Reviews of Lake Otis Pharmacy (Pharmacy)

4201 Lake Otis Pkwy, Anchorage, AK 99508, United States

Average Rating:

DESCRIPTION

You will see all the information of people who use the services and products of Lake Otis Pharmacy (Pharmacy) in the state of Alaska.

At the moment this business has a rating of 3.3 out of 5 and the score is based on 24 reviews.

You must have seen that its rating is average, neither too high nor too low, and it's founded on a high number of feddbacks, so we may think that the score is quite faithful. If people have bothered to rate when they've done well, it works.

You know that we don't usually stop to place scores when these are correct and we usually do it only if we have had a problem or issue...

This Pharmacy corresponds to the category of Medical supply store.

Where is Lake Otis Pharmacy?

REVIEWS OF Lake Otis Pharmacy IN Alaska

Rita Foster

Wonderful customer service and plan on receiving my medical supplies from here in the future.

David McCormick

They want $259 for a walker that's new on Amazon for $70.

Mary Carpenter

BUYER BEWARE, MY EXPERIENCE WAS, THEY ARE MORE INTERESTED IN MAKING A SALE, THAN GIVING SOUND ADVISE. I AM EATING THE COST OF A 49.95 PAIR OF COMPRESSION SOCKS WHICH I WAS TOLD WOULD BE COMPARABLE TO THE ONES I REQUESTED, WHICH THEY DID NOT STOCK ( AND IN MY ESTIMATION, NOT CLOSE TO BEING WHAT I CAME IN FOR). SHAME ON ME FOR TRUSTING SOMEONE ELSES ADVISE. THE SALESMAN WAS IN A HURRY TO PASS ME OFF TO THE CASH REGISTER, AND PULLED THE WRONG SIZE, AND WHEN I WENT TO RETURN THEM, WAS TOLD IN A VERY UNPROFFESSIONAL TONE THEY WERE NON-RETURNABLE EVEN THOUGH THEY WEREN'T USED. I LEARNED MY LESSON WELL, THEY NEITHER WANT OR NEED MY BUSINESS. LONG TIME ALASKAN, LOOKING ELSWHERE TO SPEND MY MONEY.

Susan LaKomski

The staff at Lake Otis Pharmacy recently helped me obtain all the equipment needed for my Mom’s upcoming surgery. I had so many questions and they answered them all and helped me with all the measurements and adjustments. And they were so nice! I couldn’t have done it without their help. I highly recommend Lake Otis Pharmacy for your medical equipment needs!!!

Kimberly Larsen

I won't go here again. They emphasize how important it is that they measure you for compression socks. So I came in and had them measure me and they gave me my socks. These socks don't fit at all. They are supposed to be thigh highs, yet they are so far up my thigh that I have to fold them down two times before for them to even hit just the top part of my thigh, which is totally defeating them being worn correctly. Once you've walked out of the store with the socks they won't take them back. What a waste of $125! Not happy! Don't shop here!

Babu George

If you want to know how a 'family pharmacy' would make you feel, you have to visit Lake Otis Pharmacy. It is way and way better than the experience you would get from Walgreens, CVS, or other similar chains. When you enter, very likely, someone would come and ask you if you need any help, including that of a pharmacist. Yes, the do help you. Prices are comparable with that of the competitors, too. The bad part is poor variety of items in stock (it's a small pharmacy!).

HM Kraft

Aug 2017: My husband and I were in Anchorage visiting family, and we wanted to rent a mobility scooter. After scouring the web and making several calls, landed on Lake Otis Pharmacy. They rented us a little fold up scooter for the week. They showed us how to use it and sent us off. They were very helpful and having that scooter allowed my husband to enjoy more of Alaska than he otherwise would have. Thank you.

anna fan

First time to shop at this store and I bought first aid supplies one day ago, tried to return it today since I found it somewhere cheaper and apparently, they won't take returns, despite the fact that receipt is in the bag along with unopened items. Returned twice to speak to manager, but he's "busy" somewhere else. This store does not encourage customer loyalty and not very friendly. Thank you to the owner for letting us know how he feel in his response below. Eventhough we never actually spoke to him or meet him, he seem to feel its his business to know what the items in his store are bought for. I never met anyone that treat customers like this and its very unprofessional. Especially with someone selling medical supplies. Also, to make it clear, we found a cheaper pricing on a FULL KIT at Cabella’s.

John Denle

Joe The Liar Vergnetti

I hate my customers. I'm an ugly liar and a cheat. Come on down to Lake Otis Medical Supply, where I steal from and lie to my customers on a daily basis!

Shelley Rowton

Nicole Zuber

Thanks Joe for your customer service and care. This is my third visit to Lake Otis Medical and I am happy to support a local business and a local business owner :)

Aaron Elsberry

I would drive across town no problem if I needed anything. The owner is very nice and gives discounts to KWHL listeners if you mention it. I got what I needed, and the owner just gave my pregnant gf a pain relieving seat cushion for free!

YD Muas

I went into this shop on 6/12/18 at 5:30pm to rent a knee scooter for $100 a month. I took it home and find it hard to navigate around the house. I searched the web for other walking equipment assistant and found I-Walk 2.0 and saw this place also sells this product. The next morning at 9am, I went into the shop and asked them to see if I could return the knee scooter and get the IWalker2 instead. The male cashier was extremely receptive and willing to help me out and let me try on the Walker2. He said he will check with his boss, Joe, about crediting the rental scooter. There were three male customers there at that time looking for a wheelchair to rent as well. The male cashier asked his boss, Joe and Joe said to credit $50 towards the IWalk, which was priced at $211. Joe said there's a policy that charges $25 for cleaning the returned scooter. This was never on the agreement, but have no problem with him charging $25 return fee. Therefore, he should have credited me $75 instead of $50. When asked about the $25 difference, Joe raised his voice and yelled, "We're a business here and we don't have to do anything if we don't want to!" Joe appeared agitated as he raised his voice. He stated because I returned the scooter it adds more work for him. He was very rude with his look towards me. This will be the last time I walk into this shop with the way this owner is treating his customer. I ended up paying $161.95 for the iwalk because I needed it at that moment. Total charged including the rental scooter of $100 + $211 (iwalk)- $50 (discount)= $261.91 was what I paid for the iwalk. The scooter was barely touched and Joe still insists it needs cleaning because I didn't take it out for the whole rental agreement. He did say if I were to return it at the full rental period then there would not be any cleaning fees. In my opinion this was Joe's way of charging me for taking the scooter home for one night.

Dorothy Senior

My husband and I visited this medical supply store to look at walkers for the elderly and were very happy with the product and service we received. Priscilla was extremely friendly and very knowledgeable on all of their products. Joe, was friendly and we plan to come back! Thank you!

Kaylea B.

This place was wonderful! All of the staff members were super nice! Owner was very helpful. While visiting from Ohio I took a nice spill down the mountain, I am so glad I stopped specifically at this medical supply store. Overly helpful people working took great care of my misfortune! I would recommend this place to anyone, despite the reviews I just read... everyone was great and I felt like I was in good hands! It’s great to see such nice people! Thank you!

Justin Doucet

Great service and friendly... would recommend to anyone

Scott Bell

Terrible customer service. Hostile employees, lying owner.

Scott Guimond

These guys are awesome!

Mias cave of greatness

Came in looking for a certain type of skin tac and the people there were very helpful in what I needed and left very happy!

peter williams

STARS Nln

No stars deserved. Not good at all. I can't recommend this place nor will I be returning. Joe is awful. Rude. Take your time & hard earned money elsewhere. 14 June 2017 I do not want to delete or edit the above earlier review. I wanted to add a new one but right now I don't know how to do that so this will have to do. About our telephone conversation=Joe you can tell people how to feel & what kind of a review you want them to write but that doesn't mean they will do that. People can have their own feelings & opinions. They're allowed to as you are. They don't have to agree with you. You can say & do what you want. So can others. Part of running a business is dealing with the public who may or may not like you, what you do or how you do things. Sure you can refuse them service and write responses to their reviews on your business. That's up to you. It's your business. You can't judge a book by its cover either. You don't know people's medical history and don't need to know it unless they want to tell you. So you can't tell by looking at the outside of people what's going on inside. It's not for you to say whether or not they need a particular item. It's for their doctor to say and it's not for you to second guess the doctor because you don't have the training or the skills to do that. It's also not your business who's going to pay for the item as long as it's not you. The telephone conversation yesterday had some positive results. I await the results from Juzo. The stars given were from the first review so they won't change. When I can figure out how to add another review then I can redo the stars.

Doug Luiten

Had a great experience today with Joe. He took very good care of us!

Colleen Bailey

Messaged Joe on his Facebook page looking for a skin-safe adhesive to keep some costuming items in place. Not only was he super responsive on social media, he recognized me when I walked in to purchase the product we had discussed. Incredibly friendly and helpful, will definitely be back for other medical needs!

Business Hours of Lake Otis Pharmacy in Alaska

SUNDAY
CLOSED
MONDAY
9AM–6PM
TUESDAY
9AM–6PM
WEDNESDAY
9AM–6PM
THURSDAY
9AM–6PM
FRIDAY
9AM–6PM
SATURDAY
10AM–2PM

PHONE & WEBPAGE

Lake Otis Pharmacy en Alaska
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