Owner lacked professionalism and organization, but photography was beautiful and artistic.
To be completely honest, the owner was a very laid back, friendly and nice, but he seemed to have difficulty "keeping it all together"--especially in a timely fashion. For example, he was easy to get a hold of when you first inquired about prices etc, but extremely difficult to get a hold of after securing services. He missed appointments due to "late nights" per his report and seemed to be too busy with other things to follow through at times. He lied about the progression of completing our photos, admittedly to me in email and in person.
I have spoke to a couple other individuals who have worked with him, thinking perhaps, that my husband and I just had a poor experience. Others agreed that their pictures turned out great, but working with him in the process was somewhat stressful. There was also consensus that the final product "leather album" was not what one would expect, or was "lead" to expect. It is simply a leather covered album with three vertical plastic sleeve slots, that is cheaply made--as the binding in mine cracked the first time I opened it.
After making the owner aware of all my concerns in a calm and appropriate manner, he stated there was nothing he could do. He stated that if he made me another album, he would not be making much of a profit so he did not have anything else to offer me.
However I do want to make mention, that the woman who took our wedding photos was fabulous and professional and I absolutely LOVED her!!! She was thorough, sweet, and artistic.She even arrived early to our weeding, which was nice-since I had to call, email and leave several messages for a week or so before the weeding to even find out who was taking my wedding photos and if they had the address.
I want to make it very clear that my intentions are not to completely sway someone from the services, I just want others to be aware that if you work with the owner, be prepared not to have high expectations for services if working with the owner, be very thorough about any questions you have, be VERY clear on what the package you are picking includes. Rest assured, your pictures will surely turn out--just with a little undue stress added!