Reviews of Washington Heights Pest Control Inc. (Pest Control)

Rocko Starr

When I moved into my new apartment last year I ask about roaches and mice to be told I would not have a problem. I right away saw a couple roaches and in the months to follow the situation elevated. I keep my place including the kitchen sparkling clean but within 6 months I saw them every day. Eventually it was out of control and after researching and a few estimates I finally contacted Bugged Out to PLEASE HELP!!! They were not as costly as some of the others but I decided to try them thinking my landlord would be much happier with the low price. I started with the $140 2 service agreement with a 30 day guarantee in Dec last year. When the provider came I was prepared to leave for the day but instead was surprised that it was a simple maybe 30 min visit with no bombs or evacuation needed. I was honestly wondered if I made the right choice. I did see a big difference but was still skeptical. I then went out of town for the holidays. When I returned I was Looking for them thinking I would call to have a follow up. To my Shock and Amazement I did not see not even 1 roach for months! I meant to leave feedback but time went on. Yesterday I saw a roach and today another. Thinking back they suggest a quarterly service to keep roaches under control. I just counted the months and I guess I should have had them back last month. With that being said I just called today to have them come out again and requested the quarterly contract that they originally suggested to have them remind me that it is time again. I am serious about this review and Truly, Highly recommend Bugged Out to EVERYONE with a roach issue. Trust. I was in disbelief that my issue could be resolved but I really did not see even 1 roach for almost 3 month. This has me leaving this review today. Thank YOU Bugged Out. See you next week!Sincerely, Montana

Kristina Marshall

I discovered ants on a Saturday morning and Bugged Out (gotta' love the company name) was in my home laying gel baits and spraying my balcony that very afternoon! The price was beyond reasonable and the 90-day guarantee was a great bonus. Ants being ants, I saw a few several weeks later. Bugged Out quickly returned and I couldn't be more pleased. This is a company that knows how to deal with bugs, strives to make customers happy and excels at both.

Emily Dosal

Very efficient, informative and quick service. Andrew helped me out and was totally great and helpful. He answered all of my questions and was easy to talk to. Definitely recommend this service to secure your home!

Kyle LeClaire Visuals

Andrew showed up on time, was courteous, professional and straight to the point, he treated for a roach infestation, and explained the contract with Rest Easy efficiently and clearly. I highly recommend this company for your pest control needs.

Neil Lemke

Great communication with the professional exterminators at Bugged out in Brooklyn. I appreciate this more than anything.

Matt Alfano

John is an absolute life saver! Responded to emails very quickly, gave me a time to schedule with him the next day, and was extremely professional. The guys a master, filling numerous holes my terrible landlord failed to address. If you have any sort of pest issue, I highly recommend you call Bugged Out Pest Management.

Victoria Graham

I spotted a mouse in my apartment and being 9 months pregnant completely freaked out as it was in the bedroom. Andrew went above and beyond to arrive quickly, reassure me and talk me through all the measures he was taking to eradicate the problem. I was very pleased with the service.

Sandra Mikas

Technician was knowledgable and very nice

peter rowlinson

I had signs of termites and called on Rest Easy to take of it. Marty was extremely helpful in explaining what they do and how to best address the situation. I was tempted to shop around at first but Marty gave me confidence the job would be done right. When he arrived the following week to do the work I followed along and was impressed with how thorough and professional he was. Great job Rest Easy I will recommend you to my friends.

Aron Smith

good experience, guys did a good thorough job and was very knowledgeable about the process. I would recommend

Cat Henes

When I was sure that I had the real "Bad Boys" beg bugs I started what I thought was going to be a tedious search for a exterminator. Posted a few messages at yelp and BOPM was one of the first to respond. They're prices were hard to beat. Plus loved the 90 days guarantee. Packing all my stuff in plastic bags and living out of them were so much NOT easy but John explained what would be done in my apartment and with my bed and furniture. Also explained the importance of mattress covers and what to do if one should tear, double cover them. Well although no live BB's were found, after the second visit , still a few bites that remarkably started to dwindle down. I'm so greatfull to find this good, honest company as my mom also who I had to ask to help with things and the money. A extra plus was that it got rid of yucky roaches too which didn't realize the extent of them. Thank you again guys. From the C. Henes and Lee family.

ballerina2be .

Very friendly, arrived on time and did a thorough job with both sealing and treating my roach hotspot of a kitchen. Would absolutely recommend!

Stephen Lee

Service was highly satisfactory.

Patrick Krass

Service call was short, sweet and to the point. My guy Andrew was helpful and informative. I’ll definitely call them back.

art Tavee

Quick, convenient and thorough!

MaryEllen Statfeld

Thank You for sending me Andrew. He arrived on time. Was very courteous and professional. Thank You and God Bless, Andrew. I highly recommend Rest Easy and technician Andrew S.

Alla Abrukin

I just started the service. The first visit/treatment was good. I’ll see how it will work. The technician Ian was great, explained everything very well, was patient and sweet.

Meg Ka

So great to work with, efficient & nice! Highly reccomend

Arek Feredjian

I thought I had bedbugs, and John asked me to send him a few pics via email. His team assessed that they were not bedbugs and gave me an idea of what it most likely was. I respect the fact that he was honest and upfront even though it didn't put a single dollar in his pocket. Others would say we need to come and look at it and charge a fee but because John did not, the next time I need Pest control, I will definitely call him first. Thanks again John

Trina B.

Would highly recommend this company! The guys were very professional and courteous! James and Louie took the time to explain the process thoroughly and walked me through step by step. My puppy Bella gives 5 paws! She loved her belly rub. Great company!

Michele Torres

Bugged Out Pest Management treated my home for the dreaded bed bugs. Richard arrived promptly and was very polite. He listened to my concerns and put me at ease. He explained the process and after he was done treating he then placed monitors around my sleeping and living room areas. They will retun in two weeks to inspect and give a quick treatment in places like closets. It was the first good nights sleep I'd had in weeks. I slept like a baby. I highly recommend this company and their prices are reasonable and won't brake your pocket.

Zach Valenti

Fast, professional, and easy. We had some roaches in the kitchen. First treatment helped a lot, but they kept coming back. Called Rest Easy Pest Control back and they sent a follow up person right away. Thank you Michael & Andrew for the great service.

Melanie Fauntleroy

Richard was extremely polite, informative and professional. He answered all of our questions and accommodated us in ways we found most difficult with prepping our home.

Savannah Holte

I called in Bugged Out when I was still getting bitten and a previous exterminator couldn't find anything. John came over and found the bed bugs within minutes. The following day, Richard came and treated the apartment flawlessly, and I've been bug-free since! They were so great, and I would use the service again in a hearbeat, but I hope to never have to.... :)

Alexsy Luna

Andrew was extremely helpful. We had an issue and he helped us quickly identify what kind of bug was in our apartment. He responded very quickly and gave us recommendations to eliminate the problem. Based on this experience I would highly recommend Rest Easy Pest Control.

Jennifer McCaffrey

I highly recommend Rest Easy Pest Control. Allison is a gem: she responded to my inquiry right away, was patient and understanding with my many questions and explained things to me in "layman's terms." They were able to address the issue at my home quickly and efficiently. John was extremely prompt, thorough and polite. An added bonus: their pricing was by far the best out of the many estimates I'd received! While I hope I won't need exterminator services again any time soon, if I do, I'll definitely be working with Rest Easy.

Olivia Xuejing Lin

professional and friendly.

Suzi Bollag

Marty did a great job today! He's knowledgeable and conscientious, addressing all my pest issues without leaving a mess. Wonderful company! Allison, who runs the office, takes wonderful care of her clients. I'd give them a 10 star rating if that was an option!

Louis J. DeMatteo

The level of professionalism is refreshing these days. Our serviceman John is extremely knowledgeable and courteous. Fearless I might add as well. Thank you Rest Easy for making us, Rest Easy!!

MCGOWAN LISA

I currently had a bed bug issue in my apartment. So after thorough research I've come across this lovely company, Bugged Out Pest Management. Their prices were very competitive and they also guaranteed their work by providing a 90 day guarantee after all their work was completed. After a second visit I saw no more bed bugs and was not bit, which was amazing. I would love to thank this company for protecting my home and my children. If you are looking for a pest control company to get rid of any pest issues, you should definitely call them !

Yo Nagano

Great service; Angel was wonderful and informative. Would definitely recommend.

Danny Villafane

John was fantastic. I didn't realize the magnitude of my roach problem before I moved in- I quickly realized I needed help. John came right away and meticulously went through every corner of my apartment until it was all sprayed/trapped. John even discovered other issues I never would have been aware of. He is extremely knowledgable and did a wonderful job helping me. I would recommend him to anyone!

Mary Johnson

Called the company for a flea issue, Andrew came to my house and treated using organic material. I had to leave for 4hrs and I came back and their were no more flea, bites and my 2 dogs were safe and sound! Request for Andrew, he’s the best

Christopher Watson

John was wonderful! He walked me through my entire apartment and gave me ways to help reduce the chances of roaches in my apartment. He gave me a quote for an extermination and I will probably take him up on it. The prices are reasonable and the staff is both friendly and very knowledgable.

Kat HG

Andrew was awesome, very thorough and helpful with a great demeanor. I totally recommend their services.

Donna Devincenzo

I just wanna give a great big shout out to Rest Easy Pest control .. I had a very satisfying experience with you're company as well as the service technician.. you sent to take care of my problem..!! I'll be honest I called two other big companies before calling Rest Easy post control.. perfect example!! Don't let these big Neon lights companies fool you.. because the two well known companies I did call gave me a big run around poor customer service.. I'd recommend Rest Easy Pest control to a million ppl.. thank you ,John Riley for making me Rest Easy once again..! an the Outstanding service you gave me..!!

Homer Boyd

Very pleasant to work with. Spoke to John on the phone, and he helped me identify my pests. Reasonable charges, and quick and thorough appointment.

EEC 519

Spring has sprung and so have the ants in my house! I did a google search and found Rest Easy Pest Control. It said 24/7 service so I called and BOOM, a live person answered the phone at 11:30 PM! I made my appointment. The woman I spoke with, spoke to me about packages and in my mind I was thinking she was going to quote me upwards of $1000 but boy was I shocked and happy when she said I could get a package for $150 the first visit and $39.99 a month thereafter. I also voiced my concern about pesticides since I have a 3 year old daughter, two dogs and a cat so I was thrilled to know they offer organic/safe options. Angel was my service technician and he was wonderful. He was so knowledgeable and went over the different types of treatments and how they worked. He was also polite, professional, thorough and just a really nice guy! The best part is that I am now ant-free!!! Working with Rest Easy Pest Control has been a great experience!!! They are credible, polite, offer great customer service and they get the job done!!

Jay Suave

On time great communication I recommend Marty good guy got rid of my pest problem thanks again

andrew hansinger

Unfortunately a poor experience with this company. Lazy, incomplete work. When asked, Sean John McGowan (owner) repeatedly refused to come back and finish the job after already being paid. To top it off, he was disrespectful, lied to us, and even suggested we hire a plumber or another service to complete the job that we paid THEM to do. Avoid this company. Save your time and money. Update: Unfortunately Sean (Suleny John) McGowan continues to show dishonesty and a disregard for facts, even after being given several opportunities to make things right, to finish the job that he agreed to do. And yes we have correspondence as well. No amount of twisting and lying will change the situation and it's unfortunate that a paying client had to resort to posting a negative review and disputing payment due to incomplete services. Fortunately there are many companies that understand the importance of customer service, basic honesty and follow through completing work which was agreed upon from the beginning. Hopefully other customers have a better experience and Sean M learns from his mistakes on this one.

Paul McMahon

Andrew was great. Did a very thorough job and we were very happy with his service.

Jo J

The technician worked very efficiently and kept me informed about the work he was doing. Very professional and thoughtful. They will come back if any problems continue and follow-up regardless in a few weeks.

Brian Coveney

Dylan is an amazing exterminator 5 stars

Ryan Smith

Easily one of the most seamless, efficient, and courteous companies to work with. They responded with an accurate and affordable quote within minutes, Sean followed up with a phone call to explain the treatment plan and answer my questions, and they gave me an appointment for the next day. Patrick came on time and did an incredibly thorough job treating all areas of my apartment and gave recommendations for preventing the bugs from coming back. He made a very stressful and daunting process so easy and stress-free. One of the other companies I contacted for a quote gave me an initial price of $395 for my one-bedroom apt but when I asked about what was included, they came back with over $200 extra in "fees". Sean gave me a quote of $350 for everything (inspection, treatment, follow-up, 3-month warranty) and stuck to the price. So aside from being reliable and easy to work with, they are definitely the most cost-efficient.

Tina Bonanno- Camacho

Great service!! John was great. He explained everything in detail. He listened carefully to our concerns and addressed the issue with care and safety. Definitely recommend!!!!

Nancy Josephson

They walked me through every step of the way. I didn’t think there could have been someone nicer than the first technician/exterminator (Angel), but Carl was at least as great. Highly recommended

Mary Kate McErlean

Friendly, accommodating staff and very effective service. 100% recommend.

John Tropiano Jr.

John from Rest Easy came out one short notice and went to work right away. He did an amazing job and made us feel right at ease. He made us aware of everything included and helped us understand what out situation was. We were so impressed because he caught things another pest control service missed. The prices were extremely reasonable. And we can rest easy now that we hired Rest Easy.

Selina Tropiano

Finding an exterminator was not easy. We called several different places. Rest East Pest Control was the best by far. John, the exterminator that did our work, found spider eggs that the other exterminators missed. He was clear about what to expect in the coming months and how we, as new homeowners, can prevent and control pests in the future. He also advised us on how to keep our baby and dog safe from both the pests and the poisons. The price is extremely competitive, especially in relation to the service we got. We used their services to deal with camel crickets, carpenter ants, and spiders.

Raymond Estrada

John was the tech who came to my house for pure ant problem. He was professional and very thorough. He took the time to take care of the outside and inside. I would highly recommend him! Great service!

Amanda Feliciano

Angel is great! Very professional, personable, organized and takes his time.

Lisa Wu

I was seeking for help and I sent an email to them. They replied me with "how may I help you?". I explained what was going on with my place and never get replied back. I don't know why they have 5 starts reviews.

Bradley Adelman

Lou came to do the extermination. He called before he came to say he was here. He explained everything, walked us through the process and did a terrific job. He wad professional and courteous. Thanks again for rescuing us!

Leslie Affre

This is the best company I've ever used. They're professional, reliable and so pleasant to work with. I have two businesses and wouldn't trust anyone else.

Troy Johnathan

Andrew is good at this type of thing, he got rid of my issue and never seen a mouse again!!!! Amazing worker and very knowledgeable as well he knows what he talking about and knows how's to execute his job good and efficiently thanks again !!!!

Laura Herrera

Excellent services. Very punctual and professional.

Virginia McDonald

We contacted the company a few months ago, we had a huge mouse issue in Brooklyn. Andrew the tech came to my tenants home and sealed up holes and added traps. The tenants and I are very happy since we haven’t seen any mice! Thank you rest easy

VM H

Great service and communication throughout. Did a great job with the first treatment. Looking forward to the next treatment.