Reviews of Bug Busters Pest Control Services (Pest Control)

Schae Law

We absolutely adore working with Stephen! He's prompt, courteous and very knowledgeable of his craft. I highly recommend Bug Busters for all of your pest control services.

Matthew Stanley

Rob, from Colonial Heights does a great job. Would recommend this service above any I have tried.

Diane Elam

Rob is always very courteous and ready to tackle all of our pest control needs

Blair Thomasson

I have been with Bug Busters for years, just renewed my contract after a recent move. Gabriel Jenkins came out for bug treatment today, so thorough and professional!! Will continue to recommend Bug Busters to everyone. We also did mosquito spray this year, able to enjoy the outdoors all summer, thanks to this service!

Shirley Summers

Great Company!

Nora Washington

I've used Bug Busters for a year. I'm pleased with the job they do and the courteous, friendly workers. Rob promised and delivered great service.

Janet Abele

Our Bug Busters technician, Robert Shank is always friendly and efficient. He arrives on time, address any issues and always greets our staff with a smile.

Charlene Sanford

Robert Shank does a great job

Sharon Warren

Robert Shank did a great job, thanks Robert!!!

Hannah Ornduff

JC is the BOMB!

ashlie gentry

JC is always so professional & kind! He is the best!! We like Bug Busters!!!

Nikki Curtis

Stephen does a great job at our apartment community for pest control services!

Pedro Gonzalez

Rob is one of the best venders i have the pleasure of working with. Always polite always on time and my tenents are happy with his sevices.

ACE Washington

I’ve been real satisfied working with Bug Busters at our apartment complex and Rob is a great tech.

Katie Malone

Rob M. was amazing! We live near a swamp and the flies were intolerable; we couldn't even sit on our porch! He sprayed the immediate area around our house and presto! No flies or mosquitoes! He also treated our house, found a couple areas where mice could get in we never even knew were there, and plugged them for us. What a great company and great customer service!

William Young

Austin was very helpful and friendly during our visit. He was great at explaining and taking care of our concerns with the pest control. I would definitely recommend the service to anyone needing help.

William Damon

Rob did great job for us

Celithia Williams

They get the job done. Very professional and friendly.

Neen Bee

Rob is such a great person. He is very knowledgeable and able to answer all the questions I have asked him. He always bring positive energy into our office.

Hailey Reynolds

great job!

Steven Quigley

Met with JC today, he was a nice guy who knows his bugs. I will definitely be handing his card out to anyone with a pest or mold/moisture issue.

Jacob Orr

Awesome folks at this company! The technicians are extremely professional

Renee Fortemps

Stephen is always on time and efficient. He is always super friendly, our dog even loves him.

Caroll Alvarez

I haven't even gotten the service yet, but im already upset. They said they will come between 3pm and 5pm is 5:54 and I'm still at home waiting, like i don't have anything to do but wait for them to show up, they already lost a costumer for sure!

Everett Adams

Rob is wonderful. He always has a positive attitude, he is extremely courteous with all our residents and staff. I’ve learned a lot from him. It’s a pleasure to work with him

Bruce Waddell

Rob is a awesome technician, he is very professional, trustworthy, knowledgeable and reliable! I would recommend him to friends and family for all of their pest control needs!

Kim Collins

JC is awesome! We changed from Orkin to Bug Busters and love them!!

Brittney Brown

Robert Shank was great! Super nice and very friendly. He's very knowledgeable! I would recommend "Bug Busters" to my fellow business owners.

Christian Anderson

Robbert Skank came to my Waffle House and delivered awesome service. He is a good person to represent the company. Thank you Robbert.

HeatherLee Kellam

Great company I would recommend anytime. Robert Shank always comes in with a positive attitude and he does a fantastic job very efficient!

Brenda Eggleston

The company was wonderful to work with. Staff was knowledgeable and friendly. They went out of their way to be helpful. Fixed my bug problem for less than other companies.

Erica Linzy

Bug Busters is such a reliable and professional company! The outstanding customer service I receive from Rob M is truly unmatched. Highly recommend!

Michelle Baggett

We have used Bug Busters for a year now, any problem we have had they have solved. Rob in particular has been a wonderful service provider he is very kind, and efficient. Rob has never brought a problem to our attention he didn't already have a solution too. Thank you Bug Busters

Teyonna Lee

Rob Did An Excellent Job ! & Was Very Helpful , Gave Very Useful Tips And Information

Laura Waddell

Rob is amazing, always on time, respectful and is always keeping us informed with what is going on or what he is treating for!

Angela Jones

Technician Shank came by our office today in Mechanicsville, VA and did an excellent job! Very professional and knew exactly what he was here to do and where it needed to be done! We look forward to his visit next month!

Christina Shrader

I am writing this review so that no other family gets used by Bug Busters or taken advantage of. Please pass this along so others know that Bug Busters uses toxic chemicals on your plants yet will tell you it is safe. They will scare you into using their services, please don’t buy into their scare tactics! They will lie to get you money! Here is what happen to my family. Niban was used all around my house. Sprinkled in my garden, veggie and herb. I found out the active ingredient for Niban is orthoboric acid. What I found out from the Natural Pesticide Information Center: Boric acid toxicity ranges from minor to serious. Minor toxicity usually results in skin and eye irritation. More serious toxicity can result in symptoms such as respiratory problems, muscle weakness, and headaches. In cases of extreme toxicity, boric acid can lead to kidney failure in people. Boric acid can halt the growth of plants. Boric acid can be taken up from the soil by plants. It moves through plants into their leaves. Knowing this information on Niban active ingredient being toxic and being able to go into my herbs, I did not want to take the chance of getting poisoned. Also the fact that none of my plants grew told me that Niban had been absorbed into my plants making them poisonous. Bug Busters withdrew $49.15 from my bank account before paperwork pull date. I called and was told a refund would be issued. No refund was ever issued by Bug Busters. About a week later another $49.15 was withdrawn from my account and $99. I spoke with the manager John and we were able to come to an agreement that all three charges would be refunded. 10 business days later only the $99 was removed from my account. I than filed a complaint with the BBB. Bug Busters refunded one transaction of $49.15. I called Bug Busters again to ask why the original $49.15 was still not refunded and they told me it was on the bank. I contacted the bank they had no pending transactions on our account. I finally had to file a claim with the bank to get our money back. I told Bug Busters I no longer wished to use their services since they could not fix a simple issue. They than sent me an invoice for service and a tech three days later. I refused service from the tech and called Bug Busters again stating they needed to cancel my services. When I spoke to Jordan for the last time I let him know that his company was screwing over a military family and that BBB does take this into account when claims are filed, he laughed as if this was a funny situation. I have not heard back since then. Please share and pass this information along. I do not want any other family having to jump thru hoops to get a refund from this horrible company.

ryan massa

Fabulous experience with this company. We moved into a house that had American, Smokey Brown, and Oriental roaches. We moved in around March 1, 2017 and immediately started treatment with Orkin in Midlothian, by July 2017 the problem was not getting any better and was actually getting worse. The week we called Bug Busters we saw 7 or 8 roaches in our house in various stages of lifecycle (alive and dead). It has been over a month since the initial treatment with Bug Busters and in the first 2 weeks we saw 2 dead roaches and nothing else for the last 2 weeks. I have been extemely pleased with this company. Thank you.

Lisa McGinnis

This review is for Robert Shank From Pole Green Elementary Cafeteria Lisa McGinnis Cafeteria Manager Robert Shank is very Customer Service Oriented. He asks questions and listens carefully about any issues you may be having. His knowledge in pest control is very helpful to Food Service Facilities. Lisa McGinnis

Julia Inge

Robert Shank is very professional and informational. He keeps us informed on what was necessary for our issues. Thanks for a great job.

Holly O'Bannon

Switching to Bug Busters for my pest control needs was one of my best business decisions. The company is knowledgeable, friendly, and I truly feel as if I am in good hands. Stephan Mann does my weekly pest control and my staff and residents LOVE him! I wouldn't want anyone else taking care of my residents.

Jordan Karim

Bug Busters was great to work with, despite a hiccup. Their inspection was quick and thorough and their price was in line with other quotes we had received. The first treatment turned out not to be sufficient to take care of the infestation. The company came out three more times for followups with chemicals before finally doing another, much more thorough heat treatment which eradicated the problem. The thing that was so great is that the company never gave us push back or tried to wriggle out of their agreement; they said the bed bugs would be gone and they worked until that was the case.

Sandy Martin

Robert Shank did a great job today! Very professional and friendly. All tenants like are happy with his service.

Carla Irwin

One of the reasons I like Bug Busters, apart from my husband working there, is the family atmosphere and the care they show customers.

Jeff Szablak

Bug Busters has been a fantastic company to work with. They are extremely informative and consistently give us exceptional service. I want to give a personal shout out to JC Irwin, Stephen Mann, and Kevin Reeves for their extensive knowledge and how great they are!

Cabell Davis

Robert Shank did a great job!