Reviews of HealthPoint Midway (Pharmacy)

Abbas Rezaei

Never go there

Igor Berezin

They are always booked for days and sometimes weeks. Don't expect service right away

seeker InSeattle

Great health care...

Shurab Ali Zada

Very pleased, very friendly environment and filled with amazing staffs that is caring and love treating their clients. Shekiba Gung MA is very caring and showed an unique caring love for me during my visit.

Vanessa Anderson

I don't usually write reviews on medical facilities, however I think a 2 1/2 hour wait for a doctors appointment warrants a review. Some of the front desk staff at this location could use more training on customer service. The supervisor of the front desk staff should not be a supervisor, when I spoke with her she was extremely condescending. The Centers Manager Magda doesn't make herself available to clients. If she would listen to clients concerns she might be able to obtain the appropriate training for the front desk staff but on a couple of occasions I have known her to put her job off on others. She should take full responsibility for the lack of customer service this facility shows. I am impressed with the doctors and MA's at this facility their patience and knowledge is appreciated.

Paula Toglia

I arranged to meet a potential doctor here to ask a few questions regarding preventative care before I chose her. The consultation was set for a month out. I went today and was presented with a bunch of paperwork to fill out from the young in nature front desk clerk. I asked her if I needed to since I wasn't actually a patient nor was I "seeing" a doctor. She said yes, so I did but before I handed them back, I told her once again the reason for my visit. Deer in headlight look! She just couldn't wrap her brain around the fact that before I chose a doctor, I wanted to ask her some questions. Anyway, she then proceeded to ask me for $20 for my copay. I was floored. So my experience was terrible. I just wanted to know what was included in preventative care for they said that each patients needs are different so you would have to check with the doctor. Why pay $20 and fill out a bunch of paperwork if I was going to be there for 2 minutes? Terrible customer service. Terrible website. Virtually impossible to reach by phone.

Julie Conklin

Terrible terrible terrible. Still waiting for referral requested in December. Customer service/reception is rude and unhelpful. They request you to arrive 15 minutes early you arrive only to find all customer service/ reception is closed.

Mel Freimuth

Great place great people

Willow Rayne Forest

Very caring staff. They go beyond the call of duty to help. It's often busy but always has seats.if you make an appointment make sure you get to it because it may be a long time til you can get back in due to the high demand and great staff everyone wants to go there

Keesha Tucker

Oh! The wait!

S Coston

I have had the best medical care here. Great doctors and staff!

Jesus is my life saver !!!

No comment

THE Notorious Hassan

They have the best customer service ever and real nice doctors

Fredy Medina

Best service as medical as dental

Paloma

Their customer service not very good.

Margarita Solorzano

I trust my kids with their assigned doctors

Deedee McWilliams

Good Doctor s

Jessica Midgyett

I love bringing my kids here very friendly staff!

Jen Dyson

Loving group of Drs and nurses. I have seem many Doctors at this location and all of them have been wonderful! I love the nurses and I love how much they adore my child and have also helped me with additional support and resources when I've needed it most! This office is amazing!

Michael Likes

Wish they would tell the truth.

Francine Brown

I have a great doc. And pharmacy is always very helpful. Ive been coming here since there grand opening.

Vida Escarcega

Very vAGUE , peter forgot to tell paul that mary is lost in the building & not sure where to or what to do or go..statistically stereotype diagnosis , incomplete &or not willing to do anything more for patient than bandaid the issue rather than dig a little deeper to find the source of the problem or complaint..can get same diagnosis online triage website witheout waiteing days ,weeks mos.for a ten to 15 min rush out ..need more willing dr.'s who still desire to cure all patients..

Shannon Gaines

I have only been to the dental part of the clinic but I'm impressed! Dr marchard is excellent! I try to use only her. She's very detailed and kind. When i get shots in my mouth, it never hurts when she does it! Best dentist i have ever used

Michael Krenning

Always been serviced in a timely manner even when the location is at its busiest. I enjoy the doctors there and the services they offer.

Gary Hodge

Always a pleasure at this pharmacy.The staff are always respectfull and really nice. thnx to all at this pharmacy.

ayana johnson

I love customer service and the doctors are extremely nice and make sure I'm well took care of before I leave for each visit. And if I may add most of them have a great sense of humor

love jot

In dental they took emergency walk in appointments.

Mark Isaac

Best pharmacy staff

Arwin Kakar

Today 9/29/2019 @ 3:05 I came to this place to make appointment with the dentist for my kids and since they were new patients here I asked for the enrollment forms but this guy with piers and a lady was not giving me the forms and they didn’t want to help at any way so I had to leave the place I would say the most unprofessional dentist clinic I have ever seen was this one

Quoc Doan

There is terrible service at pharmacy. I do not want to say more, just swing by and may be you will know.

Luna Rose Lombardi

Great clinic with wonderful staff. All of them, the medical , pharmacy and the dental office , which is upstairs great staff who do their best to accommodate you. Drawbacks. Expect to a wait a bit between appointments The pharmacy needs to have a separate pick up line. They have a number system. Where you have to wait on avrg 20-30 minutes to be called to the window. If you are turning scrips in. Expect to wait an additional 30-60 minutes depending on how busy they are.

Miccah Leatualii

Came here for my son's dentist appointment. Really well clean.. but feels weird like a bunch of people getting worked on same time no walls.... but I can't complain easy in easy out... but so far very awsome job with the service and outcome of teeth

Kelli Sullivan

I took my granddaughter in for her first filling experience! She breezed thru the Novocain shot but once the dental dam started to be put in place she had a slight meltdown! Our Dental asst. Dani was awesome and so patient with her! The dentist was also so awesome explaining everything as we went along! I only wish my first dental experience 43 years ago would have been this wonderful!! Tho she said she was NEVER going back there I know she will know she is in good hands on her next visit!!

Louise Charles

Easy parking, quick check in and could speak easily to doctor.

E Shane

Very helpful, nice people , i dont know what I'd do without this place , top notch employees , especially in the pharmacy

Traci Jewell

I use the pharmacy at HP, the pharmacy personnel are amazing people and should be commened for there customer services, they are the best and go above and beyond for their patients.

Terry Hibbler

Good health Point

Gertie Snø

We went to 3 Naturopathic doctors and they all prescribe pharmaceuticals. Last week one of them prescribed Amoxicillin, steroid cream and Tylenol for our baby and she graduated from Bastyr!! Obviously Healthpoint is making them practice medicine a certain way. So if you’re looking to getting to the bottom of an issue and treating that instead of treating the symptoms with drugs like Western medicine practices, then your waitlisting your time at Healthpoint. We’ve also seen a Naturopath at Midway and Kent and they did the same.

Tantanecia Dinish

Lovely staff

Drakes Durag

Very nice people!

احمد طه

Good job

B KOCTOB

Was here for the first time. I continue to be impressed with the efficient, kind and genuine care. From receptionist to physicians. What also made me write review is the consistency throughout the Healthpoint system. This is the third facility we visited, you get the same treatment every time. Even if a follow up is necessary in rare cases, the provider will call you after hours on Saturday! Special thanks to Dr. J.K.

Adrienne Rutherford

They're awesome!!! Never get an appointment anywhere else. They will make you a priority!! As long as u don't flake on your appointments. Great dentists not sure about medical though. I loved the care I received and tell my friends and family.

Mary Warren

Great service and happy people

Lana Abdullah

Receptionists were friendly. Nurses helpful and doctor knowledgeable

Angel Petersen

HealthPoint is a great place to see a doctor positions that are nice the receptionists are always smiling the pharmacy is fast

Jacqueline Misner

Nice staff and the doctors a good. Need better signs inside to tell u which office is located where.

NIKKI ROXX

Bad place herds you through like catt6

Isabel Beltran

(Translated by Google) Very kind all (Original) Muy amables todas

Masoud Yama

The worst place ever now this hospital get too many customers that why they just passing people plz don't waste your time the pharmacy told me that they will call me in 10 minutes but they didn't and also lost my prescription

saul correa

Terrible service they never on time

Ammar Alsaedi

Very friendly employee

Casey Gold

Nice place to get any kind of care. Everything is in the same building. Dentist, healthpoint, and family planning.

michael deignan

I understand this clinic is for those who do not have much income, however that does not justify the awful communication they have with patients, terrible scheduling, and many member of the staff just do not appear to care.

Myself Myself

Horrible customer service! We were late for 7 minutes and they didn't take us, I was always on time to my appointments, and had to wait for 20+ minutes before they saw me. Dr Wisikoski is the worst there, she numbed my tooth, my eye was watering and hurting all day long, everything was blurry......her answer to that was "I don't know" Careles!!! All she does is talking about her personal life with her assistant while you on the chair. I talked to the manager she was supposed to follow up with me.....I called her and left a message, but she didn't call me back. BS! I won't leave my money in a place like that!

Lori Smith

Everyone is very nice and helpful.

David Chapman

Great for dental work!

Daniela McCaully

My dr

yadira Ruiz

I really like the service ..front girls are very friendly and helpful .nurses are so nice .social worker Evelyn awesome so helpful always answering all my questions and the WIC nurse so nice ..Dr Price

becca king

Walked out sick to many people coughing in pharmacy downstairs otherwise place is good

Mir-Aqa Arghandiwal

My daughter had an appointment at 1pm and we checked at12:45 they told us the Dr is busy somewhere else and she will see you at 2pm. We went back there at and waiting for another hour nobody called us then I asked again when we will be seen? They said after 4pm if you can wait!!!! I would give them 0 star if I could.

Zna Ahmed

The situation of the pharmacy has improved a lot from the previous, and my smart doctor Kimberly Sand Strom always great since the first day I met her ,treat me with respect ,follow my case accurately , take care of all the details , make me feel like talking to my close friend ,Thank you too much midway healthpoint for that wonderful doctor.

Damita k

If I was able to give them a zero I would. If you desire competent pharmacy services this is not the location. This pharmacy CONSISTENTLY does not have prescriptions ready on time, even though you have called and were informed that your medications were indeed ready. this of course is your problem and fault as the consumer. Further depending on who is at the window or on the phone determines what particular set of information that you receive and of course it is NEVER the same as the previous information you received. Again this is your fault as the consumer. Although I have excellent rapport with my primary physician the unworthiness of the pharmacy has prompted me to seek medical care elsewhere.

Helen Gasanova

Today I had a very bad experience at the dentist office. Dental Assistant treated my 7 years old son with such a disrespect. I am assuming she doesn't have kids on her own, since she did not know how to communicate with a child who has fear and anxiety when it comes to dental check ups. She made sure to tell him she is not giving him a prize and all the time she had such a mad face. So unprofessional. Never going back there again.

K Samaraee

there is NO network cellular coverage inside the building

Ivy O'Neill

I only give two stars because my primary doctor is fine. I made am appointment for dental and when I showed up for my appointment they already had someone else in my spot. I was a couple minutes late, less than 10 and when I walked in there was already someone back with the doctor. The staff claimed I was supposed to be there 15 min early, but no one ever told me that. I never got a confirmation call to tell me to come 15 minutes early, and when I booked they just told me the time of my appointment with no further instruction. So I wasted my time and my gas to show up to a dentist appointment that I couldn't even go to!!! Not my only complaint though, the facility is always sorry looking, especially in the waiting area. It always takes forever for me to get called back my appointments. Usually it's over 45 minutes past my appointment until I actually see my doctor. The staff here (not my dr) arent super nice when you're trying to ask questions or get checked in. I think this team really needs to up professionalism, time management, and cleanliness at this facility. I'm honestly considering changing to a new doctor because there's too many things here that just don't seem right.

H Lee

The staff are very friendly and professional. You’ll get the best medical care here. My favorite providers are Dr. Alinakaff and nurse Shekiba. I’ve had the best experience with them, they’re caring and compassionate.

Maria Landaverde

Some times unorganized.

Randal Bauska

Friend rides for free

Alba Marquez

Tienen un buen servicio, esta es una gran clínica muy buena la recomiendo.

vaivao semisi-tupou

Good place

nathan rabago

sweet doctors & ladies upfront are very polite & understanding. made my visit comfortable than ever.

Kim Connors

I like my Doctor and prompt employies

John Monaghan

Great place for doctor

Tom Mohammed

Good service, clean , and very helpful staff, the pharmacy inside the clinic is great .

Abdikarim Ali

Great helpful doctors always willing to help .thank you guys

Cableguy Rob

Welfare medical services

roshan Af

I don't like to write negative reviews but as I was waiting for about one hour at the front desk dentist section. she told us to wait one moment while it was 11:45 am on 09/09/19. We waited for 55 minutes while she checked in other patients but didn't call us finely we decided to go somewhere else. I kindly request manager to consider this issue before some start yelling or screaming on the front desk. As on her first eyes contact she didnt like us and her face change. Note this complaint is about the front desk lady that she was working at 11:45 am - 1: 00 pm on 09/09/19

William Knoll

My new medical and dental

shan wanli

Exelent clínic , dental, medical, pharmacy, staff and service is great

Chamala Je'Wel

Terrible.

iCEfroXt

Took a friend get his medications from the pharmacy, even though there was was a long line, was surprised how quickly service was rendered. The overall organization of the clinic looks pretty cool with caring staff. Hope I don't get sick but if I do, I will visit this place.

Rita Yates

Great medical care, wait time varies but always through attention from doctors.

Lam Truong

I have very bad experience with the pharmacy customer services. The old lady at the cashier is very rude and yell at the patients. I haven't seen her smiled or worked with a comfortable face. Please get out there if you don't like your job. Don't waste our money. Ok!

Mohammad Ali

Very helpful best customer service I have ever seen

faiz sharifi

Dr are so late, to see you But if you late 5 minutes they will see you at all.

Praful Busa

I live around and prefer this place because they offer good service. Don't let little things ruin your health. They have great doctors and you should try, I am sure you will like this place. The service at the main desk wasn't warm, but it was busy time and that's not their fault, sometime on desk, person you find may not be friendly as you expect. so what?

barbara cortez

Awesome

Thousand Names

Like every doctors office it gets real busy here. The parking lot should be about 1.5× the size it is now. People have to park on the side of the building and even further out than that sometimes. I think for a medical building they need at least 10 handicap spots but they only have 5 or 6. If you can arrange a ride via cab or access bus or hopelink instead you really should cause those spots are almost always full in the afternoon. Your nightmare ends in the lot, though cause once your inside there's usually a lot of room. There's 3 offices here. Medical, Dental and Mental Health through Valley Cities. I've dealt with all 3 and they're all good. The staff is friendly and supportive and willing to help. The medical office was very punctual when I visited. Informative staff, too so if a doc is gonna be running late they let you know instead of just leaving you waiting. The dental office was very professional and patient with me. My visit was short but not rushed thanks to an instrument they use to get a 3D image of your teeth and jaw. It pops up on the screen instantly instead of X-Rays and waiting for them to come back. Valley Cities has been amazing to me. They treat me right and don't make me feel like a stranger. Mental Health is always hard and often requires much more treatment than physical ailments. There's a stigma attached to those patients and often professionals will cut corners or exploit you in some way. That has never happened to me here and my therapists/psychiatrists have all worked with me and actually discussed mental health issues with me. I now understand more about my own mental health and the mind in general than I ever have because of their willingness to explain things to me. I've been going there about 4 years now for regular appointments and haven't had a bad experience yet. From the day I met my first care coordinator to this afternoon when I had a therapy session I've not been disappointed by the services and staff there.

Mike George

Always good

Mia Lombardi

Have great doctors in both the medical and dental division. There is a pharmacy in the building, along with client services. The check in lines can be overwhelming sometimes and the front desk people seem frazzled alot but otherwise. Great place.

Christine Nash

Good Doctors

Pro Finish Kent WA

EXCELLENT PLACE TO HAVE DENTAL CARE DONE. I WILL ALWAYS TAKE MY BUSINESS THERE AND SPREAD THE WORD. ALWAYS EASY TO GET AN APPOINTMENT AND THEY DON'T MAKE YOU WAIT LONG IN THE LOBBY. EARLY MORNING APPOINMENTS AND SATURDAYS TOO. THE STAFF IS PROFFESIONAL AND FRIENDLY. EASY TO FIND LOCATION. I WILL ALWAYS REFFER TO FRIENDS AND FAMILY!! THANK YOU HEALTH POINT DES MOINES.

Nancy Mauia

I recently moved to Spanaway, and always used Midway as my pharmacy bc it was closest. So yes i am a regular here. I have asked several times for transfer, and nothing was done so i decided to make the trip and pick up from them since the back and forth phone calls and wait were holding off being able to have my insulin for what was going on two weeks. I picked up, and made clear to ask IF THIS WAS ALL BC I WAS SURE THERE WERE MORE. they said yes. I GET A CALL NEXT DAY, they forgot my insulin to ring with the others. now i have to make ANOTHER TRIP. THESE ARE HOUR TRIPS and I made clear to them this. which is why i emphasized kindly if this was all. i dont like to make scenes, i am always polite despite how stupid they like to make you feel. secondly, with the transfer ordeal, these PAST TWO WEEKS IVE BEEN ASKING FOR TEST STRIPS. first excuse we need to pick an outside pharmacy, which i did and that was DONE. new pharmacy wants a hard copy of my rx for test strips.. IVE CONTACTED MULTIPLE TIMES TO MIDWAY PHARMACY TO PLEASE FAX HARD COPY so i dont need to go back and forth between them trying to remind them to FAX the hard copy they said no transfer was done. I explain to them MULTIPLE TIMES i understand transfer is done BUT THEY NEED AN ACTUAL HARD COPY IF THEY COULD PLEASE FAX IT. they said they understood. now along with the phone call i receive regarding how my insulin was not rung up together WITH THE OTHERS I JUST PICKED UP YESTERDAY because they forgot... THEY FORGOT TO FAX THE HARD COPY rx to new pharmacy and will do so soon today. so now i am behind on my insulin going on two weeks, but now i am also behind on test strips whom my dr clearly asked to make sure i record/ document my blood sugar 3 times daily. -I am livid. -customer service is not great. -I always get the wrong change back after paying. (only couple cents BUT just goes to show) -always fail to follow up with patients. -always forgets SOMETHING as far as making sure ALL medication are there so patients dont have to keep coming back to pick up only 1 -2 rx. So much improvement is needed.

Rabeccah Crandell

Worked in the Pharmacy as a float technician. Great place to work. Friendly and helpful atmosphere.

Jeffrey Eide

Great care!

Lisa Behrens

Great place

paloma hernandez

(Translated by Google) very well (Original) Muy bien

Maria M. Romero

I've been going to this clinic for several year's now but they aren't as attentive like they Should be because I've been going for stomach pain for About a year and I was Recently Diagnosed with Cancer which could have been detected earlier but it wasn't because the attention isn't always as Good as it should be Unfortunately and Now I'm Stuck With Cancer So this clinic and the Doctor's need to pay more attention to all their patient's cause Of What Happened to me , It's Just Not Fair to have to Live with CANCER Due To irresponsible People

Delma Hockett

Good timing for getting in. Afterward receptionist helped with several different follow up appointments very efficiently

Zabiullah Salehmohammad

Right now I'm in one of healthpiont clinic room waiting for a hour no body show up. I don't know what to do should I leave the room.

Robert Walker

Thats where I find Health care.

Brian T.

Amazing place. Doctor dentist in psychiatry all in the same place

Carolina Salazar

Bue n a atención por part de todos los miembros del lugar