You will be able to see the information of real people who consume the products and services of Dodd Camera (Photo Studio) in the state of Illinois.
As of day the firm receives a rating of 4.4 stars out of 5 and this score is based on 163 reviews.
You may have noticed that the average score it has is really positive, and it's based on a very high number of feddbacks, so we may conclude that the evaluation is very accurate. If there are many people who bothered to evaluate when they've done well with the business, it works.
As you know, we don't usually bother to place opinions when these are correct and we usually do it only if we've had a problem or issue...
This Photo Studio is included in the category of Camera store.
Amazing staff, and selection. Don't waste your time anywhere else.
Super helpful staff
First time in here to return a rental they fed to my usual go-to shop. These guys are a little closer geographically and a little less behind-the-scenes which makes me feel some type of way. Anyway, Nathan immediately exuded knowledge and I will definitely find a reason to go back and see all that gear again! If you need something, or want to try something, check with Dodd!
My go to place
I went there to pick up a lens today and the worker who helped me was super helpful, friendly and down to earth.
They got want i needed and the employees were very helpful
Bought some cleaning cloth for my lens... good price... buy two get third free. They also have film for 35 and 120 cameras.
Great customer service! This is probably the best Pro shop in Chicago now...
I went to Dodd for an event and I was having car issues. Kyle an employee, assisted me far more than I what I was expecting. He went beyond his job requirements looking at my car. I’m thankful that Dodd has an employee like Kyle.
I usually write reviews about food and drinking, but I feel compelled to give a glowing five-star review to Dodd and the entire team there—thank you for such excellent service on even the most basic of purchases. I went in to purchase a new E-mount 50mm prime, and was given extraordinary attention and even directed to look at a used option which was in excellent condition, which I purchased. They match the same prices you'll find on B&H and Adorama—if you're in town, support this shop! I will be back for many more purchases.
I worked with Joey on finding some Canon gear, and was impressed with the customer service and knowledge base of the staff at Dodd. This is the place to go for rentals if you can get there easily. Would recommend!
Friendly, knowledgable, and an all around great experience. I couldn't recommend it more if you're in need of camera gear.
let me start by saying I am a huge supporter of local businesses. I always go to my local camera store and give them the opportunity to price match online stores such as B&H Adorama ect. I went into Dodd to pick up a new canon 16-35 USM III as the first salesman was not able to match the price (David). Another salesman (Joey) from across the store decides to interrupt our conversation to tell me that the tax in NYC is different then in Chicago ...... which I am well aware of. At that point they had lost the sale because of they're lack of willing to work with me and joey being extremely rude and his disrespectful tone. The following day I get a phone call from the store manager Alli and she said "we can match the price" so I go in and buy the lens for the same price out the door as B&H.... the next morning B&H is having a sale and marks down the exact lens $200 more. I call back and say hey I need to return this if you can't honer the price different. They couldn't match the new price and I understood. so I go to return it and I am greeted by David. he tries to tell me that B&H is going to sell me a "grey market lens" What the *%^@ is a "grey market lens" from a major company. Anyways he processes my refund for roughly $60 more than he should have. So I leave the store and get chased down in the parking lot.... at this point I decided to do the right thing and go back into the store. he refunded and and then voided the refund about 4 times before getting it right... still need to review my account to make sure he actually did it correctly. DO YOURSELF A FAVOR BUY FROM ANYONE BUT THESE GUYS. Do your research and you will find It will be cheaper and wayyyyyyy less of a hassle.
I love this shop. The guys are always helpful, and they keep their gear pretty up to date. They've got a nice range of stuff for photo or video in my experience.
Friendly service and competitive prices.
I get all my films developed and scanned here, and can't see myself going anywhere else. They're always very friendly, and remember my name.
The staff are very helpful and know about the gear they sell. When they don't know, they are willing to call a product Rep or check Google.
Great place to buy cameras and camera equipment
Very helpful people. Loved the well informed advice. Will be back there soon.
Great camera store, they have it all :)
They got what you need.
Very helpful staff
I spent over 4 grand at this place and they couldn't process a simple $260 return that was within their return window. Stay away!!
Great Camera Store And Cheap Prices.
0 STARS if it was available. Not honest and pushing overpriced products ASAP. VERY DISAPPOINTED
I havent gone but i really need glasses
Excellent. Very helpful in picking the right camera and supplies.
June 1, 2018: With so many "brick and mortar " retailers disappearing, it is heartwarming to have returned home, and, being able patronize a real photographic equipment supplier. Dodd Camera is a professional caliber supplier. The sales associate was patient, and, quickly and efficiently assisted me with my equipment needs. Highly Recommended! Regards, Nathaniel Clark, Jr. LensIIKameraWerks,Inc. Jackson, MS
Great staff but prices aren't competitive with online stores. They have a price match policy that doesn't match card or store rewards. With my rewards cards i get at least 5% back. On a $2,000 purchase at a competing store i would save $100. They were unwilling to match this which was disappointing. I found much of the generic stock cheaper online. I'm sure the store is a great resource as a professional using the renting services however as a "pro-sumer" buying relatively expensive products it's hard to justify spending extra for the the "in-store" experience when compared potential savings of onlines competitors.
I chose to have my camera cleaned here based on a commercial that states they clean in house. Upon arrival the person who was to help me said he needed to send it to the factory to be cleaned. This is my first time cleaning my camera and did not question the person's judgement. Nikon refused to clean the camera so I ended up paying $57.42 to be without my camera for 5 weeks. With so many other shops in the area, do yourself a favor and chose someone who cares enough to ask the right questions
Great camera store ! Located in the city and a great selection of everything camera related. Rental department and a rental studio available. Friendly and knowledgeable staff
I’ve spent a lot of money at this camera shop but it’s time to take my business elsewhere judging from customer experience. I’m really disappointed on how Graham, one of the sales guys, handled my call when I called back to inquire about a manfrotto tripod. I did not feel as a valued customer who have spent money and is actually in their database. I’m disgusted by his attitude so I’ll take my business elsewhere. Besides their prices are overpriced.
Great Camera Store & Rental Place! Highly recommended!
This is a great pro shop. The floorspace inside is basically a 50/50 split between pro-rental and pro-sumer retail. Based on the hardware I saw on the floor, it seems like they cater to photographers as well as filmmakers. (No pro audio though, just to be clear on that.) The staff is knowledgable and extremely straight-forward/blunt about the price and value of their stock. Talking about my project and my budget with the two guys I met was basically like talking about it with two of my buddies: I got some good DIY tips as well as some (valuable) straight talk about what corners I could probably cut and which ones I definitely should not cut. I'll definitely be back.
Great rental department
Spacious new location with knowledgeable staff. I'll be back.
Dodd camera has been an invaluable asset in launching my photography career over the past year. Graham in particular has been incredibly helpful not just in setting up rentals but in helping me find the perfect tools for each job. They say fake it till you make it, but the knowledgeable staff at Dodd camera will give you the tips and tools you need to feel prepared for whatever comes your way. 10 out of 10 can not recommend emphatically enough to anyone interested in or beginning a career in photography Attached below are photographs taken using equipment rented from Dodd Camera
We just rented gear for the first time. The staff was friendly and helpful. They had exactly what I was looking for (Nikon D600, lens, audio recorder, etc.). The equipment was top notch and really well-priced. Couldn't have had a better experience.
We have been using Dodd's rental equipment for years, we've never purchased equipment from them. So this review is based on the rental side. I can't speak for everyone, but for us they have done nothing but exceed our expectations for every encounter we've ever had there. They are always working hard to see what's available and are honest about product. I feel like when sometimes I know I am wasting their time with questions about equipment they are patient and always go beyond what they need to do to make sure I am being accommodated. They are always punctual about calling back if they don't know an answer to a question right away. If something we need isn't in Chicago they are always checking to see if something is in other locations. Even though we know they have other clients that spend a lot more than we do, they still treat us like we are important too. We had a shoot postponed until the next day because of a blizzard and when we called, they just moved the rental to the next day without a charge. Luckily, the rental gear wasn't being used that next day. We will always rent from Dodd.
Great experience! The staff was extremely helpful. I made a few purchases the very day I walked in. I had to bring a wrist strap because I use a battery grip and it did not fit. They took it back no questions asked. I'll be there again!
I stopped by that store because I needed a Canon flash for my new Canon camera. After I bought it for several hundred dollars I went back after a couple weeks to ask some questions about the flash & they refused to explain anything about the flash. They were very rude & said they had no time to explain anything. At this point I told them I would not ever return to that store. Now I go to the one by the airport...much friendlier!
A Cleveland legacy in Chicago!
Great product selection and very helpful. Hidden gem!
Very helpful store to have nearby. I broke my tripod head while visiting Chicago, and employee Ryan L was very helpful in selecting a new one and installing it for me while I lacked the proper tools.
Good lighting equipment and friendly /knowledgeable staff.
Amazing photography all stop shop. I sold my Nikon D810 after switching over to the Sony body. Great service, very knowledgeable staff and I am please with the price they offered to buy my gear. Highly recommended.
I stopped in to check out a lens that I was considering ordering online. Ivan was super helpful and answered all of my questions-super knowledgeable and a cool guy. I ended up buying it and the experience couldn't have been better. Thanks!
The staff is attentive and knowledgeable. They have so many different cameras and bags, lots of equipment and they even rent equipment and have studio space that they rent out. Awesome place if you ask me.
I will NEVER shop here again. Ive been here about 7 times over the past year purchasing gear and simple accessories. out of that experience I've only had one Older gentle really treat me like a customer with respect. everyone else seemed too and busy and too pretentious to properly assist....Ive never shop at a place where employees offer you equipment that you never asked for, can't find the equipment you came in for after admitting the computer showed 4 in stock. lastly every time I been in this store and had a simple question about some new tech, most respond to me with "Oh, that is expensive" . which is what lead me here. I rarely write reviews, however I felt it was necessary this time because I felt insulted. I feel your workers think I'm a 24 year old film school kid because I look young for my age. I'm 38 and have a degree in Animation. I am a Artist by profession. I will never spend another dime there because of these awkward encounters. Truthful, I feel I'm treated this way because I look black and I look young based on how your employees have always treated me while in your store. Dodd Camera you need to have a team meeting about how you treat people. my experience has been offensive 6 out of 7 times I've shop there. love my products but I'm done with your store. Funny thing is your never knew or cared I shopped there anyway so I'm sure I wont be missed. Ciao Quori Senyon
This is my local camera shop and they are pretty knowledgeable they’re service is pretty good. They rent current equipment but they don’t have rental insurance and you need a credit limit to cover cost of any damages. You can rent time in their studio. They will set you up with any equipment you need.
Awesome to work with.
Don't buy at this store! They will charge you a way higher tax than if you buy online or somewhere else. Even buying on their own website is cheaper than buying at the store. I called and they said that is because an additional county tax. I learned the hard way, payed almost double the tax on my GM Lens.
The staff at Dodd camera truly went above and beyond to help us out in many ways. They will definitely be our first choice for any future lens rentals!
Poor service not reco5
Staff was super friendly and helpful! Will do business again. And they have just about EVERYTHING, accept bad attitudes. A joy!
I went in for a few low budget items and was treated with same respect as some more serious spenders. They answered all of my questions and were helpful and patient. They recently moved next door to a roomier lighter space. If they don't have what you need, they will help you find it. Hoping to continue my relationship as a patron and bump this up to a 5-star rating!
They know their stuff. And have all of the best gear. Go here instead of Best Buy.
Just found out about this store. Will be going back for my camera needs.
Good selection. Nice service
Went for xmas gift staff was friendly
Doesn't have a lot of DJI materials to purchase
Allison is my favorite!
Excellent service.
Probably it's a nice store but not the help in there. I was looking for a camera but thanks to the service at this place I ordered at ebay. You are not the only one dodd. Educate your personal to give service.
Awesome store - so much gear to choose from and a very knowledgable staff!
Best customer service will work with you well and awesome shopping experience . I'm very happy with this shop and looking to do more business with them .
I have been renting from here for years. Very knowledgeable staff and my orders were always ready for pick up.
Very friendly and knowledgeable staff. They took the time to teach me how to properly clean my camera lenses and suggested a DYI repair process on a used lens I bought that had dust in it. Very knowledgeable. Their store had a strong selection of Nikon and Canon products. Parking was very easy, they have a lot.
I found the service here to be superb! I found exactly what I needed. Got my questions answered. And went home with the camera I wanted as well as all the accessories I needed.
I stoped by the store to buy a sling day bag and Aaron was extremely helpfull. I chose the best and I absolutely love it! I will be back to this store becasue I liked the vibe.
Good Places To Get Your Camera Repaired.
Very helpful. I'm a complete novice who bought an old cannon EOS Rebel. Needed a good compact flash card. A nice woman helped me and knew that sometimes larger capacity cards are rejected by older cameras. She made sure it worked then showed me how to use the camera for sports since I bought it to take pictures of my son. She was great.
Nice people, helpful
Awesome camera store with a with a great selection of cameras, lens, and accessories. Very knowledgeable staff!
One stop shopping for photo gear and video/photo rental equipment
Always love going here. Super friendly staff. Incredibly helpful and knowledgeable. Willing to suggest other places if they aren't able to provide the service you need. This is definitely my first stop in the city for photo gear, rental or purchase.
Always extremely helpful and interesting.
I have rented equipment here quite a few times and they always have what I'm looking for. The staff is very knowledgeable and friendly. Always answering my questions and providing suggestions when needed.
I found a wonderful selection of Fujifilm equipment here. While I was there I tried out the X-T1 with various lenses, they had them all. It also seemed that they had just as large of a collection of Sony, Canon, and Nikon equipment. I was very impressed by the amount of production tools for sale as well. By far one of the best stocked stores in the city. I will be making many return trips as for my work and personal use.
Great place, friendly informative staff, they have everything you'll ever need for video and cameras!
I have been in the store several times. Sometimes to buy, other times to rent a piece of gear, other times to check something out. The people are always very helpful and courteous. They try to make a customer, not a sale. These days you can get a camera anywhere from Walmart to Costco to the Apple store. Because of a legal problem (which was eliminated by the Supreme Court last year) state and local sales taxes killed most high end camera retailers in the US, and there are very few left in Chicago. So if you want to be able to put your hands on a high-end pro camera before buying it, support your Chicago camera store.
Staff is friendly, helpful, patient, and answer all my questions; always a good experience buying or renting equipment.
For the most pasty the services offered and prices are alright. But the service is actually terrible. The workers do not treat every customer the same. All they try to do is get you to buy the most expensive and don’t have good insight on affordable items. There film developing service is the main thing I used but whenever I’d come back they’d always forget who I was and would often charge me without my 20% discount.
Amazing array of photography equipment, in a very welcoming space, with amazingly knowledgeable staff who really want you to enjoy your experience in the store & with their equipment.
Excellent service, prices, and quality products. They sell new and rent out equipment.
I've always had flawless experiences renting camera equipment from Dodd. Friendly and helpful staff and the equipment has always been in perfect condition. Definitely recommend!
Well,I Just Bought this small Camera from Amazon so I went to dodd's Camera for some Basic Information on this Camera & Upon walking in I ask for the Basic Functions of this Camera.The Individual who helped me Said"You want me to help you for free on how to work this Camera"??? Keep in Mind,I'm not Computer/or Tech Savy,So he tells me A few things I Already knew.So what I received from Dodd Camera in this visit was I may not be able to connect to my Phone and the guilt of Having to Pay $5.00 for Basic Information!!! So Any exchange of Information,Be ready to tip the Dodd Attendant $$$ Money for Basic Information!!!!!!!!!!!
This place is not for everyone they pick and choose who they want to help. I was in the store for 10 minutes before anyone every spoke to me. Another 10 just to ask a question. While 3 guys sat in the back area of the store and then had the nerve to try to sell my a sony a7 used for over $1000.
Good
I recently rented a camera and lenses from Dodd and had a fantastic experience. I consider myself an "amateur professional" and fully admit that I don't have all the technical knowledge of more experienced pro photographers. The folks at Dodd were so helpful and patient with all my questions and concerns, and did everything they could to be sure I had the right information and the right equipment to make my shoot a success. Could not have been more pleased and am so happy I found them!
Great Place to shop & rent photographic equipment. Great deals and very helpful staff with many years of experience.
I was blown away ,,,,, very professional staff,,, well knowledgeable staff lots of professional equipment... I must go back....
These guys always help me find solutions to my photography needs. Very helpful and resourceful. One of the only professional camera stores left in Chicago.
Impressive knowledge of equipment, understood what I needed and worked multiple options to find a solution within my budget. Fantastic customer service.... recommended to me by multiple pros.. now I know why. Thank you!
Great camera shop with a variety of professional grade cameras and production equipment., The staff is great with providing insight into the products based on their experiences.
There was an issue of them managing to submit a check twice, physically and then electronic. DOOD got paid on it twice Still has not been resolved and this has caused a HUGE financial mess, including me returning the camera I initially bought. But I still haven't gotten a refund from the double dip. I can no longer do business with this company
They've got it all, they do it all, and they're awesome.
Best camera store in Chicago. Excellent rental service as well.
Good experience! Allison was a great help with my questions!
Had a lens I couldn't find anywhere else. Staff was exceptionally friendly!
Large selection of Digital gear. Staff is knowledgeable and very helpful.
Salesmen are super helpful and knowledgeable. Over priced but worth the service.