Reviews of New Mexico Board of Pharmacy (Pharmacy)

Stefanie Leigh

I've been trying to renew my pharmacist license on line for over a week. I've left voicemails for someone to call me regarding a question on the safety and opiate CE and to help me log in to my previously registered account.. The online renewal process is absolutely absurd! The secretary on the phone cannot guide you through if a password needs to be re-set. Just to reset a password requires information such as "person ID code" that NO ONE knows what it is. No one calls back, no one can answer questions. No one answers the phone. Worst website and office I've ever dealt with. The NMBOP needs a major overhaul. We are professionals and this is supposed to be a professional regulatory office. Up the game, New Mexico !

Sherree Duran

Sucks!!

Robin Chavez

I have found Ben and the Pharmacy team very helpful when I have called and gone down and asked questions. They helped me when we went through our initial inspections to get credentialed!

Robert Dickinson

You know I have discovered that these reviews are nearly always terrible. I wondered why, so I did some reading about the psychology that motivates a person to take the time to sit down and bang out a review. It turns out that more often than not these reviews are the result of a "HORN EFFECT" judgement that is pervasive. The HORN EFFECT is a mental model in which the reviewer allows one trait, in this case negative, to overshadow all other considerations in an expressed opinion. With that in mind I wanted to take the time to publish my experience with the New Mexico Board of Pharmacy. I am a Nurse Anesthetist, CRNA, relocating to New Mexico after practicing for 30 years in North Carolina. There are simply too many schools churning out too many new CRNAs in North Carolina. I did have some confusion about the application process to apply for a license to prescribe controlled substances since there was no such requirement in any of the other states I've been licensed. I called the Board and to my surprise, a very pleasant young lady answered on the second ring. She was professional, patient, and knowledgeable. She took the time to listen to my problem. She helped me locate the information on the website and seemed genuinely concerned that I was clear on what was expected to complete the application process. Later I was not confident that I had computed the correct fee amount and called the same number. I got another live person who was equally patient, professional, and knowledgeable. Today I called just to check on the progress of my application. I encountered the same experience as my previous calls. I have found the New Mexico Board of Pharmacy to be the absolute opposite of what I expected after reading these reviews. Not getting the answer you want is not a reflection on the source of the information.

Flor De Luna

Absolutely terrible, no one returns your phone calls and voice mails are full. So much disregard.

Eric Winterton

Staff could care less about your needs.

Google User

As an out of state pharmacist I had a difficult time getting my license here just because they are so hard to reach. They never pick up calls so i had to come in person. When I did manage to reach them I asked them to clarify something and was literally told to read the law... extremely unprofessional. Other BOPs are better run and seeing the other reviews I don't know how they get away with any of this

Denton Poteet

I suspect that Mr. Dickerson is a fake account made by someone at the board of pharmacy. No other pharmacist in the state of New Mexico thinks that this place runs properly. No one answers calls or emails. If you are able to leave a voicemail at all (the voicemail is usually full), it will not be returned either. When you purposefully go through the wrong channel to try to talk to someone, you get a secretary with an attitude saying "I tried calling from an outside line and got through right away". Then they try to give you the same number that you've tried a dozen times already. Every interaction I have had with them has dragged on unnecessarily for 6 months. And if you're in urgent need of something (a DEA controlled substances license which the BOP "lost in the mail", for example) - if you show up in person after being ignored via emails and calls for a month, they will tell you that YOU are unprofessional for being persistent. For a professional organization, I cannot speak much to their professionalism.

jjmd25

I am a physician in New Mexico and had the most wonderful experience thanks to Maria Gonzalez who was extremely patient with me and helpful. She answered all of my questions courteously. I wasn’t expecting such nice treatment, especially on the Friday evening of a 3-day weekend. Maria was very accessible online as well as by phone. I couldn’t have been more pleased with the attention I received from her today. Keep up the good work!