Reviews of Dulaney Valley Health Mart Pharmacy (Pharmacy)

Darrell Simon

Family owned type business and it shows. Treated like an individual...the owner is a sweetheart! A real contrast to the impersonal megapharmacies cropping up on every corner... the health mart is a real jewel.

sah dude

I use this pharmacy all the time, they deliver to me wherever I am. Dealing with everyone there is a pleasure! I've read the few negative reviews and never ever had those experiences. Sometimes its difficult dealing with the public.

Theo Mayi

This is a star pharmacy. The staff is welcoming, friendly, and highly knowlegeable. I fill my prescriptions at CVS but I got the answers to my health concerns at Dulaney Valley HealthMart Pharmacy. It is a game changer. Check it out yourself.

Curbean Cares

very accommodating! Great customer service

Stephen Shepard

If you enjoy being treated like a "criminal" because you can't afford insurance and want to pay out-of-pocket, then Dulaney Valley Pharmacy is the place for you. Very unfriendly and unprofessional staff. No wonder people prefer the big chain pharmacies to mom-and-pop places like this.

Clark Riley

In an age of big-chain "drug stores," Dulaney Valley stands out for its intimate, competent, personal service. The staff takes time to get to know you and takes there time getting it right.

STW AWK

I had been a CVS customer for many years, but recently I reached my limit with their nonsense. It culminated when I needed to get several prescriptions refilled early because I was going to Europe for three weeks. While the insurance company had no problem pay the claims early, CVS refused because they needed to check with the doctor first. Irritated, I took my prescriptions to DVHM, and I explained the situation. Bertha, the pharmacist, was very understanding and without hesitation, she filled my prescriptions. It took all of five minutes. Bertha explained to me why CVS has that policy and how they get away with their shenanigans. At that point, I decided to transfer all of both mine and my partner's prescriptions to DVHM. The service is outstanding. Whenever they don't have a specific drug in stick, they're able to order it for delivery the very next day, even if the order isn't placed until late evening (CVS is always 2-3 days or longer if the head hauncho is out). The wait is minimal -- just minutes. Bertha is always kind and engages her customers, and she's very knowledgeable. I highly recommend her pharmacy to anyone who wants to escape the red tape that is oft encountered at chain pharmacies. While it's a little out of my way, I gladly drive the extra distance to avoid CVS and its cousins. I'm glad I made the switch!

Michael Giannerini

Long time customer and would recommend highly. The staff treats you like a part of their family. Love the delivery option when needed!

Daniel Harris

VERY RUDE OVER THE PHONE

Nancy Lachnit

They take the time to call me and ask about refilling my regular scripts. Always very friendly and helpful.

frank niemann

Worthless

nell pugh

Ms bertha is such a sweetheart!! Great customer service

Bubba Davis

I usually Go to Towson Health Mart on West Road but because of a Long day full of Doctor appointments and Scheduling My 3rd Heart surgery I wasn’t able to make it before 530 when Mitch closes. So trying to prepare for this I called and was told I Could simply go to the other Location at 716 Dulaney Valley Rd as they were open until 7pm, awesome right ? Well as soon as I walked in the Door I was starred at Like I was there to rob the place or I was covered in Bees, then while attempting to Talk with the woman behind the counter All she does is stick her hand out without saying a word to me while she’s on the phone on a “Personal call” Then just says “we can’t fill these” with a very Tude tone as if I was bothering her by being there. I tried to explain to her That I was told everything would be fine to just come in and I’d be taken care of. When I tried to ask if their was a number to reach Mr. Mitch at which he told me if there was ever an emergency I could call his cell and he’d help me out, she was very rude once again denying that Mr. Mitch would even suggest such a thing and that he has another say over who she Accepts as a customer. I was really shocked at such a horrible experience at that store after having Nothing but great encounters with Mitch and his Staff at the other Location. Very disappointed being treated that way.

Larissa Assam

I was very pleased with my experience at this pharmacy. It is very organized, the pharmacist is very knowledgable and the staff is very friendly. I highly encourage Dulaney Valley Health Mart Pharmacy for anyone looking to get a personalized pharmacy experience. Oh, and they have free delivery!!!! Very helpful if you have a busy schedule or don't have a means of transportation !!

Amanda Black

They are so kind at this pharmacy. They deliver to my disabled mother who doesn't drive and are always caring and so efficient!