Reviews of FedEx Office Print & Ship Center (Photo Studio)

Rita Carnevale

Very bad customer service and poorly managed. The staff often gives the wrong information to avoid their embarrassment of not knowing the correct information.

Leon Carrington

I stopped by this FedEx Kinkos simply to drop off a prepaid package to return to the shipper. The line was super long, and they only had one person working the counter. She was a short young lady who came across as smug and entitled. She spoke very loudly and rough towards the customers. The store manager Amanda, who seems like she was in training, was very friendly and courteous. I'm on the fence with my recommendation of this particular FedEx Kinkos. 3 stars!

Chris Dumas

Extremely slow to ship a package, only one of 4 clerks working checkout

Terese L Hawkins

Enjoyable place with attentive reliable staff who are willing to help you with whatever you need in the way of copying or shipping an item.

Funky Flanders

Was told to figure out EEI forum by myself with 0 help. I was told to Google it instead of actually doing the only job you have to do. Worst service I Have ever had in my life. Will never go back. Gone downhill fast!!

Dr. Jerald Feinstein

Terrible customer service for this FedEx location. I called in first and staff could not explain how you get to their location. Then most of the staff seemed to be in the back chatting. Two finally came to the counter - they appeared to me abrupt and callus . Really a terrible and unhelpful level of service. Next time either another FedEx location or possibly expedited US mail which seems to be a lot better. This location I feel tarnishes the typically high quality of service exhibited by the vast majority of FedEx locations. You would think FedEx regional management would be able to do something - perhaps some customer service training.

Nessa Louis

Everytime I call about a question. I get a rude response and they are just disrespectful

Doug Anderson

Fabulous staff for design and print on the spot while you wait putting them under pressure. They are terrific. They even have calmed me down on two occasions when I was late and they handled everything. Nice.

Diáspora en Resistencia

No customer service

Kent Berame

I had a final poster due to graduate, and I had to have it printed at 4 am in the morning after working through out the night. Got it printed easy, and the man behind the counter helped me with a lot. Bad responsibility on my side, but I was save because of him. Thank you!

TTV_ TuBalz

Fast and friendly service

Ashlee Kirkland

I visited this location late on a Thursday evening under horrible circumstances, to print a program for my mother in law's funeral the following morning. I was exhausted and just wanted to get the programs printed and go home. There were 2 individuals working, Vanessa and RJ. Vanessa was amazing, she was so sweet, helped me print the programs, size them, cut them and to do all this - she stayed 30-45 minutes past her scheduled time to leave. The other individual RJ was very rude and did not seem very knowledgable or willing to help figure out the printing, sizing and did not give an empathy. I will 100% recommend Vanessa but not RJ. Thank you so much for being open late and your fantastic employee, Vanessa. The programs were beautiful.

John LaRosa

8 customers in line to ship and only one assistant to help. Currently waiting in line 30 minutes. Terrible service

Tuba Shah

Went in on a Thursday night & I needed to print a few things but needed some assistance because I wasn't familiar with printing on anything other than normal paper and Siah was more than happy to help me out, he showed me step by step what to do & said he'll be right here if I have any other questions. Great customer service!

Nicole Peron

Worse fedex store worse service worse staff and by far the worst manager at FedEx - she is awful and her staff are as awful .. they stole 400 dollars in merchandise -/ never ever drop off boxes unless scanned a receipt

Donna Hall

Always pleased even when its a slight wait.

Esteban González

(Translated by Google) Excellent (Original) Exelente

Pierre Uteschill

Convenient location and Fedex express drop-off until 6.45 pm weekdays

Napoli Gómez R.

It is open 24 hours, and people willing to help you!

Alan Weeks

Completely unreal! I shipped 6 packages "Hold for " items here I urgently needed for a trip to Bahamas and they hit "return to sender" on all. Did bother to notify me via the number clearly on the label. I'm enraged !

Natalie Mielnik

Terrible service

Kwame Agyemang

quiet in the morning. great staff

Alison Noon

Self-print machines are alarmingly slow, even compared to the same sluggish equipment I've used at other FedEx locations. Screens kept freezing. One staffer restarted the machines but that didn't do diddly. Another staffer dismissed it as an internet issue. I tried for over half an hour to access and print one lousy page from Google Drive, but ran out of time and left empty-handed. Two stars because in the time I spent standing around in there I saw the staff be helpful to other people.

Ralph C

Service is generally less than cordial, scanners are ancient and slow. This is particularly problematic since you are paying a higher hourly rate and time sensitive meter rates. Internet often slow too.

Nicola Ferralis

Staff is very slow. Good for drop off

Mike Frysinger

Printers frequently broken so you can't print labels, and staff has no clue what to do (answer: go home and print it yourself and just drop it off). In general, the staff aren't helpful -- walk in, stand at the counter, and watch them sweep the floor or work on the computer and maybe some point they'll acknowledge you and walk over.

Divinity Divine

Just head to the one on Mifflin place to save time and money. They’re much more helpful and know the services they offer.

Andrea Devine

Great location (as far as I'm concerned!). 30-minute open parking space in front. Last fedex shipment at 7 PM. Can not do better from Cambridge.

Muhamet Yildiz

They may think that just because they are called federal express they are part of the federal government. They won’t ship without a photo id; they charge 6 times more than post office for a slower service, and the fat guy on the counter was extremely rude.

Gary

These guys were able to pack and ship my work laptops in <5 minutes from when I walked in the door. Better than most service I get at FedEx locations.

David Walter

The manager generally only tells you what you cannot do instead of providing solutions to your problem. In my case I wanted to ship a product with a battery but all I was told is that I could not do it, not any sort of solution as to how I could do it until I repeatedly prodded for a solution.. Then I went to UPS the next day and sent my package with no issues at all.

Alex Zhu

Tony’s the man

Brian Peralta

Unpleasant experience. Absolute disconnect between FedEx corporate and this location. The staff is rude and unhelpful. This place needs new management ASAP.

Erica Bauman

If you have an urgent order-don’t bother. They seem to print it fast but only have 1 person helping customers. So you will wait and wait and wait and wait. Horrible place.

ckryegrass11 .

1201 N. Market st. Craig C. He is the best! I arrived late to the place 5:40 pm and for what I needed done I was expecting a " NO" but he worked with what I had, and help me way more than what I was expecting ! Very professional , knows what he is doing, excellent customer service, and saves you time.

Leo Williams

Nothing bad so far. Clean helpful environment lots of Do it yourself opportunity if you'd rather just email files to the printer, open them, print, and go. Quick clean easy. Helpful kind faced associates in the store and never an issue

BERNARD FERNANDEZ

Awful experience. Terrible service, getting served a challenge. For simple copying, certainly not cheap. Limited selection of other items you may want to pick up. Won't come back again.

Lee Govatos

Super helpful, and quick service. Entrance is a little hard to spot, btw.

Matthew Swiderski

When I had a package in its own box she waa telling me that it needs to be in our box. Never had this happen to me

Camille Floyd

Liars and also poorly trained employees I did some paperwork and left my mothers passport a week or two ago and every time I came in to get it I’ve been given the runaround called in before I came and the present person tell me the previous person I talk to gave false information was even told there is a higher manager who is a mail which is in fact a lie And also given the hope that someone can override the system which was in fact a lie now I wasted two weeks of time without my mother’s passport in my hand to give back to her

Meepy Smith

The staff is amazing

Chau Vo

Horrible customer service. There was only one person working. On top of that, the printer was jammed and I still got charged for the time because he worker took her sweet time doing something else instead of coming to help me when I asked. A line even started behind me.

Jhonatan Ruiz

OMG the worst ever seen and my life terrible costumer service I don't know how they still open the staff super bad the lady on night terrible I think her name is Vanessa she should get fired ...

Jorge Pizarro

bad employees, I called and emailed 8 times and got nothing done. Nightmarish. Completely misunderstood my project.

Alex Souza

Worst fedex office location I ever used. Needed 37 pictures printed B/W in regular paper 4 photos per page for a building department inspection, sent the emails with the pictures several times thru several email servers but they never received the emails, we waited for 1 hour and 20 minutes and asked the only attendant if he could print it directly from our phone or by other mean instead of having us waiting all that time for nothing, he wasn’t really willing to help, we ended up missing the inspector and failing the inspection for no-show because we relied on the professionalism of Fedex, it’s collaborators and technology which failed us big time. It was the first and last time they failed us like this, we learned the lesson, it won’t happen again.

MPP Ghana

Worst customer service ever. Not willing to assist with person in front of me or myself. Women working had an attitude with everyone.

A K

Quick service

Josh Davis

NEVER GO TO THIS STORE! I am not one to write bad reviews and am a pretty understanding guy But this was store is outrageous! Had them ship and package something for me. I stood in line for an hour to be seen, then took them 30 minutes to attempt to pack by box. They told me that because they were busy they need to finish packing later and would call me to get me credit card info. Which I was understanding about. They never called me. Two days I called them back. The first person hung up on me. Called back again, the next the personnal told me that it was about double of how much they originally told me it was going to cost- I felt scammed. They took 20 minutes to take simple info from me address, phone under, credit card info- I had to repeat all those things several times because they kept getting them wrong. At the end of the phone call they told me they would email me the receipt. I waited a day- never heard back.. Called back again and they took my email down wrong- I was completely frustrated SAVE YOURSELF TO TROUBLE AND GO SOMEWHERE ELSE!

Adeline Saint Louis

I always have a great customer experience here. I’m usually here at night getting work done. They are very helpful. I wish there was a 24hr on in Lake Worth as well.

Leo Gerstein

Our company, regularly, uses this location. The facility is clean, while the staff is helpful and friendly. Thank you.

Maudine Parker

Lack of concern for customer satisfaction. An International package sent by this location was documented wrong on shipping invoice thus delaying package in customs at import authority. When contacting FedEx by various forms (email, phone calls, etc) there was no urgency or concern regarding the timeliness of completing this delivery and seeing it through to the intended recipient. Wow! We chose FedEx over the USPS, UPS, DHL and maybe we should research our options a little better next time when choosing a shipping company... one that is concerned with customer satisfaction. FedEx should take notes from American Express in Customer Service.

Rob Grande Jr

Ridiculously Awesome Experience! The staff is very knowledgeable and helpful. It's almost like they read my mind on a few of my questions. My Business Advertisements came out Fabulous and the Canvas Prints were superb. The line does grow relatively fast, but what do you expect? Its FedEx, they are popular, Get over it!

Damein Johnson

Very clean environment. Any business needs you may have you can handle it here. The parking is terrible between the times of 4pm and 6:30pm

Maria Raquel Galan

This place is clean,but the staff are not organized. I was told by Vanessa to come back in an hour to pick up a book that I dropped for bookbinding and when I went back She didn’t even started with. I have an schedule like everybody else and I managed mine based on I was told and have to change my plans, because I have to wait another 30min inside the store, cause she was taking care of other client between.

Brian DeLuca

The absolute worst with terrible customer service.

sal santiago

First time there I was I asked for help on the fax machine little to no help going back today to fax again let’s see if I even get greeted I do how to use the fax now thank god because the customer service is A joke.

Susan Flores

The worst experience on this location the staff ignores the customers in line they help finishing who they are helping then they wander off to the back like if no customers would be in line 2nd of all They have zero customer service and the rude they don’t know how to multitask when you work at a copy center and a shipping place yet you have to have some kind a multitasker they have zero I hope fed ex hires and friendly employees that know how to give great customer service.And the manager the same thing ignores the customers so I wonder where the other employees learn it from.....

Zachary Lampman

THIS IS NO LONGER A FEDEX

Odalina Perez

(Translated by Google) The worst customer service, I don't know how inefficient people have been working, the young Vanessa or the person in charge of the night has a bad service, I just left the place or I preferred to retire because of the way she spoke to me! I had never visited a place where the person who speaks to customer service has ugly to one who is simply looking for a good service for our shipments, I hope they can read this message and at least give manners or some kind of how a customer is treated ! (Original) El peor servicio al cliente , no se cómo tienen trabajando personas ineficientes, la joven Vanesa o la encargada de la noche tiene un pésimo servicio , acabo de salir del lugar u preferí retirarme por su forma de hablarme! Nunca había visitado un lugar donde la persona que de servicio al cliente le hablen han feo a uno que simplemente buscas un buen servicio para nuestros envíos , espero que puedan leer este mensaje y por lo menos darle modales o alguna clase de como se trata un cliente !

Bhaskar Roy

very bad service and unhelpful staff.

Clay NFerno

Great service, and self service area is helpful.

Guillaume A

Wanted to scan a document. The guy was not helpful and had to pay $3 for a very bad quality scan using their computer ($0.5/min!). Awful experience

A

The only one in the area. Good service, no problems.

nicholas iacobucci

Left work and Went there at 850am for a package I NEEDED to get rid of. No one was there and they "open" at 730 am. Not to mention I walked a mile to get there. I may report to better business bureau So angry

Darren Thornton

Terrible service. I’m not one to fire any one but they all should be fired horrible service. I’m here as we speak

SolutionInfinite .

Go to Office Depot on Okeechobee instead. When trying to scan/email a document, they require you to PAY to logon to their computers to send your file to their computers!?! Why??? When you should be able to insert your flash drive into the printer to scan or email a document. Go to Office Depot on Okeechobee instead. Great customer service from knowledgeable people. Sorry Fedex Kinkos :( The invisible hand of the American capitalistic market says that you are in for trouble in your self service/printer/computer business as I don't see any positive remarks. Sad :(

Vanessa Freire

I wouldn't give this even one star .. I have ordered from this location multiple time in hopes my experience would get better but each time my banners get messed up during printing, extremely horrible customer service. They are rude and don't assist on anything. I asked if i can see the banner before purchasing and the employee states that she would have to re-tape it if she opens it and she didn't want to do that. So I had to open it and re-tape it myself. what kind of customer service is this. This was my last and final straw I will never come back to this location again id rather drive further to a better location if i have to !

Guest .

Computer is not hooked up to the printer correctly and will not print!!! Each time while the computer is charging almost a dollar per minute I had to get a hold of an employee fast since it was charging every minute it was online and after the employee got it ready and working, I told him that this has happened last time I was in here also. What should have take 5 minutes had taken 15-20 to print one page out. I said that who ever is in charge should fix it and he said that that is the way the system is setup and we have no control over it. I HAVE NEVER HAD TO LINK & SETUP A COMPUTER WITH A PRINTER EACH TIME WHILE BEING CHARGED $1 PER UNIT FOR EACH MACHINE! WHO EVER OWNS THIS STORE MAKE THE CUSTOMER SERVICE EASIER, WE ARE NOT PAYING TO SET UP ROUTERS LATE AT NIGHT AND HAVE YOUR CUSTOMER SERVICE PEOPLE TELL US THE FAXES WENT THROUGH WHEN THEY DIDN'T!!!

Maria J

This place doesn't even deserve one star! The staff is ridiculous. I waited 15 minutes at the desk to be helped while two people tagged boxes. If one of them could have stopped to let me pay it would have made so much more sense. Instead they let a line of frustrated people stand at their counter.

K M08

Worthless - wasted 15 min self serve printing (unsuccessfully) on a job that every other Fedex Office in the country just does at the counter in 5 minutes. Either poorly trained, or don't care...or both

Stephanie Ebanks

It's always nice when you leave a store with a smile on your face, because of excellent customer service.

Tony Camacho

Picked up my order and was shocked by the cost . The manager, who happened to be helping me at the time, could have informed me that I could have saved 70 percent on the order if I would have done one simple pre-prep. I guess so much for empowering in your customer. An informed customer is a good customer.

Chris Hubbell

Very helpful, thank you

Gregory Jervis

Helpful service

Michael Pilato

This place is literally a joke. The computer printer wasn't working when I came in and once that finally got fixed, I had to wait over 45 minutes in line with only THREE people in front of me. There was only 1 employee in training working the shipping station while the rest of the employees were just chatting in the back. Extremely unprofessional. I will be using UPS from now on.

Walter Dowd

Must have knowledge of the systems in place. Took almost 40 minutes to simply print out an email. Very little assistance from employees. Go the extra mile to staples. Printed pages came out wrong size and charged my card extra money. I was not instructed to adjust size. Even though, i did request instructions prior to using printer. Its like a big process to print a simple email. At staples. You just send attatchments to their email. Then they print it and hand it to you. Wouldnt recomend unless you want to drive someone batty.

Henry Moultrie

Blonde haired older lady has no respect for diablilites. Half their machines don’t work and their shipping is a joke. They can deliver a box that is destroyed and over a month delayed but they can’t return it or fix it when they are at fault and require the customer to pay. Poor service overall

LUIS MARTINEZ

Wow just wow.. Walked in at about 10am and place was empty. Employee seemed to be talking on his personal phone and had to wait until he was done, when he comes up to the counter he asks “what do you need” I was speechless and didn’t know what to say, just wasnt expecting that response. I believe employee’s name was R.J if i can recall, or something similar. Worst experience ive had. All i wanted was just to ship something out and pay for a service.... should have been free with the service i got

Yesmin Danauy

Simply horrible

Fred Buxbaum

They are trying hard, but still can't tell me why my expensive piece of art is sitting in the West Palm Beach facility. It's been there 4 days! What is going on with my package that I should have received 4 days ago!!!

Wil Spillane

They don’t answer the phone. Rings for minutes each time.

Fit Chic

TOURIST TRAP! They charge an excessive handling fee for the convenience of being inside of a hotel above and beyond the normal fedex fees. So if you have a $30 package, there’s a $15 handling fee On top. They give you a price on the screen and you think that’s it and hit the “ship” button once you’ve confirmed it. Then... they scan a barcode and tell you about the other fee. That’s once you already have the package on the scale and ready to go, so you basically acquiesce and pay it. If I knew I would have walked to a different location and shipped it for normal fedex rates. It’s only an good option for those expensing their shipment to their business credit card. The 1 star is because they don’t have this posted or tell you up front, which makes it a trap.

edson gabriel

Nice Office

Aron Echols

Kinkos os making America Great Again not making shoes like Federal Stalkers Tracker Hacker Haters Y05ckj. Knrb24 aywe99 bnLh62 hkLi91. Kfaa95. Glwf89...hatersss

CNA Skills Video

stay away from that FedEx at all cost ...They have the worst customer service and they try to over charge you for everything even a box, despite having your own box; they'd tell that they can't guarantee that box, so you have to buy theirs, and if you don't they wouldnt even want to ship your item nor try to send you to another fexdex where they can help you better and/or be willing to ship your item. I wish I could give them a Zero or negative rating... They just plain suck!

D S

Friendly, clean, knowledgeable. Ro was absolutely a pleasure and helpful even after working the midnifgt shift.

Guillermo Raven

Excellent service

Peter de Beer

We're Tier 1 FedEx clients and this location has consistent bad service with staff who either refuse to ship items with pre printed labels or call you after last pick up to tell you that they have to repackage your perfectly packed packages for an astronomical price. Totally a rotten apple in the otherwise customer friendly FedEx family.

De'Jong Betts

Very friendly

Roberto Hernandez

This is worst customer service experience I have ever had. They just wanted to sell their wrapping service for $11.99, and if you are not agree with this, they cannot take your package. Also, employees need to be trained to schedule pick-ups!!

Derrick Chambers

Was easy to print, computers have it to where you can print right from Google Drive, I loved it,fast & easy. ...

Katie Kervi

If I could give zero stars I would. The guy was rude and they basically told me they couldn’t or wouldn’t help me. Awful service. Not a customer in the store and zero customer service. Will absolutely never go again.

George Wells

After waiting to fill out a shipping label

Christine Spang

Their system rejected the Canadian postal code I was shipping to and, after leaving me waiting around unattended for about 10 minutes, they gave me a phone number and told me to call their own tech support number! Trying to funnel information between the human trying to make me a shipping label and the human on the phone trying to figure out what was up with the zip code, getting my call transferred between about five different departments... guys, if I'm going to go in to a physical store to ship something, I don't expect to end up troubleshooting for you on the phone. I gave up and walked out, sent via USPS instead.

Susan He

-5 Start, if I can put negative star, I would like to do it, Carol (assistant manager) is very unprofessional. He is away from the front desk; another clerk is the same. he seems making personal phone call. But people are waiting. they ignored. I call him to help because I just need to drop off. He said I could not ship danger item there. I am not sure battery is danger item. he just gives me hard time because I ask for asked him to help. I asked him where I can ship. he said he did not know. I said you work here you do not know. he called somebody and told me I only can some place. He is not sure where to go. But I only can ship as express. the FedEx just want you pay more. I have heard other women has complained the price so high. while I was waiting. I believe the worker want people pay higher price. I must pay double parking tickets, because I was waiting for a long time. If I do not call Carol, my car maybe would be tolled. I get the ship label from the vendor. I do not know why I cannot ship it I will never use FedEx again. I will call the vendor not to use FedEx. If customer must pay express. The item shipping fee would higher than the item cost.

Nora Dennis

The web still lists this location as having a Notary on-site. Just want to save some people the trip in case they read that. This store DOES NOT have a Notary anymore. Otherwise, good experience. =)

Michael Fournier

There is always a line because they are understaffed and I witnessed a manager yell at a customer who had filled out his form incorrectly. He said, "you are in America now and everything needs to be in English". He proceeded to turn and speak Spanish to another customer. His overt need to be racist to someone who was East Asian was terrible and his hypocrisy was horrible.

Taylor Andrews

They want you to pay per minute to use old computers to get your files, forget it. Ridiculous prices for subpar service. Will not use again.

James White

Did not open doors on time (20min +), which is very important to me and our business. Otherwise have had good experiences.

Chirag Patel

so I printed a poster here today and also wanted to ship it out to my destination. I got handed a shipping label to fill out, which I did. once filled, I was informed that I had been given the wrong label and was handed another one to fill. filled that as well and for the second time was informed it was yet another wrong label and was handed a third label to fill out. frustrated I wanted to make sure it was the correct one this time. when filling out the manager hands me another invoice form (as if to test my patience). stormed out. you'd think FedEx would know which was the right shipping label to use. the folks here don't know what they are doing. something as simple as handing out the correct shipping label is a task for them. wouldn't go there again.

Will Schmetzer

Poor service with poor attitudes. I had to carry my own packages from out of the back area. Parking is an absolute NIGHTMARE as I had to drive around for 30 minutes (No, seriously!) until I settled for a spot three blocks away.

Dave Tran

Was just trying to make a copy and I went to the machine, inserted my card and the printer wouldn't do anything. The two screens(payment and copier were not in sync). Was extremely frustrating as I had spoken to an Employee there before for help and they just sent me the machine. Perhaps having more directions at the machine would help. Ruined my day. Hate having my time wasted by "stupid" technology. Also it was very difficult to find as their entrance is not even at the location of the address it's on a different after all together

Kathleen Flannery

Do not trust this FedEx for any delivery of personal items or documents. They return packages to sender without any notification of receipt within any grace period.

Palmer Dabbelt

I recently went here to get a poster printed. They told me it'd be ready in a day and it was. The poster looks great and the process was quick and painless.

Eric Sanny P

Mehh

Brandon Ellis

The worst fedex store I’ve ever been to! I’ve been in here 30 minutes now with a sick fiancé and my 5 month old in the car waiting for me. And all I need to do is send a package that I already have the label. I’m actually standing here now writing the review waiting for assistance. And the manager, Kim, is trying to get onto the associate named Matthew who seems to be new, but she walked out the store with her purse in the middle of what seems to be a rush! He obviously hasn’t been trained on what he is trying to help the customer with. Shut it down!

Jonathan Contant

Victoria and her team at this location have been outstanding! They are very friendly and responsive. We have used them since 2015 for large perfect bound book and large scale print orders and they come through every time. It usually only takes a few days from final approval to picking up the order. Pricing is very competitive and quality is great, far outlasting other books that were ordered from a different vendor. We will certainly continue to do business with FedEx Kinko's in Wilmington.

Lisa Gallo

They pack and ship for you.

Blake None

Printing procedures are a joke, and the wifi is ATT so you do the math. No one offered to help me during the course of my 25 minutes there.

Zeggai Tesfai

Very good Help. They were helpful. Ok.

George Connelly

This is worst than the post office!!! One person trying to handle 10 different groups of people midday on a Saturday afternoon. Waste of my time to drive here! Pissed!

thadd westfall

Great experience with this business. The staff are very helpful and efficient. This will be my new choice of shipping facilities in the future.

Perpetual Ditz

Absolute worst costumer service imaginable ! The staff lacks patience and courtesy. Spoke to a service staff member by the name of Steven over the phone in hopes of obtaining information about the print and go service and he was extremely brash and hurried me off the phone. This company is either overworking their employees or they need to hire the right ones for this field. I'm so turned off !

BirdingAdventures .

Worst customer service ever. Long production times and they don't even call you when your order is ready - even though they promised too. Cant believe this place is still in business. No wonder they charge you for anything before they produce it. Waste of money. Do not go here...

Anna Valencia

Kinko's has long waits.

Dr. Shapiro

Vanessa was awesome. I was all over the place. My print was bad. She totally saved me. Thanks Vanessa. I appreciate you. See you at the dentist!

Kurt Backhus

This is the worst FedEx facility I have ever stepped foot in solely due to the management running the place. The manager is one of the most miserable, wretched humans I have ever interacted with. If you hate your job that much, please find something else to do as no one is forcing you to work at FedEx. FedEx, this woman is ruining the face of your operation here in West Palm Beach. I will never visit this facility again. I will be using UPS solely moving forward. After a quick look at other reviews, it looks like I’m not the only one who feels this way about this individual. To the low-spirited manager - I hope a heavy box falls on you foot and puts you in your place and that one day, you will learn to be happy just to be above ground.

Zak Lucas

Wish I could give this no stars. The lady KIMBERLY. I believe she is the manager. She was extremely rude and unhelpful. She even tried making me look stupid in front of other customers! Someone needs to fire this woman before FedEx loses more business.

Morgana Church

Open 24 hrs which I love, can become VERY busy during the day. Customer service has always been great everytime I've gone..clean store!

Julia Jones

I've spent so much time with rude people on the phone I can't bear to describe the truly horrible experience I had with these people. Do not use them; there are lots of well rated places in WPB for printing. I wish I'd read the reviews before I had my order printed here.

samuel taylor

Poor service especially paying 7dollars for a fax with no assistance that dont work!

Vanessa Friere

Horrible customer service, worst fed ex place I only go to the boynton location because they go above and beyond for you. Everytime I come here there Is always a mistake in my order. Unless your just using their printing machines I wouldn't come here

BIG HAROON

Cool fast and easy service .. gonna do quick survey and put a good word or two in for Vicki

Yuda Raz

terrible!

Andrew Russell

Their passport photo screen is broken, so they send customers all the way to Concord Pike.

Brownskin Becky

Terrible customer service and long waits when there's literally 2 people on line

Ray Chen

Very fast and professional service!

Erdem Aksu

Most unhelpful staff I've ever seen. They treat you in a rude fashion and apparently don't even want your money

BlueBug Chang

I needede a cart. They had a cart but refused to let me use it because their worker was using it. So, instead I had to drag 60 lbs heavy box myself dragging onto a floor.

Josh K

This is a miserable place that will make you long for the warm flames of hell. I’ve been working in the Kendall/MIT area since 2007 and I’ve been in this FedEx shop many times. I have never had a good experience there and I’ve come to genuinely dread it. It’s a huge facility but you’ll see broken equipment, messy displays, and grumpy employees. The whole store is in disarray and feels dirty. The layout is confusing and you won’t know where you should get in line. Not to mention that the customer waiting area has no organization scheme at all, so when you do find the line you need you’ll have trouble figuring out where your place is in the general mob that’s standing around, waiting for service. Although it’s a big facility I’ve never seen more than two people working at a time. I’ve never had less than a 15 minute wait. God help you if you have a question or need some assistance. The staff sneer at you and shake their heads, insisting they can’t perform such simple tasks as weighing an envelope and printing a label so you can mail it. My experiences at this FedEx location have convinced me that the only way the business stays afloat is corporate interests. Corporate mail all seems to flow through FedEx. Stay FAR away if you’re a general consumer. Send your packages to Grandma and Cousin Ted using UPS or USPS.

Felix Fu

too slow

Marianna Sacra

This store shows up whenever I search for passport photos. However, when I went to the store, it turned out they don't do photos.

Drew Cesario

Consistently the worst. I'd rather burn my money then be a repeat patron here.

Max Rater

Ir was chill

Carlos Ramon Ponce

Very helpful staff, warm and cordial. Even though their computer system was down, they still got on the phone to help me solve a problem opening a new account.

Irene Hernández

The Print&Go does not work. I had to sign up to a workstation, paid $1.5 for 2 mins and 40 seconds connected plus $.54 for one print b&w one-sided...