I cannot believe the treatment I received just this year. I have been a client of Beacon for almost five years. The nurse, Tracy Wenger, and bathaide, Danielle Miller were wanting to drop me. They found ways of doing this. How can they say they care about their clients? First off, Danielle would be texting on her phone while giving me my bath. She had her back towards me supposedly getting my shampoo ready, leaving me freezing cold in the shower. I really believe she can't go even five minutes without texting or answering her phone...oh by the way if her office calls her, she ignores them. Lately she kept saying how that if she didn't have me as a client because of drive time and the three hours with me, then she could see three other clients! Then when she says she has to leave to go to her next client, she stands around talking, and repeating her dialog. She came to see me on Monday, I informed that I had the flu for the fourth time this year, she came and left me in a urine soaked bed without offering to clean me up. Danielle, I know it's all about money for you, where is your concern for the client???
Tracy Wenger has no respect for her clients, she comes to see me after being in the office for meetings, then takes her frustrations out on me, especially when I'm sick and running a fever, She's very brass, raising her voice and almost threating to drop you if you don't do what she says..always wanting to send me to the E.R. unnecessarily, when the E.R. wonders what you're doing here in the E.R
I have requested if she could come on any other day than Mondays to avoid her backlashing, I even tried for a time, have her vent to me her frustrations over the office visits, but it took a big toll on my own life dealing with my many health issues.
WHAT I WANT TO SAY, TAKE CONSIDERATION ABOUT YOUR PATIENTS, ITS NOT ABOUT YOU. IF YOU CANT BE CONSIDERATE ABOUT YOUR PATIENTS, THEN MAYBE YOU'RE IN THE WRONG PROFESSION!
I was wrongly treated. Even when Tracy Wenger called me one day that her supervisor Rosena was coming with her for a visit. Tracy made some trumped up excuse that I had disrespected her and yelled at her, I was so sick in bed, I didn't yell at her, I just rolled over in bed and fell asleep. Well, nothing came of that false statement. Then I knew they would go to great lengths to get rid of me. So, fellow clients, have your guard up when it comes to these two and it's company.
Tracy tried to complain to her supervisor which came to nought, then she complained to my case manager and my friend, neither one of them could get involved in her petty bickering. It reminds me of a little child, who doesn't get her way, so she throws a tamtrum til she gets her way...(ask her fellow employees).
Good Riddance Tracy Wenger, Good Riddance Danielle Miller... Maybe others will see your "work" habits too. Good Riddance Beacon Home Care!