pain and hurting I recommend this place fully. They really do care and want you to feel better.

William Yarbrough

Mixed feelings regarding this business. The service itself is great. Very knowledgeable, courteous, patient, and effective individuals who take pride in their work. I had a rotator cuff injury that was very effectively handled. However, the office keeps their billing services completely separate and good luck getting any help. On my final visit I asked to know my balance so I could pay in full. I did so but kept getting bills. I would call and ask to speak with someone who could assist with billing questions and no one was ever available. I was promised return phone calls that never came. Michelle at the front desk is a sweetheart but doesn't have the authority to get anything done. Hated unloading my frustrations on her, but I can't get any resolution. I wouldn't call it "deceptive practices" like the previous reviewer, it just seems like the left and right hands could use some therapy to work together. Whether or not I would ever go back is up in the air at this point. The business owners need to realize they will suffer if they can't manage their business any better. Your core service is wonderful, but if it isn't billed correctly, you will lose a lot of customers.

Paula Stoffel

The therapists at Cornerstone do good work. However, I am frustrated with the service provided by the front desk staff. After scheduling several appointments in advance, there apparently was some mistake when scheduling. The receptionist called to tell me that three appointments had to be cancelled because there was no staff member available to do astym treatment, which is what my doctor ordered. I find it very unprofessional, when I had to alter my work schedule and had planned in advance, only to have them inform me that the appointments that were promised me were not available. Furthermore, she offered me the option of coming in to exercise during the appointment time, but that would result in a co-pay, and not receiving the treatment my doctor ordered. I find this disappointing, because I do feel the therapy was helping. I had no recourse but to end this treatment relationship.

Carrigan Hayes

I worked with Cornerstone Physical Therapy after developing some back pain in mid-summer. I found all of the physical therapists in the office to be extremely knowledgeable and helpful. I greatly appreciated their expertise and highly recommend them!

George Peach

Highly knowledgable staff proving attentive care. Very effective therapy.

Tammy OConnell

I received physical therapy through Cornerstone PT after my surgery for multiple weeks. The staff was professional and well educated on my injury and recovery process. When I first began therapy I could barely walk without pain and had very little flexibility. After receiving therapy and Astym regularly I successfully completed my program and feel much stronger and can move without limitations. I highly recommend the facility and give thanks to the staff for helping me meet my goals.

Matthew Kirkpatrick

Beware! This place writes in an amount per visit on this form they have you sign, and then ends up billing you for much more. Told me on a form each visit was $120, then bills me for almost $400 a visit. Con Artists!!! I will never go back.

ALICAT #

Staff at Newark office are fantastic. Highly recommend for your PT.

Chara Sanchez

Great ppl very helpful

Rich Kelley

I was referred to Cornerstone Physical Therapy by my doctor after a fall that caused severe pain in my leg that made walking very painful. Every Therapist was very knowledgeable, professional and attentive. They showed sincere interest in my progress as well as the others patients. They kept me on track and with each visit I could feel improvement and today am back to normal.

Tammy Baron

I could not have asked for a better experience than what I had at Cornerstone! My therapists were wonderful - attentive, caring and professional. And the therapist and office staff were always willing to work with me when it came to scheduling appointments. My podiatrist referred me, and I'm so grateful! If I'm ever in a position to need PT again, you can bet I won't be calling anywhere else. Many thanks to all at Cornerstone PT!

Kevin Mulder

Please read entire review to avoid this company! I was prescribed to go here from my podiatrist. Everyone is extremely friendly and professional, open to feedback and wanting to help. I never felt discounted or neglected if my therapist was assisting multiple clients. I always knew what to expect from every session. While the results I gained from their services have diminished over time, their care and attention are top notch. Update: I read previous reviews regarding the billing snafu’s other posts experienced and waived them off... however I am now realizing how true they are. I was submitted a bill for service after my final visit which I paid in full. Later I received another bill for unexplained charges, no service dates, and when I spoke to someone there, they can’t figure what the charges are for. I spoke to them on the 22nd and was promised a resolution/ call back that same day and here I am still waiting. Front house staff is good, but billing is turning into a hassle. Update: and now they extract tidbits of your review to make it appear as if you recommend them. Pass.

Reginald Bryant

Patrick and Carmen were excellent to work with and very friendly. They both exhibited a great deal of patience and were very attentive during the therapy sessions. I spent most of my time with Patrick and I never felt rushed (even though I know they were busy with other clients) and what I appreciated the most was their concern with the pain level you were experiencing during the sessions. If my knee was bothering me one day, he would find alternate exercises to do that accomplished the designated goal. I also enjoyed the conversations and being treated with respect as an individual and not just a patient number. I would highly recommend Cornerstone Physical Therapy to friends, family and anyone looking for first rate physical therapy treatment.

Barbara Esway

They get the job done!

Mallory Manos

Justin is amazing. I am so glad I found this place! Day 1 and my legs already feel better. Super excited to see my progression in the next several weeks!

Katie Bradley

If you must get PT, Cornerstone Physical Therapy is a great place to go! I have been to other physical therapists and had a not so great experience, so I was hesitant and skeptical upon arrival. However, after just a few visits my pain decreased and after 2 weeks it was nearly gone! The PTs and PTAs are wonderful, professional, and laid back. I really enjoyed working with Kristina and Amy as they encouraged me when the exercises were tough and made sure I was doing the new exercises correctly. Its a shame I can no longer go here now that my health insurance charges a $60 copay per visit, but I am just grateful I got in when I did and that it helped! Thank you!

Joshua DeLancey

One of the most professional clinics I have every been at in my 20 years of Military service. I would highly recommend the entire team to everyone.

Kevin Jones

I was having some issues with my lower back. It would tighten up to the point where I could barely move, so on advice of a collegue I scheduled an evaluation at Cornerstone. I was impressed...the owner quickly got to the root of the problem, took care of my immediate pain, and then put me on a customized plan to keep it from happening again. The staff was super friendly and professional. I was pain free after a few visits and been ever since! Thanks Cornerstone!

Ann Rinker

I was referred to Cornerstone Physical Therapy to see if they could help with my hip (arthritis) and knee joint pain as I would rather deal with pain this way than through medications when possible. My main objectives were met! I can sleep with no hip pain throughout the night and I can exercise/walk with no discomfort. The staff was excellent in their knowledge of helping me during my therapy AND making me knowledgeable about the importance of stretching and moving every day to keep problems from re-occuring. They were so helpful and friendly and I always appreciate working with people like this. Thank you so much for everything you did for me!

Richard Foehl

They pushed me hard to get me back to where I was prior to my injury.

Sam Walls

AN EXCELLENT PRACTICE THAT GOT AMAZING RESULTS FOR ME!!!! THE THERAPISTS ARE HIGHLY SKILLED AND VERY PROFESSIONAL. IN ADDITION TO THESE STELLAR QUALITIES, THEY ARE VERY FRIENDLY AND PATIENCE. I WOULD HIGHLY RECOMMEND CORNERSTONE TO ANYONE WHO NEEDS SUCH SERVICES.

Scott Booher

Fantastic personnel. Matt,Jen and Melinda are great. The physical therapy sessions are extremely helpful but the people make the experience pleasant even when it hurts. I recommend raises for everyone because from my experience they are the best at what they do.

S Niang

My experience with Cornerstone Physical Therapy was amazing! As a new patient at Cornerstone I had difficulty climbing stairs, persistent pain in my ankle, and wore an ankle brace daily. After just 6 weeks of therapy, I’m back to normal activities and no longer have to wear my ankle brace. The staff is friendly, professional, and truly focused on helping their patients recover. I highly recommend Cornerstone for physical therapy needs.

Michael Koors

Cornerstone PT did an amazing job rehabbing an ongoing lower extremity issue where I experience pain on a daily basis. The issue was ongoing for almost a year and after 8 weeks of treatment I have been able to function without pain. Thank you

Lynda Peel-Brown

Exceptional Staff - Carmen and Jess - they targeted my arthritic issues with my knee and helped me strengthened it with exercises and therapy. The therapy session is a positive and encouraging environment. Cornerstone PT is easy to schedule and access. I recommend this PT group to anyone needing rehab.