Here you have all the reviews of real people who have information of the products and services of Modern Exterminating Company Inc (Pest Control) near to the state of South Carolina.
At this moment this firm receives a score of 4.8 stars out of 5 and this rating has been calculated on 327 reviews.
You may have noticed that it reaches an opinions average is basically the highest, and it's based on a high number of scores, so we may be quite sure that the assessment is very reliable. If many people have bothered to leave their score when they are pleased with the service, is that it works.
As you know, we do not usually bother to write tatings when they are positive and we usually do it only if we've had a problem or issue...
This Pest Control is classified in the category of Pest control service.
Modern has taken good care of us for years. They’re a great pest control company here in the midlands.
I have not previously had problems with this company. However a month ago I set my appointment up for a 9-12 window. I didn't receive any confirmation or reminder email or text. So, at 11:35 I called the office to see if there had been a mixup. The person I spoke to confirmed that the time was right and he would be there by 12. At 12:45 I called again and just got their answering service (they must have been at lunch). The person arrived at 1. He told me that his schedule said 1-3. I'm sure that wasn't the case as the office had confirmed with me that morning. Whatever went wrong, I feel that someone should have taken accountability and apologized. I should have received a phone call if he was running late. I blocked off my morning and then had to change my afternoon plans as well.
Modern Exterminating has been servicing my home for years. I was so impressed years ago when we were having a bathroom remodeled and they found ants in the wall. I had not used them but called and they had someone here within 30 minutes. They are professional and do an excellent job! Eddie F. Is so good. He services our home. Susan Mathews
Professional staff and very fast responding to my request for service.
Very good customer service. I only needed service for half a year and the owner allowed it no problem when other pest control businesses wanted to charge me a fee for early termination of an annual contract.
Have been using the services of Modern Exterminating Co for years. They have done pest control inside and in the crawl space. They have also done repairs outside and in the crawl space. In addition, they have installed a dehumidifier and two sump pumps over the years. Pleased with their work!
I've used this company since we moved into our house, wouldn't change a thing. Always very professional and show up when they say they will. The ladies on the phone are extremely nice. Last but not least... No Bugs! !
Always on time, does have in problem fitting visits into my schedule.
Always a pleasure to deal with Modern Exterminating and Eddie. They always go above and beyond to keep the customer satisfied. Peg Craven
These folks have been fantastic! Amazing customer service and quick turnaround. They really are here to help!
Very polite and knowledgeable staff. Always pleasant to deal with.
Charlie is always friendly and courteous. Excellent service and I can tell a big difference from my previous provider. Modern is well worth the money.
Quick, easy and very effective treatments @ reasonable cost
Fast service and very friendly!
Jerry was very patient with my endless questions and answered them all very promptly. He was great to work with! He worked out a fair appraisal of the cost to do the structural repairs on our home, something I had been procrastinating for quite awhile due to my fear of the cost. One company told me $3200 minimum (maybe "price gouging") but Modern did a great job for $750. He mentioned the vapor barrier needed replacing, which I already knew. He offered a price $500 less than the HVAC company that installed the last one using the same supplies so I am awaiting an appointment. I have set up an ant spraying appointment and will use them next time I have structural repairs. The team leader, Tommy, even painted the new wood and panel, something I had offered to do to save money. The construction team was very professional and knowledgeable about their duties with the end product being very well done. Good people, fair pricing, good work! Would recommend to any friend or neighbor.
They showed up on time, very personable, did a good job. Briefly gave me some details and said would send tbe report . Would recommend them and will use them in the future.
Right from the beginning of the process of setting up appointment, Wendy was awesome in communication. Technician Juan was outstanding in his expertise. He treated us with great respect. He knew exactly how to address the issue, after proper diagnosis. We have already seen the effects of the treatment. I highly recommend Modern Exterminating Company. Noble and Raj
Friendly service, the technician was a cool sociable guy. Good coverage throughout the house. The problem is that a week a so later a few unwanted visitors started to come in. Will update after a call.
These guys are honest and very thorough. Great customer service. Fast, professional, honest and prompt. Glenn Matthews and his guys are who you should contact for any questions that you have about pest control. That’s why they were voted the BEST IN COLUMBIA. Carry on the great work Modern Exterminating.
Great neighborhood company they work for and with you
To date we are still seeing roaches in one of the bedrooms, both bathrooms, kitchen (once) and the back deck. The roaches are small and large. The person who applied the treatment was friendly and professional. No complaints, other than still seeing a few roaches which I assume will dwindle down to nothing shortly.
They showed up when promised, quoted me a fair price, and did efficient work.
Great friendly staff. Thanks guys!
I am very pleased with Modern Exterminating Co. The technician who was scheduled to meet me, Ian, showed up right on time and was very knowledgeable about his products and completely eased my mind about the pest problems we were having. Thanks, Ian! You are a great representative for Modern Exterminating!
After my annual termite inspection, I was advised of some sill repair that needed to be done. I also had a few areas in the house where the furniture shook when you walked by. Modern Exterminating Company's contractor Ronnie Williams was sent to do the work. I am very pleased with the work that was done and feel comfortable with the results. I highly recommend Modern for all my exterminating and pest control maintenance needs.
They have been excellent for keeping my home free and clear of bugs. The service has always been wonderful and the guys friendly and polite. Whole heartedly recommend Modern Pest Control.
Love the outdoor treatment.
Great company and great people. I reached out for termite treatment and they were out to my house the next day. All of the work was completed the same day and at a great price. I would recommend to anyone.
Great service and very inexpensive compared to other places
They came when they said they would and gave me what I considered a competitive price. Marcell did the termite treatment in a professional manner and was also very polite.
Extremely professional and nice to do business with.
Techs explained work. Very professional. Even my dog liked them!
Always prompt and great service! Customer service always wiling to answer any questions I may have. They are a great company to work with and easily work with your needs and schedule.
Modern Exterminating is a great company to work with. We are out of state owners and they worked with us to establish a process that would work for us long distance. They are prompt with their visits and billing. There staff is delightful! Would absolutely recommend Modern Exterminating.
Very friendly and knowledgeable staff. Have done a great job!
Awesome Porch Party, Great People.
Had a great experience! Our tech was very knowledgeable and nice!
So darn courteous! Plus they actually do the job!!
John is an excellent technician who keeps my house bug free! Thanks for all you do.
Modern Exterminating has a great team in ALL areas needed! Bug quarterly treatments and termite control- ONE company GREAT service- Liz Hinnant
Modern was friendly and nice and did a great job!
I asked you not to come until I could be there, but they came anyhow. Really don't know what happened.
Very professional and honest. They responded very quickly to our request for information and were able to have are home under a new termite bond in less than a week. I highly recommend them!
Still waiting on inspector to give estimate on carpentry work. Have asked for a couple of times but overall company has done fine.
I would definitely recommend Modern Extermination! We have used them twice and both times they were amazing!
No bugs! And no indoor spraying! Gotta live it.
Modern Exterminating is easy to work with and they do a thorough job. If I have problems or concerns it’s very easy to get them resolved. Excellent company to work with.
Modern Exterminating is a great company. They came out to do my annual termite inspection. The technician was very thorough. They are very helpful and work with me when needed. I highly recommend them.
Modern Exterminators are the best people that I have talked to yet. They are very throughly with their investigations and everyone who I came in contact with were very courteous and showed concern on my situation. I would recommend everyone to use them if you want a honest answer. Thanks Modern!
The technician was on time and completed my service in record time.
The technician is always friendly, courteous and on time. Setting appointments is easy and now work can be done without even coming inside so there is no need to be home
I am always pleased with John, who does my pest control. He is very accommodating, personable, and always on time. I have been doing business with Modern for over 25 years, and I have been grateful to have both John and his father, Lewis, to service my house.
We really like the 'on line' invoicing system you have for both The Pest Control inside the house and the Termite Treatment on the outside of the house. We have been doing business with you ever since we bought our house over 40 years ago, you guys did the termite letter when we bought the house 40 years ago
They have always done a great job for us keeping the bugs away. I like that they can treat the outside only, keeping any chemicals there and still get the protection we need. This also means they can come when I am not home. Very convienent!
I would like to say that Juan was amazing he was very polite and friendly and very knowledgeable and answered all my questions and addressed all my concerns I will be continuing service because of him thank you you for amazing service Juan
We love Eddie. Excellent service. Keeps us aware of current trends and needs for additional services in a professional way Thanks
I've used them a few years, and the service has always been top-notch. Friendly people, quality service, and I love that they're local!
Thank you for the wonderful professional service you provided!!
I used Modern since 1414 Anthony Ave. '76-90. I've been here since 2001. Eddie has been my man for 18 years. Eddie is the greatest!!! I am very satisfied.
We were not at home; however, we did receive plenty of advanced notice so we were able to keep our dog inside.
Technician is very knowledgeable, professional, and timely
Very friendly local company who are extremely helpful in dealing with unpleasant home invasion critters. Great guys who come out to your house and lovely staff who answer all your questions. I can highly recommend them.
I called for my yearly inspection and set my appointment for a Friday which no one showed because no results were left on the door like I was told would be so I called Monday at noon and was told someone would call me right back I waited till 3:30 still never heard from anyone so I called back they again said someone will call me now it's Tuesday around 3:20 still no one has called so I called back again and guess what I was told someone will call me still have not heard back from them
The service was excellent and prompt, would certainly recommend them to friends
We had an unwanted furry friends need pop up one evening and Modern was there removing the proble the next day. I could not have expected faster service. The person sent onsite was most accommodating and professional. I look forward the a quarterly checkup from now on that we took advantage of a very affordable annual service agreement. This is the next year now 2019 and I have been furry friend free ever since the first visit from Modern
Great customer service. All work is explained so there are no surprises. Employees are friendly and courteous. Our church has both commercial and residential properties serviced by Modern and all are handled timely and efficiently. Locally owned, too. Highly recommend.
Modern is the best! Always helpful and on time. Very affordable and no more bugs! Roy is the nicest person to chat with also!
We love this company! There are any number of extermination companies but Modern is a cut above because of the people. Thier professionalism shines through in everything they do whether it is applying a service or simply discussing options to elimanate an issue. We love that they don’t push us to buy a service. They explain what they have, how it works, what it costs and leave the decision up to us without any “sales” pressure. Ouailty people, quailty solutions and fair prices.
Very professional and friendly from first contact to install and follow up. Very competitive pricing. Highly recommend.
Called them after calling around and they were at my door and hour and a half later. Everyone was friendly and very helpful, plus their prices are extremely reasonable.
There was a error on my appointment date for the initial treatment of my house but they resolved it to my satisfaction. The technician that came out was thorough in his treatment on the interior and exterior. He answered all of my concerns in regards to the treatment. I would highly recommend for your pest control.
We appreciate Modern Exterminating for their expertise in bug control and for the quality of the employees they hire.
We are very pleased with the service we get from Modern Exterminating. They are professional and meet all our pest control needs. We would definitely recommend them if you are looking for an exterminator.
There doesn't seem to be much to say. The company's man came to the door and asked to do the exterior treatment, which he then did. It's too soon to know whether it was effective.
We have had great experiences with modern. They always make time to take care of us, and work quickly to get the job done. I would highly recommend them!
Competitive price, punctual arrival, excellent service and outstanding follow up to assure satisfaction. Mr. Robbie is a great tech and ambassador for Modern Extermination Co.
Appointment is always on time. Service is always prompt and efficient.
Initial visit to replace termite stations showed complete disregard for landscaping and left piles of dirt on walkways and holes in beds - subsequent visits won’t address wasp nests when requested. Don’t seem to be as caring as previously used company.
First of all I would like to say that Modern Exterminating is incredible! Charlie Sims was my technician today and he was prompt, courteous, and reassuring. I’m terrified of bugs so much that now my two kids are afraid but he was so patient with my questions. He even moved a dead cockroach out of my view when he was treating the house (that’s how scared I am of them). We talked throughout the visit and it was like having a friend over. He even gave me tips on where I could get kids clothing and toys at a really low price. He also pointed out a water leak and told me who I could contact about it. This one experience alone has made me a loyal customer. No matter where I move in Columbia I will stick with Modern Exterminating.
I have been confused about what they are going to do. The person answering the phone tells me one thing, and the person doing the work tells me something different
Efficient. Respond quickly. Very pleased
Had an awesome experience on a spray. After they left, I realized I needed to add another service, so I called Wendy and she was able to have the rep come back the same day. Such nice people and easy to work with. I would highly recommend.
Wonderful experience with great and quick service!
Been a customer for about 4 years. Great people, which is most important to me. If ever an issue, they take care of it right away!
Our experience with Modern Exterminating has been awesome. They are very professional and answer all the questions that we have ask.
David was professional, and very pleasant. He did a great job He explained everything.
Great experience with Modern Exterminating. On time and very good about explaining their service and what is going on.
Expert service!!! The technician was on time and was efficient in his job. Asked where the problems area were did a superb job! Results were immediately noted!! The best service and results that I have ever experienced with any other company!!
We are very pleased with Modern Exterminating for our pest control issues. At reasonable prices and friendly service, they can’t be beat!
Excellent company! I have been a customer of Modern for 20 years. No large corporation run around. Staff is top notch.
Juan is good & I'm glad he's back.. I'm still very disappointed Pam left. I'm concerned about the spiders on the outside of my house with this new method. I value my spiders.
After getting off to a slow start, no service for the first 4 months, I was very pleased with the service of Robbie Smith last week. He got caught up on everything and we have elected to do the termite control as well.
No complaints. They are here promptly every month, no odor, bugs are dead. Good job!
Modern Exterminating really does "Know what bugs you!" They are the best in the business...knowledgeable, professional, courteous, quick and truly support their hometown community. Give them a call for both your residential and commercial needs!
Service & technician are great! So glad I switched to Modern Exterminating!
Ralph was great! Very professional & friendly.
Robbie was very courteous and efficient, and did a good job.
Love this company. Used another company trying to get rid of these roaches. After three to four years with no luck we went to Modern. In a matter of probably five treatments no more were found. They were very knowledgeable in what they did to solve our problem.
Great job. Friendly folks. They are honest and if something is not up to your expectations, they correct it!
Very courteous and helpful, answered all questions. Treated the entire house inside and out, now only time will tell if it worked.
Returned call in a timely manner. Scheduled appointment then called before coming and showed up on time. Conducted thorough inspection of premises and discussed options in a knowledgeable and patient manner.
We use modern exterminating for our termite contract. They are easy to deal with and are priced well for our market area. I will continue to use the service and I would recommend them to friends and family
I've had nothing but pleasant experiences with Modern Exterminating, everyone I've spoken to on the phone has been really nice and very accomodating! My exterminator was Robert, he was extremely nice, efficient and made sure all of my fiancé and I's requests/concerns were taken care of. This was our first time contacting an exterminator ourselves since it is our first home, and I'm really glad this first experience was painless and stress-free! I don't typically leave thought out reviews but I would DEFINITELY recommend them to be your new exterminator.
Modern is always professional and available to help. They treat you like a friend every time.
Eddie is great. Always on time and very friendly.
I have always had a positive experience with Modern Exterminating. I trust them to protect my house!
Awesome service! Tech was on time, very knowledgeable and willing to help! Thanks!
I needed to get termite protection for my home. I called two companies. Modern Exterminating came out the next day before I even heard back from the other company. Their representative was very friendly and professional. I signed a contract and two days later the work was complete. I highly recommend them.
I was recomnended Modern Exterminating by a friend & neighbor who had only praise for their work. I've been very satisfied with the prompt replies, thorough answers to my questions, willingness to work wirh my schedule, and overall professional services. I would recommend Modern without hesitation.
Excellent and dependable service.
Excellent service. Employees are extremely skilled at their trade. Price was fair considering the amount of work done. Highly recommend their restoration service.
Very disappointed in service. Humidifier was running fine before technician arrived and after an hour servicing unit it no longer functioned. I called the office and left a voicemail and never received a call back. Very frustrated and disappointed!
Juan was great as usual. Took his time and did a great job!
We’ve been using Modern Exterminating for over 3 years for insect control (spraying inside baseboards and outside perimeter). I tried doing this myself our first few months when we’d moved to South Carolina, but the home defense spray was ineffective. Modern’s spray is very effective. Their workers are always on time, and are polite and actually pleasant. The price for their seivices is very reasonable, and their office management (statements, bills, reminder calls for upcoming services) is timely and professional. All in all we rate this business 5 out of 5 stars. We highly recommend them.
Excellent service
Modern exterminating always does an excellent and professional job.
Eddie was on time, polite, and friendly. He walked through my house with a flashlight checking the baseboards for signs of termites. It probably took him 5 minutes, maybe a little longer. I was disappointed that he wasn't there to check the outside as well. He told me the bait stations were checked and maintained by the termite guys. Hmmmm.....I guess I have to make another appointment for that.
I originally had an extremely bad introduction with Modern Exterminating when trying to transfer the termite bond on a purchased property, but the owner Glenn Matthews III personally reached out to me to help. However, I felt like after transferring the bond to my name everything would have been fine but it has been four (04) weeks now and my floors are still messed up from the termites. I am the one who has to reach out for a follow up to see what is going on and each time I am told that they are backed up. In fact I don't even know the plan on what is going to happen to my floors as nobody will communicate with me since the bond is now in my name. Its like they wanted their money and then forgot about me.
Robbie is thorough and respectful of our tenants and our horses. He calls ahead and works with our schedule. We cannot ask for better service.
Robbie's the best. Thorough and efficient. On time and courteous.
Always responsive and thorough. Very accommodating and easy to deal with. Proactive and professional.
Very positive experience. Very professional and informative. Thank you!!
I’ve been a modern Exterminater customer for 4 years and have never had a bad experience with them. I find there rates are reasonable, their employees are friendly and efficient, and their services are very effective.
Steven is awesome! Always a pleasure with Modern! He always goes above and beyond to do a thorough and efficient job! He is always smiling and he makes sure im satisfied with how everything is done and always making sure there arent any bugs inside too! I would highly recommend him to anyone and everyone!
Always so kind and hardworking! So prompt after a call and give plenty of notice before regular service visits!
2 issues: 1 day after our quarterly treatment there was a live cockroach in our master bed we found that evening. 3 days later we found another live cockroach in the master bathroom. We understand that bugs “scatter” after a treatment, but we still expect to see them dead, especially in a 20-year Old well sealed house as opposed to the 70 year old house we moved from that had more bugs (that we didn’t see alive after a spraying). 2nd issue is getting monthly bills in the mail for quarterly treatment, as opposed to a bill or an invoice after service has been complete satisfactorily. Maybe not a major issue but it’s as if they’re trying to sneak more money from us. Definitely going to switch companies if they done make this right somehow.
I recommend Modern Exterminating to anyone in Richland County area. I have never dealt with a more professional company or staff. I’m not sure exactly who was my main contact, I believe his name was Stephen but he answered all of my pest control questions. On second thought, I think he might be the regional manager. He came on short notice due to my hectic schedule, was able to make sure the billing date aligned best on the day for my budget, and answered all questions I had about the process. He started the process with a phone call once I inquired about the services they offered, scheduled a consultation, had a follow up, and has prevented all of my ant problems. This means so much as I am fatally allergic. To top it off, he followed up the next day with a phone call to make sure everything was going smoothly and brought my dog a milkbone on the second visit. I never write reviews about services but I am so pleased with the service as a first time home owner.
Modern has been our only company for nearly 30 years. Recently there was a mix up on when a service would be completed. I sent an e-mail and before the day was out Mr. Matthews himself reached out to me. Everyone took responsibility and worked to resolve the issue. Long story short the treatment was done first thing the next morning. Great customer service and great product.
Effective service, friendly staff, I'm very pleased with Modern. When I first moved into my apartment, it was a bit of a roach motel. But since Modern has been doing their quarterly service for me, my house has been pest-free. And they always encourage me to call if I see any pests before their next visit. I highly recommend Modern!
My son stated Eddie was very professional and efficient. Would recommend to others.
We weren’t at home when the specialist came. We are happy with Modern as we do not have any termites.
I originally had a bad introduction with Modern Exterminating when transferring my termite bond on a purchased property, but let me tell you, they have some good leadership in the owner Glenn Matthews III over there. After expressing my concerns, Mr. Matthews took the time to call me and discuss the issue on the phone and would not quit until he made sure I was satisfied with the outcome. He cares about his business and it shows, and that shines through in his press for good customer service. I am happy to say that my problem has been resolved, and I look forward to moving forward in my relationship with this company.
Communication before, during, and after service is amazing! Technicians and office staff are professional and friendly.
Our tech was very professional and answered all our guestions.
They are efficient and always call to schedule then show up when they say they will. The technicians I had while living in SC were friendly and did their job well and explained things I needed to know.
Fantastic company. Locally own and they have taken care of my needs for several years!!
We are so happy with Modern Exterminating! Charlie Sims is fantastic and we recommend them to everyone!
Modern Exterminating is awesome. I have the mosquito service and the quarterly service to take care of the Palmetto bugs of SC. They are always accommodating, and Eddie is a great guy! Very patient to work with our schedules!
Prompt friendly service. Have had no pest problems while using Modern......
Very knowledgeable and customer friendly experience. I would highly recommend Modern Exterminating to friends and family.
Friendly, courteous, reliable service. I’ve been a customer for more than 10 years.
My technician that they sent out David did a wonderful job. I would highly recommend this company to anyone who in need of service. Wendy was also a wonderful person who help me as well. Love this company.
We are very please Modern exterminator, John who does our home is very pleasant .
Excellent customer service! Very happy with service and results!
Juan provided exceptional service. He was prompt and friendly and answered all my questions to the fullest. I know our home is in good hands with Modern and Juan.
I have found the people at Modern to be courteous, professional, and caring. The products they use have proven to be effective. A very good company.
Fast, responsive service with knowledgeable staff. Would definitely recommend!
Modern always gives great service. They are available to help with service even between scheduled visits. The Matthews family knows how to take care of their customers.
Modern Exterminating was super efficient and took care of my issue. They are the most affordable and professional in town! Thank you!
Robbie is thorough and knowledgeable and a friend I enjoy seeing and having to do work I want done by someone very trustworthy. I have missed him. He is truly a friend to our entire family. Looking forward to many more years of reliable service with your company. Thank you so much for the awesome work. Sincerely Todd Adams
Great service!!! No bugs in sight. My tech is a true professional.
Very helpful and kind. Took their time to listen and help solve our issues. Looking forward to continuing our business.
Modern Exterminating was very courteous and respectful the sales rep Jerry was very informative about what plan we needed
Just started using Modern for my new house. Happy with their service so far!
From the setup phonecall to the initial service, Modern was great! The service is very reasonably priced and everyone I talked to was friendly, accommodating, and helpful! Our service technician listened and answered all of our questions with a smile! He was great! I am so happy with this service. I should’ve done it a long time ago!
Juan came yesterday and took care of my ant problems outside and sprayed inside. I went out to check on my any problem and something growled at me so it sent me running. I have no idea what it is. It was not a dog or a cat!!!
Awesome to work with. Showed up on time the day they were scheduled. Very professional and knowledgeable and are happy to answer any questions that were asked. Great job Modern! Looking forward to using them in the future.
We had a persistent problem with roaches. Our former exterminating company charged us an extra fee to get rid of the roaches but the problem continued. We selected Modern as our new company based on their fair prices and personal attention. Their fees were better than the other company and they actually got rid of our persistent roach problem! Great customer service, responsive and pleasant to work with.