Reviews of Kelly Hawkins Physical Therapy (Physiotherapist)

Tiffany Cole

Absolutely adore the staff here. They are all very personable. I feel like family when I'm here. And there all so pretty very easy on the eyes. They listen to my problems and do all they can to provide me with quality care. The front staff Liz and bree are mostly y I keep coming back. Ashley and Sarah the pts are awesome as well. But Sam Zach and ipo are my rocks when I'm laying there in pain. They keep me distracted from the pain.

Rene Garcia

I recently had knee surgery in July and have been going to Kelly Hawkins ever since. I have been pleased with the care and attention by PT Kieth L. and his staff. I have progressed to a healthy and stronger knee overall. PT Kieth L. is personable, listens to concerns and answers questions. I highly recommend his office!

KERNAL PANIC Robinzio

The people that are absolutely awesome they make a difficult time pleasurable and knowledgeable! Yes thank you to everyone there!!

Randall Rhine

This was the best medical experience I have EVER had. When some nerves in my fingers went numb the VA sent me here. The problem was immediately addressed and a plan for rehab was put into action. I felt better soon after my 2nd visit. Keith L. and his staff made sure I was doing the exercises correctly, provided some massage techniques and offered plenty of advice and knowledge. Of course I had to do my exercises at home (homework!) which I did religiously. A month later (almost to the day) I have full use of my fingers, arm and all associated muscles. Each person is a unique situation, but, you could not get better treatment. I highly recommend the Kelly Hawkins therapy.

April Di Giovanni

I was seeing therapist Sara, after the first consult I started noticing a few problems. The therapists never come out of their offices unless to work on a patient or walk across the room to socialize with another therapist or the front desk staff. When you have technicians who don't know the exercises and have to ask a therapist what something is, one would think the therapist would want to be out on the floor observing their patients making sure they are properly doing their exercises. The office appears to be very self service, something I had to figure out for myself. No one ever walked me around and showed me where to get the equipment I needed nor did they tell me I had to fill out the exercise sheet myself. After over a month of going there I had a note on my chart telling me to fill it out. The technicians are either running around doing laundry and emptying trash, necessary, yes, but then no one is on the floor with the patients. When idle, they were sitting with the front desk staff talking or in the therapists office or chatting with a single patient and not paying attention to the other patients in the room. The intern just stands in the middle of the room, rather than running around with the therapist or a technician observing, learning. I am sure it is hard for the intern to be running around with the therapists when the therapists are always in their office and the technicians are on an all day social hour. I had to tell Sara, twice that I have plantar faciitis before she listened and added stretching in to my routine. After the first month I had to remind her she said she was going to give me weight bearing exercises. She never dug into my foot or the scar tissue, she did some joint mobilization, but never forced it or applied pressure. The only time I had anyone dig into my foot was when I wasn't on Sara's schedule and got Kelcie. I plateaued and Sara offered nothing to take me further so I could get to 100%. I still had significant amount of pain when doing the exercises, numbness in between my toes and tingling on the top of my foot. On the last note she did, she considered "not bad and close". The only time I was critiqued on something was while Kelcie was working on one of her patients, watched me do a balance exercise, asked if it was too easy, then told me to use the foam block. I had to ask one of the technicians to increase the strength of the band assigned to me, no one checked on me or asked how it was going. Two weeks prior to my script expiring, Sara asked me when I was seeing my doctor, I told her the end of March and all they had to do was call my doctor's office, they will fax another script over. After some back and forth of Sara trying to get me to see my doctor sooner, she finally said o.k. and walked away. The next week Sara came to me and asked me if I was able to get in earlier to see my doctor. I repeated what I told her the week prior, she said o.k. and walked away. The following week, on March 6th, I was informed by the front desk that this appointment would be my last appointment as my script had expired and they couldn't see me until I saw my doctor. I informed her of the conversation I had with Sara over the last two weeks. The front desk staff replied, "yeah, we really don't do that here". They told me they would make an exception and after my note was completed by Sara, they would contact my doctors office and then call me to schedule. They never called. I called my doctor's office and requested to be sent to another physical therapy office previous experience with and received amazing service and results. After one visit with this therapist I noticed a significant difference. In just three visits, I am further along than I was in the two months of seeing this office, the numbness between my toes has significantly and constantly diminished and I have more movement in the joint of my toe then I had on March 6th. This is the worst experience I have ever had with physical therapy and feel like the last two months were a complete waste of my time.