Reviews of Landlock Pest Control (Pest Control)

lubevgman

Disappointed. I signed up for the services because of the persisting ant problem. After the first treatment around the house in June of 2018, I still had ants in my kitchen. That was the first disappointment as I thought that professional treatment should work better than my own. Nonetheless, Landlock offered to come and treat the inside of the house. So, they did. The effect lasted for about a week, and then I had ants again. After that, Landlock came a few other times leaving ant traps. The effect also lasted for about one-two weeks. A friend of mine recommended using store-bought TERRA ant traps, which I did. It worked about the same, and I did not bother to call Landlock anymore. So, Landlock was continuing coming once every three months as scheduled for the outside treatment. When the temperature was cool, there were no mosquito or ant problems. Since I was treating the inside of the house myself with TERRA and since I did not want chemicals around the house anymore, I decided to cancel my yearly subscription. I emailed with the cancelation notice on March 14, 2019, asking to cancel as of June 15, 2019 (when my contract ends). Customer care representative – Ms. Pamela – called me back a few days later. We talked and I asked her to cancel my subscription with my last payment being made in April 2019. Although I said I do not need any services in April (I wanted bees on my flower beds around the house), Ms. Pamela said that Landlock still must perform the last service. So, we decided that someone will come around April 15 and treat ONLY the inside of the house. After that treatment, I did not want the services anymore. Instead, a few days later, I received a voicemail of another customer rep saying that Landlock will come on April 1 with a regular service around the house. Although I was at home, I did not see when Landlock came. But they came. Nobody knocked on the door to offer the inside treatment as I anticipated. I did not complain since it was already late – sadly enough, the chemicals were already sprayed around the outside of the house. At last, a week ago, I noticed a mouse under the kitchen sink. I decided to call Landlock one last time. I called on Friday (May 10), Ms. Pamela said that she will call me back in the afternoon. She neither called on Fri nor on Monday. I called again on Tuesday (May 14). She said that she already closed my account and I must pay to reactivate. That is, taking into account, that my contract is still technically active till June 15, 2019. Yes, I said before that I did not want services anymore, but Landlock also said that they will come one day with specific service but came two weeks earlier with another service which I did not authorize. With all that said, was it much to ask to leave a mouse trap one last time and make a customer happy, Landlock? I was not a bad customer. You did not have payment problems with me and did not have to come more than 3 times extra in the beginning for the whole year. So, people, BE AWARE that treatment MAY NOT BE AS EFFECTIVE, and you MAY NOT EASILY CANCEL passed the first three days of signing. Also, learn from my story.

James Richards

I have been with Landlock for over five years now and have never had a reason to want to go to anyone else for service. They are always very professional and friendly. Great company and service!

AARON SENTS

Operate like a small company with great customer service, flexibility on plans and pricing. Willing to answer questions and explain all the chemical info to you.

Robin Bryant

They are always on time and very professional, they informed me of what they were doing.

Gunner Gilland

Great company. Excellent service. They treated for all the pests specifically the ticks and fleas in the yard. Noticed a huge difference since they have treated my family's home.

Sadonia Byrd

Very friendly and reliable

Rene Kronschnabl

Very friendly,honest, helpful and on time.

Melisa Tog

I have loved every tech that has come out but I must say I really enjoy Lamont! He is thorough and very mindful with what places to treat. He's definitely amazing!! Thank you Lamont!

Jillian Hooper

I don't use anyone else! Landlock is the best company. Very professional and everyone is caring. Looking for a pest control company? These are the people for you!

Mathew Porter

Very friendly, and family orientated. Great people!

Timothy Reiss

Dylan is excellent!! He pays attention to detail and great to work with. I have been with landlock for years and they have excellent staff. Josh and jason always helps you out too. Great company.

Amy May

Great employees, easy to deal with, awesome prices!

Greg Bean

We’ve been using Lanlock for a year and couldn’t be happier!

Yolanda Brannen

My tech was friendly and professional! He tool the time to explain their products and make sure my concerns are taken care of. He treated my home with care.

Bobby Reynolds

I left this company to try out another company called Insight Pest Control. I regret the move to Insight as their service is awful. I am definitely coming back to Landlock asap. I never had a problem with them, and I never should have left!

Rachel Dickson

Great company! Fast friendly reliable service! Love this company!

Joshua Larkin

Honestly I can't give an accurate review of their services because I do not have them. My review is because one of their sales reps was knocking and was not very respecful. My complaint is on their sales reps and not their service.

LoLo Hanna

Landlock has been servicing my home for 3 years. I highly recommend them. My technician, Lamont, is the best. The staff is very friendly, and I love the idea that they will come out in between services. They are very professional and Lamont is always on time and he makes sure that everything is done. They are the best in the area.

Amanda Worthman

Love these folks! Been using them for the past year and I have no complaints. I had a really bad bug problem after my neighbors moved and they took care of it within a few weeks. They come out as scheduled and are very price friendly. I def recommend!!