Reviews of Servall Termite & Pest Control (Pest Control)

S J

Privide false information regarding the contracts. The lady came out and sprayed but made me put down my own insect traps...

Constance Lackey

Had them for several years had no problems anytime I called they would come out and spray the inside and outside of my house The chemicals they used did not harm my dogs nor did it mess up my flooring.

Tonja Kelly

Excellent

Lisa Howell

They identified the problem(s) fixed them and worked out an affordable payment plan for me...I would recommend them again and again

Cheryl Young

Best pest control in Clarksville!

Kunal Patel

These guys are crooks and cheat people by charging without providing service.They specifiy in their contract that you have to pay them even though they did not provide any service.

Cynthia Myers

Called to schedule an appointment and Dee answered my call. She was well aware of the documentation that I was needing and did everything in her power to make sure the set up worked for me. I'll add more stars if the actual inspector can represent the company properly.

Christian Beeler

Great service and great price, seriously zero complaints!

Raymond Smith

Good

Shannon Barnes

we started using servall in August of this year. the technician Lee Ann that comes to our house is very thorough and does a great job.Servall is a good company and i would definitely recomend using them if you have any bug or rodent problems.

Crystal Nyhus

I have had quarterly maintenance from Servall (Clarksville TN) for a few years now. Over the past 6 months, I have had Nick as my Servall "Bug Guy," and just wanted to say how much I appreciate him. He has had to make a few house calls because of the ant problem I have had this Spring/Summer. He is sweet to my dog, works with my hectic schedule, and is really dedicated in his work. Anyway, I always tell him how much I appreciate him, but thought someone else should know too!

Nicholas Morath

very informative

Kendra Crull

I had called this company to come spray my home for fleas because our house was so infested, that we had to go get a hotel overnight because they were eating us alive. When the technician came out, he spoke to us briefly and when he said he would go ahead and get started, my husband said he would be back and he went to the gas station to get a bottle of water. This guy managed to mix the chemicals, "spray our whole entire home" (which is a 2 story home with 3 bedrooms, 2 bathrooms, and a nice size kitchen and living room) in the time it took my husband to run to the gas station and back. Which was 10 minutes tops. The technician even said he sprayed our living room twice in that amount of time. I was surprised that he was done so quickly. My husband pulled up and the technician had just finished and wanted paid. My husband told him, "That was quick" and the technician didn't say anything. It makes me concerned that this technician claimed to have sprayed our home "thoroughly" but I would have thought it would have taken MORE than like 5 minutes of spraying. It took him longer to mix the chemicals then it did to spray our home. 24 hours after the spraying and we are still being bit by fleas. I asked him if we should do anything outside to prevent fleas from getting in our house. He responded with "fleas don't have anything to do with the outside". Seriously? I'm very frustrated that I had to pay this company 80 dollars and I am still without knowledge of whether or not the flea problem will be taken care of. I guess I will be able to tell more in about a week or two. I don't like gambling with a business and having a technician leaving me with doubts. Guess I will be calling Orkin next time.

Dominique Barnes

Thanks so much for coming out as fast as you guys did! Great customer service

Brian Bickett

Terrible experience with their office manager. She was rude and condescending. She made several billing mistakes and blamed me for it. I could go on and on but my suggestion is to simply stay away.

Joshua Flint

Servall seems keen on a very simple business philosophy, the practice of underpromising and overdelivering. I was kind of being over ran by annoying Stink Bugs, and upon inspection by my service tech, Kathi, I was told that “if it flies, they can’t guarantee it”. I was pretty disappointed, but for half the price of the next cheapest guy ($53 per quarter), I figured I’d go ahead and treat anyways. Needless to say, I was elated to find about 50 Stink Bug corpses, among a handful of house flies, sprawled around my floor and deck. EVERY SINGLE STINK BUG! If you find yourself on the fence, give this company a try. Low financial risk and high potential reward equal a very safe investment.

Nark Watts

The inspector and Mostly the 2 Guys sent out to take care of our Major Problem Were Wonderful . They worked like 2 Mule's and got very dirty . They were so nice and fun to talk to . There attitude was very good and these 2 guys were very Company Orenitated . The Clarksville Office should be very Proud of these 2 employee's .. Would Use Servall again if ever needed .. Thanks to All your employee's..

Ashli Newcomb

Good service. Flexible and timely

Thomas Kosinski

Tech was at my house for all of 5 mins to do an inspection. They conveniently sent out their sales manager for the area. In that short amount of time he was able to inspect my whole house find issues and give me a report of what he found. Of course he was quick to recommend a $400 treatment. Would not recommend this company to anyone. They also call it a free inspection but will send you a bill for $50 for the inspection fee.

Claudette Johnson

They are here when they say,and do a good job.

Jeremy Dixon

We had a great experience getting new gutters put on our house. Everything from the initial estimate to the completion of the job went smoothly and professionally...Thanks!

reynaldo Alvarado

Great service

Courtney Lemon

I like working with Servall. Our rep is Frieda and she is AMAZING!!!! She tries hard to work around my schedule. She is fast, efficient, professional, and very nice. Love working with her. She deserves 5 ☆ and then some. Frieda is literally the only reason I rated the company this high.

Nathan Reyes

Fantastic service! They estimated a couple days for the chemicals to eliminate the bug problem but, we saw instant results! Definitely doing the quarterly plan.

Jahara McKinney

Great company. Their prices are reasonable. Will recommend anytime.

Shawn Maravel

This company is not out to do a good job, they are out to get their money. We were originally quoted for a $500 treatment then told it would cost $1,000+ to do an alternate treatment because our crawlspace is encapsulated and apparently can’t be drilled without tearing the plastic lining down. The technicians never once described what the second treatment option entailed, only that they had to purchase the product from another company. We agreed to the price because the treatment needed to be taken care of and we naively assumes they had our best interest at heart. Come to find the TREATMENT consisted of 14 bait stakes around the property that took a total of ten minutes tops to install. So drilling into where the actual infestation was located and distributed the chemical directly which is arguably more labor intensive and time consuming costs $500 but 14 bait stakes that retail at about $10 a stake for professional grade stakes (we did our research) and ten minutes of minimum manual labor costs $1,000? BETTER YET when my husband called to refuse the service he was informed that the number of stakes wasn’t what we were paying for, rather the measurement around the house. In other words, had they used 30 stakes it would have cost the same amount. That is GARBAGE. Additionally, after doing more research, we discovered what we expected (after our previous experience with similar treatment when we purchased the house) that bait stakes take MONTHS to take affect and do not help with any pre-existing infestation. They are more of an insurance policy against future termite infestations. To add insult to injury, the technicians tried to use me against my husband, arguing that I had agreed to the treatment despite the fact that they NEVER ONCE actually told me what the treatment ACTUALLY was. And looking back, they were all VERY careful not to say ANYTHING about the treatment itself until it was done. Only that they had to treat it from the outside. My husband was then told, “what do you care? You won’t be living in the house anyway? You’re paying for our seal of approval.” This company is as shady as it comes. They are salesman and scam artists at best and I absolutely refuse to trust them in the process of turning my home over to a new unsuspecting buyer. We contacted Robarts to perform a new inspection and treatment and they offered the treatment Servall apparently claimed wasn’t possible. They will be treating the problem directly from the outside since the crawlspace is encapsulated. I have to wonder how another company can work around these circumstances when Servall jumped right to the more expensive and less affective option. They may be purchasing product from another company but someone’s pockets are getting lined HEAVILY with that massive upcharge. Not only are these people crooks, but they’re dishonest and I am absolutely disgusted with our entire experience with them.

Beau Williams

Buyer beware

Kami Tucker

Awesome customer service and reasonable rates!

Cecelia Eurales

Best pest control in town

O.B. Garland

Great company

Jamie Shearer

Great company! The office staff was very nice and helpful, and both technicians that have come to the house quarterly were fantastic! We even had ants come back between treatments and they came back at no charge!

Angie Smith

Great place good and friendly.

Donald Sinclair

Person in office was rude

Katie O'Connell

We have had the best experience with Servall. If there ever was a problem, they would correct and retreat the next day. Highly recommend!

Brett Blackwell

Great ppl, everyone I talked to love their job and the environment they work in.

Allan Smith

I'm a bit on the fence. They've treated a duplex of mine 5 times for roaches and there are still roaches. The first 2 times the gross tenant was still there, to be fair. But then the entire place was vacant for weeks and they just aren't very good with roaches. They also bid a job for termites and were extremely expensive compared to the competition which makes me think termites aren't their niche either. I just don't know what to make of these guys!

Quentin Smith

I had my realtor schedule my termite treatment and was charged $500 dollars. So I assumed the work was completed based on I stay in Kansas. It wasn't until I came to Clarksville and realized that not all the work was completed. So I called the Company and they sent a technician to finish the job. But my issue was what If i hadn't came to inspect they work I would have paid $500 dollars for a uncompleted job. And my issue is what if someone don't understand or know what a termite treatment consist of they can easily be ripped off or taken advantage off. The only reason I'm giving them 3 Stars is they came out and finished the job. Be weary of who you can trust when it comes to your MONEY.

keith pettay

Great service

Ebony Thomison

This is the most Unprofessional Company I've ever dealt with! They are liars and full of scams..Scammed us out of $1200.00, they lied, about the original Billing process, lied about the follow up that was supposedly do for free.. $1200.00 to spray for bed bugs, and they came only 2x, when they said they would spray 4x a year, follow up free..This Pest Control guy is a liar and full of BS..Giving us the run around, lying about follow ups and scheduled appointments..Never again will I do business with this company , Hope they dnt never make another penny!!

John Doss

The tech seemed knowledgeable and was willing to answer my questions. Dee, the office person, was friendly and helpful.

Danny Boy

Hi Travis, how'd Mandy and the kids like that burger king?

Robin Watler

Communication and customer service issues.

Scott Audet

Great service at a fair price.

Herman Rojas

They did not do anything at all

Renita Garrett

The integrity, thoroughness, and availability of the technologist is amazing.

Charla Pugh

This company provided gutters to a business. They placed the gutters over rotted wood AND used too small of anchors. Gutters are having to be replaced a second time with a company in Nashville TN who couldn't believe how horrible of a job was done. Would not recommend their services.