Here you have the opinions of people who are buying the services of Preventive Pest Control - Albuquerque (Pest Control) in the state of New Mexico.
At this moment this firm receives a score of 4.8 stars over 5 and this score was based on 421 reviews.
You may have noticed that it has an average rating is almost the best, and it's based on a large number of reviews, so we may say that the rating is very faithful. If people have bothered to evaluate when they are happy, is that it works.
As you know, we do not usually stop to place tatings when they are good and we usually do it only if we've had a problem or incidence...
This Pest Control is included in the category of Pest control service.
Alan Feuer, A.C.E. is an angel. I would highly recommend this company to anyone looking for an honest company to work with and genuinely give you honest and good preventative advice. He is patient and understanding and takes the extra step to ensure that the pest control problem at hand is properly understood and resolved. Preventive Pest Control came in and helped our family and offered advice on ensuring that the problem was resolved.
I looked up on Angie’slist for a pest control provider because I needed to get a yearly spraying inside and out. Angie’slist sent me the names of three high rated providers. I contacted Preventative and they set up a time for two days from the date I called. They told me the time the pest control specialist, Michael Lujan, would arrive and how much it would cost. It was a reasonable price. The specialist showed up at the designated time, explained to me what he would be doing and then went about spraying. He was knowledgeable, professional and courteous. The specialist sprayed for almost a hour or so (he even put a small, clear container near the sink which would take care of any ants. I paid the bill that had been quoted to me earlier, and he went to his next job. So far, so good. I haven’t seen anything inside and only have seen a couple dead roaches outside on the back porch. I will hire again.
Great customer service! When I asked them to come back to spray because there was still ants, they came back happily. I wasn't charged for another spray, and I didn't get any hassles about it. They are true to their word. I highly recommend preventative!
Great service, very responsive to calls.
I have done business with this company for a long time. I don't even remember how long it's been. The service has been excellent through the years. I highly recommend Preventative Pest Control over any company out there.
The team at Preventive Pest Control definitely strives for and reaches the highest of industry standards with Integrity, knowledge and willingness to always provide top notch pest control for anybody who wants to protect those you love and care about from unwanted pests. Anybody needing pest control services in the Albuquerque New Mexico area would be wise to contact this A team!
Josh has aways arrived within his time window which we truly appreciate. He is careful when he sprays as not to disturb any of the plants or landscape. He is careful, caring, always professional and very friendly. Thank you Josh
I cannot deal with roaches and moving into an older home, it is almost a given there will be some. We called PPC and their service person, Chris, was very kind and patient. I trust him. He earned that trust by being honest and straightforward. They are not as cheap as me poisoning my home with hardware stuff but they are certainly more effective and worth the price. I have no regrets or doubt that we made the right choice.
We used to be with Preventive Pest a couple years back and the service was excellent! We never had issues with ants or roaches when we were here at home to let them spray all areas; However we did haveissues with the scheduling because they would show up whenever they wanted and would miss the back yard (then the roaches would come) and would have to schedule a time frame and then not show during the time frame. We left Preventive, went with another company but would constantly have to supplement with spray ourselves and decided to go back to Preventive. So far, they've been more than helpful to make sure scheduling issues are resolved and after the first spray, we did have a huge trail of ants a few days later but, I called them and they sent out a technician that day and he took care of the issue. So far, I'm happy and am ant, wasp and roach free!
I began working in pest control for another company, and worked for them about a year unimpressed by what we could do for customers and how employees were treated. Now I work for Preventive Pest Control, and I have to say the level of care provided to customers and employees alike is incredible. Sure, this may be a biased suggestion, but if you've any doubt choose PPC
They just know what to do when it comes to Pest Control.
Long time customer. Prompt, friendly and knowledgeable service. Highly recommended.
Found mouse droppings. Dominic came out very thorough very knowledgeable and very very nice great to see somebody who enjoys their job. He is a good representative of preventative pest control
Preventive is pet and child friendly. Excellent service and great staff!
I have always been very impressed with Preventive and have used them for many years. If I have ever encountered any issues in between scheduled treatments, they immediately come out yo address it. They have always been very professional. Their representatives go out of their way to make sure I am pleased with their service. I can always get an appointment scheduled quickly. They are so flexible and will spray as often as I would like. I appreciate that I am not tied to a strict schedule. I tell everyone that they are the BEST in ABQ.
Alonzo was waiting for me when I got home! He did a fantastic job and was very informative! I am so pleased that I will have the same employee every time!!! What a good policy decision by management!
Excellent experience. Mr Rickey Timms is a very knowledgeable and professional technician. He was very friendly and answered all my questions. I look forward to having him by again. Highly recommend. Thank you!
Very professional and polite! Brandon has been our “go to guy”! Very pleasant to deal with and thorough! Great job all around guys! Thank you! N. Dawson
We have used Preventive Pest Control for many years. They are very dependable and service our property on a regular basis per our agreement. We also have spraying done for weeds and it is awesome not to have weeds to pull. We do not have to be home when they come to service our property. We highly recommend them.
Highly recommend these guys. Have been using them for a few years now and have not had any pest problems since they've started coming out. Very professional and really appreciate that their products are pet friendly.
Always do a great job with my weed control in an area where weeds are abundant. The service has made a huge difference in the appearance of my yard. I had an area that needed to be retreated and they were very prompt about taking care of that without any hassle. They showed up at my house (I didn't have to leave work) and called to confirm they were retreating the correct area. Will continue to use the weed services with Preventive Pest Control.
All the service technicians that have come to the house have been extraordinary. That is why I like Preventive. If a company can send out 5 different technicians and all of them are excellent that says a lot about the quality of Preventive Pest Control. Thank you and keep up the good work.
Great, punctual service. Brady did great.
Great communication from the company as to when they are coming out and then what they did at the house. Everyone i have spoken with so far have been very professional. My family and myself thank you!
I was with them for 2 years and 3 months. One day they were supposed to come to my house sometime from 10-1pm. I skipped my child's soccer game and waited for 3.5 hours. Finally at 2pm. (one hour AFTER the last hour they were supposed to come) I got a call saying the guy was on his way. I wasted over 3 hours of my life waiting on them. I had to leave. When they came the next time they showed up unannounced at 8:30 on a Wednesday morning. I was already running late for work and had to wait for them to finish so I could let my dogs out to potty and then leave to work. I called them to tell them about the past 2 mishaps and instead of approving a curtacy service they said they'd give me a $10 discount. MY 2 YEARS OF BEING A LOYAL CUSTOMER TO THEM WAS ONLY WORTH $10 AND THEY DIDN'T GIVE A HOOT ABOUT ME WAITING AROUND FOR THEM FOR 3.5 HOURS WITHOUT A CALL OR THEM SHOWING UP. There's a tone of pest control services around - there are others who care about your business more.
Preventative pest control has always showed responsibility and proper application of insecticides. Working with the technicians to resolve issues in the past have been a great experience as well as the office. I would recommend this company to all who are looking for great service and quality pest control.
Currently customers for 6+ years. Tech and office staff are professional and courteous. Price is fair, and they guarantee results. Visits are easy to schedule. Techs come on time in uniforms with clearly marked vehicles; answer homeowner questions with patience; work efficiently; take the time to find the less obvious pest nests. We appreciate and recommended Preventative Pest Control for your assorted bug problems.
This morning we noticed what I thought might be droppings in the garage and after multiple ant invasions, we decided to give Preventive Pest Control a call. They were very friendly and had a tech out the very same day. Chris, the tech, was so professional, friendly, and had attention to detail. He checked the entire base of the house, garden, and sidewalk. In his qualified opinion, he did not suspect we had rodents (definitely ants!) but still left 6 traps for my peace of mind. Preventive Pest hires local veterans and offers industry-leading training to its employees. Cherry on top: their introductory price is phenomenal for services offered. A++ for Chris and Preventive Pest!
Dominic came today and did an inside and outside service! He was very personable, professional and polite. Also Crystal set the stage for excellent service when making our appointment and sending a reminder email! Dominic was very thoughtful of my time, and requirements for service, as well as being efficient! Great job all around! Highly recommend!
This company is awesome. They honor what their employees tell you. I had someone form here come out and review my situation. He said there would be no charge as he didn't have spray. I received a bill for $89. When I called them to tell them what the employee had told me and he didn't treat my home they took off the charge will no issues. This is an awesome co. who doesn't feel the need to screw people over. I will use you guys again in the future! Thanks for being an awesome company! Mariah you guys rock!
Dominic was efficient and when he asked if any particular concerns recently...did a "mouse in my house" assessment. A very reasonable estimate to secure mouse entry sites was drawn up. He answers all questions with obvious knowledge of the business. Then he did the routine pest control treatment that is done every two months. Both technicians that have been to the house are personable, friendly and professional. Each time they are here they treat to the time of year concerns, such as where spraying in relation to walls, landscape fabric, edible plants, water features. I appreciate the customized attention to detail.
Before having Your company spray our house, we had a severe ant infestation. The other company we were using could not get the situation under control. Thankfully, we found you guys! After the very first visit our ant troubles disappeared. We love the convenience of the bimonthly visits and always appreciate the very kind and thorough service reps. Needless to say, we are extremely happy with the service you provide and highly recommend your company.
No hassle company to do business with! They call you and tell you what day they’re honing be there, they show up, do their job and leave!!! I think I’m even set up on auto pay! NEVER had a bug in my house, find a few dead ones outside! Great company!
We have been customers since 2008. They are responsive, polite, and always willing to come back out in between treatments if you have an issue. Highly recommend this company to service your home or business.
I am new to the Albuquerque area. I chose Preventive Pest Control based on other recommendations on the web. From my first phone call to the office, I was confident PPC was the right choice. When the technician arrived, he explained everything to me, understood my concerns about my dog and if the pesticide would hurt her (it wouldn’t), knew what pests were most troublesome in my neighborhood, and got to work right away after talking to me. He was efficient, polite, and inspired my confidence. I recommend PPC without reservation.
Always a good experience....
I’ve used Preventive Pest Control for years and highly recommend them. Best customer service and best technicians. And, no bugs in my house. I’ll never switch companies.
Dean with Preventive Pest Control was very professional and provided outstanding services.
I've been a customer since moving here in 2000. The service technicians have been very professional and courteous. They service my home as per my requests. If there are any issues (bugs) I might have after my service, they promptly come back and take care of the problem, at no extra charge. I also like that other services are offered: mice abatement and weed control, of which I have needed and used with very satisfactory results.
This is an outstanding company! Very efficient, knowledgeable & professional!
They keep the bugs out!
It was a good experience, the technician was very knowledgeable . He answered all my questions and gave me a good understanding of my problem.
Best pricing and quality service!
I have been doing business with Preventive Pest Control for many years, and I have never been disappointed. The staff is professional, friendly, and always on time. They will continue to have my business .
The staff is courteous, friendly, they listen, and they work with you on schedules. My tech, Josh, is the bomb! Very thorough and great work ethic! I recommend!!!!
I have used Preventive Pest Control over many years and they are always courteous, reliable and stand by their service and product. If there are additional issues with pest they are reliable enough to come back.
I called them in a panic to get a Termite Inspection done today with the report no later than tomorrow! Not only were they able to get me inspected within the hour, but they were extremely friendly and understanding! I'm refinancing my house and was not told until this morning that I needed a Termite Inspection to be able to still close this month! I am so thankful I called this company, and I'm so happy to tell everyone how amazing they were! They'll be the first and only pest control company I call in the future!
The folks at Preventive Pest Control have taken such good care of me. I have a horrible aversion to mice, so when I had some in my house I called them. They were kind and quick and thorough. They took care of all the ways mice might have access, laid traps and did all the checking and removal. Now I can relax and feel safe and comfortable in my home again!
PPC is a great example of what customer service should be. They are excellent from the time of scheduling, to the time of service.
I've been using their services for the past few years and highly recommend them. They are efficient, knowledgeable, prompt and courteous. They consider my needs and concerns for the safety of my dogs and parrot and use product that has no odor. This is a very good company!
Called these people to treat prior to selling a house. They were very prompt in coming out and crawling under the house. I told CJ we needed a quote and schedule in as quick as we can. I received the quote via email the next day. I responded to the email to, please, call me. He didn’t. I text him to his cell on his business card, asking him to call. He didn’t. We went with someone else.
Alex does our pest control here at Berkshire Hathaway HomeServices and is extremely courteous and friendly every time. Would definitely recommend.
Preventive Pest have been out pest control service provider for many years (Home and business). They have a great program and are always reliable. Good customer Service is always appreciated!
I have used Preventive for 5+ years and would recomend them for their home pest preventive services. All the technicians have been professional and respectful while in my home. I have had to call in to change service times and the office staff has been very accommodating to my schedule.
I have used Preventive Pest Control in the past, and was always very satisfied with their work. Unfortunately, I had to move to an apartment, but when I moved to my current residence, Preventive Pest Control was the first place I called. They have always been reliable.
I recently bought a house with my wife lots of bugs even termites. My home is aweome now bugs outside dont make it inside great company they do a great job
Very good service. Had an ant problem 3 years ago and they got rid of them in one day by finding the queen ant! They are courteous and knowledgeable. I've had them coming for over 3 years now and never had a problem with past since. Highly recommended.
We've used other services in the past, but Preventive is a superior service. From the calls before treatment to let us know they are on their way to the no hassle responses when we need a retreatment indoors. Always professional and they take the time to discuss with us what we can do to assist in our prevention.
When I first called, the receptionist was friendly, knowledgeable, and happy to answer my questions. Dominic was our tech. He was respectful, thorough, nice to my dog, and located the ant colonies we are having problems with at the moment. We are very pleased with the excellent service.
Showed up on time, tech was very polite and knowledgeable. Very reasonably priced. Very happy with the whole experience.
Excellent service, very professional
We have had very good service over the years with Preventive Pest Control. They notify us when they will be coming to work at our house. Also, they ring the doorbell and ask if we have any places that they should concentrate their efforts. The people are very courteous and have always done a good job for us.
I received excellent service over the phone. The customer service rep was courteous and knowledgeable. When the technician came out, he was on time. He took his time to spray around the premises. Tech was courteous and professional. 2 days later there were no ants on my patio. Prices are reasonable.
I've had them spray for almost 3 years and the only bugs I see are dead ones. The techs are courteous and thorough.
Preventive Pest Control has been keeping my home pest free ever since I moved to Albuquerque in 2006. I feel totally confident that their products are green. I love to feed songbirds, and they take care not to do anything that will harm them, but also make sure bugs don't get inside my house. I love the wire on my roof that prevents pigeons from perching, and if you have a pigeon problem, they will trap and remove them. Total thumbs up for Preventive!
The tech explained to me exactly what I was getting, and why, and what to expect. I had a great experience, as we had just moved into our first house, and immediately had a roach issue. The bug problem was fixed and we didn't need to have them out again for another year! Only reason I give 4 stars is it's a bit pricey for just a routine spraying. As a newbie I was really glad for the peace of mind and it was worth it, but next year I'm going to try and do it myself.
The roaches were coming out at night in droves! I called to see when PPC was scheduled to come again. I got a really nice and informative Customer service rep on the phone. She scheduled my service for the next day and answered all my questions. The bug man came when he was schedule and was courteous and professional. Bugs are gone and those stupid ones that ventured out are dead! I'm happy!
Local! Friendly hard working employees that care about you, your home and your hard earned money!
Preventive Pest is a great company with which to work. The employees are all friendly, yet professional. The service people are always respectful and efficient. The very best part is we have NO pests!
I've had preventive for several years. We continue to stay with them because they are always here for us. Each person I have ever spoken to is kind, honest, knowledgeable and professional. I myself having a phobia of bugs am very happy with the service we receive from preventive and highly recommend them to others.
I contacted Preventive Pest because I needed a house inspected with very short notice. I was able to schedule an appointment on Saturday for the following Monday. Guy inspected the house for termites and dry rot. He did a very thorough inspection, clearly explained everything that he looked at, and answered all of my questions. I had the full report the following day. I highly recommend Preventive Pest.
We've been with Preventive on and off for about 10 years now and have no complaints. The staff are friendly and helpful. They go above and beyond every time including driving all the way back to my house when I failed to be there on time to bring my dogs inside. They also take notes on what matters to me. Every tech I meet knows not to spray my flowers because I don't want to hurt any bees. Apart from that, the service is affordable and they work with you on payments if necessary.
Technician mentioned to expect a follow-up call after first treatment to make sure all was taken care of. That call never came. We did have some residual ants, which will hopefully be addressed in the next treatment. Most bug issues were taken care of though. I feel confident that over time we won't have any issues though.
Have been using the services of Preventive Pest Control for a few years now. Thanks PPC for your consistent, timely, efficient & effective services. The technicians are always on time (or they call), professional & helpful - keep up the good work crew!!
Preventive is the only company I’ll use. Always a great job and no more bugs! The technician is always courteous and does great work!
Bryant was very prompt, friendly, knowledgeable, and professional. First treatment handled more than 95% of our bug problem. No living bugs showed up until 2 days before next treatment. Thx to preventative pest control, we can now enjoy our home without doing combat with ants at every turn.
This company is horrible. I had them do a termite treatment on my house. They required my house to be emptied out before they would do the treatment I was told they would patch and repair any damage they created they put several holes in my walls and refused to patch or repair them. Do not use this company for termites they lie to you and damage your personal property.
Very reliable service. Great technicians that are very knowledgeable. Always on time and courteous. Have been with them for years.
They are punctual and courteous. Would like for them to spray inside first then outside.
Overall, I've been very happy with my service over the years I've had it. They are very good about rescheduling service dates if necessary and making additional visits if needed. The price for their service is very reasonable as compared to other businesses. My only complaints are that the text messaging system they had previously led to some misunderstanding about actual service dates and times. But it appears that they have modified this. Only other complaint is how they dealt with a issue I had with mice. They would only put out snap traps that were not safe for my pets or the pets of my neighbors, since the traps could blow off of the walls and a pet could set it off. Overall though, I've been very pleased to deal with Preventive Pest for years now.
Preventive always does a good job. They will do extra treatments if necessary. I highly recommend them.
Preventive Pest Control is an excellent company with awesome staff.
These guys did such an awesome job with the home inspection we ended up hiring them to come out and take care of bugs we had in the house. They were quick, professional, and they have a 30 day warranty. We ended up calling them back and they asked where we were having issues. I told them specifically which rooms we saw the ants in and the PPC guy found two colonies just outside those rooms. He eliminated them promptly. It was awesome how much they listen and resolve your pest issues. We'll definitely be calling them again and recommending them to others.
A very pleasant experience, from inspection to remediation. Thank you!
Used Preventive for over a year with no problems. They changed their billing system for automatic payments and I had a past amount due. I called and paid the past due amount and set up future services. Two weeks later, I'm checking my voice mail (I never check my voicemail) and a week prior they had DOUBLE BILLED MY ACCOUNT. They wanted to know if I wanted to come in to get the check or have them mail the over-billed amount. Well, I called today, and they still haven't done anything with the doubled billed money they were supposed to return to my account... "since she didn't hear from me and she has a lot of accounts". BAD Customer service. No follow up on YOUR MISTAKE which affects my bank account. If you double bill someone's account, its imperative upon YOU to make sure you CORRECT THE MISTAKE YOU MADE. Goodbye Preventive. I have too may choices, and prefer a business that actually cares about its customers.
Service was awesome! They were very professional, took care of everything thoroughly and in a timely manner. Answered all our questions without rushing or making us feel like they were dumb questions like a lot of companies do.
I called Preventive Pest Control to send out someone to our house because we were having a bad problem with roaches. I was very impressed with the person they sent because he (Brady) showed up on time. He was very courteous. He explained everything he was going to do and what we could expect to happen over the next couple of days. He was very professional. I would highly recommend Preventive Pest Control.
Sold my home, moved into another, took Preventative with me! For several years, Preventative took care of our outside yards, never had a problem with their care or with pests. When I moved into my new place, night time revealed thousands of big, little and in between cockroaches...the rock yard appeared to be "moving"...and with cooler weather coming, I didn't want them to try to move into the house. Preventative took are of my outside problem! Not a black or tan to be seen anywhere! Now I can relax. :)
We have used the great services of Preventive Pest Control for years. They are always very professional, friendly, and do a good job. They usually ask if we also want them to spray inside; we do not do inside very often. We know they will spray the garage when we feel it is needed also.
I have both pest/weed control services with Preventive. I have never had any issues with either service. I appreciate the advance notification of service and if needed they will work with me to reschedule if necessary. I also appreciate the fact that I have the same individual coming to do my service. John always shows up at the scheduled time and thoroughly completes the task in a timely manner. He is an excellent representive for this business. Thank you!
The staff is all knowledgeable and professional and so friendly. Great customer service and affordable service backed with a guarantee. If you have a service done and it isn't done to your liking they send someone out to fix it immediately!
We have been with Preventive for years, and we love them. Everything about their service is thorough and affordable. If you are looking for pest control.. you found it. You won't regret it.
We found a few dead roaches at our house, so we contacted PREVENTIVE PEST CONTROL. They immediately scheduled us for treatment within days, and their technician Mike L. arrived right on schedule – in fact, in the middle of Albuquerque’s most severe record-breaking thunderstorm in months! He survived the heavy hail and flooded streets and, after listening to our issues, he went right to work around and inside our house applying his treatments. Very professional, very courteous, and very proficient. We highly recommend Preventive Pest Control.
The customer service was excellent! The technician was patient with all of my questions and explained all of his findings thoroughly. I would recommend this company!
We have had Preventive Pest Control servicing our home for many years now. Their staff is so friendly and helpful. The technicians are quite knowledgeable and reliable.
I love their service it works and the technicians always make sure your satisfied!
Always on time. Professional technicians that are very knowledgeable with the chemicals they use.
Please change your billboards!
Great service, follow-up and friendly technicians. Highly recommend!
This company was supposed to kill the weeds in our yard. They were never able to do the job. Spoke with Rodrigo in their office over and over but he never offered any more than respraying. He admitted that the "new" chemical they had used did not work. In order for them to respray with the proper chemical, we had to pay a lawn company $160 to cut down the weeds that Preventive was not able to kill. Received no compensation from Preventive, were only offered a discount on our next 6 months of service. I fired them. If they couldn't fix the problem in over 6 months, why would I pay them more money to fail again? They still owe me $160 but have made it clear they do not care. Never had any trouble with the indoor pest service.
The Pest control Technician was very professional and knowledgeable. The first treatment was way more than I expected, he did a very thorough job, as well as explaining the process and procedures. A very good experience. :)
I have been very pleased with the service I have received from Preventive Pest Control. I receive advance notification of service. The work is thorough and I have the opportunity to ask for additional treatments on the inside of my home. The technicians are cheerful and respectful. If additional services needed to remedy pest control, I just need to call and it is taken care of. This is a great company to do business with!
Had a interview today they where where very nice and great to talk to
The service is always top notch and always effective.
I would highly recommend preventive pest control to anyone! They have a great staff, very professional!
Very prompt, courteous service. They sprayed my lawn for weeds and the interior and exterior for insects. Not a spider, ant or wasp in sight!
Very friendly and professional service. Associate explained things in simple terms.
Always very friendly and knowledgable staff. I've been a customer for many years and they've always done an excellent job.
We've used Preventive Pest Control for over 16 years. They keep the spiders out of the house. If ants try to invade, they put bait out, and get rid of them. We appreciate they're pest service and recommend them if you want the bugs away from our home. The staff is always nice too.
Very reliable and effective. Good about coming out between regular services if there is a problem. Courteous and knowledgeable techs. Been using them for years.
It's so nice to not have any weeds and if they ever come back preventive pest control will come back and stray again ..
I will ONLY use Preventive Pest Control! If you are using a different pest control company, you should switch to Preventive Pest immediately. They have professional integrity, good prices, and a GREAT staff. Prevenive Pest Control ROCKS !!!!!
Excellent friendly service
I have used Preventive for many years. I love them! They are committed to servicing their customers and keeping them happy. I will never use another company. The technician is always friendly and courteous, answers all my questions and makes sure I'm satisfied before they leave.
We have used them for several years now and always have appreciated their efficient communication, courtiessness, and reliability. Their service team is very responsive and easy to deal with. And, we don’t have any issues with pests!
Have regular visits with preventive pest for years. They are reliable and listen to my concerns. Always recommend them to friends. Thank you preventative.
Great people and quality service! We use Preventive Pest Control for both of our Albuquerque homes and couldn't be more pleased. Affordable, and always friendly and professional!
The techs who visit are friendly and effective. Tony is such a good guy, I love when he comes to visit. Appointments are delivered on time with great reminder calls
Chris, our technician, was very friendly and professional. He took time to listen to my concerns and got to work. The whole processes was easy and affordable. I like knowing that if there is a problem in between services he will return to treat the area. Thank you Chris, and Preventive.
It's been 3 weeks since our initial treatment and we're still seeing spiders around the outer perimeter of our home. Part of their service is the ability of them to return and repeat the treatment if we still see bugs. Well, I called (albeit after hours) and left a voicemail stating that we still had bugs and to please contact me to arrange a follow up treatment. That was a week ago and I still haven't heard from them. I also don't like their very one sided contract that essentially ropes me into keeping them for a year. At this point I would be hard pressed to recommend them. The only reason they're not a 2 star rating is because our technician was a nice guy.
I absolutely loved the service I got from Preventative Pest Control! In 2014 I had a pest attack. A nice Customer Service Rep helped me find an affordable deal which gave me 6 service dates in 12 months. No more pests...it was a dream come true!!!The Service Men were professional and appropriate, essential because I'm a female who lives alone. Many thanks to all of you at Preventative Pest Control!
Super great service from super great people! It your employees that make the company that you are and they are fabulous to work with. I highly recommend you to anyone that needs help with a pest problem
Preventive Pest Control arrived on time & completed a thorough Pest Inspection in a timely manner. Exterminator/technician was very knowledgeable & professional. Highly Recommend this company for all Pest service needs.
Excellent service, effective methods and all for a good price. I'm very pleased to report that since switching to Preventive I've seen a huge decrease in pests. Plus, they keep track of when it is time for my next service and send over a friendly technician. Great company.
The technician Carl came out to spray, and he was great. He was polite and easy going. He took his time and sprayed everything really well. Great service and I recommend preventive pest control to everyone.
Great customer service. The tech is always professional and accommodating. I have never had a problem or a bug.
Juan was great!
I moved to Rio Rancho from Florida where usually the bugs are bigger but we had a mild winter in NM. I'm a NM native of 26 years and never saw so many roaches as this year on the west side of town. Called this company because i was referred by a family member. Brian came the next day. Exceptional service for roaches outside trying to get inside and a spider problem ugh. He sprayed everywhere and did an awesome job and showed me some problem areas. He will be coming every other month. I recommend this company highly! Wouldn't call anyone else they stand up to their service. I feel comfortable in my home now. Thank you Brian and office staff!
Michael and Alonso were great. Went through everything very thoroughly as well as explained everything. While providing excellent customer service!
Preventive Pest Control has been handling our house since we moved here a little over 3 years ago. And since we have had their services, we have a lot of bugs - DEAD BUGS. They have had to return only once in that time to get some additional bugs, but that is done without cost and very quickly. We are very happy with their service and have them come quarterly. Very happy with their service and they are always professional and courteous.
Friendly, on time, good job
Service is mot as good as it once was
Preventive Pest Control is top-notch! I have been doing business with them for years I probably will continue to do business with them for many years to come. I'm going to post their name and phone number near our mailboxes in hopes that 90 of my neighbors will subscribe to them. Their work is fantastic
This is an excellent company and I have been nothing but pleased since I switched to Preventive many years ago. They are always on time, I have had no insect or rodent problems, their technicians are unfailingly polite and helpful. They will come out between services if there is any issue. I have been impressed. I like very much that the bill comes electronically.
Just started a contract with them. Very professional on the phone, showed up on time, no complaints from any of my tenants which is amazing since they complain about everything! LOL! I'm very happy to start a contract with pied Piper.
The technicians are very professional.
They did my initial home termite inspection which I was happy with so I called them when I needed an extermination and bird removal. The man who came out was really nice, prompt and pleasant, did his job well, and I was happy with how they handled my questions/concerns. I rarely see bugs now and if one does pop up, it dies quickly so the products used are effective. No complaints.
Great service! Very knowledgeable, professional, and personable!
Preventative Pest Control is a wonderful company of folks who are flexible and helpful. We’ve had a wonderful experience even from afar as we now rent out our house. PPC ABQ comes highly recommended after years of service!
Alonso and his partner were awesome. They took extra time to find all the nests for the nasties in my yard. The Cockroaches came pouring out of their hiding places and died period it was gross and awesome all at the same time. They really worked with me on scheduling and I look forward to working with them in the future as well. I recommend Preventive Pest Control to anyone who needs help controlling the beasties in their house and yard.
PPC seems to be a family affair with us. My dad uses them, my mom uses them, my sister uses them and I do. They are very accommodating with our schedules and we don't have bugs anymore! Customer service and the techs are always friendly and professional. We will all keep them around for a long time!
They have great service and staff. Reasonable price. Free call back if you them.
The service was friendly, prompt and the technician seemed knowledgeable. They arrived in the time frame they scheduled me at(a big deal this day and age!) and immediately our pest problem was eliminated. I would recommend them to anyone looking for a pest control service.
I've used Preventive Pest Control for 20 years now... There product is the best and I've never ever had a reoccurring pest problem. Perfect name for their company. I recommend them to everyone I know.
No more bugs
We've been Preventive Pest customers for about 15 years. Their techs know what they're doing and their work is effective. We had ant problems in the past and someone would always come quickly when we'd call. This year, we've had NO ant problem!! We also learned about their weed control service and we are extremely pleased with the results. Besides weeds, we'd always have a gazillion little desert willows springing up in our front yard. I'm happy to report they're all gone! Thanks so much for your services! We are very content customers!
Preventive Pest Control does an awesome job at their regular maintenance as well as prevention of critters gaining entry into the house as happened to us. They installed a new crawl space door which prevented access there and sealed off all other access. Did work in a timely fashion and cleaned up afterwards. John has been our regular tech and I can’t recommend him enough! He always does above and beyond!
Have been with Preventive Pest Control for 7 to 8 years. They have always been helpful. Professional and knowledgeable. Over the years they have gotten rid of pigeons, mice, scorpions, ants any any other creepy crawlies. You can't go wrong with this company. I promise you will be satisfied.
I appreciate that the same person typically helps us so that they are familiar with our individual needs and past. Kudos to Jonathan for his great service. He is very patient and knowledgeable. I had previously had an arborist come out and diagnose my trees with "roundup poisoning". When Jonathan came out for my scheduled pest control service, I mentioned the diagnosis of my trees. He took the time to check the trees out himself, and noticed that there was a wood wasp depositing its larva into my trees. He sent me a follow up email with more information on this and recommended a service.
I have always received good service from Preventative Pest Control. I am confident their service is right for me. I have yet to have issues with insects. They always arrive at my residence when promised. I am certainly a satisfied customer!
Would not recommend, not due to their technicians but their office management. For a year everytime they were supposed to come they left a card the day of service saying they could not perform the service due a past due balance on the account. Despite updating my card information numerous times and then swearing the issue was fixed this continued to happen. Very unhappy with the lack of communication and consistent mistakes by their office staff. Will finally be looking for another company to work with.
No option for a zero .. Been a customer for many years and had great service. Had medical issues and three family members pass away so of course I fell behind. When I would call in payments I told the staff do not send out any of there service techs until my account is paid in full. I always had there techs show up asking to spray our house and calls to set up an appointment. THEY can never follow directions.. This morning I called into make a payment and paid my account in full , was told I could not set up another appointment until I put my card on auto pay , I told there employee no I will not do that. Then I was informed then no future appointment's.. I kindly said thank you but no again and I will find someone else. Thanks for the many years of great service and you just lost a customer..
We love Preventative Pest Control. They are very reliable and always come when they say they will so there is never a need to follow up with them. We had a pretty bad ant problem in our front yard and they took out the rock and plastic underneath to get to the nest. They not only put everything back so well that you could not tell it had been removed but they got rid of the ant problem and were so awesome about coming back regularly between visits to ensure the ants had not come back. We would highly recommend them to anyone.
Every one of their employees who has been to my house is nice, informative and professional. They will come out between appointments for no extra charge if there is an issue.
When we moved here, we never expected to encounter the seasonal "Pests of NM", but we did and without the assistance of Preventive Pest Control it would have been unbearable. Their staff are professionals both in their office and the staff that comes to your home. They will do everything they can to eliminate your pest problems, even if it means coming back to get the job done. We have a a quarterly contract with them to keep our home free of the year round pest cycle which changes as the seasons change and I don't have to worry about dealing with pests after they have come through my front door. Highly, highly recommend their services if you want a company that gets the job done and you appreciate their dedication to satisfying their customers.