Here you will be able to see all the opinions of real people like you who are buying the products and services of Professional Photo Resources, Inc. (PPR) (Photo Studio) in the state of Georgia.
At present this business receives a score of 4.7 stars over 5 and the score has been based on 107 reviews.
You must have seen that its rating is basically the top, and it's based on a very high number of opinions, so we can conclude that the score is quite credible. If there are many people who bothered to evaluate when they are satisfied, it works.
You know that we do not usually stop to place reviews when they are correct and we usually do it only if we have had a problem or issue...
This Photo Studio corresponds to the category of Camera store.
Great people. Super helpful
I can't possibly understand the business policy of requiring a Social Security Numbers on all applications to perform a background check REGARDLESS OF DOLLAR AMOUNT. I don't need to provide my SSN for a background check to rent a $30,000 car. Why on earth would I give it to you for a $1,300 lens, especially when you will have a hold on a credit card (checked against my government issued identification)? Only receive 2 stars for the very polite attitude of the individual who called me and asked for my SSN.
Good place to get camera equipment.
Great help
I sent my brother to pick up a couple of items from PPR. Kevin’s no photographer. Walking in, the place was busy, and he felt intimidated by all the gear for sale and rental. Kevin said, as busy as they were, every staff member he came into contact with was extremely helpful. The staff there are Pro’s, but they’re the best people you’ll meet in Photograpphy.
Good prices. Complete inventory. They have a studio, too. Best part is that they take their time and help .. even offer tips/suggestions for photo shoots, when asked. Wonderful resource to have available!
If you Love EXCELLENT customer service....and you LOVE EXCELLENT priced for fantastic lenses this is the place for you. In Atlanta there is NO ONE BETTER
Always professional and on point. Great gear and service.
Professional staff got me in and out the door with everything I needed and $200 under budget. 10/10 would PPR Inc. again.
Very reasonable rates for camera equipment rentals. Knowledgeable staff that are willing to help if needed. Call in beforehand to make sure they will have what you want in stock
One of the few professional photography gear resources still in Atlanta. PPR has most anything you need from printing to rentals and photo equipment.
Big thank you to Johnny for helping get a piece of a broken hotshoe out of the mount on my camera! He helped me even though they technically don't do repairs. Very courteous and professional, I was treated very kindly and I'll definitely be coming back here!
Great quality prints at low prices
Love this guys been using these guys for years! Great insight to gear for any project
Super smart and knowledgeable staff. Very friendly. Lots of choices.
Very Professional Love It The Only Place I Go Now
This place is everything I wanted and more in a photo shop. Service knowledge and friendly and the prices are very very fair.
A great selection of rental gear.
Fantastic camera store and rental facility... Johnny and the crew are always helpful and go out of the way for their customers, including one time, I was shooting atop a building in downtown Atlanta for a client. Called Johnny for a product, paid over the phone and he has someone bring it to me. Now I am sure they don't do this every day, but this is the type of place I love to do business with.
Awesome people, highly recommended to work with them, very good customer care and giving the best service.
They truly cater to the pros and have no time for your amateur nonsense.
Super helpful staff!! I had a small problem with my camera and they told me how to fix it over the phone. Such a great place!
To an amateur photographer like myself, they aren't belittling or cocky when you ask simple questions. I will keep coming back here because of their excellent service and friendly handling of beginners.
Friendly staff, reasonable prices, and a good selection of products and services. Definitely recommend you check these guys out.
Great service. Always has the equipment I need. Alex is the best, most knowledgeable wizard the world has ever known.
Knowledgeable staff and superior customer service. Highly recommended.
(Translated by Google) Or (Original) Ou
Best camera shop in Midtown. Their print shop is slick too.
Good place to rent prosumer lenses and camera bodies. The bigger places don't usually dabble in the prosumer gear so I'm glad PPR exists! Friendly workers and great prices.
There are not many places like this left in Atlanta for photographers.
Great staff that are professional photographers so they are knowledgeable.
Even though I was not looking to make a purchase, Johnny was exceptional at answering my basic photography questions.
Love their customer service! They were so very helpful! I was even more excited that had gels for me to test! So helpful!
PPR IS AWESOME! If youre a professional photographer, this is the best photo shop in Atlanta.
Knowledgeable, helpful, patient staff
The process of hiring is little tedious and they will block entire cost of the equipment on credit card, even though that equipment cost on the market is not that much.
This place is definitely more of a rental store. They have some pretty neat accessories though as well. There stuff is pretty close to the MSRP on most items. They also had some things that you wouldn’t find at places like Best Buy. The staff was super friendly. I would definitely take a look at this place if you are any type of photographer.
Always great service and great product knowledge
Amazing prints for a awesome price
Johnny helped me a lot!
The only lab I've ever seen that truly know what they are doing. Fast turn around and everything is done in house. I love it!
Great shop had a part I really needed for immediate job. Went to 5 best buys prior to going here
Incredible customer service. A regular customer for several years now and have never been disappointment! They consistently over-deliver on turn-around time and quality expected. Highly recommend!
My fav camera shop in atl
Always have what I need to get the job done; pleasant and super helpful employees; great support to local photography community!
Great people to do business with. Beautiful prints, helpful technicians (Hey, Dara) good rental equipment. Use them OFTEN!!
Friendly staff. Impeccable service. Wish they'd update their website.
Pretty helpful, thx.
I was very pleased with the attentiveness from the associate, Johnny.
I walked in the store and I must have looked lost which I was because I’m not a professional. The young lady offered her assistance to me giving me much needed help. If you don’t have an account with them get signed up first.
First experience was great! Knowledgeable, nice, decent pricing and I felt welcomed! Way way WAY better experience than I have ever had during any visit to Showcase Inc. and more than I could ever say for Fry's. You don't need poor customer service and horrible pricing folks...just go here.
Sara helped me with all my needs great employee!
Very good prices but the staff is a bit socially removed. It was Friday afternoon in fairness
great staff, cool studio area
I could never understand why people get so upset when they don't get something right away and lack understanding. I've ordered prints in the past and have gotten them the same day and sometimes needed to wait a day or two. So my advice is don't be lazy. Get your out of shape, junk food eating body in front of your computer and place an order with plenty of time. Not on the last day at 7 a.m and expecting to get them at noon. People are entitled to take lunches, machines do break down and life happens. So please don't let a dumb person who thinks the world revolves around their $16 order give PPR a bad rep. This location is what corporate America needs more of. Educated associates, who are more than willing to help and answer all questions. Always friendly and make you feel at home.
I ordered prints online, had issues with ROES so opted for the online system. It was my understanding that if the order was in by 7:00am the turnaround was after 12:00 noon. (For regular prints) I called at 9:30am and the guy on the phone said they would be ready at noon, but to call first. I called at 1:00 and the guy said he could tell my prints were in the que but the print guys were still at lunch and to call back. The mistake I made was heading to Atlanta, I arrived at 3:00pm and my prints were not ready, I was told because I ordered glossy it would be a 24 hour turn around because they only run glossy in the morning, well if that's the case why didn't they print my order this morning? It seems the people on the front counter don't know what's happening in the print shop/lab, I had to change my order to lustre instead of glossy and wait for them to print them. Super frustrating and my first and probably last time using their print services. The online information doesn't line up with the face to face service.
High quality prints, best pricing
High quality service and end product by quality people.
Good customer service
Thank you Rodrigo Rodriguez for taking the time to clarify why PPR is amazing and letting people know that life happens.
It pains me to give PPR 1 star. They came highly recommended to me by an industry professional. I was on a 2.5 week job at Tyler Perry studios and had rented spent over $5,000.00 with them. At the conclusion of my rental, I was returning EQ the same day I was flying back home. I dropped my EQ off and headed to the airport. When i got to the airport i realized i left my personal charger for my Canon camera in the camera bag that held the rented secondary camera. I called them back, letting them know about this. Their battery was marked and mine wasn't. I said, when they see my charger is it possible they could mail it to me? Carlos, said he'll call me back about it (to which he never did). I then call back multiple times and the phone rings without going to VM or it just says call failed, or says "this verizon wireless customer isn't available" (son what kind of business phone do "yall" have?). I then finally get in touch with Carlos and he tells me "I DiDnT SeE aN ExTrA ChArGeR sO I CaNt hElP YoU". I never in my life had to ask to speak to a manager but this time I did. Then Carlos tells me "YeAh UmM mY MaNaGeR gAvE mE a HaRd No". Then i asked to speak to the manager again, the manager interrupted me as i was speaking multiple times, made excuses and so on and said " i dont have time to talk to you about this i have other customers" and he hung up. They said some of their items are marked and some arent. Problem is the charger they gave me was marked. So im here thinking "ok theyll be able to tell the difference because mine is the unmarked one in my return order. And also when they are checking in the items theyll see 'Oh theres two chargers in here but they only rented one' ". Listen, I used to work in a major rental house (Adorama Rentals NYC) and MILK Studios (NYC)...I know the ins and outs of this business. And professionally, if someone spent multiple thousands of dollars on an order with us and accidentally left their personal item in a return, we'd send that item straight away. Why? 1) Because its theirs 2) that client would most likely work with us again (which i was planning to) because we were accommodating and polite. PPR, step your professionalism up. Step your customer service up. Step up your strategic/critical thinking skills. The way the manager and carlos handled this simple.... situation was atrocious. I kept it super polite and then they caught attitudes because I wouldnt take "WeLl i DoNt KnOW" as an answer. If youre in the photo/cinema industries and from NYC or LA, be advised. It makes you appreciate Samy's, Adorama, K&M and whatnot
LOVE THEM.... This is my #1 place for getting gear and the knowledge on something new. Great prices, and easy to work with.... Next time youre in ask for Johnny :)
Love this place! It's so nice having a local professional lab to work with. Johnny and the team are very knowledgeable. James and his printing lab team do a great job as always! Just wanted to share that with you.
Great place to rent any gear you need.
They're helpful and encouraging. Product is great and quick!
Love this place. Professional service.
It was so good to be in a real photography store with expert people and excellent equipment, service and materials like film. For a professional photographer there is no website that can substitute for such an experience. Best of all I was able to hold and touch the things that I eventually purchased and will not have to go to the trouble of mailing it back and seeking a refund.
Friendly knowable staff
Everyone here is extremely knowledgeable and approachable. The staff are always willing to help figure out solutions to fit the individual needs of a customer or project.
Friendly courteous staff. Parking was a challenge. The store itself has some parking spaces, but you may end up having to park on the side of the road.
fast service
Great experience Chris photographed my art a large player color he did an awsome job. Knowledgeable helping me with the next step of choosing papers for reproduction and marketing tools. Peace
Great printing services, great product selection, and very knowledgeable and helpful employees.
One of my new favorite places for photography/ videography products and advice as a newbie photographer. Great selection, prices, and staff!