Reviews of Priority Pest Services (Pest Control)

OskarShields

Anthony and Cody did an excellent job at our home in Norfolk. They were knowledgeable, useful, and kept me well-informed. Amended review: Basilio Flores is our ongoing agent, he's great! Responsive and a gentle, non-intrustive personality.

Lynn Warness

Very disappointed in Roland Mano. Roland refuses to give me photos he has taken, the report is very vague and appears to be missing information that we discussed.. What can I do to get the Photos? What can I do to get the report? Can I have the full name of the owner and contact information?

Felecia Golden-Thomas

The service was excellent and Jon and Luis were friendly and willing to answer any questions I had. They were quick and efficient and I am pleased with how well they cleaned up when they were finished. This company was a good choice. David Shafer is very efficient and he listened to my pest control concerns and addressed every one of them. One of the nicest people to meet, and he remembered areas of concern from the last time he treated my home.

Betsy Agelasto

A quick response to my phone call to come out. Did everything from pest control to badly needed crawlspace repairs to installing a large dehumidifier in the crawlspace. An incredibly professional team and I so appreciated all that Jon Shaffer did. Would recommend highly!

Billie Harvey

Came out and did repair work to drywall that was not part of contract. We have been a long term client of Priority Pest and appreciate them goin g the extra mile. Highly recommend them.

Dale Floyd

David is an exceptional technician. If you want someone that really knows there job ask for David, he is more than a technician he is now our friend. Even our dogs love him.

S Brown

My first appointment was with David S. He is professional and does a great job inquiring about any issues and explaining what he did. Thank you!

Kristi McDonald

David Shafer always goes above and beyond any tech that has ever been to my parents or my house. David is courteous, kind and he’s very thorough as if he is treating his own house for pests. He always take the time to answer any questions or give much needed advice. I give them five stars and would recommend getting on David’s wait list to be seen.

Samual Miller

Great food and friendly staff.

Tracey Evans

Just had my first treatment from Priority Pest Services. David called before arriving, was friendly and informative, and went that extra mile to ensure the level of customer service that is missing in so many companies. I will definitely request David Shafer as my technician for future services and highly recommend this company and this technician.

Danny Rubin

My technician, David Shafer, is always polite, professional and easy to work with. I recommend him and the entire Priority team!

Kate Filbert

Had a great expeirence with Priorty Pest and their technician David Shafer. He was prompt and thorough while working at our house and was very friendly and professional. Thank you so much!

Beth Moll

David Shafter was the technician that we have worked with before and he has always been efficient and thorough. This past week, though, he went over and above the call of duty to deal with the carpenter ant problem we had under our crawl space. He put in twice the amount of time that he had expected to when he arrived. He treated every area that could possibly be exposed to the pest issue and he also took the time to ensure that our dogs would be safe out in our yard, as well Thank you, Dave and Priority Pest!!

Nicole Reese07

David Shafer (lead pest control technician) did an absolutely great job! He was very professional and informative about what he was doing and why. He also found problems I didn’t even know I had! I will definitely recommend him and priority to anyone.

shelby rountree

Prompt, professional, pleasant, competent, promise keepers w/fair prices. All my needs were met and I was not oversold. I ❤️ Priority Pest Control.

Bruce Doss

David, our technician was very friendly and helpful. He went above and beyond his inspection.

Kyle Pfeifer

Always have had great service from priority pest! Basilio Flores normally come to do my quarterly inspection and he always does a great job and has a good attitude while doing it!

Amy Cason

We had services done by them and while they may have done their job they left the crawl space a mess. My fiancé now has to go back and fix the insulation under the house because it is all falling down. It was not like this before the service was done. I’ve heard great things about this company so I’m a little disappointed. Edit: my email is ajocason at gmail if Priority would like to contact me.

Daniel Lindemeyer

My technician, David Shafer has done an outstanding job in controlling our homes needs with pests. Keep up the great work.

Caitlin Ryan

We've had Priority come out a number of times. Once when buying our house to check for pests during the closing process, then for an estimate on pest control and crawl space moisture barrier/insulation, and lastly for their quarterly pest control service. Every time we have had them out, they have been extremely professional, considerate, and knowledgeable. So far, service has been exceptional, and price for service is very reasonable. I would highly recommend this company and their employees.

Julie M

We are new to the area and needed a quarterly pest control service. Priority Pest was at the top of my list. The office staff is always so helpful when you call. The technician, David S, is always on time and will check in and let you know he is on his way. He is very thorough and explains exactly what he is doing throughout the spraying. He is so nice and helpful and does a great job. He was so patient with my dog who was just dying to play with him. The whole process was quick and easy and reasonably priced.

Mariah Scott

Very professional and knowledgeable. Dave S is the go to tech. He goes above and beyond to help us. If you are looking for pest control priority is the best place !!

Clotilde Ramos

I Just got my home's quarterly pest treatment from Priority Pest. David Shafer has been my technician in the past and again today. He's the best!! He's always very professionally and friendly. Mr. Shafer heard my concerns and was able to take care of it during his visit. I would definitely recommend Priority Pest and Mr. Shafer to anyone.

Steve Weeks

Although I don't live in the area. I came across the website for this company and have found it to be very helpful. The professional attitude, attention to detail and the comprehensive services offered by this company are admirable! Thanks for the information!

Amy Spann

I've always had a great experience with Priority Pest Control. Our latest technician, David, was very professional, friendly, and knowledgeable. I highly recommend this company for all of your pest control needs!

Mari Kelley Healing Awareness International, LLC

Priority Pest Service was friendly, efficient and knowledgable! I would highly recommend this company for any pest, mole or rodent control. I received a call in the morning, then they were on time and then got a follow up call! Jamie and John were excellent, kind, friendly, very helpful and accommodating! Would recommend their work to everyone! You will not be disappointed!

Roy Carlson

Always polite, thorough, helpful and dedicated- thank you for sending David Shafer to rid us of unwelcome pests. GJ and BG

Lisa ZBooth

We had an issue and needed a quick and lasting remedy. One of the owners of Priority Pest Control came to our house quickly and was very kind, knowledgeable, and provided a good solution. We have had a lot of repair work done recently on our home and had to deal with some not so nice contractors. Priority made this experience a good one. We highly recommend them!

Humbled Ghost

We purchased a home May of 2017 , had this company peform the termite inspection prior to closing on the house , 4 months into owning the home we found active termites , contacted the company , they came out treated the area of suspected damage , now April of 2017 we found more signs of termite damage on more walls , we ended up tearding down the drywall and found more damage than anticipated , long story short after spending Countless dollars in labor and material to redo all the drywall trim and paint and wood repairs flooring and such , this company had our best interest in mind and treated our entire house for free , I believe that when a company is willing to take a financial hit wether the damage was missed or not , speaks a lot for this companies culture , thank you priority pest for giving us the peace of mind and for all the time and treatment you were able to provide to us Devon Pilkington , Drew Tally and the technician Thomas were all phenomenal during this trial of stress and frustration

Heather Snowa

We were recommended to Priority Pest Services and could not be more pleased with the prompt and excellent service we received from the moment we first contacted Priority. We are having our AC's replaced and there was moisture underneath our crawlspace that needed to be corrected before they could complete the AC installation. Scott Capewell, with Priority was able to come out the next day, access the situation, and within a couple days, our problem was fixed. JR and his crew could not have been more professional and did a fantastic job putting sand, plastic and a dehumidifier in our crawlspace. We give our highest recommendation to Priority Pest Services and will be customers for life!

Robert Miller Sr.

As a long time customer of Priority Pest Services, I want to commend and thank Technician David Shafer for the continuous excellent service he performs at my house. Dave goes that extra mile to make sure that we are completely satisfied with each service call he makes and I would recommend him as the Priority Technician of choice and I hope that he remains as my Priority person for all future service calls.

John Donahue

Priority Pest Services is a great company from the owners to the employees. Everyone I had contact with from Priority was very professional, courteous and knowledgeable. My home needed major repairs so I called around to get estimates; the big franchise company's wanted to treat my home with bait station with no structural repairs for a lot more money, but when I contacted Priority and their inspector Ken Lowery came to my home he walked me through the process and answered all my questions. The repair crew Billy and Radames did an excellent job, very hard working crew. If anyone is in need of pest services do yourself a favor and at least give Priority Pest Services a call you won't be disappointed.Thank you Priority Pest Services, GREAT JOB !

Mike Keesee

My family and I ONLY use Priority Pest Control! I can not tell you how easy and fair they are. They go above and beyond every time. We have always been respected by the Priority Pest Control team and they do a fantastic job at screening their techs. I feel comfortable with this company and will use them for the rest of my life. We have rental homes and they do more than pest control they also helped us repair foundation at one of our rental properties. Best rates, Best quality, Best people!!

Sophia Royals

Basilio looks after my house and he does a fantastic job. He listens to my needs and is does everything he can, plus more to ensure I am happy and the pests stay away! Fantastic work ethic and very friendly service.

ann duncan

Chris, TJ and Cody did an excellent job installing the insulation and dehumidifier. They also did a termite treatment. I was very impressed with them. They were courteous and professional in demeanor and performance. Devo Pilkington and the women in the office also provided outstanding professional service. I would definitely recommend the team.

Janet Miller

David S always does an excellent job and always is courteous and goes above and beyond to make sure my pest control needs are taken care of and is an asset to the business

Beth Davis

Priority Pest Service.. BEST IN VIRGINIA BEACH! Ive used a few services the past 20 years and these guys are by far the best in Customer Service, Integrity and work ethic! CODY BROWN was here for 3 days and was FANTASTIC! Kept me updated throughout the day, worked NON STOP and took pics for me when the job was complete! EXCELLENT!

Brenda Berry

Priority has been providing termite and monthly pest services for us for three years next month. At the start, we had problems w/ critters in the attic and prior efforts by others to address it had failed. Priority has succeeded in solving that problem and in keeping our home pest free. The same technician, Mr. Flores, visits each month. He is familiar w/ our home and it's unique issues, always inquires re: whether we have any particular concerns, and makes sure to investigate anything that we tell him. He is on time, completes his work in a reasonable time, and is always professional in his demeanor. The other company staff are equally professional. We've been very satisfied with the company and the services provided.

Kristi Steele

Great company and great service. Our technician, Basilio was the best!!! He took the time to listen to our needs and did such an excellent job!!! I even requested him on the second treatment we had scheduled. We are very satisfied customers!!

Stanley Willingham

Now that I’ve finally figured out how to work this, site, I can now provide the word picture associated with my 5 star rating! The OUTSTANDING service provided me by David Shafer for my last two quarterly services is well worth the pain of trying to master this feedback mechanism. I truly appreciate his time, patience, knowledge and professionalism to explain each and every step of the process as he treats my property. I ask many questions, mainly because I don’t know and no matter how simple, I’m never made to feel any question is a dumb/stupid question! My greatest appreciation is for him providing “Pest in Va Beach 101 lessons”. Not familiar with the area, he’s educated me on rats, mice, insects, termites, fleas, wildlife, reptiles and just about any possible scenario I could encounter. As we’ve renovated/upgraded our home, all of a sudden after 10 yrs we’re seeing ants. Dave has made it his mission to identify and eliminate them. The above the call of duty steps taken to destroy this enemy reflect his truly caring for me as a customer, and more so a person! Guess I’ve talked long enough. Simply put he and Priority Pest Services of Chesapeake are ones for others to emulate! Thanks!

Jabbar Doughty

What a wonderful experience. The inspector Mike was excellent. He inspected a listing I had and my seller and myself were very pleased with his professionalism and knowledge. I recommend the to all my sellers.

Devan Womack

I had such a great experience with Priority Pest. The office was always efficient with answering my questions and working with my weird work schedule. The technician David Shaffer was incredibly punctual, professional and friendly. He had loads of good advice and did a thorough job! I will definitely be using them in the future.

Gloria McVey

From our first meeting with Devon Pilkington concerning damages at my mother's home, both my mother and I were very impressed. For six days we had several men from Chris, Luis, Billy, JR, John and others working under Mom's house. Every morning they came to the door told us who would be working and what they would be doing and every evening they were back at the door telling us what they had accomplished and making sure that we had neither questions nor concerns. The yard and driveway was cleaned up at the end of every workday. My mom's home, yard and personal schedule were treated with respect. Each and everyone of the workers represented himself and Priority Pest Services with respect and integrity. I will highly recommend Priority Pest Services to family and friends in need of pest and moisture control and repairs made necessary due to these problems.

Angelo Holley

Very organized and efficient wow

Brand Kelly

These exterminators got rid of our spiders and mosquitoes in our Nashville condo

Christopher Tull

Priority Pest has always taken good care of us and successfully resolved any problems we've had from termite damage to pest control. Our technician, David Shafer, is very personable and knowledgeable about what he is doing. He has gone above and beyond the service I expected in helping to solve our problems. Thanks! I would highly recommend this company.

David Howell

Devon and his team provided the best, most cost effective way to eliminate our crawlspace moisture issue. When we encountered issues during the work, Priority handled them in a superior manner. I am very happy with the end product and the price.

Chris Fairbanks

Very professional group of individuals who go above and beyond. They instill a sense of pride in a job well done in their employees and it shows!

Mark

Guys did a great job - professional, courteous, knocked repairs out quickly, cleaned up site - couldn't ask for more! Thanks Chris, much appreciated!

Natasha Hill

I spoke to Jamie at Priority who immediately welcomed what was a "complaint call." Although my complaint could not be directed specifically to Priority, he willingly offered his time to come check out my problem. Not only did he make it to my home within a day or two, but he also offered me advise on other situations seen in my crawl space and had that fixed for me, too. I have been having constant issues with my remodeled home since purchase in 2016, Jamie and the Priority staff were more than accommodating, understanding, and their services were nothing short of exceptional, especially in comparison to some of the other contractors/businesses I've been dealing with. I would certainly recommend!

Sara Taylor

I have been using them since I bought my home and they have always taken care of any issue I have had and are always very pleasant people to work with!

Wendi Higbea

I am very happy with Priority Pest, we use them for termite and pest control. I like the fact that they send the same service technician every time that way we don't have different people in our home each visit. Our technician B. Flores is polite, professional and personable. The office staff is helpful and cheerful, they always work with our schedule.

Emily Davis

Mr. David Shafer is the Man. Hands down, best service!

Kevin Sheerin

This was the second time that Priority Pest has done crawl space work for me. Their estimator was honest and the pricing was more than fair and well within industry standards. I base this on a few other quotes received for the same work. I did not feel pressured as with some of the others contractors solicited. This said volumes to me about the confidence in pricing and quality by Priority Pest. When the crew showed up, they were professional, considerate, quick and thorough. They did everything on their list and even took care of a few other minor things noticed while they were under my house. There was one minor cosmetic discrepancy with a Priority Pest subcontractor, but it was quickly remedied by a phone call to the estimator. This proved to me that there are still companies out there that hold true to "the customer is always right" mentality. Thank you Priority Pest for once again taking a stressful situation and turning it into a pleasant seamless experience!!

jerome deutsch

I’ve had continued terrific service from priority pest. Their staff is always on time and their commitment to follow up and my renters are extraordinary. I wouldn’t even think about calling anyone else

Kelly Coplen

Our "bug man," Basilio Flores, is always friendly and does a great job! I would highly recommend this company!

David Longfritz

I am really impressed with the services, everyone that I’ve dealt with really seems to care about their customers. Jamie has been great, and David, who came out for a quarterly service call last weekend, went above and beyond with service to our troubled French Drain system. Very professional work, thanks David and the whole gang!

Vikki B

We were very pleased with the work provided by Priority Pest Services. Their associates were extremely professional and able to answer all our questions. They spent several days at our home, removing and installing instillation, cutting wood, etc. They always cleaned up the work area at the end of each days work. We would not hesitate to use this company again.

Sandra Lomans

Basilio Flores serviced my home today. Very friendly. Took shoes off before entering my home. Answered questions . Very knowledgeable about company.

Carol Hernandez

Been receiving pest services for a couple yrs & David is awesome tech! He’s always professional & goes above & beyond for his customers! Definitely recommend Priority Pest services!!

Valarie Edeyosuri

Andrew was phenomenal! He was thorough, personable, polite and most of all on time.

Eli Kendrick

My highest regards and recommendations go to Priority Pest of Chesapeake. Hampton Roads is notorious for the water standing in your yard and probably under your house in your crawl space. I obtained ideas and quotes from 6 different companies and individuals on how to get my crawl space dry again. I had water standing next to the foundation and in random areas under my dripping insulation. Ted and I crawled under the house twice and had very long conversations about how to correct my issues. He educated me and I listened. Based on his recommendations, I did minor work myself before we came to an agreement on the additional repairs being done by Priority. A sealed crawl space, moisture barrier, deumidifier, and some subfloor repair (very simplified way of putting it) was the route I chose. Although I did not know the names of the people who worked under my house as it was being done, I inspected their work after. I crawled underneath my own house again and was astonished at how clean and well done the work was, particularly the details. I contacted Ted to address a question I had about the bathroom floor and I commented on the job well done. It was then I learned it was JR who had done the work. Many thanks to him and I hope he sees my review. The one question I had about the floor resulted in Devon (the manager) appearing with Ted to answer my question himself. It doesn't get more obvious to me that Priority cares about their product. Our conversation was pleasant and all of my concerns addressed. Ted, JR, and Devon have exceeded my expectations. I absolutely recommend Priority for anyone who needs work done to their home!

Isaac Needell

Great technicians! Everyone who has come to my house has been polite and thorough. I also appreciate that they are always willing to answer questions and explain everything in detail. I have a maintenance plan with them and I have been very happy with their level of service.

Ken Singletary

your rep jamie came to my home to investigate why one of the pump gfis was tripped and fixed the problem. and everything appeared to be ok. jamie insisted he needed to go underneath the house and check th entire system out. this extra effort resulted in identifying a bad sump pump. . took action to schedule a new sump pump installation. jamie was extremely professional during this inspection and a credit to his company.

Kendall Sivells

Priority Pest services has been placed in the category of companies in my personal opinion as a business that should be rated as the top go to pest services in the Hampton roads area. I manage various facilities with a combined sq. ft. equivalent if not more than 6 football fields and with no exaggeration!!! the only issue I have is sweeping up pestilence instead of squeamish complaints. Bugs are not a PRIORITY when serviceman David Shafer is at my campuses. Keep up the great work!!

Lynn Sparck

Darien has been my technician for a while and I really appreciate the confidence and knowledge he brings. He is very personable and lets me know I made the right decision choosing Priority!

Cynthia Goodman

The service we have received from Priority Pest Services has been top notch. The Pest Control Technician Mr. Basilio Flores has been very courteous and conscientious each time he comes to provide service to our home. Great technician and a great company.

Cindy Smith

The tech was super fast and Professional. He explained the bugs would go away and we may or may not see an increase. We were also allowed a free follow up service. Well that free follow up service was ignored hence the 1 star. We have seen more bugs and I've called emailed and left voicemail before my 30 follow up expired to which no one contacted me back. Please dont promote a free follow up and then never return the customers calls to request it. So I will be reaching out to another company and hopefully this time I do not have anything come back PERIOD! [8/24/19 services rendered...no call back or reschedule to come out for an entire month] FALSE ADVERTISING !

Nadine Seaman

Just had my quarterly visit from Priority Pest Services. I have had them for many, many years and am ALWAYS extremely happy with the service they provide! Extra traps and odor bags in my attic was an added plus today!! As I am very adamant that those rodents DO NOT get into my house! Basilio was so thorough, so knowledgeable, and so friendly! PLEASE USE PRIORITY PEST; they are great!! Thank you Basilio!!!

Erin H

I am sooooo pleased with Davids attention to detail! He listens to my concerns and takes care of what I see and what I dont see.(until he shows me) David explains/educates me on my particular pest problems without making me feel "stupid". I recommend Priority Pest and especially David!!! Melanie P in Chesapeake

Leah Spradlin

Excellent local family business!!

Sara Rowley

Andrew, who I've never dealt with before today, came out to treat for bugs. He was great! He did way more than he had to. It was just supposed to be a re-treat in one room where I occasionally get a Palmetto bug (which a nice way of saying "giant, angry, man-eating cockroach"). He asked exactly what was going on, and he listened. he treated everything upstairs very thoroughly, He even got rid of the roach corpse that I was too afraid to go near after emptying half a can of bugspray on it earlier today. My previous plan was just setting the place on fire, but after further thought, I decided that was a slight overreaction. He also re-treated the outside, and cleaned the cobwebs outside from around my door...which, honestly, isnt his job, but was really nice of him to do. Hes basically a hero.

Larry White

I have been using Priority Pest Services for several years now and what can I say that has not already been said. This is a great company with great people. They seem honest, fair, with prices that are reasonable. Whenever I have any questions or concerns they are quick to resolve. Basilio is my regular technician that I trust with all my pest control needs. He is very courteous, friendly and knowledgeable. He does what he can to see we are satisfied customers. I highly recommend this company for all pest and moisture problems.

Amy Dearborn

Excellent customer service and professional exterminators. Priority Pest took care of my pest problem quickly and the products they use are safe around my dog and family. Quick, efficient and arrived on time. Would highly recommend!

Elizabeth Herrin

We’ve always had a great experience dealing with Priority Pest. When we call for appointments, they are always very accommodating. Basilio has been the pest control technician for our house for over a year now and he’s always on time, courteous, thorough, patient (I ask a lot of questions), polite, and just generally pleasant to interact with. We are very pleased with our service! We’d definitely recommend Priority to anyone who needs pest services.

Divyesh Amin

I am very happy with Priority Pest, particularly with Mr.David Shafter who is technician who comes every month for pest service, we use them for pest control at our Subway Restaurant, Indian River Road. I like the fact that they send the same service technician every time that way we don't have different people to explain them that where they have to take extra care on some areas. Our technician David Shafter is polite, professional and very knowledgeable . The office staff is helpful and always work with our schedule, Priority Pest is best Pest service in Town they have knowledgeable and professional staff and very competitive rate, they never raise price since we start service before 7 years. I am very happy with Priority.

Sasha White

1st time dealing with priority pest control and David Shafer was a fantastic technician! He was very knowledgeable and thorough and walked me through the process as he went along. Excellent service!

karl konrad

We live on a lake. Plenty of pests to take care of. "Our" tech Basilio is the best. He's very professional adding to his fun personality. He always asks if there are any specific problems. Job well done Basilio! Thank you! Karl

Moni Ca

Excellent service from beginning to end. Prompt, professional and knowledgeable tecnicians.

Nicole

David Shafer has been my families technician for years. He is friendly, knowledgeable, and does amazing work. I cannot say enough good things about how helpful and thorough he is. Would highly recommend him to anyone looking for a pest service

Sandra Blackwell-Allen

My Technician was DAVID SHAFER pleasant from the time of the door opening until it closed. Can I just say I like efficiency but I love when someone just has a natural sense of customer service along with being efficient. He took the time to walked me through everything that he did and what things to follow up on. It was raining and a little cold but he still went an extra mile to ensure that the things I ask to be check were and at know time did he appeared to be annoyed at anything I requested. For me there are some people that just come to do a job and it shows and then there are Technician Like DAVID S that do a service because it is who they are. Thank you David for being knowable and sharing it, being courtesy,efficient and professional character. I see why you have the Lead in your title see you on the next visit :)

David Architzel

I contacted Priority services to evaluate my crawl space for possible encapsulation and installation of dehumidifier and fans . From the first day of the evaluation through to the completion of the work I could not have been more satisfied. The sales person was courteous and explained all the various options and helped me decide on the best option for my home. He was very knowledgeable on all of the issues and concerns of crawl spaces in general and took a good deal of time and follow up to ensure I was comfortable with his recommendation of what option he felt was needed for my home. The project started and finished on time and the installers were professional and extremely courteous. I was totally impressed with their work! I would recommend that you call multiple companies before deciding , but as I found out, you will not beat the quality and price Priority Offers nor the customer focused service they provide.

Bob Kelly

I had MAJOR moisture/mold issues in the crawl space under my Smithfield home. Also, two piers supporting the first floor had sunken over the past 22 years, resulting in one corner of my living room sinking down about 1". I solicited 2 bids, both of which came in well over $20,000. My wife and I had a friend over for dinner after Christmas and I told him of my troubles. He immediately recommended Priority, who had done similar work for his house. He went so far as to call the Chesapeake office, where they told him that Smithfield would be serviced by the Peninsula office. He called me and gave me the phone number and who to ask for (thank you, David James!). James Hardee (the owner of the Peninsula franchise) came out, inspected my crawl space, and gave me some very honest advice about where my limited funds should be spent to get the biggest bang for my buck. His bid, although not for the same extent of work as the other 2 bids, was many, many thousands of dollars less. His company guaranteed in writing that the work they accomplished would fix my moisture, mold and settling issues. With my background as a mechanical engineer, I can say without reservation that James knew his stuff, and his crew was a joy to work with. They listened to my concerns over possible noise coming from the sump pump and dehumidifier. The dehumidifier is virtually silent. The sump pump, however, was a bit noisy because the piping was touching the floor joists below our kitchen. They came back and isolated the piping using some foam rubber, and it is now much quieter. I can hear it kick on, which is a good thing, because then, I know it's doing its job. All in all, an exceptional experience from James and Priority. You are the best, and so I highly recommend your services to others. They also are a WAVY TV 10-affiliated "expert" business, which should give potential customers some additional assurance that they are dealing with a trusted business. James and Priority, well done.

victor morkunas

Family owned , local business that has treated me above and beyond outstanding customer service. Prices are fair, employees are professional, curtious and friendly. I encountered a problem with a piece of installed equipment, absolutely remedied to my total satisfation. Seriously consider this company for piece of mind.

Kimberly Woodard

I would like to thank Ted, Jon, Ramidas, Bruce and Steve! You guys are top-notch and made me and my husband, Ervin, feel extremely comfortable with the repairs to our homes crawl space (fungal treatment, lumber repairs, electrical work and installation of a dehumidifier). The price was reasonable and the work was exceptional! God bless.

Alex Sawyer

David Shafer is always on time. Explains everything and does a thorough job.

Stacy Carrasquillo

I Love Priority Pest, they have handle my pest issue so well. I have a new friend from them, David Shaffer, he does my quarterly pest treatment and he’s the best. He goes far and beyond to understand and fix your problem. He’ll be my pest handler forever or at least until he retires lol.

Fran Markus

I can’t say enough about how pleased I am— I had an emergency call in and was given an appointment within 2 hours due to a cancellation— David Shafer responded to the call and went above and beyond with an excellent job, courtesy and service— I look forward to periodic treatments to prevent “another emergency “

Kayla Anderson

I found one tick on our dog and called them to spray because we do have a child also who plays in the back yard.. Basilio comes once a month to spray the front and back yard and comes inside to spray the house and left us spider traps also, because I found a couple house spiders.. we haven’t had any issues since they started and I even recommended them to our neighbors who started using them!

Russ Sorensen

I am still very pleased with the service I am getting from Priority pest control. Their technician David Shafer does a thorough job and is very personable too.

kandr printing

THIS COMPANY IS THE WORST!THERE NEVER ON TIME AND THERE IS ALWAYS A RUN AROUND WHEN YOU CALL.I HAVE NEVER DONE BUSINESS WITH SUCH A BAD COMPANY.PLS STAY AWAY FROM USING THERE SERVICES.IF I COULD GIVE 0 STARS I WOULD.

Gary Smallwood

Priority Pest Services is a very good company to do business with. We have been with them for almost 4 years. They are always very accommodating to fit into our schedule. We have a quarterly contract with them, but they come anytime in between if we need their service before the next appointed time. They have all been very nice, pleasant people to work with,.

Joan Parham

Priority Pest Services and my technician, Basilio Flores have been the best pest service I have ever used and I have tried many other pest control services in the past that could just not perform like Priority at such a consistent level. I have had the same technician since I began my contract with Priority which is important to me because I am really afraid of bugs and spiders and Basilio is always understanding and I know he does everything possible to make certain that I don't see any bugs/spiders and if I do see anything, it is already dead. Priority is very professional and fair to work with regardless of the size of the job. I used them on a very large job for my attic and also for my routine pest service, and their quality is excellent all around. I highly recommend Priority Pest Services.

Cole Purkey

Basilio is the best technician we have ever had. He is thorough, considerate, and very knowledgeable about pest control issues. Priority Pest is very accommodating in appointment times. I will continue to use them for our pest control issues. I cannot recommend them highly enough.

Jennifer

I called them when I first moved here in 2015. David has been so helpful and on time. Always helpful and willing to accommodate my schedule.

Rhonda Smith

David is a wonderful technician. He has performed my quarterly and termite inspections. He always goes above and beyond to ensure customer satisfaction. He is thorough, polite, and knowledgeable. I am certainly glad that a friend of mine referred me to Priority Pest Services. I am also glad that David is my technician! Thanks for everything you do!!!

Frank Hrusk

Priority Pest is an superb company which is focused on their customers and their Lead Pest Control Technician David Shafter is the best. David when well behind the call of duty to install a dehumidifier in our crawl space. Thank you David and Priority Pest .

Sydney Nichols

I don’t even know where to begin. Jamie is one of the owners At Priority and is a long time friend of ours. Priority is a family owned business, and it is one amazing family that owns it, let me tell you. There is no one else I would get to kill all the little unwanted critters around my house. David is the tech I usually request and he is awesome! He does such a good job and he’s so friendly and thorough. I can’t say enough good... David is liked by so many that I wasn’t able to work it out to get on his schedule this time around so I tried someone new today. Andrew came out and treated today and he was super friendly as well and did an excellent job! I would definitely request him again. He was here for at least an hour if not more, couldn’t be happier. Apparently Jamie and Devon only hire the best! This is an all around great company who employs great people and I would recommend them to anyone!

Me Land

I had moisture problems in my crawlspace & was looking for an affordable solution. I called Priority after seeing their commercial on tv & finding out they were WavyTV 10 on your side's go to company. They sent their inspector Mike out & he found the problems I had & offered me the solutions I was looking for. I scheduled a crawlspace encapsulation, termite treatment & dehumidifier installation. I'm glad I did. Billy & Brian came out & did a fantastic job for me & finished in record time. They were very professional & listened to my concerns & worked with me to complete the job to my satisfaction. They were here on time everyday & cleaned up everything before they left. It's almost like they were never here except for that new, very clean & dry crawlspace I have now. I'd use Priority again & I suggest you call them too. Quality work guys. Thanks.

cherie charalambous

David Shafer with Priority is fabulous! We consider him a part of the family! Best Service and rates!

S D

Have you ever received really great service, and meant to write a review so that others can find a reliable company (but don't for whatever reason)? Well that's usually me! I just wanted to say how great it is to find such a reliable pest company. Nothing more disgusting than finding rodents in your attic and in your crawl space, especially when they get trapped and die! After calling, they quickly sent someone out to my house. Mark came spent a great deal of time accessing the situation, patiently explaining, and giving me a fair estimate on the spot. The technicians, Cody and Anthony, were on time and also showed the same patience and care as they went about their job. I can't imagine what it takes to crawl around attics and crawl spaces, sanitizing, cleaning and sealing access points. These two technicians were still polite and professional and patient! Thanks to all at Priority Pest for the great service!

Emanuel Lee

Services where great and helpful would recommend to family and friends David Shafer was my technition and went above and beyond of his services

Amber Joyner

Excellent service. Worked hard to fix the problem at the roots so that it doesn’t continue rather than treat it.

Jocely Musial

Priority Pest Control is a well run organization. They came quickly to give us a free estimate and a fair price. They did work over several days at our home and left the area clean upon leaving. I will not hesitate to call them again for additional work.

Scott Merce

We have been with Priority Pest Service is for five years and we are always satisfied with the pleasant treatment of the technicians today Andrew came out and did a excellent job he’s professional kind and thorough I recommend this company to everyone

Donna Rozinskie

It has been a pleasure to have Priority to serve our needs. They are very professional, but down to earth, in how they have addressed our needs. They have helped us to understand what is happening around and under our home. They have been very courteous and prompt when dealing with my wife and myself. They communicate well, so there was no misunderstanding about what they were doing, or needed to do, during the appointments, or about appointment times and dates. Priority has gone the extra step, to insure our satisfaction, in the work they have performed for us. We have recommended Priority Pest Services to my sister, already, and I would recommend them to anybody in need of their services. Thank you , again!! Steve K.

Jerry H

Scott listened to our account of what we were seeing for our pest problem in our attic, assessed the severity of the situation, and went over a plan of action that we liked. The central office was very proactive in scheduling the appointments. The day of the first appointment Darren and his assistant were quick in setting traps and sealing off access points to my attic, and took the time to go over what they had done. All the staff has been courteous.

Hattie Simon

Thank you for hiring wonderful and skilled techs. Very respectful and pleasant.

Charles Akers

Great service and affordable prices. Basilio Flores was attentive, willing to listen, and provided advice on dealing with the ant problem in our yard. He addressed all my questions and concerns professionally.

Nicole L

Priority Pest is a great company. Everyone is professional and courteous. All of the technicians are great, but David goes above and beyond. He understands my aversion to insects and takes the time to explain what he is doing and answer to my questions.

Jocelyn Gilchrist

David Shafer provided excellent service! We were impressed with his knowledge and willingness to answer all of our questions. The services were timely and professional. We will definitely use their services in the future. In comparison to other companies, we felt like their prices were reasonable.

sunshine swann

I would like to say that this company is an awesome group...from decontaminating and reinsulating my attic when rodents invaded my home, to their awesome staff I am very pleased that I invest in this service. I would also like to acknowledge the outstanding service I received during my last service call this past weekend. David Shafer did an amazing job He was very thoughtful regarding my questions and very thorough on servicing my home..he truly went above and beyond and provided excellent customer service. He truly represented Priority so well I am giving him FIVE STARS!!!!!! 3/9/19 I am writing this as a new review..SInce Google will not allow me to write another view I am adding my comment here. I had previously considered cancelling this trimonthly service however I remember exactly why this service is one of my best investments. Today I had a my Pest control visit and my tech Darren did an excellent job!!!!. He was kind courteous and very professional his energy was pleasant and I didnt feel worried regarding having a stranger in my home. He needs to also get acknowledgment for his Great Customer Service Thanks very much Darren you also get five stars!

Angela Perkins

I really like the care and attention David S. puts into taken care of my home.

Kenny Phillips

Priority Pest installed a dehumidifier 9 years ago in my house that is near the Great Dismal Swamp. I signed up for annual dehumidifier maintenance as well as termite inspections, as well as pest control services. There technicians are amazingly nice, as well as educated in their field. Recently I had a technician out to do the annual dehumidifier inspection. The technician noted that during his inspection and maintenance of the dehumidifier that there was possible fungus on the wood in the crawl space. The treatment cost was $450.00! I didn't understand why the fungus had re-grown because a dehumidifier was suppose to prevent the fungus from returning. (When I purchased the house, there was fungus, which I had treated & then installed the dehumidifier system). The technician told me he would have a supervisor come out to test the quality of the air and moisture of the crawl space wood. The supervisor, Jamie, wasn't able to call me back that day, therefore, he had a staff member call me to let me know why there was a delay. Then they asked what was the best time for Jamie to call me next day. How often does a company try to work around the customer's schedule? Usually its like, "they will call you when they call you." When Jamie called and I explained my concern about the fungus regrowth, he was very understanding and said that the "possible fungus" was probably dead fungus on the wood because my dehumidifier was working; that he would come out and run tests with company equipment to measure the air quality and moisture and to look at what the original technician thought was possible new fungus regrowth. He then said the technician who saw the possible fungus was going to attend some educational courses so that the misunderstanding wouldn't happen again. Jamie came and evaluated and everything was right-as-rain with the dehumidifier and confirmed there was no fungus regrowth. He further told me that Priority Pest will now start having their pest control technicians carry the equipment to measure air quality and wood moisture. When I told him I wished my system had a way of letting me know if it is working (because the dehumidifier that was installed is so quit, one can not tell when it is on/off or even working). Jamie reviewed the options that were available for homeowner's to check their own systems, etc. Jamie spent time explaining how fungus is treated and that unless you spend excessive amounts of money to wash the dead fungus from the treated wood, it will stay on the wood but it's dead and harmless. During the course of talking, I mentioned I needed a new septic field as I was told a few weeks ago by a septic company that my system was in failure. I explained the cost that accompanies septic systems and how grateful I was not to have to pay $450 for treating a fungus issue! Jamie said he knew of a reliable septic company and gave me the contact information. Since I had only found 3 other companies to obtain quotes from, having a fourth will be very helpful! In conclusion, both the technician and Jamie were pleasant and considerate; I can not say enough good things about the employees of Priority Pest. Would highly recommend!! On another note, there is another great person at Priority Pest; his name is Ted. He helped when the dehumidifier was installed. Ted and another Priority Pest supervisor got the company to approve of a "discount" because Ted learned I was a widow of a Fallen Police Officer who died while serving the community of Virginia Beach. I have great respect for companies that look beyond profits/gains to help their individual customers, like widows. You can't go wrong with Priority Pest.

Geoffrey Mones

Devon Pilkington, the Service Manager worked closely with me over a month to get my previous Horizon Titan XP90 dehumidifier replaced with the new WatchDog 900 dehumidifier since it was no longer working. Customer Service is number one with Priority Pest. It felt great knowing that I could call and reach the Service Manager to help me resolve my issue in replacing my dehumidifier in a timely manner. From the ladies taking my phone calls, to the technician, Donovan, who came to install the new dehumidifier, and to the Service Manager, I strongly felt their customer service was OUTSTANDING!!! This is the main reason I stayed with them for over 10 years for now for my pest/termite inspections and for dealing with issues in taking care of my crawlspace. If you don't like to go underneath the crawlspace and you want to know what your dehumidifier is doing, I strongly recommend you get the optional remote control/display unit. I installed it myself. Please look at my pics/captions attached.

Tanner Italiano

We have trusted Priority Pest to handle all of our pest control issue for years. They have always gone above and beyond to make sure we were well taken care of. We highly recommend them to anyone!

kasey green

Thank you Priority for always being honest, prompt, friendly and thorough! You provide outstanding customer service! Looking forward to a lasting relationship!

Sandbridge Tattoo

We use Priority Pest control for our home and business. David Shafer is always punctual, professional and does an amazing job. We highly recommend this company!

Melissa Thompson

Came out quickly, was on time, work as promised and fair prices.

Teresa Buchanan

Priority Pest Services has been my termite/pest control company of choice since 2010 when I purchased my new-to-me home. Not only has this company provided excellent termite and pest control, they also installed new insulation under the house as well as a new moister barrier. The install team was professional, courteous, and all materials were removed from the job site. You would never have known they were here. My termite/pest control technician is Basilio. I always ask for him. He is always pleasant, courteous, and thorough, not to mention professional. He answers my questions and my little dog likes him. When Basilio arrives at the house he introduces himself, lets me know what he is going to do, and then sets out to get the job done. I always recommend Priority Pest Services whenever anyone asks for a termite/pest control service.

Denise Snee

We have been working with Priority since our move to the area a year ago. To a person they are honest, friendly, and knowledgeable. Our current go to technician David S often goes above the requirements alerting us to any other areas of concern he notices even if they are not pest control related. Great tech and great company.

Michael Banks

A+

Clancy Bailey

David Shafer is one on their best technicians!!! He super nice, always on time and very knowledgeable. I truly enjoy this company!

Tom Saraceno

We are first time customers of Priority pest control. We had Andrew and WOW!! it is so nice dealing with professionals and someone who kno2ws what he is doing. He explained everything to us and told us what he was spraying. (We have a pet and we were concerned) he put our minds at ease. We went through one bad company to get to a true gem. Thank you so much Andrew! see you in three months. Happy Customers Tom and Donna

Peter Cullen

We're satisfied with services, for me it's been the people they send,always asking first if there is any problems. And they don't rush the job.5stars

joseph bujno

I had some issues with ants coming in through electrical outlets and roaches finding their way in my house so I found Priority Pest Services online and their 5 star reviews are very accurate. The inspector, Andrew Melito, was very knowledgeable and pretty funny! Talked me through every step and informed me of every product used and the hazards associated with the poisons. 5/5 for the Andrew and Priority Pest Services!

j upshur

Basilica Flores is the most efficient, professional and affable technician and represents Priority Pest in the best way.

leslie rambo

David Shafer was an awesome technician, very helpful, answered all my questions, took his time and addressed my concerns. Very pleased with whole process from setting up appointment with office all the way to treatment day to start my new maintenance plan.