Reviews of Bloomington Drug Co. (Pharmacy)

Megan Reinartz

My vet sent a compounded prescription to them for my cat. I called and spoke with the pharmacy and they told me they would have it ready the following morning. I showed up the next morning and waited for a half an hour while the pharmacy techs argued with another patient about not being able to fill his prescription, speaking loudly enough for other patients to hear personal details. They then informed me that my cats compounded med wasnt ready and that they didn't have any staff available that could get it ready. They told me that they would call me when it was ready and that it should be available the following day. It took them a whole 3 WEEKS to call me again. Naturally, I've already gotten my cats meds somewhere else as this is absolutely unacceptable.

Troy Dvorak

I used to love this place. It was a go-to location for neat gifts. Recently, they rearranged and revamped things. I simply cannot get my head around why they made the changes they did. The stock and layout leaves much to be desired now.

Nelson Bliek

Nice small town kind of pharmacy, great service, good prices when we weren't covered by insurance.

Angela Schuster

Pharmacists are awesome! Do compounding!

Debbie Carter

Used to love shopping here for greeting cards, etc, but now they carry so many scented gift items I can’t even be in their store because of the perfumed scent in the air. I wish stores would realize many people have become sensitive/ allergic to all of the scents that are all around us, now !

Daniel Picard

A fun old-school drugstore experience in the heart of Bloomington. Obviously the pharmacy is the main draw here, but there are a fair amount of greeting cards, miscellaneous gifts, office supplies, mailing supplies, etc. You can certainly find some cutesy kitschy items here, but there isn't much here that couldn't be found elsewhere.... There's no real reason to go out of your way to visit here.

Judson Angel

Great pharmacy, thank you so much Jeff is very helpful.

Brian Esmay

One of the few compounding pharmacys around. The staff is wonderful. You can tell they care for their customers. Not like the big chain stores where the staff changes all the time. The prices are excellent. They have some nice and out of the ordinary things in the gift shop.

Taylor Bullard

Great prices, non-chain pharmacy who actually talk to customers.

Udo Dussling

Good place for your compound drug needs highly recommend it

Sean Johnson

The gifts here are fantastic-there's something for everybody. Also, their compounding services are second to none.

Chris Lyons

Lots of neat stuff, great service

Angel Val

I love Bloomington Drug! The staff is great and it's always decorated cute for holidays! Great place to shop for gifts while I'm picking up a prescription.

Mara K

Edit: I bumped this place up to four stars (from two) because I've been able to deal exclusively with Tiffany and Matt recently, who are both very helpful and friendly. Still not 5 stars because the front desk folks are often unpleasant, but as long I can continue communicating with the two nice/knowledgeable employees there, I'll keep using this pharmacy. Original review: Overall unprofessional and disorganized, would recommend going elsewhere. I've tried to voice my concerns with this place but there never seems to be a manager on duty or available to talk. In fairness, the compounding pharmacist (Matt) is great, and so is Tiffany (also a pharmacist, I believe, but not sure)--helpful, knowledgeable, nice. If I could deal solely with them I would have glowing reviews of this place, but unfortunately that's not the case. Most everyone else I've interacted with in the pharmacy (on the phone, particularly) falls somewhere between useless and straight up rude. I've seen the front desk pharmacy staff be really rude to a number of customers in person, especially elderly customers.

A Vaj

Very upset I just left the store it's closed I spoke with someone from the pharmacy and she never once mention oh hey by the way we changed our hours we are now open until 8pm instead of 9pm nope so I work 12 hours get off of work have to run home then drive out to your store which time takes me an hour Depending on traffic to find out that you closed at 8pm I even looked up your hours online before I left my house and it says open 8am to 9pm so not only did I just waste a lot of my gas and time I did not get to eat dinner with my kids or put them to bed this is unacceptable I think if you are gonna change your hours of operation you should be telling your customers especially if you are the ones contacting them. I'm very upset so thank you for ruining my night and wasting my time, gas and money!

Gera Peterson

Just left the store. I checked online for their hours before going over there. Google said closing at 6pm on Saturday. The door is locked and it says on the door closes 5pm on Saturday. I did check their actual website after this and they notify of business hour changes. As many people use the google one as it gives reviews and directions you might want to get that information updated. ( I actually was able to change the closing hour for Saturday on google.)

Ana Teiwaz

Jeff is great, but the front desk staff are often rude, except for Taylor. I've had the front desk people roll their eyes at me when I ask a question. We asked if our meds were ready, and the staff said no, that Jeff wasn't there for several days, our meds are compounded. We had to pay triple the price at a different pharmacy. Then we found out that our meds were ready! Unless we talk to Taylor, the front desk employees are useless. They also charged $5 to mail our meds to us. We weren't told anything about that charge and weren't expecting this.

Alexa Splittstoesser

Cannot say enough good things about this place! Which is an odd statement now a days. It has become normal to receive bad customer service everywhere you go it seems. First of all this pharmacy was the only place that would specially compound a medication for the exact amount my cat needed. Further they did it for a very reasonable price! To beat that when I told them it would be difficult for me to pick up the medication as I live an hour or more away from Bloomington they offered to mail it free of charge. Better yet when I call they have all my info saved and all I have to do is say the Rx # and they say all set and I receive it in two days or less!! The icing on the cake for me is no matter who answers the phone there they are the nicest, most accommodating, and cheerful people on the planet. Thank you, thank you, thank you Bloomington Drug for showing the world customer service is alive and well, as so are manners!!!!!! Keep up the good work!