Reviews of Hartzell's Pharmacy Inc (Pharmacy)

Lisa Marie Vega

The only pharmacy I'd ever use!

Donny Dauphin

Great pharmacy! Staff is always helpful and able to answer all my questions.

James Sillsworth

Several months ago I was 60 pills short (controlled substance). Hartzell's inventory corrected that. 3 months ago I was 13 pills short of the same medication. The following month I was 2 short. Today I received 2 different mg pills in the same vial, same medication, just 100 mg off.

kyle smith

My neighbor has dank feet and the standard moistureizers were not working. We went off the recomendation of the staff and the medline skin repair cream works great. Staff was helpful and courteous.

Mark M

Very good

Katie Rodriguez

I love this pharmacy. They are so personable and friendly. Once I had a prescription that was over $600 and their compound pharmacy was able to make me one for a much more reasonable price. Adam was very helpful and patient with me and I couldn't thank him enough!

DiViNa NYC

First time using their service. Very friendly over the phone, went in to get a nebulizer machine for my grandma and they were nice and informative. The store inside is very nice too. Only reason i didnt give 5 stars is because im waiting to see how well they proceed if there is a problem with insurance. They adivsed me it will take 5 days to process with insurance and will need to submit papers to the doctors office.

B R

This place has everything you need for medical necessities .. A bit hard to find store but worth the trip .. Has in store and at home assistance and services .. a full service pharmacy

cristyna coney

Love having a compounding pharmacy so close to home. The staff have gone above ace beyond for us many times!

Dee Gio

Nice place, but candles, aromatherapy oils, healthy snacks, vitamins, knick knacks, lotions, little gifts/trinkets etc..are SO EXPENSIVE! :(

Eric Gubish

Shop around, you can find same meds other pharmacies in the area for half the price...we just paid $260 for a script for our pet, only to find out we could have got the SAME EXACT script, same quantity and dosage for $115.00 about 15 mins from our house....sound like the small drive is well worth it... The people are nice and place is clean, but I am sorry can not spend an extra $145 a month because I like the place

Steve Desousa

Excellent service , always helpful, knowledgeable on all insurance questions

Steven Thompson

The sales people misquoted me a price on a wheelchair, but the store manager later made things right for me. The sale staff is very friendly and the selection of the equipment is very nice. The store was pretty busy the times I was there on Saturday mornings. Spent a good amount of waiting on those mornings. Might be good to pick a slower time.

Gail Trethaway

There dirty sleep apnea machine put my husband in the hospital . Then they charged us another month use when we sent it back and they claimed it took 20 days to get. When I called today, the reason was, they didn't have our current insurance information. Funny thing. They could have asked, if that was true. Or why didn't they get it from the the Doctors office who ordered the machine. Who's not doing there job there. Well whoever it is thinks it's easier to push the responsibility on to the customer. I say, use Youngs medical. They don't steal from there customers.

Jeffrey S Moyer

After many repeated delays in getting Cpap supplies, and having to wait for months to get them, and the worst customer service I have ever had to endure from a Dme company, and been told they never received the script for supplies from my doctor, even after my doctor personally showed me multiple faxes they sent them months ago all the while this company NEVER called me to tell me they didn't receive the faxes and here I am waiting for months for supplies to be delivered, I wish I could give negative star reviews! After months of waiting I received an incomplete order, heated tubing, 2 nasal pillows, and 2 filters. Seriously? Never got my water tank, headgear with additional pillows, and other filters. Rarely do they answer my calls if ever! I do NOT recommend this company. Go elsewhere.

Doom on You

Very helpful and professional

Stacey Reamer

Best in the Lehigh Valley, the pharmacy staff is great, an added bonus is their inventory of Melissa and Doug toys and awesome candles.

Debbie Wier

I get my scripts here, always friendly, helpful staff

James M

$2,000 for Medication.

R Jones

Extremely friendly staff.they are a pleasure to deal with compared to YOUNG’S in Bethlehem..Hartzell’s Truly knows what customer service is..compare the reviews they speak for themselves thank you

Brian Ferencin

Very friendly staff and make you feel comfortable. I had a sleep study done and I was referred to hartzells pharmacy for my cpap equipment. I was nervous not knowing what to expect since I never needed 1of these machines. The staff there comforted me and explained everything to me and showed me how to use my new equipment and make sure the mask fitted to my comfort level. They took care of all the paperwork with my insurance company. Very stress free environment I will be getting all my medical supplies from Hartzells...

Joseph Zajac

Been there for years. Nice and competent people who are on the ball and genuinely car

Magical Glow

Horrible Pharmacy. Supplies ordered 3 weeks ago, still waiting. Call customer service told me we would receive before Memorial Day weekend to no avail. Left message for a manager on Wednesday. Manager returned my call on Tuesday the next week. Too many different stories. Stay far away from the Pharmacy. Unhappy customer.

Maisha M.

Very helpful, warm place.

Dan Marth

This company does not honor their word! I went to them for a CPAP mask and was told it was fully covered by my benefits and I didn't owe anything, now I am receiving collection notices for an unpaid balance. I will never do business with this company again!

Toddrick Bynoe

Hartzellz is the best pharmacy around. I love ot there. I stop by every other day. The associates at Hartzellz really know how to treat people

Amber Gordon

Great service and great staff. Always willing to help.