Reviews of HomeTown Pharmacy - Mishawaka (Pharmacy)

Audrey Duesler

Connie Chalko, the hormone specialtist is amazing! She helped me sort things out and I feel so much better! The rest of the staff is very friendly too!

Marion Thomas

I have had only good experience with Merrill Pharmacy. Prescriptions are filled in a timely manner. Due to recent injuries, I have been unable to pick up my meds so I take advantage of their free delivery. The staff is very helpful and friendly. They also have a great gift section!

Patrick Cottrell

Merrill Pharmacy is a throw back to a time when there were ONLY neighborhood pharmacy stores that sincerely cared about their customers who were neighbors. The folks at Merrill sincerely care about their customers which is really nice.

Dave Pestrak

Friendly and personable staff. I've never known such personalized service and care for individuals. It is the textbook definition of a small hometown pharmacy. Staffers who know you from the minute you walk in to the emails or texts sent when prescriptions are ready or the monthly refills that are handled & prepared automatically. These are what sets Merrill apart from all others!

Stephen Chrisman

Very helpful. Care about patients and go above and beyond. Will hands down recommend to anyone. Dont use the huge local chains use Merrill's. If they dont have the medicine or cant make it they will find out how to get it taken care. This staff goes out of there way for every customer.

Dana Landis

BEST pharmacy around! Love that little town feel when you are there! Always kind and they all have smiles! Recommended to everyone we know!

Sharon Preston

Great place to get your meds and they are family they work with you

charles witham

This is the best Pharmacy I have ever used. The entire staff is professional and friendly, never waited more than 10 minutes for prescriptions.

Branden Johnston

Staff was vary disrespectful and prices changes from day to day. I wouldn't go back here if it was the last place in town.

Lonnie Cheatham

Great people and service. Great dollar wall!

Tara Gilbert

I usually enjoy supporting local businesses but I did not appreciate how I was treated at Merrill Pharmacy today. When I first pulled up in the drive thru a man walked by carrying boxes. He was clearly unloading a delivery and he acknowledged me waiting and gestured that someone would be right with me. 5 minutes passed. I saw a couple people off to the side not really doing anything and others a little farther away filling prescriptions. Finally, a different man comes around the corner and quickly asked if I had a pickip. I said, "No, actually I just need some Dr. Sirlin's ointment please." HE ROLLED HIS EYES at me and walked away. My jaw dropped. Why was my request so irritating?! I waited patiently as other people finished unloading boxes and blantantly ignored me waiting, I was not rude asking for what I came in for. He brought it back a minute later and I finished my transaction. I told him clearly that I did not appreciate him rolling his eyes at me and without the intercom on I saw him talking under his breath. I get better customer service from Walmart and my standards are pretty low there.

Terry martin

Good service quick in and out

Lisa Harwood

I love the home town feel every time I go there! They have rare gifts and meds. Everyone is so friendly! All around great place!

Gregg Schimmel

Very friendly

Chris Sherman

A very personable, small town feel about the place. They are willing to deliver prescriptions to customers, wow, it's hard to find that kinda service now a days.

Jessica Hanyzewski

I have called in prescriptions through their automated system many times and we request that we be called when its ready. We never receive a call, always have to wait until the next business day to find out its been ready for days. The "doorbell" for the drive through hasn't worked in I don't know how long and they just stand around blatantly ignoring any cars that pull up to the window. Everything seems to be an inconvenience for the staff. I will be taking my special needs sons medication else ware.

patti vellucci

Great Home town caring staff

Robin Liebetrau

Family oriented wonderful service

Charlotte Derickson

Always nice and helpful. Warm environment. Makes u feel like they do care about you and will help you in any way possible that they can.

Ćevap dog

Welcoming stuff, professional, friendly and very knowledgeable. After just couple of visits they learned my name which is not a big deal but it worked and made me feel valued as a costumer. They worked hard to resolve issues with the insurance company and where able to work out the best deal possible. I’m sticking with this pharmacy and the big nation wide corporate pharma wont see my business as long Hometown Pharmacy in Downtown Mishawaka stays open.

Ryon Gannon

Very friendly and great customer service!

Paula Balentine

The only pharmacy I will go to very friendly and helpful!!

Charmaine Dawson

great customer service , friendly staff .

Bones Norman

Absolutely horrible experience. I hadn't seen a small pharmacy that wasn't part of a chain in awhile and it was close to where live so I figured I would give it a try, huge mistake. Everything was overpriced from what I seen and when I asked for assistance all of the staff were rude and treated me with suspicion except for one older lady working there when I asked about getting my prescription filled or transferred. The only reason I gave it 2 stars is based on the friendliness of that one woman. There is a reason you like don't see places like this anymore, overpriced, stuck up, rude and poor service. Sad but it looks like i will be sticking with good ol impersonal, cheap, quick, convenient Walmart rx from now on.