Reviews of Alaska Physical Therapy Specialists (Physiotherapist)

3650 Lake Otis Pkwy #201, Anchorage, AK 99508, United States

Average Rating:

DESCRIPTION

Here you will see all the reviews of people who are buying the products and services of Alaska Physical Therapy Specialists (Physiotherapist) in Alaska.

Nowadays the firm gets a score of 4.6 out of 5 and this score has been based on 19 reviews.

As you can read, the average score it has is virtually the best one, and it is founded on a large number of feddbacks, so we can think that the assessment is very reliable. If there are many people who bothered to rate when they've done well, it works.

As you know, we don't usually bother to write tatings when these are correct and we usually do it only if we have had a problem or issue...

This Physiotherapist corresponds to the category of Physical therapist.

Where is Alaska Physical Therapy Specialists?

REVIEWS OF Alaska Physical Therapy Specialists IN Alaska

Marty Weiser

All four member of my family have received nothing but the highest level of care, compassion and technical rehabilitation from Jeff and his staff at Ak Physical Therapy Specialist. We have returned for all our rehabilitation and preventative needs and would not hesitate to recommend them to others.

Rachelle Alger

I'm a runner and I love, no crave to be outdoors. After my knee surgery I was told I wouldn't run more than a few days a week and wouldn't be doing long distance. Jeff Evans listen to my heart & was on my team and together we proved them wrong. I qualified for Boston, I've done 4 TRI's and I ran a 50K. My knee still feels strong. I did a preventative check this year & my great surgeon Dr. Rhyneer agreed that the team did well and 4 years later the knee looks good. They worked with me on the time of day that was good for me to go, they were professional and they made my set back easier to endure. Jeff has also helped me with a neck, low back and Achilles tendon issues, all resolved well and timely. I wouldn't go anywhere else!

Hattie Manges

Marty Weiser

All four member of my family have received nothing but the highest level of care, compassion and technical rehabilitation from Jeff and his staff at Ak Physical Therapy Specialist. We have returned for all our rehabilitation and preventative needs and would not hesitate to recommend them to others.

Rachelle Alger

I'm a runner and I love, no crave to be outdoors. After my knee surgery I was told I wouldn't run more than a few days a week and wouldn't be doing long distance. Jeff Evans listen to my heart & was on my team and together we proved them wrong. I qualified for Boston, I've done 4 TRI's and I ran a 50K. My knee still feels strong. I did a preventative check this year & my great surgeon Dr. Rhyneer agreed that the team did well and 4 years later the knee looks good. They worked with me on the time of day that was good for me to go, they were professional and they made my set back easier to endure. Jeff has also helped me with a neck, low back and Achilles tendon issues, all resolved well and timely. I wouldn't go anywhere else!

Hattie Manges

Mark Ski

I used AKPT 10 years for my PT of knee ACL replacement, and I am using them right now for another knee surgery I had, over the 15 years of using AKPT, they are the best. Iva is the nicest and most organized front desk / Nurse money can buy! ;)) Jeff, Shauna and Erin have all been world class PT and very knowledgeable and also push you the right amount to get you to the recovery you are looking for. I give them 6 Stars all day long, we are lucky in this town of Anc to have such a professional organization and friendly medical / Physical Therapy services. Thanks again AKPT!!!

Keith Hand

Several members of my family have received treatment from Jeff and his staff at Ak Physical Therapy Specialists and have all had a great experience. The entire organization in very thoughtful and professional. My surgeon was thrilled to learn that I planned on using Jeff for my post-op recovery due to his great care.

Christopher Bracken

I was sent to see Jeff and his team by a doctor from Alaska Spine Institute (who also raves about this group of pros). In just a few months, I was feeling back to normal receiving great training/advice from the therapist pertaining to workouts, forms, and stretches. Incorporating their instruction with my regular workout has helped immensely in eradicating the pain and discomfort I was feeling, and getting some gains along the way! The staff was very personable and professional, listening to my concerns while leading me through a drug-free recovery of a lower back injury.

Randi DeBoy

They care about their patients, are always courteous, and greet you with a smile! I feel like they try to take the time to get to know you and your injury as a whole to better treat you!

Mark Ski

I used AKPT 10 years for my PT of knee ACL replacement, and I am using them right now for another knee surgery I had, over the 15 years of using AKPT, they are the best. Iva is the nicest and most organized front desk / Nurse money can buy! ;)) Jeff, Shauna and Erin have all been world class PT and very knowledgeable and also push you the right amount to get you to the recovery you are looking for. I give them 6 Stars all day long, we are lucky in this town of Anc to have such a professional organization and friendly medical / Physical Therapy services. Thanks again AKPT!!!

Keith Hand

Several members of my family have received treatment from Jeff and his staff at Ak Physical Therapy Specialists and have all had a great experience. The entire organization in very thoughtful and professional. My surgeon was thrilled to learn that I planned on using Jeff for my post-op recovery due to his great care.

Christopher Bracken

I was sent to see Jeff and his team by a doctor from Alaska Spine Institute (who also raves about this group of pros). In just a few months, I was feeling back to normal receiving great training/advice from the therapist pertaining to workouts, forms, and stretches. Incorporating their instruction with my regular workout has helped immensely in eradicating the pain and discomfort I was feeling, and getting some gains along the way! The staff was very personable and professional, listening to my concerns while leading me through a drug-free recovery of a lower back injury.

Randi DeBoy

They care about their patients, are always courteous, and greet you with a smile! I feel like they try to take the time to get to know you and your injury as a whole to better treat you!

Shaeann Ingels

This place was amazing!!! I went in with a probelm ive had for almost 6 years, when other PT offices told me id have to have surgery, Jeff had me diagnosed and on my way to recovery by the first visit. The next two months were rough, but the end result was astounding. Everyone from the receptionists to the other doctors were super sweet and curtious. I would recommend them to anyone i know! Theyve changed my life in just a few short months.. Thank you guys so much!!!

Susan Rhinelander

After falling and dislocating my shoulder while ice skating, I was referred by my orthopedist for PT. I was given two pages of therapists to choose from and after doing extensive research, I chose AK PT Specialists. Thank God I did! During my first evaluation, Jeff determined there was MUCH more going on with my shoulder and suggested I get a second opinion. I ended up seeing Dr. Paisley and it was determined I needed surgery to repair my rotator cuff (3 out of 4 tendons). I am back on the road to recovery with Jeff and feeling confident I will regain full range-of-motion. I cannot thank him enough for his thorough assessment and assistance with getting me the help I need to make a full recovery.

James Barclay

I had rehab for just shy of two years before and after surgery. Every time they were extremely professional and helpful. I enjoyed how they worked with me individually instead of making it feel like I was in a group setting like some other places. They always focused on what was bothering me that day and how to remedy it and were very clear on long term goals and expectations. The entire staff was curtious and always greeted me with a smile. I highly recommend APTS for any rehab needs and will go back there next time I have any issues thanks to Jeff and the entire staff for all their help and professionalism.

Kevin Dillard

Jeff and his staff at Alaska Physical Therapy Specialists (AKPT) have been just awesome, not for just one recovery and rehabilitation after surgery but for two! First, I had a bone tumor removed from my right arm bone, and the recovery period was very long due to the significantly invasive surgery but Jeff and AKPT helped me heal and advance through therapy at a safe, proper pace and with great results. Two years later, I then had rotator cuff surgery but was more like shoulder replacement as I had 8 items remedied, and again Jeff and AKPT have been incredible in guiding me to regain my range-of-motion and strength. The progressive series of exercises at AKPT were always focused on where I was in the recovery process, the areas that needed improvement, and not doing too much too fast as this could cause a setback. The front desk staff were alwayws helpful with billing, scheduling and moving appointments around as needed. I would recommend Jeff and his AKPT staff to anyone!

Carolyn Coe

Therapy was individualized and designed for my personal and physical goals. My ideas were considered and incorporated. I was pleasantly surprised with rate of my progress when some “new to me” treatment was used. The hands on approach combined with dry needling set me up to progress to a home program quickly. I injured a new body part leading to surgery. I plan to go back!!!

Shaeann Ingels

This place was amazing!!! I went in with a probelm ive had for almost 6 years, when other PT offices told me id have to have surgery, Jeff had me diagnosed and on my way to recovery by the first visit. The next two months were rough, but the end result was astounding. Everyone from the receptionists to the other doctors were super sweet and curtious. I would recommend them to anyone i know! Theyve changed my life in just a few short months.. Thank you guys so much!!!

Susan Rhinelander

After falling and dislocating my shoulder while ice skating, I was referred by my orthopedist for PT. I was given two pages of therapists to choose from and after doing extensive research, I chose AK PT Specialists. Thank God I did! During my first evaluation, Jeff determined there was MUCH more going on with my shoulder and suggested I get a second opinion. I ended up seeing Dr. Paisley and it was determined I needed surgery to repair my rotator cuff (3 out of 4 tendons). I am back on the road to recovery with Jeff and feeling confident I will regain full range-of-motion. I cannot thank him enough for his thorough assessment and assistance with getting me the help I need to make a full recovery.

James Barclay

I had rehab for just shy of two years before and after surgery. Every time they were extremely professional and helpful. I enjoyed how they worked with me individually instead of making it feel like I was in a group setting like some other places. They always focused on what was bothering me that day and how to remedy it and were very clear on long term goals and expectations. The entire staff was curtious and always greeted me with a smile. I highly recommend APTS for any rehab needs and will go back there next time I have any issues thanks to Jeff and the entire staff for all their help and professionalism.

Kevin Dillard

Jeff and his staff at Alaska Physical Therapy Specialists (AKPT) have been just awesome, not for just one recovery and rehabilitation after surgery but for two! First, I had a bone tumor removed from my right arm bone, and the recovery period was very long due to the significantly invasive surgery but Jeff and AKPT helped me heal and advance through therapy at a safe, proper pace and with great results. Two years later, I then had rotator cuff surgery but was more like shoulder replacement as I had 8 items remedied, and again Jeff and AKPT have been incredible in guiding me to regain my range-of-motion and strength. The progressive series of exercises at AKPT were always focused on where I was in the recovery process, the areas that needed improvement, and not doing too much too fast as this could cause a setback. The front desk staff were alwayws helpful with billing, scheduling and moving appointments around as needed. I would recommend Jeff and his AKPT staff to anyone!

Carolyn Coe

Therapy was individualized and designed for my personal and physical goals. My ideas were considered and incorporated. I was pleasantly surprised with rate of my progress when some “new to me” treatment was used. The hands on approach combined with dry needling set me up to progress to a home program quickly. I injured a new body part leading to surgery. I plan to go back!!!

Denise Mamone

Been going to physical therapy on and off for 15 yrs and the drs. did the same thing and it only made it worse. These guys changed it up and it really helped my knee issues. They are very friendly and professional. Loved the fact I worked with same therapist each time. Honestly going to miss going.

Jose Zaragoza

Alex Pagano

This is the most abusive and most hostile working environment I have ever experienced, Iva Evans is the walking devil in that place, I feel so sorry for everyone who's had to experience such a horrible and evil human she considers to be. I also feel so sorry for the patients that have to experience her lack of respect and verbal abuse towards other staff members. For claiming to be the "doctors wife" she is just simply vile. HORRIBLE

Virginie Shiba

They are wonderful. Super friendly staff, really paying attention to detail. Just a great experience overall. Love going there. Will definitely try to get referred there again if I have to do physical therapy again.

Jeff Evans

Dominique, We strive to provide the best care and experience possible, from the front administrative professionals at check in, to your highly skilled therapist in a comfortable setting, to the operations of a business. It is our policy followed by the entire staff and shared by majority of healthcare small business's in Alaska that all copay, coinsurance, and deductibles are due at the time of service since we are legally obligated to collect all payments not covered by insurance. We do work directly one on one with all of our clients and only a specialized physical therapist provides the physical therapy care. There is a business side of providing care as we would hope you understand and this cost money. We are a very compassionate group of therapist, managers and owners who understand that most current healthcare plans have high deductibles and other limitations that are quite unfortunate for all clients, including you. Please keep in mind we have no control over the amount of your deductible or your plan regulations. That is set by your health insurance provider and we understand that can be quite frustrating. Therefore, as a courtesy to people who cannot afford to pay at the time of service, upon management approval, we try to help these clients by developing a payment plan to continue to provide care with respect to keeping an account balance in check, as we did with you. Growing balances with payment plans at what one can / cannot afford can become very large balances with very long repayment time frames. We had hoped for an understanding of mutual respect of care provided and payment for service in an agreed manner at the time of initial and follow up visits. We sincerely wish you the best and hope you will improve in a rapid manner.

Dominique Scruggs

Initially my experience with Joanna the PT that I got, was great she was wonderful, patient with my 1 year old daughter I had to bring with. She seemed very knowledgeable. My issue was with Iva she was highly condescending, disrespectful and somwhat heartless towards me. At the check-in counter there is a sign that say they offer payment plans if you ask and I did, as my insurance deductible is ridiculously high and I am unable to pay the $230 up front every visit buy would like to set up a twice a month plan. Anyways Iva made me feel as if I was a criminal, asking me first if I even had a job, then placing her hand on my shoulder and saying be honest you can make the payments we aren't going to have to hunt you down? In a very demeaning manner more than once. For crying out loud you have all my payment info and a signed document stating authority to run card!! Then she goes on to say that they won't see me until the balance is paid even though I have a plan set up and I had put some down at the visit. What good does PT do me if I can't do consistent visits?? I'm in a serious amount of pain. Then says well maybe if the first payments go through they might let me come in and have a visit. That just didn't seem right to me I left there feeling awful like I had done something wrong. Literally cried in the parking lot. I called another place to ask if it was possible to set up a payment plan and still be seen and they said absolutely. Iva just wants your money and does not care beyond that.

Deborah Chambers

This is the best physical therapy clinic in Alaska. I have received PT from few adult PT’s in Anchorage and this is the best one for many reason as: 1)They are collaborative with your other care providers. 2)Their care is comprehensive. 3)They explain what they are having you do and why. 4)They are professional yet personable providers and admin. 5)Billing has never been an issue, because they understand your insurance and how to bill for your care. 6)They discuss and monitor your progress to get you reaching your physical goals. 7) their home exercise plans are effective if you do them regularly. 8) They are Locally Owned, #celebratesmallbusiness. 9) They are health care providers unlike most clinics, which seem to prioritize being a business. 10) After a few months I’ve made progress towards living my best life.

Denise Mamone

Been going to physical therapy on and off for 15 yrs and the drs. did the same thing and it only made it worse. These guys changed it up and it really helped my knee issues. They are very friendly and professional. Loved the fact I worked with same therapist each time. Honestly going to miss going.

Jose Zaragoza

Alex Pagano

This is the most abusive and most hostile working environment I have ever experienced, Iva Evans is the walking devil in that place, I feel so sorry for everyone who's had to experience such a horrible and evil human she considers to be. I also feel so sorry for the patients that have to experience her lack of respect and verbal abuse towards other staff members. For claiming to be the "doctors wife" she is just simply vile. HORRIBLE

Virginie Shiba

They are wonderful. Super friendly staff, really paying attention to detail. Just a great experience overall. Love going there. Will definitely try to get referred there again if I have to do physical therapy again.

Jeff Evans

Dominique, We strive to provide the best care and experience possible, from the front administrative professionals at check in, to your highly skilled therapist in a comfortable setting, to the operations of a business. It is our policy followed by the entire staff and shared by majority of healthcare small business's in Alaska that all copay, coinsurance, and deductibles are due at the time of service since we are legally obligated to collect all payments not covered by insurance. We do work directly one on one with all of our clients and only a specialized physical therapist provides the physical therapy care. There is a business side of providing care as we would hope you understand and this cost money. We are a very compassionate group of therapist, managers and owners who understand that most current healthcare plans have high deductibles and other limitations that are quite unfortunate for all clients, including you. Please keep in mind we have no control over the amount of your deductible or your plan regulations. That is set by your health insurance provider and we understand that can be quite frustrating. Therefore, as a courtesy to people who cannot afford to pay at the time of service, upon management approval, we try to help these clients by developing a payment plan to continue to provide care with respect to keeping an account balance in check, as we did with you. Growing balances with payment plans at what one can / cannot afford can become very large balances with very long repayment time frames. We had hoped for an understanding of mutual respect of care provided and payment for service in an agreed manner at the time of initial and follow up visits. We sincerely wish you the best and hope you will improve in a rapid manner.

Dominique Scruggs

Initially my experience with Joanna the PT that I got, was great she was wonderful, patient with my 1 year old daughter I had to bring with. She seemed very knowledgeable. My issue was with Iva she was highly condescending, disrespectful and somwhat heartless towards me. At the check-in counter there is a sign that say they offer payment plans if you ask and I did, as my insurance deductible is ridiculously high and I am unable to pay the $230 up front every visit buy would like to set up a twice a month plan. Anyways Iva made me feel as if I was a criminal, asking me first if I even had a job, then placing her hand on my shoulder and saying be honest you can make the payments we aren't going to have to hunt you down? In a very demeaning manner more than once. For crying out loud you have all my payment info and a signed document stating authority to run card!! Then she goes on to say that they won't see me until the balance is paid even though I have a plan set up and I had put some down at the visit. What good does PT do me if I can't do consistent visits?? I'm in a serious amount of pain. Then says well maybe if the first payments go through they might let me come in and have a visit. That just didn't seem right to me I left there feeling awful like I had done something wrong. Literally cried in the parking lot. I called another place to ask if it was possible to set up a payment plan and still be seen and they said absolutely. Iva just wants your money and does not care beyond that.

Deborah Chambers

This is the best physical therapy clinic in Alaska. I have received PT from few adult PT’s in Anchorage and this is the best one for many reason as: 1)They are collaborative with your other care providers. 2)Their care is comprehensive. 3)They explain what they are having you do and why. 4)They are professional yet personable providers and admin. 5)Billing has never been an issue, because they understand your insurance and how to bill for your care. 6)They discuss and monitor your progress to get you reaching your physical goals. 7) their home exercise plans are effective if you do them regularly. 8) They are Locally Owned, #celebratesmallbusiness. 9) They are health care providers unlike most clinics, which seem to prioritize being a business. 10) After a few months I’ve made progress towards living my best life.

Business Hours of Alaska Physical Therapy Specialists in Alaska

SUNDAY
CLOSED
MONDAY
7AM–6PM
TUESDAY
7AM–6PM
WEDNESDAY
7AM–6PM
THURSDAY
7AM–6PM
FRIDAY
7AM–6PM
SATURDAY
CLOSED

PHONE & WEBPAGE

Alaska Physical Therapy Specialists en Alaska
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