Reviews of Reliant Pest Management (Pest Control)

Joann Riley

A solicitor from Reliant came to our house at 9:15pm (after dark). This is unacceptable and completely disrespectful to our family which includes dogs & young sleeping children who were all disrupted by this man. The man was not well kept in appearance which made me uncomfortable as well. After contacting the police to ask about this we found solicitors are required to have a permit and are only allowed to solicit during the hours of 8am-8pm. They confirmed that Reliant does not have a permit to solicit. We've contacted Reliant about this and requested to speak with the supervisor as well as the owner. We could only leave a message for them to call back and haven't heard from anyone yet. It's their business to know about the requirement of a permit and to train their staff not to visit homes after 8pm to solicit services. This is very unprofessional and not what I consider good business practice. Furthermore there were 9 complaints filed with the Better Business Bureau (BBB) 6 of which were closed with the customer still being dissatisfied. There are plenty of great pest control services in the Austin area. Don't trust these guys.

Chance Justice

Showed up promptly, very professional and explained the process in full. Mack did a great job in spraying the entire house and was very thorough in his work. Glad to have Reliant fighting the pests off at my house! Great work, and highly recommended.

Damodar Acharya

Nonsense service, spray water, unable to kill roaches even inside the ziplock bag. Roaches lived for 15 days in a ziplock plastic bag where I requested the service guy to spray in. I request all of their customers to try same thing: catch some roaches, put them in a ziplock bag and ask the service man to spray in; the roaches will not die for 15 days. They never share service managers' contact. office staff can do nothing. Although they guaranteed their services on paper, they will never refund even if they can not fix. They are commercial, not specialized in service. They are legal scam.

Angelito Rios

I did not mind the sales guy coming to the house, but the actual pest service its not good, the bugs keep coming and coming, the first service they did not cleaned the spider web or the wasp nest, when i called to cancel they came with this “agreement” that i signed, they sales guy told me it was no contract service, never mentioned anything about an agreement, now i have to pay $100 to cancel that, they have this warranty thing, they emphasize in this warranty way to much, “we will come back and fix it”, I work in the customer satisfaction area too and it’s your job to the right thing the first time. Not recommended, screw this big companies.

Charlie C

They were passing out fliers in my neighborhood and I found one of their employees in my garage. By they time i called the police they got in a car and drove away. you cannot trust this company. Talked to the office manager about this instance and she called me a liar and said her employees would never do this. She said I did not see what I saw. DO NOT TRUST this company!!!!

Sachit Baliga

Customer since a year. Has been a reliable service until now.

cory policht

Called to tell them I found another service and would like to cancel, they agreed after some discussion to keep me as a customer to which I declined. They come back out the following quarter at which point i tell the technician I canceled their service, they charge me anyways and say it's under contract. Second time I call to cancel their service they tell me I have to pay it off which is more than the contract itself. I pay the rest of the contract off that day. Now here they are charging my card again for a service I have canceled and now they have double charged me... Do not get service from this company.

Felipe A Mendoza

I've been a proud customer of Reliant Pest control for over 5 years now. The customer service is top notch and their technicians are very friendly and knowledgeable.

Nancy Cope Greenlief

Professional and happily answers my many scorpion questions!

Jacob G

BEWARE!!! We signed up with Reliant in April based on the "no contract cancel at any time if you're not satisfied with your results" information given to us by the sales agent Matt Mikulecky. It was downhill from the beginning - we were not given a date when the service technician would treat our yard until the day he came out; despite promises of a reminder call. We also noticed the treatment was substandard compared to Home Team, our previous pest control team. The next issue came when we decided to cancel or services. We were informed that it would be a $160 cancellation fee to break the contract. When we informed the manager, Angela Carter, of the information we were given by Matt she balked and said "I know how they're trained, they would never say that." Not only are they a poor pest control company but they lack customer service and moral standards. We will be going back to Home Team.

Michelle Lowther

A salesperson for Reliant came to our door and asked about treatment. We had just moved into our home and we had ants inside and a lot of ants in the backyard. He said that they would be in the neighborhood on Saturday and could do a treatment. Great news, one less thing my husband would have to do. Very friendly salesman and we ended up talking about many things including me having lived in another part of Austin that he was interested in living. The treatment price was $50, which I thought was great because we had previously used another well known pest control company in Austin who charges quite a bit more. He told me where to sign and I gave him the credit card information. He had told me that someone would check back with us in 2 weeks to see if our ant problem was solved. The guy who came to do the treatment was on time, and very friendly. Treated inside and outside of the house, told us we could see more activity and to let them know if we had any issues. I never heard back from anyone from Reliant, so three weeks later I emailed them saying we still have ants and we were told someone would check in with us. Had a quick response back on having someone come back out. Met the treatment guy in my driveway, told him we still had ants in the backyard, he said no problem I'll take care of it. After a while I didn't see him and looked out my window and his truck was gone. Would have been great to have him let me know he was finished. When my husband came home he gave me a bill. Apparently the guy who did the treatment couldn't be bothered to ring the door bell. I was shocked when I saw it was a bill for $92. My understanding from the sales person was that Reliant would come back out free of charge. Today I checked my email and Reliant charged my credit card for the service. I called and spoke with a woman who had me speak with the manager. He was quite rude, denied that I was told that someone would come back out, even though I emailed the person who set up the second service and I clearly stated it. He said that I signed a service agreement and authorization for use of our credit card. I told him that I signed where the salesperson told me to sign and I thought it was for one time treatment. He said he would nullify the service agreement but would not credit the $92 back to my credit card. I told him that if I had known I was going to be charged I would have had someone else come out. Didn't matter, so I let him know I was going to leave review on Craigslist, that didn't matter either. So now I'm out $145 and still have ants in my backyard.

Guliang Wang

Service is on time and customer service is really easy to talk to (rather than talking to machine for 5 min before someone comes)

ethan lamkin

Very professional. Had a problem with millipedes when it rained several times in a month, called them and they came out for a spot treatment. Have had service with them for a couple of years.

Richard Topp

We have entrusted Reliant Pest with our home for going on three years and could not be happier! Everyone is so nice and always respectful. If they say they will be there they will, if they say they will do it, it is done. We have had other services but canceled after problems. Love their routine bug and MOSQUITO spraying. Thank you Danny and Shai for your great hard work in this HEAT! Wish all other home services were as trustworthy as Reliant!!

angela carter

Best place ever!

Andrew Pritchett

Update: I was not impressed with the companies service during their initial visit. However, after expressing my frustration to the company they did make an attempt to make things right. Personally, I will still be looking for another company to continue my service.

Crystal Reaves

We subscribe for Mosquito Control service and our Technician, Gabriel Cabrera, has always gone above and beyond. Great Company ~ Great Service ~ Great Employees.

Heather Baker

I love Reliant. I am extra picky and they accommodate my finickiness. I am not a native Texan, Justin's willingness to educate me to better prevent issues is wonderful. Justin is kind and very respectful. I can't say enough nice things about this company!

Moss A

These people are the worst. Constant solicitation. Literally every other week someone leaving litter around my door and knocking to solicit business. One time it was two different people on the same day! Despite numerous requests to be removed. I would never even think about doing business with a company like that.

Wendy Palomo

I am from the Midwest and wasn't use to the bugs down in Texas. Reliant Pest Management is keeping a smile on my face keeping those bugs away and I am really enjoying my new home in Wonderful Texas.

Austin Goodman

We have Reliant Pest Management at our home in the North Austin area for about 2.5 years now! When we first called Reliant out to service, we had roaches everywhere and a terrible mosquito issue. We signed up for both the bimonthly pest control plan and monthly mosquito service. The results have been great ever since! It is all very affordable as well! I would recommend Reliant to anyone moving to Austin or the surrounding cities!!

dtitus74

I specifically put a no soliciting sign on my door to keep door to door sales people from ruining my doorbell and waking my baby. A salesman from Reliant walked right up to the door and rang the door bell waking my baby. When I answered the door he started with his pitch. When I stopped him and said no thank you he said he had been hearing that same thing all day. I said the no soliciting sign should have told you all you needed to know. He looked at me at said "yeah well everyone has one of those. They don't really mean anything". In Killeen, TX they do. He was breaking the law. Try and call this company.... it's impossible. No one ever answers the phone. Instead your are forwarded over and over agin to a recording to leave a message. Terrible garbage company!!

Mimi Magee

I have been with Reliant for the past 4 years and have always been 100% satisfied. They are always on time, the rep is always pleasant and helpful, and if I have any concern between treatments they send someone out right away at no extra charge. They do great work. They even put a note for the rep to close my gate tightly each time they come so my dogs don't get out. I truly love this company and appreciate the outstanding service.

E T

Worst pest control ever- lie about everything

Gavin Gunkel

Amazing company! Great customer service! My technician isaac ( a student at Texas state) walked me through what he was doing for my house, and was very kind to my dog and kids. Very satisfied, and I’m glad I switched from hometeam.

Steve Lynch

Great experience. Good service. No pest problems.

Amiee Mueller

They are always nice when I chat with them by phone or in person. They do a good job and are easy to work with.

Rr Swa

Great service with a great price. The technicians are friendly and knowledgeable. I really enjoy the consistency. Will Leshikar was a pleasure to deal with.

Stan Dupuy

DJ is awesome! Shows up with a smile, listens to your concerns, then does his job. Reliant Pest Managementis the best!

TJ Donnell

Reliant has been great. They always ask if I'm seeing any pests so we can treat them right away.

Holly Bahamonde

One star for scamming and lack of professionalism. When the door sales guy came up he was actually very nice. The problem began when the roommate signed “for permission for an initial spray”. A separate pest company I chose happened to come at the same time as Reliant and Reliant said “sucks for them cause they already signed a contract”. It turns out the roommate signed under the guise of an initial spray but the document provided was a contract for two years. Exercised our right of cancelling contracts with door to door sales within 3 business days under federal and state law and haven’t heard since. Fed up with rude unprofessionals coming anywhere near my home.

Louise Bachelier

I needed help with the fleas and Reliant came running out. I also enjoy that they keep track of when they have to come out.

Ellie & Nick Albers

Dependable and friendly.

Matthew W

Excellent, friendly , reasonable cost, on-time service and very effective treatment! Highly recommend!!!

Bryan Elrod

Great service and no bugs :)

Sean Stockwell

New to the area and never had to use a pest control service. From service techs to management they are very attentive, approachable and most of all RELIABLE! I would recommend this company to anyone.

Justin Man

Poor Service, leave multiple voice mails, emails and msg to cancel the service but they never call me or response to my email since the 31st. Finally I got a call from them today (August 5th, current customer always got transferred to voice mail so I have to pretend as a new customer and someone answer my call within seconds!) to cancel the service but i have to make the payment for their service on July 31 which make sense, but what surprised me was I got charged for a past due finance charge! How is that possible for them to charge me a past due fee just 5 days after the last service? This doesn't make sense to me! Now I have to call them tomorrow to make sure they are cancelling the service!

Clint Gardner

Been to our door 3 times in last 4 days to solicit our business. Please stop.

Mike Queen

Reliable and guarantees there work. Will come out and treat between scheduled treatments if a problem arises.

Laura Wilkerson

Friendly, reliable, and quick to respond. We love Reliant Pest Management!

James Higginbotttom

I'm not able to get on Portal to review my invoice from satuSatu 21 July2018

Todd Krahenbuhl

Super pushy sales guy came to my house multiple times. He quoted me $40 per month, which is above most other pest management companies in the area as well.

Tracey Juron

While I do see a lot of negative reviews, I personally do not have one complaint. The office staff who answers the phone always are so caring and scheduling is easy and happens within a day or two. Each tech that has come to our house has been exceptional too and very thorough. We live in a new community so it will be a constant uphill battle with bugs, but needless to say I've called them three times this month and each time they've come out right away and treat anything I ask.

Nicole Brin

Very thorough, explained everything and was really nice. Thank you!

Mary Duce

Always on time, always courteous and always professional. Often does additional work when the necessity is discovered. Clean, tidy and effective. Cannot ask for more

Faith Ricciuti

Salesmen need to respect no soliciting signs. Even after I pointed out that there are no soliciting signs posted, two salesmen continued through the neighborhood. I had to threaten with police to get them to stop. Not a good reflection on the company

michael korolevich

arrived on time as scheduled. explained application and findings.professional.

Arisedelia G

My in laws and I LOVE Reliant, They service our home in Buda, tx and I have already suggested you guys to all my friends and family in San Antonio as well!!

MJ

Great pest Control company. Truly care about their customers experience, homes, and they follow up with every service.

Bob Taylor

Excellent service, Reliant keeps all the bug critters away from our home !!! Reliable, courteous, quality service at a fair price !!!

Chuck Pollard

Pest Controller performed all of the service quickly and quietly.

Karon Hill

Always courteous and go out of their way to help with any problem I have. J D has come several times now and it's always a pleasure to see him.

Unknown User

Do yourself a favor and stay away from this business. If you get on someone's bad side they will set you up. I promise you will be out the door for one little thing you do wrong if you do. They barely train you and expect you to know the entire handbook. If you have no other choice but to go here, you better not be willing to stand for anything. You better be a dog on a leash. Do as your told, get stepped on and looked over. AS a former employee In Austin,Tx i would say they are a seriously a cruddy company. They do not care about you or your personal life. It's really all about how much revenue you can bring in and how many accounts you can service on a particular day. They give you vacation time, but of you want to take it, it is up to you to restructure your accounts in order to take the time off. So imagine if you want to take a week off. You end up working your tail off the other 3 weeks and putting in extra days to get the work done. There is NO ONE to help you! Everyday of work is mandatory even if you have 18+ stops in a day! Each stop can take about 15min-1hr+ not including drive time! Only 24 hrs in a day people! I Wouldnt recommend a Butler from Wisconsin to this branch or anyone! Family is so called important to everyone well only if your management. Your work is never good enough, branch manager is very arrogant and is all about controlling employees. If you speak your mind your being told your negative, or being told if you should decide if pest control is for you. This branch will always have a turn around with employees until they get the right management in there that will actually do some work instead of delicating it. Pros: Decent pay Cons: Micro-managing and long hours and no family life Poor management, too stressful for the pay

Kavin Shah

Amazing service, great people, and timely communication. TRAVIS is the man!! He was kind enough to even show us this Black Widow spider...which he promptly exterminated. Highly recommend them for your home.

Claude Perrier

Great Service from the whole team. Emanuel did the service was very nice and answered all the questions that I had. Could not be happier with Reliant Pest Management.

Ramana Reddy

Highly recommend pest service.

Wendy Dewerse

Reliable and effective pest control

Carlos Ardon

A sales man came by the house and offered us a good deal on the pest control. We decided to go ahead and enroll on a year contract. 4 months later I still have an issues with spiders and others pest around and in my house. Customer service was not helpful and the sales person lied about “just call and we will come over and spray again for free, month after month”. I canceled my service even tho I was forced to pay an early termination fee for services not rendered as promised. I will not use them again and will warn others of their bad practices. Spiders where still seen after two days of spraying.

Fiona Baker

The technicians and office staff are excellent. If the sales guy wasn’t so pushy and obnoxious would be 5 stars!!

Rawlins OnWii

Reliant has the best customer service.

HeavenlyEvanly

I asked the sales person to leave because we are a no soliciting neighborhood and he said, "Why don't I sit inside your house in your AC and you can come walk the streets." If this is what the sales people are like, imagine the horror of the service.

Marc Messina

I have been a Reliant customer for four years and I have been very satisfied with their service. We typically don't need unscheduled service, but the few times we have, they have responded quickly. There customer service and pricing has been spot.

Eddie Lozano

The service was good and techs did a great job. Did not appreciate the auto renew after my year contract was over.

John Barber

Reliant has always been friendly and courteous for every visit.

John Gutierrez

Horrible company. Customer service is non-existent, seems to be loaded with fake reviews here. Do not listen to their sleazy and pushy sales people. It is all lies. STAY AWAY

Luis Poutou

Reliant has gone above and beyond to help get rid of unwanted critters. I’m very pleased with their work, results and customer service.

Viktor Cepeda

Realiant is a great pest control company, with awesome customer care. I needed to change my appointment and Savannah helped me and was very sweet. I would recommend bi-monthly versus quarterly. A week before my appointment (3 months from last spray) there were a few bugs, but barely. I don’t think any company can hold off bugs for more than 3 months. So I’d definitely go with Bi-monthly. It’s worth it, and way less worry.

David Buss

Very friendly and helpful. Handled everything I needed.

Mark Parton

Reliant has been punctual and professional in their initial services and following up when needed. We've only used them for 2 months but we are super happy with the service and would recommend them to friends!

Soleil Angelique Watson

Great service!

Coryne Konz

Will L. did a great job spraying for pests on my initial visit. He explained everything and answered questions. Good service and very polite and took shoes off coming indoors. Great service...now...ants...die!!!!

Luis Mendoza

Gabriel came to my house to inspect the problem I had and gave me a solution I am very happy with your services thanks!!!

Doug Fowler

Great company. Highly responsive and effective at taking care of problems. Very good communication.

Tiffany Prusinowski

No animals or bugs! Thanks Reliant!

Tammey Buster

Always courteous, will work with you to make sure that you are happy. Tech is very polite, answers any questions I have, addresses concerns....would recommend

Gray Chaney

Made many promises... .didnt deliver on any. Was told they treat for fire ants.... well... only if you pay them extra. Their follow-up visits barely last 10 minutes... lots of excuses. NOT a good choice.

Dale Boring

Nice group of folks. They always take care of business and are friendly. Good service.

Jimmy Freeman

great service and friendly people. We recommend this company

Patte Nafius

For the last week a guy from Reliant has come to our door and stated that he just signed up our neighbors and sprayed their yards. 3 times this has happened and 3 times he was told we have a company we are happy with. My question is, if they are so great why do my neighbors need their yards sprayed 3 times in one week? I know telling someone that they signed their neighbors is a ploy, but seriously don't they write it down for their other sales people to see what was said the first time? I am so annoyed with them, I get once coming to try but 3 times? Nope to this annoying company and their shoddy sales tactics.

No

Reliant always does a great job. If I ever need them to come back, they are very responsive.

Andrea S

They are a good pest control service. They work with my schedule very well. They also stop by my home outside my schedule if I request extra treatment with no added cost. They are available through email and phone with quick replies. I will continue to use Reliant's services.

Ericarmen Mililli

Our routine maintenance today went very well. He did our interior and exterior. Cleared up all spider webs and sprayed entire yard along with knocking down wasp nests. He even found more hidden places for spiders like under our grill. Looking forward to our next visit.

Local Guide KK

Our neighborhood has signs posted no soliciting and your rep is calling on my house at 7:30 pm . Please refrain from going into neighborhoods that have posted signs with regards to solicitations. And I called the Bexar County Permit and Sheriff's Department and your permit does NOT extend to the county. And any person trying to come into my home or raising his voice and arguing with me on my porch will be met with a Sheriffs officer. And arguing with the homeowner is a sure FIRE way to NEVER get business. Highly unethical behavior.

Mark Brannon

Read this: I don't have any idea about Reliant Pest Control sales persons, but their services are second to none. This company actually cares about their customers and the techs always professional. If you have any on going problem after reliant spray your residents give them a call and they will send someone right out free of charge. Reliant is a great pest control company and I'm glad to have a company who shows their customers they cares about them. We love you guys and will keep you for life for our home pest management. PLEASE READ AGAIN!! ...I decided to make another review due to the pass experience that I've experience with Reliant Pest Management. When I write reviews for businesses purposes is to inform people of the good businesses and the not so good businesses. So, from my own experiences I like to help by telling people the truth about the business itself. Today I had an exceptional visit from Reliant Pest Management out of Austin, Texas. I had a fire ant application done on my lawn and a pest control in and out of my home. The two young men that came to my home was very professional and business oriented. They explained to me the process of the work they was going to do, and what it contained, alone with directions on how to water my lawn after the application was finished. These guys was very respectful and courteous the work was done in a complete professional manner. Reliant Pest control has been my choice for a very long time and it have worked great for my home. Now I have to say to the two young technicians that came out "Thank you again Ty and Jared for a great job that you guys did on my home today.....you guys are the best."

Lillian Siemienski

I just started Reliant services. Will Leshikar was very thorough and professional. I will recommend Reliant to everyone.

Amogh Agarwal

The sales rep and the servicing rep need more training for sure. The sales rep just cares to put you on the first $20 service so you never cancel thereafter due to cancellation fee charges. The servicing rep carries a hand pump which leaks. I am pretty sure there are good professional sprays to use for the inside. Who would like a leaking hand pump in the inside? When you ask to cancel, they get rude with you and tell me they don’t trust that the pump was leaking!!!! Fortunately I got it cancelled in time. I hope you guys have a better experience dealing with them!!!

Stefanie Schindler

I had a good experience with this company. We had good results and they were always great to work with on the phone. We have moved out of the area so we no longer use them, but I recommend them to anyone in the San Antonio area.

Jarrett Roster

Great service!!

Don and Sandra Evans

Great job, as always.

Michele Skelding

Stephan is always so pleasant, so professional, kind and efficient, and takes time to throughly take care of any issues! Very happy with Reliant because of Stephan. Michele S.

Gregory James

We have had Reliant pest control services for about 3 treatments now and we have not been happy. We have used other pest control companies in the past and we have more bugs now than with other companies. We are also used to other companies spraying inside - but these tech's just come spray outside and leave. We have not called to specifically request inside service, but we are used to others doing it automatically and we didn't have to request it special. I called to cancel and was told we are under contract for 2 more services. I didn't want to continue with a company I am not happy with - and they wanted to charge me $134.00 for the "discounts" they gave me on the previous services. Their "discounts" were only to match the price I was paying with previous companies. So basically they were overpriced, had poor service, and then charged me their high prices when I wasn't happy with the service. I paid it just to get away from them. What does that say?

Michelle Mendoza

We ended up deciding to use Reliant a few months back when we first moved into our house because we needed a pest control company and they were going door-to-door in our neighborhood at the time. They offered the first service for $40, “no contract, cancel at anytime.” As soon as summer hit and it started to heat up, we found the service did not work AT ALL. We were constantly finding spiders and crickets in our house, even after the free second service since it wasn’t working. My husband started doing it himself and the problem stopped. Well, I called to cancel and they are saying we owe $100 from the first discounted service because we are under a service agreement (sounds like a contract to me). Our neighbors used them as well because they went door-to-door on our street and they are also having problems. Also, them asking us to pay an additional $100 from the first service is a TOTAL rip off. My husband bought all the material to spray and the insecticide, and a bottle of the best insecticide that will probably last a year was way cheaper than what they are saying the first service was supposed to be. I don’t recommend them.

Shannon Wendler

So far I could not be happier! One for me is price everyone else was charging way too much. Reliant was reasonable and offered the best for what we got. I for one was happy that someone came to my door because I had spent a week looking for someone and gave up!

Juan Arispe

I was contemplating terminating my association with this company when a young technician arrive by the name of Cruz, because of his professionalism I changed my mind he was very courteous and very professional. he had no knowledge of my pending action and took great pains to ensure that I was satisfied with the service. His professionalism restored my confidence in the company so I will continue my association with this company if they hire people like Cruz who is on staining technician

Lee Malko

Today, Nov 12, your representative, Shai, performed his regular maintenance schedule. I would like to take this opportunity to convey to you how pleased we are with Shai and his attention to detail. He is a fine representative for your company and a real asset. You must be very proud. In this day and age, a company, offering a product or service, can be very competitive and for a customer, making a selection, can be very daunting. When a representative provides extraordinary SERVICE, this is truly remarkable and needs to be recognized accordingly. Kudos to both you and Shai. All I can add is K.G.D.S. (Keep Going; Don't Stop). Looking forward to our next treatment!

Michael Tribble

Pushy salesman that asked me to sign a blackedout clipboard to allow them tk do one service to see how I liked it. Next thing I know I am im a yearlong contract. Unethical liars. After paying nearly $90 per service. They now want to come back by monthly for services you should only need 2 times per year. RIP OFF. AND FINALLY. JUST CAME BY MY HOUSE, ONLY DID THE OUTSIDE AND CHARGED ME THE FULL $90 DOLLARS AGAIN. UNETHICAL RIP OFF ARTIST OF A COMPANY. DO NOT USE IF YOU ARE SMART!!

909 K

Their sales person has been in our neighborhood for the last week and has come to our door everyday. We keep telling him we are not interested but then he comes back the next day. Do you understand that no means no and if you keep bugging us like this it is harassment and you will NEVER get our business. Not to mention, our entire facebook page for our neighborhood has been talking about how much of a pain your sales person is and you will be lucky if you ever get business out here. Not to mention, our subdivision has a no soliciting sign that we all voted on because we do not want people selling door to door here. Please get your sales person to leave us alone. The sales persons name is Matt Mikulecky.

Ben Ballou

Reliant has been great. They are always willing to come out for unscheduled services if I have any issues or concerns. Their customer service has always been great. I would recommend them to all my friends.

Edgar&Lina Puerto

Ever since I have Reliant, I do not have to worry about anything. I have not seen any creepy animals around my house.

Daniel Cortes

I have been a customer for over a year and have never had any issues with Reliant. Will Leshikar came out this weekend and gave his professional expertise on what we should do in the future to help keep any pests out. He was very helpful and professional. We like having them service our home and really appreciate the weekend availability.

Esther Martinez

Good customer service, answer phones when call. Come out in between service if needed with no hesitation. Technicians are friendly, clean, on time, and keep on touch about arrival time.

Peter Wallner

Reliant always does a great job. Courteous and on time. Will Leshikar is thorough, professional and willing to explain any facet of the application process.

Alan Mark

The Staff , both in the office as well as the field technicians, are very courteous and professional. They call to remind you of your appointment the day before and the technician also calls when they're about 30 minutes away, just to make sure that there are no problems with your service. The office also asks How Did We Do? By email the next day. Overall, excellent customer service and great pest control , at a fair price.

Douglas C. Gengler

Not recommended!! We were told that if we weren’t satisfied, the person would come back out at his expense which was the case. We continued to have bug issues and since we decided to move, we tried to cancel before 30 days and go back to our prior service until we moved. According to the sales rep, we could cancel before the 30 days as long as we paid for the first treatment, only to find that was not the case. There was a $100 cancelation fee which we paid just to be rid of them and the hassle that went along with it. If we haven’t moved yet, we couldn’t provide proof of address and payment was due now. Lesson learned, if they come to you, don’t answer the door. Get a written guarantee first before signing. Service was not effective anyway.

Rob Shook

Salespeople appear to be unable to read "No solicitation" signs posted at every entrance to the community. Not the impression to make on potential customers.

Quanetta Corral

Great company. Very reliable and accommodating.

Lakshminarayanan Angamuthu

I'm glad to have reliant pest control for our new home. Will leshikai provided great service during the initial visit and explained all the details about pest control. Thank you so much!

Jeff Lee

An arrogant and condescending sales rep came to my house in Bryan on Friday, Aug11 at 8:10pm. I will do all I can to make sure the word gets out to NOT hire this company.