Reviews of Price Rite Drug and Medical Equipment (Pharmacy)

Stephanie Pickle

I am always greeted personally by the sweetest young lady up front, and treated with care and respect by everyone else! Tanner is by far one of the greatest people to have help you. He and his staff really went the extra mile when my insurance coverage changed, they made all the calls for me, and had everything resolved quickly. These guys are amazing!

Kimberly Voldseth

The customer service here is terrible ! So unorganized !

Linda Bell

I am an Architect who does lots of projects involving barrier free equipment. The tub grab bar did not have information on the outside of the package about how far it expands to fit on the tub so I had to buy it to find out. Later I measured it and I found out it would not work, but Price Rite would not refund me because I opened it. I will not be buying any barrier free equipment from them in the future. I would not recommend them for buying equipment. Buy it on Amazon. Use American Express. AE at least will refund me now when I complain.

Noel C.

Great pharmacy. Friendly staff. Pretty busy place so I recommend having your Dr. call in your prescription, or calling in your refills ahead of time. I love the fact that they have a free delivery service. The only drug store in town that does this.

Sam McCue

Very friendly, answered all of my questions in a way that I could understand.

Anjan Reijnders

Don't go here. Unfriendly and unprofessional staff and we were charged nearly $200 extra, without advanced notice, for medical equipment rental.

CJMEA M

Horrible experience with Tanner, I had surgery on March 15 very painful to say the least.I had a follow up a week later in Billings,I was prescribed more pain meds at a higher dose. When I tried to fill my script Medicaid would not pay.tanner told me I could pay cash for them,but said if I was on Medicaid I should not be able to pay for them out of pocket.mind you this was in front of all the costumers. This guy is so unprofessional and he is the manger!! I will be changing pharmacy's.

Kezia Engell

Price rite is the best! They are the only pharmacy in town that is fast friendly and knowledgeable! I have medical issues so you can take my word for it! Highly recommended!

Mark Lawrie

The medical equipment staff were very helpful as I limped in their with my sprained ankle. They recommended ice and compression along with crutches. The prices were great as well and they had everything I needed. Definitely recommend them!

Chip scores

I give them five stars and would give them a ten star review if I could. They are the best pharmacy I have ever been to. They never complain about a early refill or an late refill. They are kind,respectful and never ever treat new or anyone I have been around less then amazing.... They deserve a ten star review.

Kathy Jahnke

I was so disappointed in the service. It took a week to get a local prescription straightened out, they didn't have time to either pick up the phone at actually talk to my nurse or even call me when the prescription was in. Yet they send me automated " happy birthday" greetings that are down right creepy. Its a shame.

drew silver

Yah.they need to learn to smile and talk nicely. All tree ladies rude. We met all three cuz we had to go three times to get a prescription that doctor sent day one.finally had to fax them. Just mean ladies and they lost our paperwork we filled out already..jus made us do again. I WILL AVOID THIS STORE !!

Wooden Shoe

On the medical equipment side of things: Randy is always very pleasant and knowledgeable but it is his hired help who always come across as uninformed on the very things they sell. They definitely behave like they'd rather be doing something else. The people who work here should at the very least be knowledgeable on the products they sell and be up to date on types of equipment that can be ordered if they don't carry it.

Joshua Reynolds

Randy and his crew are always so very helpful and kind. It's obvious that they really care.

April Anders

I'm giving them a 3 star because they had what we needed as far as the staff they weren't very friendly and had an attitude .

Melissa Hoaglund

I have had to visit Price Rite 3 times for medical equipment. Every visit has been met with rude employees who act like I am inconveniencing them. I have spent the last 2 months trying to get a new nebulizer. They first charged me for something insurance covers. When I spoke to Medicaid, they agreed to refund me. They did. And took the Neb. They said they would call my doctor and get a new script so I could have my Neb. That was a month ago. I spoke to my doctor this morning. They have no record of ever receiving a call. I now have to go out of town so that I can have a vital piece of medical equipment before fire season hits. It is a real shame that we have no alternatives in this city. I'll be reporting them to Medicaid again though I doubt it will do any good.

Ethan Hay

We needed a walker and they never got it for my dad one star they never called back after 2 months and when we called they never answered and never called back bad store never recommended

Kolby Wolf

Been here twice, both times the staff was very rude. Treating me as if helping me get what I needed was a nuisance to them. If you don't like your job then quit, don't take it out on the customer.

Alice Pilgeram

I hate robo calls. Robo calls about flu shots are worse than politicians.

Kimberly Turgeon

VERY UNFRIENDLY STAFF!!

Carly Dandrea

The staff have consistently treated me with kindness and compassion. They seem to know all of their customers by name. The new store is beautiful. The prices are as low as big chain stores. I'm really thankful that this is my pharmacy!

Marci Grant

I am only disappointed because I have called over 10 times to the medical equipment part of the store and always only get voice mail. It would be nice if you could get a person on the phone and not have to wait for someone to hopefully call you back.

Jolene Kristovich

Stood up for 3 appts, we'll see if they can manage to make the fourth. It's not easy being a single mom with two special needs kids, showing up to appts and being told the person you are there to see is gone is frustrating beyond belief. If there were ANY other place I could go, I would.

Jason Blue

This place is wonderful! On a road trip with my family, and forgot to pack some necessary components of my CPAP. Not only did they have what I needed at a reasonable price, they were friendly and open on a SATURDAY!!! I get really grumpy without my CPAP and these folks saved our trip. THANK YOU for taking care of me, so my kids and wife don't have to deal with my lack of sleep induced gruppy attitude.

N S

Michelle was wonderful and so gracious and understanding when my family was in need. All of the staff were wonderful! I would highly recommend Price Right. A family member needed to use an expensive continuous oxygen tank for 24 hrs before she left for the airport because of trouble breathing. Michelle was so kind and understanding and opened up a brand new unit and gave it to us to use free of charge !!! My family and I have been blown away by the level of customer service Michele offered us. She even offered to run extra tubing to our house if we needed it. She is a truly a special person and such an incredible representative for Price Rite. I will be a customer for life because of this experience and her generosity will pay off in dividends for Price Rite because I will be sure to spread the word around town. It made me so proud of our town and type of people like Michelle, who live here. Thank you Michelle and PriceRite!

Courtney Williams

HORRIBLE! Price Rite has consistently messed up in ordering a new wheelchair for my husband! This has been a six month evolution just trying to get Price Rite to get the appropriate things ordered for a functional wheelchair! This wheelchair is my husband's way of getting around and Price Rite has done absolutely NOTHING to show that they are capable of getting this ordered correctly to fulfill my husband's needs that are vital to his life!!! The fact that this place is the only medical supply company in this area is a HUGE disservice to this community. They should not even be in business after this awful experience.

Laural Anne MacGregor

We were visiting and needed a specific type of wheelchair. We just happened to be driving by, and saw the sign for Medical Equipment, so we walked in to check it out. They had exactly what we needed, at a fantastic price for a weeks rental! And, the ladies were so nice and very helpful! Thank you, ladies!

Michael Horning

This place is horrible. The help on the phone, in person or any way is no help at all. Please read all of the Horrible reviews this place has already to prevent your self from having to go through what I did. I tried ordering a new Wheelchair that was paid for in full. The Chair showed up 4 months later with the Wrong Wheels, Tires, Cushion, Back Height, Side guards & all around the wrong stuff. I had to return the Chair and go else where out of town for the products Correct Products & equipment I needed. This made it horribly difficult for myself being that I am paralyzed. Now on another Product they say they provide is Hand Controls for Vehicles. They would only install one kind because they would not take the steps to be able to install another brand that I had used for the previous 8 years and never had any problems with. The Kind they install with in the first month Started to Squeak, Fall Apart and the worst part stick. Which in the state of Montana when your gas pedal sticks on Ice you most Likely are going to have a car Wreck. Please for your own safety and well being please reach out to other places. Even being a couple hours away it will save you all the stress & Headaches of working with this HORRIBLE COMPANY!!

Jr

The staff is always friendly and accommodating. They remember me every time I walk in there.

Takaia

nice selection of orthopedic stuff

Lee Quentel

Super kind staff. Quick service.

Michael Nguyen

Very poor service

High Society Hillbilly Farm

Don't listen to customer or evaluation. Waited April to August to see wrong wheelchair not what was told ordered. Weighed more than my acceptable lifting limit. When refused took back my loaner wheelchair leaving me stranded. Had to cancel my appointments until I can figure out what to do to get around. Do not use what so ever.

Jillian Elkins

If I could give them 0 stars, I would. After dealing with “Derek”, I will never recommend the price rite in Bozeman to anyone. Incredibly rude and incompetent! Good luck, price rite. Won’t be long until you’re out of business if that’s your standard and how you treat people.