Reviews of Alternative Physical Therapy Ltd. (Physiotherapist)

dennis smith

Best place ever, and personal too

B G

Been going here for a couple months for shoulder rehab. Very friendly, knowledgeable staff, and I have regained use of my shoulder while controlling the stiffness and pain much more without the use of meds or injections. - Thanks!

Reynaldo Barboza

A friendly, healing environment. As long as you are active in your healing this is the crown jewel of physical therapy in the region!

Emily Horst

My first day of therapy at Alternative Physical Therapy was supposed to be the day I had back surgery. I felt I had tried everything but as a 25 year old I wanted to avoid surgery as long as I could. I decided to try physical therapy once more. Lisa spent time evaluating me and informing me what she saw along the way, it was so helpful to finally know why I was hurting and what was out of place. Lisa and the other therapists gave me the tools I needed to have balance and strength in my movements every day.

Leslie Shepherd

I was injured badly at work, saw every PT in the area. I was not getting any better. I found Lisa at Alternative Physical Therapy and everything changed. She was the first PT to treat my whole body and not just see me as an injury. She totally understands if you are injured it affects your entire body. I was told I would end up in a wheel chair and never be able to work again. After a lot of hard work from Lisa and of course myself, I an walking, have had no further surgeries and would recommend Lisa and her entire staff to anyone who is serious about their health and get back in motion!! Thank you for everything Alternative Physical Therapy!!

Chuck Nicewonder

I went to Alternative Physical Therapy first with leg pain most likely the result of wearing shoes that were too old, and then with a sprained arm from falling on ice. Although my injuries were minor, Lisa and her staff treated me as a valued client and treated my injuries with a holistic approach of massages, stretches, and exercises in her studio. However, the best part of Alternative Physical Therapy, at least for me, was that Lisa and her staff taught me the stretches, self-massages, and exercises that a person can and should do at home to prevent future injuries, whether the person is young or old, whether an athlete or office worker, whether injured or not, for life-long efficient-as-possible functioning of the body. Lisa also conducts classes and seminars on various other aspects of healthy living. I would highly recommend Lisa Kelly and Alternative Physical Therapy to anyone.

Shannon baughman

I'd like to start this review by saying the therapist that owns this company and conducts the therapy does seem very knowledgeable in her field, I just simply did not have a good experience overall. My first appointment was scheduled for 8:30. No one communicated to me that my appointment was really from 9-10 and that I was coming at 8:30 for paperwork, so I got to this place at 8:15 and sat for over an hour before the therapist even picked up my chart. So while it was later explained to me that there was some confusion and my apt didn't start until 9. The therapist didn't even finish with the patient before me until 9:17 and I didn't get into the room until 9:22 and my appointment ended at promptly 10. I did not get an hour of treatment but I did feel slightly better so I decided to give them another try. Second apt was 1 week later at 8. I get to the facility at 8 on the dot and the door is locked and no one is there. The therapist showed up at 8 after to unlock the doors and it took about another 7-8 minutes to get everything set up for the morning, so again it was roughly 15-20 minutes before my apt started and again my care time was scheduled for an hour but ended promptly at 9. In this case, no one apologized for being late or cutting my apt time short and that was a bit unprofessional. Additionally, when I scheduled the apt I was told the initial visit was $80-$100 yet, my insurance was billed $300 for an HOUR of care that I did not receive. I was very clear when I scheduled the apt that I was paying out of pocket because I hadn't met my deductible so I needed to know in advance what the charges would be. I was also told additional appointments were around $60, I was charged $75 for the second one and my insurance was billed nearly $200 and the second time I left with no relief in my shoulder whatsoever. My insurance is reporting an HOUR of care that I again did not receive. I'm very disappointed in the care and frustrated with every aspect of how I've been treated. I wanted to be able to write a good review because the therapist does really seem knowledgeable, but being knowledgeable is only one small part of the care process. I am a reasonable person, which is why after the confusion of the first apt was explained to me I decided to give them another try but I simply cannot recommend after two appointments with the same issues.

Monnie Holman

Lisa was able to help my daughter with her over-use of certain muscles in her sports activity which was causing her intense pain in her back. What appeared to be one issue was actually a different issue, and through Lisa's excellent diagnosis skills, she was able to determine the exact source of the pain. My daughter now has exercises to relieve the pain and have long-term results. No drugs. No surgery. You were a blessing, Lisa!

Zack Nash

absolutely amazing! I have had a great experience with Lisa and have talked to other patients who were told by doctors they would never walk again. Now those people are taking morning jogs. Plus they accept my insurance, always a plus

Laurie White

Very friendly and professional atmosphere. I am very pleased with the care I am receiving for my ankle injury.

Lisa Kelly

It is a GREAT PLEASURE and an HONOR to assist in the HEALTH and WELL-BEING of our many patients who become lifelong friends. Thank you for your ongoing TRUST AND LOYALTY . We are GRATEFUL THAT YOU CONTINUE TO SPREAD THE WORD of how we can help MANY who haven't yet found the answer to THEIR issues. Our HEATH and WELLNESS lecture series is the second TUES of each month 6:30 TO 8:15 SEPT TO MAY. COME TO LEARN TIPS TO IMPROVE YOU AND YOUR FAMILIES HEALTH. Also please call to discuss your issue or for a free 15 min consult.

Danielle Phillips

We have been taking our son to see Lisa Kelly since he was 3 months old and she has helped him so much in the past six months. He had a flat spot on his head from not being able to turn to his left and in just a short amount of time, she has fixed his head shape and also worked with him so he is now able to look in both directions equally and he is now a more active, happier baby. We loved the staff at Alternative Physical Therapy, everyone there has been very personable and very knowledgeable.

Katelin Holtgrieve

I absolutely LOVE this facility and all of the people in it. I have had ongoing physical therapy for many years and the people here are incredibly knowledgeable, committed, caring, creative, encouraging, and best of all fun to be around. They push you to do your best, are more than willing to go above and beyond for their patients, and the environment is so inviting. The coworkers are all great individually and get along well/work well together, creating a positive environment with good energy. I would highly recommend them to anyone.

Elizabeth Beach

I found what I was in need of with Lisa Kelly and her team. Having experienced other sports oriented physical therapy clinics and DO treatment, and still having neck issues, a friend recommended Lisa and her team. I was pleasantly surprised to receive treatment during my evaluation. Lisa closely observed my body mechanics in the process of my evaluation and treatment. Treatment appointments were scheduled immediately and varied between 3 different associates, each with a slightly different approach. Deep tissue massage, pressure point manipulation, ultra sound and exercise were all utilized. Each appointment provided increased pain relief and increased range of motion. Practical at-home exercises were assigned and I followed through most of the time. Quantifiable measurement of my disability was recorded initially and monitored throughout treatment. I am 3 months post-discharge and feeling like myself again.