I'd give negative stars if I could, those who actually had a good experience here must not have had to stay/were outpatient only because there is no way in he*l this place should have a 4.6. My mom had major brain surgery and we chose this place based on the reviews for rehab (BIG BIG MISTAKE). Their neglect not only almost cost her life once, but twice!!! First time around she was on the third floor, was going through rehab fine, doing well, was supposed to be there 4 weeks yet they were releasing her after 10 days (not because of insurance) which I felt was extremely rushed. They were given specific instructions for post surgery medications that had to be followed perfectly by the neurosurgeon or she'd relapse. The last day she was there, they screwed up her medication according to her chart, she was barely coherent, dead weight like she never even went to rehab, she fell in the parking lot and it took several people to get her in the car and withing 2 hours of being home she had regressed so severely an ambulance was called and she was rushed to the hospital. Why in the world would you allow someone to leave in that condition?!?! After a few days in the hospital, fixing her post surgery medications and getting her stable they sent her back to rehab. She was on the second floor this time around. I wish I took pictures because the entire time she was here the second time, they did not wash her, did not change her diapers/sheets right away so she sat in her own waste, when they finally changed her, they left her sheets/diapers in a pile on the floor in the corner of the room. Because they did not bathe her everyday she developed an infection and fungal growth where her port was and we kept nagging them to get a doctor in to see her. She wasn't doing as well as the first time during physical therapy because of the relapse, dad left her on a Friday night at 9 and she was ok. He came back Saturday afternoon and she was pale as a ghost, laying in her own waste, hardly breathing, he had to fight to get someone in the room, she had a 103 temperature and my dad was so dumbfounded they did not notice she was clinging on to life/so ill since he had left and they didn't even rush to call an ambulance. He had to prompt them to. Because of this disgusting place and neglect, she got a UTI, bad skin infections from bacteria, pneumonia and contracted SEPSIS! She's been in the hospital fighting for her life for weeks, WE ALMOST LOST HER!! Went to pick up her stuff and the staff asked if she was coming back and we said absolutely not, she contracted sepsis and almost died. They weren't surprised ugh.... She is finally healthy enough to ago to a different/safer rehab. I greatly wish no one else has to go through this because it's been an awful time. She still isn't herself since before the first relapse. She's emotionless, blah and in a fog. Thanks a lot incompetent staff!