Reviews of Magic Exterminating (Pest Control)

Robert Burrows

We had an insect problem that contiued to get worse over the course of a week. Decided to call in the pros. Got an immediate response and the problem was identified in less then 15 minutes. No treatment was necessary and was not recommended. They were honest in their assesment of the issue and did not bother charging me for the service call. Courteous, professional and expert level service. Highly recommended.

Blanca Cool

My mom house in Queens got bed bug in one rented bedroom. Her house is spotless. She keeps it so clean. Never had this problem before. This’s the first time. She’s so nervous about this. She called every company she saw on line. A company in Queen called back told her that they can come next week. An other company also in Queen only got the answer machine on.....she called a neighbor cross from her house and asked if she knew anybody. That’s how my mom got the Magic. They’re professionally and politely answered her problems then set up an appointment for viewing the place ASAP. They came examined. Yes! Bed bug! Their price is even better ( my mom expected the cost would be a lot more than ). She feels very relieved. Thank goodness

Evan Brosowsky

Great people and they have all the tools an equal opportunity employer

Reuben A

I’ve been a satisfied client for years! These guys are prompt and professional. Always clean, courteous and responsive. I would recommend their service.

Hayley Foster

The men are always knowledgeable, helpful and extremely nice. When there is a problem they are quick to respond and get someone to handle it. I highly recommend them.

sakina williams

Received a visit from technician (Alphonso). He was a stellar professional, very knowledgeable and relatable. In this line of business I am sure he has met many people with many problems. He explained his method of approach to my problem, offered natural ways to mitigate issues and assured me, if needed, there were additional ways to address my problem. When he left I felt comforted and would love to have him out again. Way to go Alphonso and Magic.

Josephine Matic

Second time using them for maintenance. They're great, reliable, friendly, and of good value. I will be a yearly customer.

Watson AI

Do not hire them ever. They are bugs.

Mark Librowski

Paddy will take care of you,

Lee Jared Brodsky

Amazing service!

Ronnie Barnes

Very smooth experience. Service guys were very respectful of my tidy home and thankfully the problem has been eliminated.

Dennis Reiner

We had a Yellow Jacket nest in a room in our house. Magic responded quickly, professionally and took care of the problem. Thumbs up!!

Michael Forrest

I recently had an infestation at one of my business properties....Magic has done a great job for years servicing my house and business and this time was no exception. They are always professional, show up on-time and their prices are very reasonable. For this issue at my business they immediately jumped on it and took care of it right away. Thanks Magic.

Matt Zwerlein

We have used Magic for years and couldn't be happier. Very responsive, and their people always take the time to communicate what is being done and why. I definitely recommend Magic!

renee Soussan

The exterminator who came to my house was very knowledgeable and helpful.

jacob jiang

My god ! So so so bad service. No even worth one star.

a rad

The best. Reliable, responsible, always there for you.

Gary Morris

Awesome company. Great service year round for all things needed. Highly recommend!

Matthew Dash

I have used Magic Exterminating a couple of times as well as recommending them many times. They’ve been around a lot longer than I have always on the back of the Yellow Pages and I think the first termite sniffing dog (don't quote me). The first time I called them was for an ant problem in my house. I was also a single parent with a toddler and pets, so there were a lot of factors to consider. I wasted time and money on store bought “remedies” that once I was able to read the packaging’s tiny font became evident that I would not be able to use them as specified in the directions. It’s pretty disturbing what kind of chemicals are in these consumer brands that you know are just horrible for you if you happen to have used them. Don’t waste your time, money or jeopardize the health of your loved ones. Do what I did….and call MAGIC which had me on the phone with a person. Not a menu, a knowledgeable person and clear logistics wizard as she set me up for an appointment the next morning. The next morning, the exterminator arrived a few minutes early! He was a total professional– friendly, helpful and knowledgeable. He asked me a couple of questions and had a look around (after politely asking for permission). The experience exceeded any expectations I could have had. He took the time to answer all of my questions despite the fact he probably gets similar questions all day long. He assured I was comfortable with the information he gave me and to my relief, explained that the treatment he was using was safe to do so in residences with children and pets. Honestly, I don’t remember it having an odor and thought that there was no way I'd notice an impact. He was done in a matter of minutes, not because he rushed, but because he carefully assessed and knew exactly how to treat even showing me what he was doing. I wouldn’t have known my home had been sprayed if I wasn’t there to witness it. To my amazement, the one visit solved that problem completely. I had another problem a few years after unrelated to the ants. This required a similar kind of treatment and a follow up treatment which wasn't surprising. I had anticipated a long course of treatment as I had some wood rotting around the large frame of an array of large windows The exterminator who came for that issue both times, John was awesome. He was actually on a TV show at the time with a couple of other exterminators from Magic called “Rat Busters” or something similar where he and a couple of other MAGIC Exterminators dealt with one infestation after the next - rats by the hundreds. Gross! Bottom line is I can’t recommend MAGIC highly enough. There are certain service industries that are highly specialized and for which many people know little about, leaving you at their mercy.There are those who are ethical and don’t exploit the general lack of meaningful knowledge in their customers, and as we know, there are plenty that squeeze their customers as part of their business model. MAGIC, if they wanted, could have easily preyed on me and had me paying indefinitely. My experiences as well as those I’ve referred them to is that the expense and time is directly correlated to the problem and its severity and they were more affordable and effective as they didn't make promises they couldn't keep as others who got multiple estimates and tried out other companies discovered. Moreover, you’re not going to get and pay for treatment you don’t need. They know how to fix problems, quickly, efficiently, and predictably. You won’t get gouged and you will get your problem rectified. They are extremely well organized and again, beyond responsive and professional - no wonder they've been in business almost 60 years. And I think they still have a termite sniffing dog!

Dimitrios Iordanou

Very friendly & knowledgeable guys. I was going crazy with all the traps I kept setting around the house. Fair pricing can't go wrong with these guys. Problem free for 4 months now.

Ty Holbrook

I’ve been a customer for the past 2 years and I can’t say enough good things about Magic Exterminating. They get to the root of the problem quickly and efficiently. I highly recommend them!

xing yun

From the beginning the team was courteous, helpful, and accommodative. The customer service reps made sure we understood what was required in order for the service to be successful. The technician that performed the service was knowledgeable and thorough. If you find yourself in need of pest control services, Magic is the place you want to go.

Prakash Kadaba

Quality food, fast service, clean taco bell and friendly staff.

Jess M

Can’t say enough about them. I have been thru 2 other exterminators that could not solve this problem I have been having on and off for a few months now. I was recommended by a friend to Magic, so I figured the 3rd exterminator could be a charm. It was for sure. The people in the office, the sales person who came and the man who did the job were all great. I have a contract with them moving forward to hopefully prevent the ants from coming back.

Cynthia Padilla

My mom has a small house in Queens. We’ve never had a problem and recently she came across a rodent problem that went from bad to worse very quickly. I contacted Magic and everything was great. I knew the problems weren’t going to be taken care of with a one-time service. Months went by , I reached out to their Entomologist, sealed up the holes, had them set up some stations and for months now, I feel as thought we are rodent free. It’s a good feeling, but the best part was feeling like I was working with professionals from the very beginning. Thankful for this local company that provided great service. Thank you Magic.

Ed Freiberg

I have been using Magic for a number of years at my home and they have always done a wonderful job. I often recommend them to friends who across the board have all been as happy as I am. They truly are exerts in their work! Efficient, prompt, easy to work with, resonantly priced and most importantly effective.

Darryn Garson

I believed that i had a bed bug issue in my apartment. We found some tiny red bugs on our bed and I was extremely itchy. I caught a bug and called magic extermination. They were very responsive and extremely honest/helpful. They came in immediately and indenitified the problem as bird mites not bed bugs. All people I have spoken to are very helpful. Overall good experience.

Shera Fernandez

Great service! I recently had an infestation of ants in my home and I utilized the services of Magic Exterminating and I am so happy with the results. The customer service was great and I plan on recommending them to others I may know or meet with the same dilemma!

Peter Korbel

These guys were great. Had a problem and it just went smoothly. Simple as that. Highly recommended

Gertrude Lewis

This was my first experience with a Pest control company and it was very good. From the time I called the person who set up my appointment was very helpful, letting me know what the agent would do at my house. William was excellent! He arrived on time, was very knowledgeable about the wasp problem I was having and was thorough in helping to solve and prevent future problems. Thanks William for helping us out!

Martin Hsu

Friendly sales staff setup an evaluation and estimate visit. She was clear and professional and understanding of our situation. No service yet.

Nicole Foster

I frantically called Magic one night when a competitor quoted me an astronomical $ (and scared the daylight out of me!) to take care of my moth infested home. They had someone at my house the next morning to inspect and calm my nerves. I hired Magic on the spot and while I prepped my house to be exterminated, I was given the head sales managers cell phone # to contact him over the weekend with any questions. I even reached out to him Sunday morning and he answered glad to help! The two men who showed up to my home were extremely knowledgeable and professional, updating my all day via text of their status. They took such great care of all my belongings and stuff in my house. I was nervous as we have very high end furniture and treatments in the house and everything was immaculate. I couldn't speak higher of the experience I had; I am a very particular person and am weary of whom I allow to work in my home and Magic was fantastic. They have also been back to check on the house and called me twice to make sure all was ok. Highly recommended!

Richard Johnson

On time, good price and solved my issue. Highly recommended

Marc Edelstein

I’ve been a customer of Magic for 15 years and can’t say enough about their service and dependability! They’ve helped us through being a new homeowner and all of those surprises plus everything that’s come along since! Marc Edelstein

Mike McMahon

I had an "infestation" as classified by Magic, in a tough area of my home. First of all, the more corporate entities wouldnt even treat my type of ant...so I can see this is going to be an uphill battle. Albeit slow, they were getting the job done. Had we stayed on with them, it is more than likely that they would have resolved my issue entirely and kept it under control. That being said, It took them 4 visits to convince them the source was in the crawlspace and that they didnt need to be baiting and spraying chemicals in my living area with my 8 MONTH OLD BABY, Nursing wife and 4lb and 8lb dogs....Everyone there could use a customer care seminar. Everyone. If your reading this thinking, "No way. Hes talking about someone else...", then I thought that you were the worst one of the bunch. Not a junk seminar either, a whole day one with lots of GOOD food and drink. If you can deal with a few "diamonds in the rough" then this place might just work. It didn't for me. At the time of this review they were the most expensive option I researched which is why bossman can afford the good seminar and plenty of good food. This is a tough industry and because of that, I would not rule them out as a candidate. You also might not demand excellence when paying top dollar, like I do. Sometimes the customer does know what he's talking about. Shame on you for poisoning my home.

Michael Lamonakis

Had a mouse problem in NYC sand had several other people come and magic took care of it

Mariani Kino

Pleasure to work with

Eunice Kim

Not even worth one star. Very unprofessional and rude. Don't waste of your money and time.

Remy Garson

I had a pretty bad bug infestation in my office and had heard good reviews from MAGIC Exterminating. The team was very responsive and professional, coming to my office very quickly after I called. They thoroughly analyzed the possible sources of the infestation and were able to pinpoint the correct one. MAGIC knew exactly how to resolve the problem and did so perfectly. Since the infestation, we are happily bug free. I did not find their pricing unreasonable and felt like we received very good value for the service we received. I would highly recommend MAGIC to anyone with an infestation in their home or office. Very professional staff and great experience!

Brad Marks

These guys were great. They came on time , they were very knowledgeable and they solved the problem....I recommend them highly

Joy Robinson

Great Company. Reliable and so on target. They know their stuff! They helped with all sorts of issues in my house. They are so helpful and always come on time and send reminders. Magic is the way to go for all your bug and rodent needs!!!