Reviews of Birch Family Pharmacy (Pharmacy)

493 N Main St, Tooele, UT 84074

Average Rating:


Here you will be able to see the information of real people who used the services and products of Birch Family Pharmacy (Pharmacy) near to the state of Utah.

Nowadays the business gets a score of 4.5 stars out of 5 and that score has been calculated on 31 reviews.

As you can read, the average score it has is almost the best, and it is based on a very large number of opinions, so we may say that the score is quite reliable. If there are many people who bothered to give their opinion when they are happy, it works.

As you know, we do not usually stop to give opinions when they are correct and we usually do it only if we've had a problem or issue...

This Pharmacy corresponds to the category of Pharmacy.

Where is Birch Family Pharmacy?

REVIEWS OF Birch Family Pharmacy IN Utah

dennis keener

Nice people good product

Winnie Stewart

Dont use any other pharmacy best one around

Roland Howard

Fast service compared to other pharmacy's in town. Friendly staff.

Valerie Stahl

They have many services and are always happy to order and carry new merchandise just for you. Love the owner and all his staff. He has even come down on days their closed. Great place.

Robert Pemberton

My favorite Pharmacy. Go inside and find a well organized store with all your medical supply needs without the Clinical feel of Wal-Greens. They even have some of the more common DoTerra essential oils priced at (or close to) the member price.

Jessica Knoblauch

Fantastic Service! Very fast and friendly. Always available to answer any questions, no matter how busy they are. My boys love going there-the staff treat them like grownups.

Alicia Nelson

I'm so grateful for their wonderful customer service and kindness! They filled my prescription quickly and even found a coupon I could use to help pay for an expensive prescription. ❤️

Jenna Wise

Natalie Sant

Very nice pharmacy and very clean. Helpful and knowledgeable staff

Todd C.

I waited in the drive thru for 20 minutes and then I said no more and had no interest in going in. Besides tbat, I spent a lot of wasted time trying to get through ny phone to have them cancel my prescription but the line was continuously busy. I will never use this pharmacu.

P. Chase

Connie Miles

Friendly service and will order specific brands of medications.


I love this pharmacy cause they help u so fadt. You never have to wait. And the people there are so nice. They get u your script so fast.

Robert mills

Very efficient and friendly and fast.

Travis McFarland

Deborah Farr

I've never been treated so rudely in a retail environment. Pharmacy tech Lynn, should not be working in customer service. I went here to get prescriptions filled after surgery. Birch tells me there is a problem with my insurance, the prescriber is not an approved provider & if I want the meds I'll have to pay for them, which I did. Then I called my ins, & the prescriber is covered. I call Birch, & they tell me to come down for a refund. When I show up for the refund, Lynn tells me that the doctor isn't covered. I assure her that he is. She tells me tough luck, that I'll have to call my ins to have them fix it in the system, & she throws my receipts at me. I told her someone at Birch told me to come get my refund, & I already traveled 32 miles to get this fixed, can't we just call the ins right now. She was pissed; she didn't want to help. She prints off a page showing the error to prove it to me. She calls the ins & while she's on the phone with them, says sarcastically (extra loud so that I can hear) "Can you tell her that, because I already told her & she doesn't believe me?" After that, she was transferred a few times. Lynn didn't tell me I could sit down to wait, would not update me on if she was making any progress & kept complaining about being on hold & transferred. I had been waiting 90 minutes at this point. The pharmacist, Chase, comes over and tries to help. Finally, Lynn hands the phone to me. Only then do we make progress. They are able to find the doctor under a different working address. I hand the phone back to Lynn. I hear the ins person walking her through cuz she doesn't know how to fix it. I finally hear Lynn tell the ins co that it finally went through. It turns out, it was Birch's fault all along because they entered the wrong provider ID when they filled the prescription. Lynn tells me to go down to the cashier without a "thank you for your patience," no apology, nothing; she wouldn't even look at me. Lynn should not be working in customer service. I spent a total of 100 minutes in Birch waiting for this to be straightened out, plus the 30 minutes I waited the previous day. I will NEVER use this pharmacy again.

Heidi Mcmanigal

Awesome customer service, the pharmacist was very kind and so helpful. They helped me locate a cost savings card online for a very expensive prescription to alleviate the out of pocket cost of the prescription. Thank You Birch Pharmacy!

allen greg

Short lines and friendly service.

Another Man's Treasures

Locally owned! Great staff, great people. Very knowledgeable and helpful!

Daniel Redeemer

Beth Gray

Friendly neighborhood pharmacy. They are able to do compound prescriptions. When I have needed hard to get Rx they were very fast at ordering.

Stephanie Cambell

Frank Venet

Julie H Riley

Jarrod Lazenby

Awesome place in and out in 1/2 hour boom

Heather Miller

Great Hometown service

Carolin Quist

Very friendly staff. They help search for items you need. They also found coupons for my prescription just because they chose to be AWESOME!!!

Margaret Rose Roberts

Kevin Foote

Jonathan Sweatfield

Other pharmacies in town told me my medication was unavailable, Birch's stocks a medication for me alone, as a new patient! I will not use another pharmacy in town again.

Stephen Hill

Friendliest Service from any Pharmacy ever they treat you like Family

Business Hours of Birch Family Pharmacy in Utah



Birch Family Pharmacy en Utah
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