Reviews of Pest Defense Solutions Albuquerque NM (Pest Control)

Davina Lawson

I have managed a couple thousand rental properties over the past 17 years and tried several different pest control companies in the initial years. After discovering and using Pest Defense I've never used anyone else since. Pest Defense has superior service, best prices, and is a very professional company. I highly recommend them! Garret Sego is extremely knowledgeable about all pests and termites. They've treated a ton of properties for me, including my own, and I've never had any complaints.

Sal Padilla

They were really helpful

Isaac VanHaverbeke

We had ants, we called these guys, they came out, charged me a price we agreed on over the phone, and I haven't had ants ever since. My pets and child had zero reaction to the poison they used, but the ants went away almost immediately

William

The most professional and courteous group of men and women in pest control I’ve ever experienced. The pricing is hard to beat as well. Marcus is the tech we’ve continued to use and he is awesome. Any special requests we have he does without hesitation. Customer service and satisfaction is their priority. Highly recommend them.

Richards Shirley

Steve was very friendly, knowledgeable and responsive. Always received an email reminder of upcoming appointment, after-appointment summary of service. On time or a call if going to be a couple of minutes behind schedule. Great customer service.

luisa Chavez

I have contracted a few pest service companies here in Albuquerque over the years and this company has by far been the best service. Highly recommend them.

Eric Roll

These guys have been great on service and price for years. They're big enough to meet all my needs and expectations, but still treat you like a neighborhood shop.

Jenny Kanter

We have been using this service for the last 3 years. They come every other month to spray and keep the ants and cockroches out of our home. Recently, we had a huge amount of ants inside, and although they were not swarming on food, they seemed to be everywhere, all the time. Pest defense came out multiple times (all included, no additional charge) and finally found the ant home under the rocks in our front yard, and the trail tunneling under our home and coming up into a closet. He worked very hard on a very hot day for nearly 30 min to get rid of that huge colony, and we haven't had an ant inside since. That's just one example of their great value and great customer service. Thanks

C K Colarusso

After finding evidence of subterranean termites, we called Pest Defense Solutions, who came out in a timely manner and gave us a reasonable quote for treatment. They were very professional and thorough. After performing all appropriate treatment, they did an outstanding job of restoration of the treated areas. I highly recommend them to anyone else wanting professional and friendly workers who do an outstanding job at a reasonable price.

Johnathan McDonnell

Great service at both home and business.

Renee Olguin

It’s so sad that I watched these people not spray my house! Still charged me twice!! So I cancel service! They never offered to work with me! Not that I would have ever trusted them again! Yet they did report it to the credit bureau I still owed them money!! Just wow!! Make sure you watch them and if they are actually doing their job!

Autumn Fullam

Made an appointment with them and they no called no showed. Wasted half a day waiting for them. Very unprofessional

Ken Miller

I began using Pest Defense Solutions the first summer they opened for business. During that time their technicians have always shown up in the time window they provided when they called to confirm my service. Everyone technician, including the owners, which have come to our home have been professional, courteous, friendly, and able to resolve any bug or rodent issue that we may have had. Their Eco-Friendly pest control solutions are effective and keep pests outside of our home. I have referred several other friends to Pest Defense Solutions and will continue to do so. I highly recommend Pest Defense Solutions to anyone looking for a good pest control company!

Lexi Heninger

We are living in Albuquerque for the summer and had the guys at Pest Defense Solutions come out and spray for roaches. They did such a thorough job, the only roaches we've seen since they came are dead! The technician was friendly and did a great job. If you are in the Albuquerque area, I highly recommend their services!

Travis Driscoll

Pest Defense solutions has been servicing my house in the North Valley for a year. I am very pleased with the service. They show up on time, their technicians are clean, polite and professional. They have minimized the bug issues at our house. The one time we had persistent ants they came back until the problem was completely solved. I highly recommend them. - Travis Driscoll

tanya ansley

They are efficient, effective and pleasant to work with. Thank you, Pest Defense!

Mellisa Heller

I have been a Pest Defense customer since very early in their business, and I have to say that they are the best pest control company in Albuquerque, bar none!! I have tried several others in town (which shall remain nameless for this review), and these guys have always taken the best care of me, my house, and my pets. We have always had problems with roaches, black widows, ants, and mice, and the services we get from Pest Defense always eliminates any worries that I ever have about critters in my house. They always arrive on time, listen to my needs, and provide professional service every time. I have been extremely happy with them! I would recommend to anyone needing such services to get in touch with PD as soon as possible. I guarantee you that Justin and Garrett will treat you right!!

Katie Torres

Great service! Great techs! Great product! I won't use anyone else!

Mark Stevens

They came to my house and sprayed without my permission. They did not call me or ask permission and then sent me a bill for $83.06. They will be reported to the BBB and I strongly recommend no one uses their services.

R Allbritton

Always prompt & professional.

Debi Spicher

We have been a customer of Pest Defense Solutions for over three years. They provide friendly, prompt, polite, and professional services. We highly recommend them!

Prompon Biggs

We have had a Service Agreement with Pest Defense for over four years and have been very pleased with the service we have received. On those rare occasions when we need extra service (when, for example, an ant hill springs up in an unexpected location), Pest Defense responds quickly when called and takes care of the problem at no extra cost. They also provide a weed spraying service, if desired, at a nominal cost. The employees of Pest Defense have always been courteous and we have no problem allowing them into our house for indoor pest control. We highly recommend Pest Defense to anyone who is looking to engage a reliable, efficient pest (and weed) control service. -- George and Prompon Biggs

Randall Roberts

The ants didn't come marching one by one, they came in droves. Pest Defense Solutions has done a great job of keeping them at bay. Their representatives are polite and professional and they do a great job!

Fred Tilton

The agent arrived right on time. He was very thorough and efficient.

Alexandria Clipp

I’m the customer that I’m sure these guys hate coming to spray for . I’m super picky because I’m terrifying pests. Recently something got into my fireplace and I was a wreck!! I was literally balling my eyes out trying to find a company to come out because my guys were slammed that day. Bernadette, their receptionist didn’t stop working til she found me someone to come out that day!! Since then, they have come to do a total exclusion for pests and my mind is at ease! I really love this company and the people that work here. You won’t regret choosing them

Jennifer Lanam

We've been REALLY happy with Pest Defense. Their exterminators are always dressed professionally, and they're very helpful and respectful. They come when they're supposed to, and they get the job done. They beat the (ever-increasing) price of the big-name pest control company, and they haven't increased our price in the YEARS that we've been with them. If we see bugs in between services (which is rare), we just call and they come back for free, usually within a day or two. They've wiped out a scorpion problem (agh!) and an ant problem, and we're really happy.

Robbi Ferrara

My husband and I were afraid that we had termites, carpenter ants, or some other home-destroying pest. I called Pest Defense Solutions and actually got a human being on the line right away. She was pleasant and arranged for Garrett Sego to come out within the hour. Garret was also pleasant and professional. After thoroughly checking out the problem, he determined that it was not a pest problem and gave a plausible alternate explanation for what we were seeing. Garret did not charge for his time, since he did not do any treatment and said he was on his way back to the office anyway. We will be sure to call Pest Defense Solutions if/when we have problems with bugs or other pests in the future.

Earlene Groseclose

Service has always been excellent and timely to meet our needs. Personnel have all been a pleasure to deal with. Highly recommended.

Candace Mathews

We experienced, like many places in Albuquerque, a large increase of black widow spiders this year, 2014. Considering having pets and my penchant for working in the garden, we felt we needed to have someone come over and spray. We called Pest Defense and Garrett Sego came over to our home and assessed the situation. We decided to go for a one time treatment and were very happy with the results. The spray itself was pet friendly but we opted to keep the dogs and cat in the house until the spray dried. Garrett and his crew really noticed our black widow webs and spent extra time spraying rock beds and under the eaves. We'll call again whenever we need this kind of service.

Jennifer Lind

Pest Defense always shows up when they are scheduled. They are polite and effective, no odors, and I don't see bugs anymore at all. They always call to remind me of my appointment and if I am not home when they are scheduled, the tech will leave a note on the back door so I know they sprayed in my backyard and didn't just skip it because I forgot to unlock the gate. I love that.

uly melchor

Very thorough pest control company

Andrea Baca

Pest Defense has been servicing our home and rental property for 4 or 5 years now and we love them. All of their technicians are polite, professional, knowledgeable, friendly and always show up when they are supposed to. They have been able to solve all of our pest problems with their Eco-Friendly pest control solutions. The owners are very professional and polite and truly care about providing customers with great service. We highly recommend them! They also provide weed control services now which has been great for our rental property in the South Valley.

Denise Chavez

Pest Defense Solutions were the only ones in town who were able to get rid of our ant problem. We'd used the big name guys and the small, no one had been able to get rid of the sugar ants, but then I called and talked to Justin and he came by the house, treated the inside and outside and we've been ant-free for over two years!! These guys are personable and all the crews do a phenomenal job. Most exterminators only spray a thin bead but Pest Defense makes sure that anything with more than 2 legs isn't coming to your door. You can't go wrong with Pest Defense Solutions!!

Veronica Rios

They are always there when they say they will be there. They will come if you have a problem in between sprays. They are always very through. I love what they do to keep my home safe from pests.

Mike Knott

Pest Defense is an awesome company! The technicans that come out are all really nice and address any concerns we have brought up. We have been with them for a couple years now and it's worth every penny! No spiders ever!!! nice:)

Jesse C. Hatch

Great company owned and operated by honest, hardworking people.

Joey R

I have used other pest companies before, but by far Pest Defense has the best service. They are quick, friendly, and always go the extra mile. No little bugs in my home. An excellent company for families.

Todd Cash

I take pride in being the first and most loyal client Pest Defense has. I have had them treat my home as long as they have been in business and am glad I do. We often find dead centipedes and other "pests" outside our home but never in. There has not been a bug problem they could not solve for us. You get my 5 star vote. Thanks Justin and Garret.

Garret Sego

Always have a great experience when pest defense comes to spray my house. I highly recommend them!

Bernadette Manriquez

The office staff as well as the techs are great...they are more than willing to help with anything..they spray very well and their solution is extremely effective...love them !!! Will never use any other company.

Mason All Day

Life savers just not roaches

L S

Have used Pest Defense for my rentals for several years. Very professional, respectful and effective. Highly recommend.

Nicole Armijo

Initially this place was great when I had them come out for a one time service and a 2 week follow up. Then the lady who answers the phone made it seem like such a great deal for the money if I signed up for regular services. Come to find out they charge your account every other month for absolutely no work then when you need them to spray again they’ll charge you another $100 on top of the “great deal” you signed up for. This place has terrible customer service when I called to complain about this and let them know this was never explained to me all they said was well if you cancel you’ll have to pay 60% of the cost for 1 year of services ! Also I was told they have thousands of customers and now I know why... they’re trapped in a bullshit contract! I do not recommend this company. This company has no customer service and deserves one star. Next is a complaint to the BBB!