Reviews of North Star Pharmacy & Infusion (Pharmacy)

Chris Grooms

Excellent Staff; Staff was VERY friendly and knowledgable - they took the time to alert me to some potential negative drug interactions and to make sure I understood the side effects of the meds I was picking up - despite being super busy at the time.

Erin Turbitt

LOVE North Star Pharmacy and Infusion. Helpful, friendly people - they make me feel like I'm their only customer.

Destonie Recio

Wonderful place. They were closed so I called emergency line and they were able to provide my baby his medication.

Deb T

A little background on myself, I have worked in the medical field for 23 years and I have never seen or experienced a pharmacy turnaround a prescription so quickly! The only reason I just happened to use North Star pharmacy was it was close to the dentist that was performing a procedure on my son. North Star is now the pharmacy for my family. They are super quick and really friendly. If you want top notch service, this is the pharmacy to go to!

Kevin Poch

We’ve only been here for a few months, but I LOVE this pharmacy! The power went out as I was walking in the door one day. The owner went out of his way to make sure we’d have what we needed, even though they couldn’t use their computers or other machinery. He just wrote notes on paper and said he’d, “Take care of it later.” That’s service!

Sherie Davis

This pharmacy is awesome! They special ordered me a prescription from a specific manufacturer with a smile, very quickly! Didn't charge me extra, either. Something to be said about small town mom & pop store when the big box stores are locked by corporate. I have found my new pharmacy :)

Theresa Graves

I have been using North Star Parma cycle & Infusion for almost 10 years now. They are amazing. Scott, Nick, Ken, and every single one of the pharmacy techs are friendly, caring, helpful, and always there to answer any question that you may have. I have never had a bad experience there. They always greet me by my first name and always let me know if my medications are being worked on or if they will be with me and just a minute. I personally would suggest everybody go to Northstar Pharmacy & Infusion. It doesn't matter if they go to the one located in the hospital or the one located off of Yellowstone, I refer everyone I can to North Star. They also deliver to your house, which none of the big chains do that. I just love the fact that it's a much more personal experience then it is with the big chain pharmacies. So THANK YOU Scott and the ENTIRE North Star Family!!!!

Danielle Alvarado Speager

I worked with the staff as a hospice RN. The staff went above and beyond for this population. It was amazing to see how quickly they worked, how polite they always were and how they were so efficient. This company is an absolute gem in our community.

Pinky Johnson

Fast and friendly service and staff.

Christopher Corbiere

Is it possible to leave less than one star? Two separate incidents where the pharmacist and the staff dropped the ball has me swearing to never give them my business, even though the location is extremely convenient. Incident#1) I was prescribed testosterone injections by my Urologist. He stated dosage, concentration and how many times per week to administer the injections to me in clinic in August of 2018. The pharmacist changed the concentration given to me without alerting neither my physician or the patient (me). This was not discovered by me until February of 2019 where the pharmacist placed the entire blame on me for not verifying everything first. I'm sorry, but if an M.D. tells me how to take a controlled substance like testosterone, I follow what he says. This incident caused my testosterone levels to skyrocket to the 1100 range, where my target was between 600-700. The pharmacist argued and argued with me that it was my fault not theirs. I work in an ER, and I know for a fact that anytime a pharmacist wants or needs to change a prescription in the tiniest bit, they call the prescribing physician to okay it with them before they proceed with any changes. Incident #2) My 18 year old daughter received a tonsillectomy, and was prescribed several medications for her post-op recovery. One was Lortab elixir, which again is a controlled substance. The script called for 6 days worth of the liquid as written by an M.D. and surgeon, who performed the procedure. The pharmacy tech only filled the script for 3 days, saying that my insurance denied anything more than three days worth of the Lortab. The very next morning, I contacted my insurance carrier, and they stated that they DID NOT deny the other three days worth, they just required a prior authorization from the surgeon to fill the script. Basically, the pharmacy tech was just being lazy and didn't want to do the work necessary to take care of my daughter's prescribed pain medication. Now, my wife and I are left scrambling to do the work (that the pharmacy should have done) to fill my daughter's script before she runs out over the long holiday weekend. Laziness, no concern for a patient's well-being and unwillingness to accept the blame when they are proven wrong, shows that the pharmacy located at Cheyenne Regional Medical Center is a danger to the patients they serve and needs proper education or a more skilled staff before they harm or injure someone. I will NEVER return to this pharmacy and will suggest that everyone avoid this place. Trust level should be extremely low for the staff at 2301 House Ave. Suite #101 Cheyenne, WY 82001. They seem to be there just for the paycheck and not to help the patients who need their medications.

Connie Soltow

Have used both locations. Owners are the best at customer care! Delivery staff is professional, positive and trustworthy. Always a kind word and a smile.

Sarah Tracy

This is the best pharmacy I have ever used. They are personable, caring & very very competitive prices. Even though I've moved across town, I drive the extra 10 minutes to use this pharmacy. Keep up the good work northstar!

Jam Pl

Great customer service!

evan maurer

Nice people and very helpful

Kathy LaCroix

I have ongoing issues with a bunch of medicines. Been to several pharmacies, but never again. These people are the BEST. I'm very happy I found them. They make having a terrible disease feel better.

Mister Grizz

quit friendly but that don't cut it, i started using them a little more than a month ago and they have not came thru on any of my meds they said they would deliver and have not they have taken 3= weeks to get my test strips i've run out of 2 other of my prescriptions they have never notified me when a prescription is ready or if there was a problem they SAY they deliver, they say i will be notified NOPE never happens, i'm disabled i was told they were reliable winter is here and soon i'll be house bound i rely on services said they would provide they LIED if they can't be trusted who's to say they aren't giving out the wrong meds to the wrong people must be trump fans lie, cheat and steal

Nicole Marshall

My fav pharmacy. Super helpful and down to earth staff. I could pick up my Rx for free on base but I like the service here and happy to support their business! Keep up the hometown vibe!

Sauce Boss

Very small and very few items to buy, but the staff was super friendly and my Rx was filled quickly.

MojiLife With Jen Huffman

The only prescription I had to have sent to this pharmacy, I didn't pick up. For one the dose was not what I discussed with my doctor. According to my doctor, the pharmacist at North Star was the one who suggested a different dose. I was not ok with this. My doctor and I had discussed thoroughly the dose and I felt like the pharmacist changed it because it was easier for them to make (compounded med). Then the other thing was that the med was going to be WAY expensive! I found out from a pharmacy in Ft Collins that this particular med is WAY cheaper if they don't file through insurance, but North Star didn't tell me this! So I never did pick up the med.