Reviews of FedEx Office Print & Ship Center (Photo Studio)

Matthew Welch

Super friendly and helpful. I'd definitely use them again for shipping. We didn't try their printing or copying services.

Jason Dahl

It's okay. Staff is generally cranky and unhelpful but it has copies and large scale printing.

bob D

they got the most stupidest computer answering machine there is

Marina Kessler

Great customer service!

The Collage and Wood Shop

Employees like Frankie have went out of their way to help me with my business and making sure my shipments are ready to go every time I visit. I always look forward to stopping by and I'm grateful that the people there have taken an interest in me and support me so well. Thank you guys!

constantine vorobetz

Not big on troubleshooting issues regarding FedEx Ground deliveries. Got directed to call customer service to change delivery options. UPS is way more flexible. DHL let's you communicate directly with driver via text. Working with FEDEX is like working with USPS. I would have expected better customer service dealing with a local place. Not the case.

Kirkwood Donavin

I have never left this place satisfied. Although the location is clean the staff friendly, the three times I can recall coming here, each time in a pinch, I didn't accomplish what I was seeking or just left frustrated, unsatisfied, and so on. Twice I've come in with printing work on a flash drive. Ideally, this should be a super simple process: I bring digital files and leave with paper documents (This is how it works at CopyCats on MSU campus, use this place instead). However, the first time my flashdrive was formatted in Mac OS X Extended format and could not be read by the printer. Okay, Mac OS X Extended is not the most common file system (Note to FedEx Office: Mac OS Extended is a file system developed by a tiny company called Apple, popular with students like those that attend that one nearby institution. You know, the one across the street. ;-) The second time, I thought I'd be real prepared and come with a FAT formatted flashdrive (i.e., one of the oldest and arguably most universal file systems). Once again, not recognized by several printers in the FedEx shop. The staff person indicated that perhaps it's a problem with the flashdrive. Possible, but unlikely given I've never had problems elsewhere using this Team Color Turn, 16gb flashdrive (but, perhaps the flashdrive is allergic to bad business). That was dumb. Finally, on another occasion I went in to ship some object. I purchased a box and attempted to use recycled paper to pad the object but was told that I couldn't because the recycling might contain "sensitive customer information". Sounds like a nice excuse to sell me packaging material instead. Regardless, if you are a customer recycling paper with your social security number, bank accounts and other risky information at the FedEx Office, stop, that's pretty dumb. Meanwhile, I payed for packaging and shipping costs at around 2x what I would have payed at the USPS, and left pretty dissatisfied. Double Dumb. As far as I can tell, this store has little purpose given cheaper (e.g., USPS) and more convenient (e.g., CopyCats) options nearby.

Paul Veremko

No help in resolving missing pkg via Fedex Home Delivery. Said to call customer service 800 number. Driver apparently left pkg 4 miles from house at rural mailboxes near state highway and updated tracking system with Delivery Successful at street address. Never gave permission to leave pkg there, and driver must place on ground since I don't have a working mailbox there . Called 800 number and was told driver would call next day -- never did. Fedex is terrible. I will never use again.

Kaye Light

I try to NOT use them any more if possible. You call them and the phone rings and rings unanswered. Then when you go in you see why - they are standing around chatting with customers and the phone is ringing and ringing. Then when I finally DID get waited on staff was very unfriendly and acting like they were doing me a favor. Really?!!

Charles Edmisten

FedEx said they delivered my package at front door but not my front door ,no package?

Mohamed Abdalla

Tow stars for the building not for the stuff

Bryan Kirkland

They no longer accept an emailed return address if you want to shop something back. You have to wait until the receiving party ships you a hard copy return sticker. They were unhelpful and when we decided to just pay for it ourselves, the clerk went on break! Time waist!!!!

Tori Brady

I have had great experiences here, sending all sorts of items from documents to large equipment. The manager is wonderful, incredibly competent and very efficient.

Andrew Nakas

They are great at shipping high valued items.

Anna Peterson

Go to Postal Annex instead!! Terrible customer service. Super rude employees. Paid $6.50 for a box I can get anywhere for free. When I told them I didn't want that and tried to return it, they told me that they don't take returns..... thanks for nothing.

Paul VanLandingham

Literally the worst customer service I think I've ever had. I got completely ignored and when I asked questions the employees acted like I was inconveniencing them. I'm a tech savvy college student and it took 40 minutes to print resumes because they would never explain what I needed to do, just give me a hassled, one line answer. Truly unbelievable.

Tim Dolan

Came in to fax. No waiting. Cordial staff.

Kelly Paul

Rude and pretentious, wouldn't listen to me.

Justin Frasz

Great place to go! have had assistance with multiple projects there! As for the staff all hats off to them! I don't know how many times I have seen a person treat these people with disrespect when needing a service they do not provide.Or demand proof after giving little or no notice of there needs. Its funny to see people come in late and try to force a project down ones throat thinking it will make it go faster! I recommend bringing in your projects to FedEx with ample time to complete them,and to view proofs. Thanks for helping me last 10 min of your shift. That was great costumer service

Annie Buchwald

I just moved here and have no printer at home yet. I just discovered FedEx's awesome online service! You can link documents in an email to their online printing service, they send you an access code and then you pop into the store, swipe your credit/debit card, enter the code, select your document and how you want it printed and wahlah - you're done! You can also use a cloud service, thumb drive etc. They have a computer center too and you can scan documents there. While in there (several times) I've heard the employees interacting with shipping customers and they are very polite, friendly, helpful and professional. Great place!

Linda K. Blanco

Terrible customer service! I waited around for help at a copier and the associate acted like I don't exist while they stand at the computers. I walked out and I'm never going back. I'll go to Office Depot or Staples for future needs.

Geoff Dowell

FedEx is the worst shipping company. UPS and USPS will at least put the package in the entryway so that it is put of the snow. Not FedEx though. As little effort as possible with this company. If I could give them 0 stars I would.

Anna Jensen-Stewart

The worst! I needed to scan some 8 1/2 x 11s, a ten page application, which should have been a fairly easy and painless process. Their self service "do it all" machines only print, despite being the type of machine that does actually have the ability to scan as well, but for whatever reason at this particular location it is not set up to do so. So I was told my options were either the computer rental, which only can scan one sheet at a time at a painfully slow pace, or let them scan it for me but I would have to wait hours - HOURS - for that three seconds out of their day. So I opted for the computer rental, which I bailed on after only managing to scan 2 pages, because their machine is so slow and archaic, at a cost of $3.50. Are you fricking kidding me? It would have been almost $20 to scan it all! And I'd have to piece it together into a multi-page PDF. For a company that is so ubiquitous in the printing world, their machinery is outdated and their customer service terrible. Extremely disappointed.

Shannon Grady Nygard

I would totally disagree with the other negative reviews. I had a legal situation to take care of and was at FEDEX/BZN a lot! over a 2 year period. Every time I was there I found everyone to be very pleasant, helpful, and always a great attitude. I never write reviews but I will this time!

Ben Guericke

Failed to enter address correctly even when given a sheet of paper with it written correctly

Gabrielle Madsen

Great customer service when using printing and scanning services!

Ben Singer

shockingly poor customer service. employees are rude. it is obvious they do not want to help you. if you need anything you either do it yourself or go somewhere else. two stars because when you finally force them to do their job, the quality was excellent. as long as you dont mind being patient with the horrible people that work there.

Ian Chechet

Poor customer service, parking is tough.

Reese McDonald

My $2300 CPU has been on their trucks for 4 days and it's already 3 days past the scheduled delivery time. I tried to get them to just bring it to the shop where I can pick it up but apparently they don't know which trucks your packages are on and have no way to communicate with the drivers. They have no way of telling you when your package might arrive during the 10 hour expanse of their business day so if getting the package is important to you you're stuck waiting around possibly all day long. Beyond irritated. Avoid FedEx at all costs

carl smith

The staff was friendly and helpful.

Brian Sindelar

I have a small consulting business and need high quality report printing. My reports are about 25-45 pages long and have many photos. I bring in a flash drive with the report in Word format. Staff convert it to pdf, show me the report on the screen page by page before it goes to print. Photo quality is excellent and reports are available within a couple of hours. No problems and staff have been cordial and helpful. I used to print these reports myself. Never again after going to FedEx Office!