Reviews of Smith's Food and Drug (Pharmacy)

Joshua Scott Hotchkin

They don't take Visa? Wasted a trip and time shopping only to find out some misguided war with their payment processors made it impossible to complete our purchase. What a misguided gambit.

Gork Skoal

Betweeen high prices, dirty floorws, terrible lighting and general cheesy grungy vibe it's a bad place.

Read Fam

It is old but still our family grocery store.

warren goldenberg

Went to bakery for a birthday cake for my daughter. The last who took my order was very nice and helpful. I was very specific about what I wanted. When I went to pick it up it was not right. The lady brought it to me then threw on her coat and rushed out. It was sloppy and poorly decorated. It tasted fine but my daughter was disappointed You guys should be ashamed

Tetros Ortiz

Great place always find what I'm looking for. AND THE GAS POINTS 2X ON WEEKENDS.

rahrah rahahah

Started going here my freshman year of college. It's the only place I shop for groceries. I have saved thousands of dollars with my Smith's card on things I buy all the time. The location is convenient and the hours are great especially for Santa fe! Always very clean and never crowded.

Jayne Amsden

Well organized and easy to find items even for an out of towner. Prices seemed good and the check out was easy with self-check.

KAte Robinson-chavez

Known as "Dirty Smiths.

Chris Montoya

Very clean good service

Richard Ulibarri

Nice store people are very friendly

Al Gonzales

High quality seafood!

Jasen Leviner

Waited for 25 min in line at customer service I won't go back for any service there

Linda Vallejos Mansell

Always great prices on meat and f I sh

Sherry Ann Franco

Nice place to shop & clean, friendly.

Katie V

I think this is a Santa Fe thing but annoying that you have to bring your own bags or pay for some. Overall the store was clean and easy to find stuff.

Robert Gonzales

Has been and still my favorite store, everything is easy to find and employees are helpful and courteous.

Rick Foreman

Great quick and easy and great sales every week great workers with a friendly attitude

Tia Roybal

This is the best Smith's, has a small cozy feeling, well stocked and of coirse has great prices. For their customer appreciation day, they were well organized, prepared, and made it really fun and worth the trip in the rain! 10/10 best Smith's

Paul M Compton

Very nice selection. Clean and friendly.

GT Ace

Good selection of groceries but this store was a bit of a mess. Dirty floors and poorly kept products on the shelves!

Mari Madrid

Great selections at AMAZING Prices!

M N

Cashiers Joe and Rosa are really good. Great customer service.

Aaron Girdner

Great place for weekly shopping. The staff is super friendly and the fuel discounts can't be beat.

Rebecca Hasher

Descent prices, customer service was fantastic...but I see that they ran out of Turkey's and single non bagged oranges on the Tuesday before Thanksgiving.

James Kelly

Great selection, great prices and the staff is the best.

Theresa Aragon

Good prices, fairly easy to navigate. Employees are somewhat friendly and helpful. Lines are not too long. Plenty of parking. If you join their shopper program you get fuel points and coupons online and by mail.

Julie Adrianna Olsen

NOOO! This is place is terrible with customer service and quality control. My friend got some fish there once and there was a worm in it. When she took it into show the manager, the manager confessed to her that this had already happened three times that week with that batch of fish. Yet, he didn't pull the fish from the shelves?!!!!!!! I recently bought a rotisserie chicken from there, within a 1-3 hours of eating it I got suuuper tired, then I started getting violent shivers and my temperature shot up to 102.5. The night progressed with me vomiting and having violent diarrhea all night. I wasn't able to go to sleep for more than 10 minutes if at all. I went to the local doctor / emergency clinic and they told me is that all my symptoms pointed to food poisoning. Considering that was the only meal I had yesterday, I knew they were right My boyfriend went to explain to the manager that now we would have to spend a whole bunch of money on Pedialyte and different groceries to help me through this incredibly painful ordeal. He asked the manager if he would mind reimbursing us for the chicken or if you would mind giving us a gift card to cover all the new groceries we were going to have to buy (cause pedialyte is not cheap). This manager, a guy named Carlos was not only disrespectful to my boyfriend.... but, he said he couldn't do anything and wouldn't do anything because that would be "admitting guilt "!!!?. He said we were going to need to bring in the doctors note stating that I "in fact" have food poisoning. And that I myself had to come in, and then fill out a bunch of paperwork. I'm sorry, I'm currently peeing out of both ends of my body and cramped so hard I can barely breathe sometimes!! I will never shop at the Smith's grocery again. & I recommend that no one go to the one on a Cerrillos road, if you want to keep your health. I don't trust any of their meat anymore. And their candor/ professionalism made me never want to shop there again. Once I feel better I will be returning with my doctors note and to fill out the paperwork. It is ridiculous that a grocery store thinks they can get away with serving people undercooked and contaminated food. Oh, also, he never had a conversation with the rotisserie cooks, or pulled any of the other chickens from the shelf so...... there is the change. There is no monitoring of meats there. No care.

Gregory Boyle

Could be cleaner and more updated.

Betty Seymour

Just a few odds & ends.. Always shop here

Patti Stroh

Nice grocery store, bakery department, liquor department good selection of grocery items

Trish C

I always find what I need and things I didn't know I needed.

Alfonso Chavez

My kind of grocerie store.

Kenneth Salazar

Great shopping good. Quality

Megan Madrid

Called in a script for a patient and the pharmacist was so rude correcting me on every little thing.

Joseph Baca

Nice meat and cheese selection

Linda DeMarino

It's pretty much what you would expect. We picked up breakfast items as we are staying at an Airbnb nearby. We forgot that Santa Fe doesn't pass out plastic bags. If you want one you have to purchase it. Good policy.

Eduvigen1

Great prices, excellent sales.

Ann Harris

Great meàts & produce, friendly staff. Pharmacy located in side store.

Chelsea McCormick

Typical grocery store, I go here because of the fuel points rewards.

Benito Montoya

Great place

Joseph A Patrick

Nice store and nice people

Lena B

Everything is always fresh.

Cynobar

They take my Fred Meyer card! Which is awesome. I know that they are the same company hah

Kevin Bergman

Friendly people, good prices. Watch out for clearance items, some are well beyond their 'sell by' date.

david jaramillo

I always go there and find what I need. I am hardly let down there.

David Dipboye

Very clean and good fresh produce.

Robert Craver

Nice fresh meats and bread! Super friendly and helpful staff. The only thing I couldn't find here specifically when I was looking was fresh, split Turkey breast with skin for grilling.

jai tom

Rude associates!!!!!! Mainly ladies in costumer care and self check out on 3/19/18 evening.

Martha Kunkel

Great prices, friendly staff. You won't find everything in the world here, but it's my favorite grocery store in Santa Fe. Prices are much lower than Albertson's. Their fuel reward program is good, too.

Stephanie Ann Hill

I do all of my grocery shopping at Smiths. We have a Smiths reward card which gets us cheap gas. I also use the pharmacy there for all of my prescriptions and they are always so nice to me and know me by name.

Brandi Garza

Disappointed with the case sale. Did not have what was advertised.

Bortolo Maseas

Very. nice. Clean. Store

Sandra Johnson

I find all the organic food that i want and getting points for buying grocerys helps with gas prices.

Ollie Cox Jr

All is very well ,actually the best except the pharmacy where Phil thinks he is king. The man knows nothing about patient or customer service. He knows how to allow me to take all my pharmacy dollars elsewhere. The other smiths pharmacy is just as bad .

Tatiana Bond

Offers similar food found at whole foods with a better price tag, not everything is organic but they do offer the option. They also have great beer, wine, and liquor, selection.

Cinthia Lopez

Has everything I need.

Dennis Harper

I love Smith's. It's close to my house, and convenient. I compared prices, and with the items I purchase, it is cheaper than Wal-Mart and some things are cheaper there ran even food king.

Alberto Perez

A lot of great food.

Joey Baros

Clean store, courteous staff and good prices

Ronald Ortiz

It's nice to go into a store and employees greet you versus walking by with contemptuous attitudes. This Smith's is farther from my house yet I will always choose it for the friendly atmosphere.

Cathy Ruggles -Jann

One of 2 in town. Great variety and friendly staff

Walker Texas

Awesome store, always great prices.

Donald Gallegos

Great prices, great service.

t k

Not as good a selection as the Smiths at St Michaels & Pacheco

Amy Duran

Great customer service. Friendly staff. Yet leaving in my car get some stupid pandhander thinking i was going to run her over. She stood in front of my car arguing. Drove around her thwn she threw water at my car. Like smiths just sucks when panhandlers don't show respect.

John Legits

Best store in Santa Fe good prices really nice produce

Joseph Narvaiz

Very helpful friendly service Veronica

Lee Wright

Limited selection of fresh produce and breads. Self check out is convoluted and cumbersome. Smith's on St Michaels is the much better store.

Isabel Romero

Excellent store

Steve McLenithan

Standard Kroger grocery store with all the local New Mexican items.

Ricardo Archuleta

Its a good store good Peal's food fresa I like it

saira lopez

Awesome costumer service! Fresh produce always! And better yet, great prices!

Susan Vigil

always excellent service

Herman Koenig

Love Smith's. If I can't find it at Dollar Tree, I go here. Smith's is owned by Kroger.

Michael Allen McGuire

Great selection of food and commodities, at very competitive prices. I love shopping at Smith's!

Neil Jones

Always a good shopping experience.

Klaus Priebe

Nice store, always out of water flavor.

Lorenzo A. Trujillo

Clean n orderly store, I can use coupons, and eventually coupons start arriving for items we actually use. Still confused on how these extreme couponers do it. I can c buying soup, BUT to buy 100 items of junk, oh well.

Valerie Martin

Polite, friendly service

Mills O'Connor

A very old store, depressing, too expensive. Take your self respect and go shop somewhere else.

Henry Mitchell

Good service fair prices lots of freshness

Felecia Ford

I do most of my shopping for organic food at Smith's. The Smiths on Cerrillos isn't quite as nice as the one on St Michaels/Pacheco but I noticed it is getting renovated and looking much better. To be honest I have never had a negative happening at Smith's. The workers are nice the cashiers are always friendly and the people that shop there don't try to run you over in the parking lot like some of the other grocery stores in town. I can always find a parking space and do not leave stressed out because I spent way too much money. Thanks SMITHS!

Jill Romero

The best grocery store in Santa Fe New Mexico awesome customer service great prices parking is great as well

Anand Seth

Good quality produce at good prices

#1 Powerup Ent. KDTM

We have always shopped here the manager was not to good of a guy very over powerish the lady's here are more welcoming the guys walk around like they own the store instead of cleaning and ask how is your day or welcome to smiths its like they for get the shoppers give them a job to do

Joseph Annon

It is our usual grocery store. We get most of our groceries there.

Troy Olsen

Employees much nicer than the one on central and tram in abq. Very clean.

Lynsey Bernard

This location doesn't have a bulk foods section.

John R.E.

Grocery stores are changing. The good news is Smith's on Cerrillos still has some of the best buys in Santa Fe. Smiths Pacheco has upgraded with higher prices and Boars Head deli. Head over to the more modest Cerrillos Smith's with its decent produce, manager specials and friendly service. Theres a 50 cent Hispanic Bakery, plenty of yogurt and 99 cent produce specials. Or, try Sprouts. This natural grocer is more competitive now that Smith's and Albertsons have raised their prices.

Jody Miller

Everything was well stocked and the store was clean. The checker was friendly and fast. The customer service girl was really nice. Thought she was great.

Dorin Sisneros

Friendly and have all I need!

Jeff Houston

Good selection low to moderate priced

WAT MON

long long lines, rude cashier, then wanted a candy, and cashier told me get to end of line rudly

Woobly O'Ball

Staff was nice and very helpful, okay deals and selection, like a 4.25

Sammy Garcia

Nice store, clean and convenient

Andrea Kavanaugh

Smith's is a great place to get the biggest bargain for your money's worth. The produce is fresh, the store is clean and the meet is good quality. I shop at this location because it has years of history for me and my siblings since it was Jewl Osco. Smith's is the place where we have a memories as a kids going to the grocery store and probably racking up your parents bill double because of all the extra fun foods we threw in the basket before checkout. Today I will sadly say goodbye to a specific Smith's location for good due to the continuous horrible bad service in the meat department. On several occasions when I have had to ask for something not on the shelf the butcher manager will come out and while he looks at me like I am an inconvenience he always gives an attitude. Like most people...I look at the ads every week specifically for the meats. When I see a good deal I purchase large quantities to freeze so I have food on stock for my family. Today I had a raincheck for Ribeyes which to my surprise was expired. I presented it to the seafood attendant who took it to the back and gave it to the butcher manager Pat. He nodded his head and came out of the back and said "when did you get this" (with a smerk on his face and squinted eyes) I told him I believe it was dated 6/5. He told me in a sarcastic tone "well it's expired." I then proceeded to tell him that no where on the raincheck does it state they are only valid for 30 days nor does it give a 30 day limit. Now granted I don't get get rainchecks often I never new this was a rule. I asked him where it stated there was an expiration date and he smirked and said it's always been 30 days and he didn't write the raincheck and would not honor it. I told him to call the manager. He did so and then went back to work. When the manager came to see me he came out and told her he didn't know who was giving me these rainchecks but I came in before and bought 14 packages the previous week. Well yes I did... With my mother who also had a raincheck. We spent over $200 worth of meat that day not to mention all of the other groceries that day. Today I had my raincheck and was going to redeem it. He continued to tell his manager that when they were on sale that he never ran out so why would I have a raincheck. I know for a fact they ran out because I went to Smith when they were on sale and he specifically said they didn't have anymore in the back. The manager told him she would honor it and then he got a really irritated look and said he didn't have any in the back. When he saw that I was upset he began to smile a really big smile and smirked at me. I told him I would be reporting this incident. This is really disheartening.I will no longer be going back to this location and I will definitely share my experience with everyone I know. This happened at approximately 10:42 am Saturday July 6th. After this incident I left without my steaks and went over to Albertsons. I purchased 6 large steaks for $5.97lb and 6 lobster tails along with groceries. Today Smith's lost that sale and several future sales from myself and any other family member or friend who I tell my story to.

Lupe Padilla

Waited until the last minute to get my son a birthday cake. Everybody at every store told me 24 hrs. Linda B in the cake dept. saved me big time. Ten minutes and she had exactly what I wanted for my son. Thank you Linda B!!!

Alanzo Baca

You can find a lot of stuff that you need

Marlene Encinias

I've been to a few Smith's stores in Albuquerque, but this one really impressed me. The deli and bakery were nice/clean/well stocked along with a very delicious looking produce and the rest of the store was nice as well. I would have given it the 5 stars but my experience at the checkout wasn't so nice. I asked for a Smith's card since I haven't lived in Albuquerque for a few years and no longer carry it since there's not a Smith's in Las Vegas NM, and cashier asked if I was from here or from Mexico!! I felt this was a prejudice question to ask someone! Anyway, did it matter if I was from Mexico? I mean...I couldn't get a card if I'm "from" Mexico and wouldbe shopping at Smith's? I did not appreciate this as a NM born and raised American!

William Thompson

Very reasonable prices but the store layout makes it a little hard to navigate

John D

Baker Linda, and Brian gave me a timely and very spot on Super Mario cake. I wanted an icing drawing but I got a nice mold onto it instead, which was good enough. Thanks! I'll definitely come back for designs on cakes again!

Jon Burros

Wanted 1 item from the store. Showed up 10 minutes till close and was denied. Because they start counting drawers 10 minutes before close?

Richard Salmi

Great place to shop. I love the managers specials.

Jessa B

GERI was extremely rude and unprofessional. She was very unpleasant and got an attitude with me- making rude and unnecessary comments. She continued to make rude comments during the entire transaction making us very uncomfortable. We are here visiting from Denver and this was the worst experience I've had in Santa Fe . GERI is not fit to work in customer service as she has a very unpleasant demeanor. I will not be returning. Also, I'm a journalist who will be publicly sharing my experience with others.

Beautiful Lavish

I by far think they have the best meat and choices plus there alot cheaper then spourts and they have a quick self cheakout but Make sure you sign up for their card before you cheakout. To get the deals

tesa cdebaca

I have a bad headache and this is what my boyfriend brought me from Smith's

Chris Rawlings

Does not accept Visa

Charles Flores

The best value for my money, Kroeger stores. This Smith's is bar far my favorite. Mngr's specials, good quality all around, clean.

Sam Staletovich

Friendly staff. Well managed.

jaima chevalier

Big selection, nice staff. Hoping they redo their natural/organic food section soon for a better experience.

Kathy Hernandez-Harris

Good service today!

Eric Jonas

Excellent selection and service. Convenient and friendly service.

Anna Griego

It was nice. Got what I needed and left.

Jessica Gerber

Highway 14 is Cerrillos Road and needs to be called that! It is important to know which side of the street and addresses on. The names of businesses must come up instead of just the address!

Michael Dowlan

OK it's what it is Service can be better with a smile overall restrooms really need TLC deli people are slow and hard hearing miss up oders twice.

Beth NM Hispana

Lousy like always and the black one needs to adjust or change that nasty, haughty and dismissive attitude of his.

Jake

This was my usual grocery store but I cannot shop here any longer. Most items are very close to expiring if not already expiring. Check your dates if you do decide to shop here.

JENNIFER DURAN

There pretty Good just don't go to early..

Marlene Alarcon

Super clean and awesome customer service

Allen Olson

Two weeks in a row, the men's room in Smith's on Cerrillos Rd. was filthy - and that despite a sign on the door stating the store was proud of its restrooms. On my second trip to the store, June14, I tracked down a manager, which was not an easy task, and complained. The manager seemed annoyed that I was complaining and blamed the situation on homeless people. He was barely apologetic. I noted that the manager himself was scruffy and easily mistakened for someone without a home. That is not a good sign. Consider me a lost customer.

Mark Kendrick

While it's the smaller one in town it still has plenty of items and checkout was quick

Dawn Gurule

I like this store. They have great prices and sales.

Brooks Gallegos

I love Smith's always has great prices and always has my day to day items

Patrick Ercolino

Smith's prices are very reasonable and cheaper than any food store.

Fred Rathjen

Good prices, easy in and out

Carrie Fiske

Very disappointed.....had to run to Smith's late at night as my child was sick. Knowing and had been there 10 min to 12 before I knew they would be open. So I walk in st 11:48 to grab 2 things the very very rude so called manager tells me I only have 5 min to get what I need or the registers will be closed. I asked dont you close at midnight and she replied very rudely again "no we all close when we want and I close 5 till midnight so you have 4 min now". In my opinion that's not how to run business.

Additive Free

It's a nice store staffed by real people. The bakery always smells nice and the security guard is always friendly. It's sometimes very busy here, but the are plenty of checkout lanes and four self checkout lanes. The aisles are also wide enough for two shopping carts to pass each other.

Valerie W.

This store always has great prices and great bargains, especially if you get the free Smith's card. I rack up points fairly quickly, then get great discounts on gas. I also love the Private Selection Ethiopian coffee. And, they keep the stock of produce and other items fresh.

Anthony Cadavas

In and out. Fair pricing.

Pam Landy

Great store. Lots of variety and fresh, great looking (and now tasying) food. Check-out was quite frienly also.

John Sipos

I've always liked Ralph's in California so naturally I thought I'd like Smiths, which for groceries is fine, but the Deli Department here has gone straight down hill! They forget to make large orders I've already paid for, run out of sandwich meats and breads, and are late with my trays and chicken every single time despite my building their poor service into my pickup times. No more Smiths!

Patricia de Pastors

I love shopping here. Variety, quality, attentive staff, option to self-check and awesome discounts with the client card.

Dana Standifer

Good prices but definitely doesn't feel safe here. Police cars are outside sometimes and I get strangers boldly coming up to my car asks by for money very often..

Deyanarah Lopez

It was a great shopping experience! Except the hours say they close at 12am but they were already closed when I went last night at 11:45pm.

NIKKI BOONE

It's the best grocery store in town. Employees are very, very helpful and kind. That's one of the main reasons I go there.

Neil Patel

Always been greate and convince.

Cisnefeo 19

Always good deals.

Elena Sena

Great place to grocery shop

Andrea Dobyns

Convenient grocery store, centrally located..good prices and variety.

Tim Kavanaugh

Always find what i need at this store.

Andrew Brunner

Always good. Always stocked. Always reasonable prices and always warm customer service. Like day and night compared to Walmart.

William Thomasso

Good place to shop.

Kimberly Rhodes

This store is awesome! Friendly staff, great selections in every department, and the savings can’t be beat!

liva89 madd

Food was awesome but service was awful.

theresa velasquez

Good people sackers good job his name was Joe. Pharmacy tech very knowledgeable the meat cutter I believe his name was Lawrence very polite

Jacob Bartolini

I used to like coming here. Not sure what has happened that their inventory has thinned out and for some reason the employees have become unfriendly for the most part. I'm still trying to figure out why the cashier say good morning and hello to everyone single person in their line but then dead stared me in my eyes and said nothing. Completely intentional and unprofessional. After this experience I'll be shopping elsewhere. Plenty of better options with much friendlier personnel.

Valerie Webster

It's a great little grocery store. Prices are competitive and many times cheaper than other stores. Produce is always fresh, and between 9am and 12 noon you can find fabulous discounts on some produce items. Their store brands are also very good.

Nikki Six's Melodic Mix Picks

The young lady working the self-checkout the evening of August 7th was very unpleasant and suggested that I was stealing. Made for a terrible shopping experience. Will avoid checking out at her Lane or the self-checkout if she's working there. Other than that the store was clean and all of the items on my list were in stock:)

Vicki Utley

good selection, location, and prices

Terry Martinez

Very reasonable prices. All employees are very nice.

Jordon Pestalozzi

I really like this Smiths. There are usually plenty of cashiers to assist and the self-checkout is nice and fast too.

Evon Garcia

Cashiers always friendly and helpful. Good meat and produce. Always a decent selection of whatever you need.

Celeste Ruppelt

We've known Smith's in another location and by another name, and we have always found what we needed there. This store is no exception and it was a busy place, conveniently located near old town Santa Fe. The parking lot was full too. We found the making of our picnic lunch to take with us for later that day, and left satisfied. Friendly people helped us, and we did not wait long in line.

Charles Miller

The people who work there are humble to God and honest. I left $20 in a machine and the female employee who worked at the fast checkout machines held my cash until I returned. Thank you all

Ben Gasco

It's my preferred grocer, in and out with ease

Stephanie Salazar

A manager approached my boy friend and I and asked to look in our bag because a customer informed him they saw us putting merchandise in our bag. We willingly opened the bag for him to see a dion' s box with a sub sandwich we purchased for lunce. We literally were in the store for 3 min, purchasing a drink when we were stereotyped and disrespected as paying customers.

Damian Taggart

Good selection, good produce, great gas prices, way better than Whole Foods in terms of maximuizing the value of your paycheck.

Rogu3 Warri0r

Good smiths! Accepts Samsung Pay! Recomend this place! They also have the Marble Double White which is certainly an advantage!