Reviews of It's Bugs Or Us - Fort Worth (Pest Control)

Melissa Dassel-Weis

I couldn’t be more pleased with this company! Maddie and Nick have been such a pleasure. They are very patient with all my questions and address all areas of concern on my property. I would highly recommend!! - MELISSA

Carl Staffel

This company has been taking care of the pest control for my home for a very long time. Whenever I've seen bugs they come and take care of the issues. Good followup and great business practices. I highly recommend Nick's company for any pest control need you may have.

shelby humphrey

We had Nick out this morning and it was the best customer service you could ask for! I can say this is the best Exterminator in Parker county, very knowledgeable and very helpful on how to prevent the problem from returning and once again THE BEST CUSTOMER SERVICE OUT THERE!!! If need be for any problem we will be a foever customer!

DanE Cokenour

Excellent job by Nick. He was very thorough and sprayed liberally. He is quite knowledgeable and provided great insight and advice. Would highly recommend to take care of whatever bug problem you have.

Kathleen Moore

I called this place based on the reviews. Well, they don't even touch the surface of how great this group is. We found bedbugs in my daughter's bedroom. We all lost our minds. Nick showed up the same morning we called, prepared to spray the house. After discussing all the factors, we decided to do the heat treatment. It was quite an ordeal to get it all prepared, but we wanted to be sure the critters were GONE. Nick was compassion and understanding that this was more than just a "bug problem"- it takes an emotional and psychological toll, as well. There have been many questions that he has patiently answered. He even made another trip out, just to calm everyone's fears. No more bedbugs but the angst lives on! I would recommend this family owned and operated business absolutely- 100%. They are awesome.

Luke Bishop

great service I recommend this company to anyone that wants fast effective response to bed bug problems. Everyone at this company has been amazing, Nicks service was tremendous. It has been a week and NO BED BIGS..... Amazing!!!!! and "it's bugs or us " has just called to follow up with another spay!!!, all with a 6 month warranty to keep coming back should I have anymore problems, doubt I'll need it.... I'm so happy with this company and you will be too

Pamela Hand

Nick’s charm is unmatched, his professionalism and service are highly recommended. I thoroughly enjoy each time we have an appointment just to have the chance to visit with Nick. We love him!

Jim Clements

Bugs or Us is an outstanding pest control service. I have been very satisfied with all of the work they have done. Nick is both professional and friendly and answers any questions I may have. I highly recommend them.

Brent Vogler

Nick’s level of professionalism is unmatched. Prompt, thorough, enthusiastic, and knowledgeable. Although having a bug problem isn’t a good experience, this was probably the best service call I’ve ever had. I would highly recommend Nick and his services.

Calvin Thigpen

Excellent Service! Great Company

Robyn Kelly

I love this service. They’re very accommodating with regard to service, flexiblewith scheduling, knowledgeable about any Texas “pest” you can think of, and get the results I was looking for in and around my home! HIGHLY recommend, and rate them the coveted FIVE stars for outstanding service and professionalism.

Linda Farias

Fantastic service! I highly recommend them! Prompt, courteous, professional and personable! I will definitely use them in the future. All my bug fears laid to rest! Thank you!!!

Lena and Geraldine Murray

Wouldn't use anyone else for all pest control needs! They work with your schedule and are extremely friendly and accommodating!

Joe Loyd

Exceptional, professional and efficient! Just a few of the words I use to describe our experience with Bugs Or Us. Nick showed up the day we closed on our home to inspect and treat our home. After treating the home he spent time helping me understand what and where to look for future insect infestation. So far we have NOT had any uninvited insects in our home. Nick is a pro and I am very happy we chose Bugs Or Us! Additionally, his prices were very reasonable! You could not make a better choice than Nick and his company!

Leslie Ann Saunders

Maddi was so helpful with scheduling and the service was very effective. Hometown, family company that gets the job DONE!

R J

Easily the best pest control here in parker county. The staff is extremely professional and are also some of the nicest people out there. Nick was beyond helpful, not only did he take care of our pest problems, but also shared his knowledge of how to prevent them from returning. I'd recommend this place to anyone needing any pest control!

Nicole Mayeux

Super friendly, super fast, super safe, and super effective! Definitely recommend for any pests you may have.

Kathy Walton

Nick is a professional and I could not have been more pleased with the company and services!!! If your in Weatherford TX or the surrounding area and need pest control ...,look no further!!!

Christine C

Nick is the ultimate professional. He is extremely knowledgeable and is great with my crazy labradoodle. I am new to Texas and he has helped me with several issues and emergencies. Maddie’s customer service skills are stellar. I can’t say enough about these two. Highly recommend

Reuben Bejjani

Reuben Bejjani Posting publicly. Learn more I have been using Bugs or Us for my bugs needs for over a year now. I have met Nick Roark (the owner) since day one. His honesty, dependability, professionalism, and smile to say the least are AAA plus. I have never met anyone in the service business as honorable. Nick and his team are the example of how service professionals should be. He treats my home for bugs, he also treated my home for termite. He is always efficient and pleasant. I will keep on using Nick's company and refer him. He provides excellent/superb service. Thank you for what you do Nick and for who you are. The world needs more people like yourself and your employees to make it a better place to live. Reuben Tony Bejjani Add photos

Christine Stevenson

I highly recommend using their services. Knowledgeable and friendly!

Jessie Gates

I dont write reviews, but this company deserves one! I absolutely love Bugs or Us! I highly recommend them!! Nick is a very sweet and intelligent guy that knows his stuff and can help calm you down! :) I'm so blessed to find them in my time of need! Thank you Nick and crew!

John Sutphin

Great customer service!

Peppertree Asst

The highest quality of customer service I have ever experienced from a vendor. Nick is ALWAYS on time, or early. He always provides service promptly and the issue being treated is always taken care of the first time. BEST PEST CONTROL COMPANY IN ALL ASPECTS. You will be impressed.

Laurie Brewer

I can't say enough about this company. Nick and Maddie are so very nice and accommodating. My son had bug issues in his apartment and didn't trust the apartment contracted exterminator to do a thorough job. I contacted Bugs or Us and WOW! What a fantastic job! I will use them for any extermination needs (although we hope not to need any) that arise and highly recommend them to anyone else! Can't go wrong with this company.

Karen Turner

Wouldn't use anyone else for all pest control needs! Very professional, knowledgeable and conscientious folks! They work with your schedule and are extremely friendly and accommodating!

Omar Sandoval

Highly recommended! I had a contract with orkins but they would never get rid of the problem, after so many tries I decided to try a different company and glad I found bugs or us. Nick is always on time and was really helpful to getting our problem under control! He does whatever it takes to get rid of your pest problems!

Tabitha Moseley

Fast, reliable, super professional, and kind. Willing to help in anyway they can and explain everything they are doing. Honest company