We've got the feddbacks of real people who use the products of Natura Pest Control (Pest Control) in the area close to Nevada.
Right now the business gets a rating of 4.9 stars out of 5 and that score is based on 278 reviews.
As you can see the average of ratings is practically the best one, and it is based on a very high number of feddbacks, so we can say that the evaluation is very faithful. If there are many people who bothered to leave their feddback when they've done well, is that it works.
You know that we do not usually bother to write scores when they are correct and we usually do it only if we have had a problem or issue...
This Pest Control is classified in the category of Pest control service.
Wonderful customer service and very friendly staff. They made it easy for us from beginning to end. I absolutely recommend this company
We are very happy with the service and peace of mind that your company offers us and our family! Your willingness to come back out as necessary is comforting as well. Rodrigo was kind and helpful and we are pleased to see him when he comes out to the house.
Great, quick and friendly service!
Allen was very nice and professional
Highly recommended company. Staffs are really friendly even when I had to call for re-service. Jacob is very thorough and gets all the corners. Love the company...
Amazing company, great service, super nice staff. Thank you guys!
Jackson came and sprayed for us today. He called when he was on his way. He was on time with a nice and professional attitude. The pest control spray that was used is natural. Any questions that I had he answered them. The sprays are safe for children and animals. Jackson moved rocks outside where he saw ant activity and put a little extra spray in the places indoors where we have a large amount of activity. I would definitely recommend this company to other's and also Jackson himself. The price was pretty fair also. Now we just wait and see over the next couple of days if the ant activity goes away and if not he said that all we have to do is call and he will be right back out to spray again for free!
I have been doing business with the guys at Natura for almost 7 years now. They provide amazing customer service and have one of the best management teams of any small business I have ever worked with. Love how much these guys care about their clients.
Dose a really good job
The best service I have ever had. I have been in Luxury Real Estate for over 25 years and have hired hundreds of pest companies, none of them are even cloe to the amazing service from Nature Pest Control. A perfect 10!!!!
Jackson was great. He asked a lot of questions kept me informed on what was going on and very thorough. Very professional. Thank you again natura. I would recommend this service to anyone. Also if you get the yearly membership you get unlimited services.
I really like these guys. They’re prompt and quick and get the job done. If ever I have any issues or concerns they come over right away and get it handled. I also like that they aren’t using any sprays that’ll get my pets or kids sick.
Natura Pest Control has been keeping us pest free for more than 2 years. They take care of the outside, even knocking down wasp nests. With their service, pests are unable to use the yard for nesting which effectively keeps them out of the house. When Natura finishes outside, they always ask if we've had any pests in the house that need attention (we never have) and remind us to let them know if any pest problems occur inside or outside before the next scheduled visit & they will take care of it at no extra charge. It's a wonderful service & we love being pest free!
They were quick to respond whenever I called about ants or anything in the house outside of the regular services.
Naturareno pest control is literally the best pest control company I have found. The technicians are friendly, on-time, very knowledgeable and take time to answer questions. Customer service team answers calls quickly and are very helpful. The text messaging system is great for reminding me of appointments. I called around and the price is great for the service I am getting.
Allen was a fantastic help, and I love I don’t need to be concerned about the health of my nosy dogs near the spray.
Super nice people and helpful and they do a great job.
Natura is amazing. We have had there service at 2 different houses. If there is any activity in between services they come out and reservice the house. Would recommend to anyone looking for amazing pet friendly pest control.
Both the door-to-door salesman (Carson) and the pest control technician (Allen) were polite, earnest and accommodating to our family and home. We are thrilled to work with your company even more based on the behavior of those who you employ!
I love Natura. They are kind and prompt and call before they come .They come out within 24 hours if I need them. I love their natural products as I have a toddler and dogs. I highly recommend them.
Jackson was very polite & helpful. Hopefully we kill the bazillions of ants this time!
Great Service Rodrigo handled everything in a great manner!!!
Always responsive and friendly. I have had to have some areas treated for sugar ants between regular services and they are always accommodating.
Mike, the technician who performed our service last week was absolutely the best. He did a thorough sweep all over our property, inside and out. Removed a wasps nest, swept retaining walls and fencing and gave us good advice to close off an entry point behind our toilet. Bye bye bugs, hello happy customers.
I highly recommend natura. They have such friendly employees.. They are very thorough they actually move stuff outside to spray as well as dewebbing. They always call and double check their work and make sure your satisfied.. And you dont have to wait 2 weeks for an available app. They get someone out within a day or two, its not overly priced and you really get what you pay for. Thank you natura you guys are great .
Provide a great service and quick to respond.
Fast and professional. Destiny and Rodrigo were very helpful, prices reasonable and Rodrigo was able to come out the same day I called. They treated me like a valued customer even for my first visit. I would highly reccomend, pet and human friendly!
The service person is always friendly, polite and efficient. And they all like my dog.
I selected Natura after reviewing positive reviews on the Next Door App and personal referral of a friend. I was pleased with the sales person who answered my phone call. An appointment was scheduled within the same week. Tony was our Technician who sent me the confirmation of my appointment. He arrived on time. He was courteous and professional and friendly (even with my over friendly puppy). He kept me informed in what he was doing and what I should expect. I was nervous about signing up for a year. I feel much better knowing Natura is on the job. The Customer Service so far is amazing. Thank you!
I have been using Natura for over 2 years now and they are hands down the best Pest Control company in town! There is a huge pest problem in South Reno and when I call, they are always able to make an appointment for me so fast. Everyone who has come to spray my house has done a great job and have been so friendly! They are very affordable as well! I have reccomended Natura to all my friends and family and they are very happy with the service as well!
Jackson was very professional and did a great job. Definitely recommend Natura Pest Control.
I have had this service for almost two years and I am very pleased with the level of professionalism and the quality of work. They maintain all the scheduling and dont require your presence when servicing your house which makes their visits convenient. They have also come back out as many times as needed to address any pest issues that I had without cost. Highly recommend.
Great service!! The entire experience was professional and stress free. Will definitely be a repeat customer.
Just want to express my gratitude for how this company handled my service cancellation. I signed up for the monthly program the evening before with a sales person going door to door, even authorizing the $99 debit card payment that would be charged when the service was initiated. It was a snap decision that I regretted hours later, for various financial and personal reasons. I called and spoke to Anna the next morning, who immediately calmed my fears and assured me there was no problem cancelng the pending service. I was especially grateful for Anna's kind and courteous manner, which is a reflection of the company itself, and a credit to how it operates. I have needed to switch to a different pest control company for awhile now, and Natura will definitely be my first choice!
I first heard of Natura through one of their door to door salesman. They were very friendly and honest about the pricing. Since having Natura we have had very little problems with bugs, and the one time we were seeing ants they came out that same day and took care of them. I highly recommend giving them a chance!
Natural has kept my home free of bugs and rodents. The techs are friendly and efficient.
They have always been so polite And thorough and prompt . They do go above and beyond “ if you just ask “ KH
Rodrigo called 10 minutes prior to arriving, which was perfect timing for me to prepare my dogs for his visit. He was friendly, courteous, and professional, as well as knowledgeable. He explained what he was going to do once I explained the issue and showed him the area. I am very please with the service from Rodrigo of Natura! Thank you for the excellent customer service! Sincerely, Debbie Calloway
Respectful and thorough and knowledgeable, Rodrigo was excellent and quick to finish his task
Natural Pest Control has amazing customer service. From the office staff to the technician that comes out to your home. They are friendly, helpful and professional. If there is ever a reoccurrence of pests they are on it and come back out to take care of the problem immediately. The technicians are very patient with our large, playful German Shepard and actually throw her football and play with her as they work. I cannot day enough good things about this company and refer them to all our friends and neighbors.
Love this company. Everyone is very professional and responsive. Very good company to work with.
Rodrigo is our pest control team member. He is courteous and efficient . I would recommend him to all my neighbors and friends. Thank you
As always, neat and clean service. Jackson was professional and very courteous and went about the service with the least of family disruption.
Highly recommend. Very professional, pet safe, treat inside, out and all around and they're quick and thorough. The inside solution even smells good. As far as how effective they are, time will tell but see the pic; first treatment was this morning and somebody had a bad day...:)
Very friendly and great service. Highly recommended.
Mike always does an excellent job for me. No bugs whatsoever.
Great service. Return trips are never an issue when things show up. Fast. Courteous.
Beyond happy with this company! I had some major issues with spiders and all kinds of bugs inside and outside of the house before they serviced the property. I have no worries now. The place is virtually bug free and I am loving it! Great customer service as well :) Highly recommend.
Your company came to my home a couple.of weeks ago to spray the exterior of the house. Within a couple.of sldays someone called in an attempt ensure that the interior was done as well. I was out if town at the time and called to reschedule after hour, over the weekend. I received a return call early Monday morning and you were able to schedule a treatment the very next day, which was today between 8:00 am and 11:00 am. I was not home when the serviceman arrived and instead of leaving he called my cell Nd waited 5 minutes for me to return home. The young man and his partner were both professional and very personable. I would absolutely recommend your company to anyone
This guy is fantastic! Calls ahead to confirm arrival and is professional and courteous. Good with my dogs who actually like him. Great tech.
Outstanding Work Natura!!! Keep up the great service.
Nature pest control representative was polite and thorough with the explanation of the service. I am anxious to see how the products work!
Allen was great. Professional, quick and knowledgeable. Would definitely recommend, based on products and mostly the service that was received.
Natura is a great company. Ever since I started working with them felt like family. Great management and great bosses. Always make you feel welcome And like working every day no matter what. I will always be grateful for a company like this!!!
After 6 months or so I kept on giving them the benefit of the doubt... After the service man turned off my sprinkler system without checking meet with me first and I didn't know he did this so my plants we're starting to die. The same service man broke my Bogota and some chimes that were my Mother's, she has passed so they were very sentimental. They did replace the Bogota. I kept on calling them (least 5 times) as they said that we are going to replace the chimes as well and they never did! Also they had to come back three times to get rid of spider webs. I do admit I had a bad spider problem but finally one of the owners had to come to see for himself and he agreed the spiderwebs should have not have been left as bad as they were even after the first time. So with my experience I'm going to have to give him a 2 star. And with all this hassle I can't discontinue my service because I signed a contract. But when it's up they're done!
Truly amazing company. Jackson's was quick and very polite and they don't spray any hazardous chemicals. I've had bad experiences with previous companies overcharging me and not succeeding at the job. Decent prices and guaranteed Pest Removal. We had a problem with mice and black widows around our house. Since they've been here we have not had any more issues.
Rodrigo was very nice & professional, we have been very impressed with Natura. Any problems that have come up they have always come out in a timely manner. Everyone has always been awesome.
Jordon did an amazing job and I am super happy with the service. Nice and friendly staff.
First impression was excellent; Tony was very professional and answered all questions that we had. I made contact with the billing office and they were also very professional. I have managed businesses all my life and I can already tell that this is a first class operation.
My technician was on time, courteous, explained what he was doing and what he noticed. Thank you! He takes care of my pest problems
Great service, very thorough. Very respectful and friendly tech! They addressed my issues and concerned from my previous service. I will definitely use them again.
They were fast and efficient and very thorough. The tech informed me of all procedures that were completed and were very knowledgeable. I would definitely recommend them to anyone else with pest problems or pest prevention
The Natura representative, Rodrigo, was excellent. He called when he was on his way. He was on time. He worked quickly but thoroughly, and answered my questions. Overall, he was very helpful. And, so far, the pest-control service seems to be working.
The staff is always pleasant and accommodating! Not to mention great results, we’ve been pest free since starting with Natura.
Tech arrived as scheduled. Antonio was professional and addressed all the items I had for pest control.
Natura has been amazing! We had a really bad ant problem! They were everywhere in the kitchen, upstairs bathrooms along most of the windows downstairs and all over the backyard. After the first service the numbers dropped drastically and after they came and sprayed the second time we only noticed a small area in the backyard that had issues we called them and they came and sprayed again at no extra charge and we haven't had a problem with ants ever sense. Everyone I've communicated with on there team has been very kind, friendly, and understanding. I recommend them to anyone I know that has a pest issue.
Always a great experience using this service! They've been to our property four different times now for different pest situations. Each time they presented a very professional, clean & friendly service tech to do the job. Today's visit was done by Edgar, I showed him what I needed done including a particularly pesky hornets nest under my roof tiles. He went right to work quickly & efficiently an ha the job done in no time. Thank you Natura for excellent service!
The company is very professional and honest. Their product is great and they always were courteous when communicating with me. One of the best pest control companies I have ever dealt with!
I’m a new customer and I very satisfied with the service and product they use to treat all my house inside/out.... Rodrigo was very professional and polite, he did an excellent job... thx!!!
great customer service. And they have always shown up and done a great job.
I had great service from Allen, he was polite, friendly and a hard worker!
Managing owner contacted us directly to work within our budget after we were initially deterred by the quoted price. We're incredibly happy with the service and confident our animals and home are safe and protected! Natura truly goes above and beyond.
Rep was very professional and extremely knowledgeable. Hope to get him the next time!
Excellent service. We have been using Natura for a couple years now and have always been happy with their work. I highly recommend them.
Great experience the tech was very thorough and it doesn’t smell like some other pest control
We moved into our current home 2 years ago and immediately began to notice evidence of all types of pests, ants, earwigs, ants, spiders, ants and RATS!! What luck when Mike arrived to save the day for us. He is personable, kind and patient and always takes time to listen. Natural pest control stand by all they promise, too. Thank you Mike for taking care of all our unwanted critters.
I loved my experience! The woman I spoke to on the phone to make the appointment was kind and helpful as was the man who came out to spray at my house. I have 4 kids so I love that the products won’t hurt them. I came to them recommended by my sister and I will definitely be recommending them!
The service is a great value. They come to your home anytime between service for free if you need anything additionally done. Mike is really nice and thorough he is one of our favorite service guys. The product they spray indoors smells really good and is safe for our home and family. I would reccomend this company to anyone needing pest control (ants, mice, spiders, wasp, etc.)
We have been getting this service for the past few years because of the attention to detail and professionalism from out technician Ceasar. He always makes sure we are happy and satisfied before he leaves.
Great experience! Got a super deal on my first year, this is the first time I’ve used a pest control company and so far I’m impressed. The two individuals I’ve interacted with were both very knowledgable and professional, and I’m satisfied with my service so far. Would recommend using them for your needs.
We've been using Natura for over 3 years now. I highly recommend. Affordable prices and excellent customer service. Jackson was very nice and professional. Thanks natura
Great crew!! Came back out to tackle a wasp problem...even removed (and replaced) the deck boards to get the nests..thank you Jackson. Highly recommend this company. I never have to worry about the product they use...safe for all..even my four legged friends.
I do not remember the young man's name that came to our place today, but he definitely deserves some recognition. He was professional, listened to my concerns, and seemed to go the extra mile to try to alleviate my fears.
Best company to work with!!! My husband used them and they take care of us. Will always work around our schedule and pest needs. Best pest control company ever!!
Destiny was helpful and friendly, she explained my billing in a clear and concise manner. She resolved my issue quickly and with a great professionalism.
Very good people who care
The service can't be beat! Everyone is so friendly! It's nice to know I don't even have to think about making an appointment. They text me when it's time. They even take care of the cobwebs on the outside of the house. I have been so happy with their service. I highly recommend them!!
The technician came out and explained what he was going to do, told me if I noticed any bug activity I was to call, and they would get someone out right away to take care of it. He was friendly and professional. I haven't had any problems since Natura started here.
Wonderful and friendly service thanks!
I don’t know if 1star applies to excellent service or should I hit 5 stars? Anyway the service was excellentYour technical was extremely friendly. He is a good listener. He took care of the things I wanted done. It is so nice and really a luxury to not deal with all of the bugs. Thank you
Great folks to do business with. Always prompt and provide a wonderful service. We are bug free.
Guy completely ignored my no soliciting sign and rang the doorbell at almost 8pm... If you don't know what the word soliciting means, Google it before for harassing people!
Your service man had the best respect and smiled very easy to talk to and converse with He even went above and beyond for me trying to see what I can do about all the flies I get in the summer time and found out it is due to my animals and all this bark Thank you as always your service is the best...
Jackson was very friendly and informative and did a great job!
Employee very professional called before arriving and he was even early. Polite did his work outside and garage first and knocked on door came in I had four dogs in the house he did not mind them at all even though few of them were barking up the storm he sprayed all around the house explained what he did and gave me instructions what to do if we see activities within 7-8 days they would be happy to come and spray again free of charge Suzy
Very happy with the professionalism and hard work Natura showed while servicing my residence. They were on time and friendly.
Amazing work, always nice and friendly.
The gentleman that came was very courteous and solved the problem. He also explained how it will take 7 to 10 days for the wasps to go away completely.
Great company no bugs!
The young man from your company did a very thorough and professional job. He presented a very positive representation of your company. A job well done.
Natura Pest Control is an awesome company. They have always helped me in any way they can. They’re quick to come out and check on any problems I may be having & their pricing is great! Their employees are all very nice, respectful of my property & helpful! I would reccomend them to anyone.
Representative arrived promptly and serviced exterior of the house to prevent insects.
Angela Hernández is an amazing person! When she helps you, you always feel welcomed with a warm hug and laughter! For me, she is your employer of the year!
Prompt and reliable, Natura's customer service is a notch above.
They do great work. Price not bad. Very friendly.
My name is Bonnie Cornwall. (Brand was my former last name 15 years ago) Emerson Thompson called on us yesterday afternoon (Tuesday, the 13th of August). He was very professional, credible and likable. He told us about your company and we decided to sign up. He asked for our credit card, which we gave to set up paying. He returned my card. Then he told us we would receive our confirmation documents by email. They did not come that night. Emerson is so personable that we took his word for it and we expected the paperwork within a reasonable amount of time - a few hours maybe. At that point we didn't even have the name of your company. I started to worry when we had not received any documentation at all by this morning. So, finally at about 8:45 a.m., I called my credit card company and cancelled my card. I am not writing this to complain, because the service man, Allen Tatsey showed up about 9:15 this morning to handle the agreed work at about 9:00 this morning. Allen did a great job, and is also very personable. At that point, we realized that Emerson was on the level after all. But still we had no documents . Your company is fortunate to have a representative of Emerson's caliber. He is credible, personable, friendly, intelligent and knowledgable. Both he and Allen are very fine representatives of your company - actually more than excellent representatives. I am writing because you might want to at least be sure the client receives some tangible information while waiting for the emailed docs. Thank you.
Best in the area.... I have nothing but wonderful things to say about this company and its service I am beyond happy to have them be the ones to service my home their products are all safe and organic so I don’t have to worry about my kids begin affected by the treatment I absolutely love it I would 100% recommend this company to anyone having any kids of pest problems.... simply amazing thank you
Best pest control in Reno/sparks area. Very friendly and knowledgeable staff as well as very safe and effective products. Very reasonable rates! Your won’t be disappointed.
Super friendly! Pet and kid safe! Doesnt smell like chemicals, rosemary to be precise actually haha. Ants were gone right away!!
Great company!! Super friendly staff and great work overall!
Thank you Charles you were very helpful and friendly
They’re always very friendly. Good customer service
Great service! Our tech was really flexible and called ahead (a big help when you have pets!) . Thank you!
very professional the job was completed very quickly he was very polite, helpful and answered all questions
Started service last year and spiders and ants are no more. They also get rid of wasps and their homes. Ceasar was out today and got rid of four wasps homes and over 50 wasps. He has great customer service and very nice. Thank you.
The technician arrived as agreed, was professional and courteous and listened carefully to my input. He completed the job in a reasonable amount of time and informed of his work and progress. The chemicals used are natural and safe for pets and people. I give my highest recommendation.
Rodrigo is amazing! Fantastic customer service. Highly recommend!
Excellent service every time. Phone service is superb. When I see a problem, they respond immediately. This is the best pest control I’ve ever had and I’ve had a few - but none compared to Natura! Vickie Peckham
Everyone is very friendly and helpful, especially Adriana in the office.
Jackson was very kind and knowledgeable! Made sure all my concerns were taking care of!
Great service, and friendly staff. Allen was very thorough each time he’s been here. Very happy with Natura Pest Control.
This service man was courteous, asked me where I was seeing bugs, got his equipment and sprayed. Very efficient. Advised me to call after 10 days if I was still seeing box beetles. (I think that’s their name). Thank you.
Natura has helped us immensely when it comes to all different types of pests inside and outside our house. Every time we need assistance they come out that day or week. Excellent customer service, and I love that the products are all natural.
Best Service we have ever had! We have a bad ant problem and Ceasar came out and was very thorough in treating them, I highly recommend Natura and Ceasar! He was such a sweet, professional young man!
Good customer service. Friendly employees. Product works great
Great, the dude didnt talk to me much at all except to explain what he was doing, and completely ignored my dog when she barked like crazy. This'll be the first time in 20 years that my house has had pest control.
Awesome! I worry about my daughters play area outside with spiders and they always pay special attention to that for me to ease my mind. I have yet to see any spiders in there or in the house!
Great company. Charles is awesome
The gentleman that came out took the time to listen and care about our concerns. We walked around together to ensure I was pointing out each area individually. This was a great experience. I was happy and very satisfied with his professionalism and also how he truly cared. This did not seem like a visit for just another job to do or a paycheck. He cared, explained and took action which makes me feel very satisfied with him and Natura. Thank you for being so awesome.
Why zero star should be an option. Scheduling was easy, pricing was on the expensive side. If you want your house to smell so strongly of peppermint for several hours to the point where you cannot be in it, go right ahead. Want to cancel your account if you're moving? Enjoy an extortion attempt via their front office stating that if you don't leave a good review you will be charged, otherwise they'll wave the ETF. Do yourself the favor and go with another company, there's many others in town that may take a bit longer initially, but will not give you the same amount of headache.
Johnny was awesome both visits. Respectful, funny, charming and efficient. It's a good thing he told me his name. He needs his own shirts! Apparently he's having to wear Jacob's shirt and I could have missed that except for talking with him during the visit.
Tony came on time and is very professional and knowledgeable. He addressed all my questions and went above and beyond his job. Great service with great technicians.
Great company. If you have a bug problem I highly recommend them. We had a bunch of bugs and after just one spray we saw like a 90% decrease in bugs.
Everyone at Natura is friendly and helpful. I have never had a service where I felt they did not ask questions or work around to make sure I am able to be present. The team always offers to do the service without me here as well. They are prompt and courteous, use great tools to remind and track appointments and are an over great company. I plan to keep using Natura for all my needs. Thank You
Rodrigo was very respectful, profesional and friendly. Told me everything he was going to do and after to remind me of what he did. Always great service!! Thank you.
Always very friendly and work with you with whatever your needs are! When we first moved into our home there were box elder bugs covering the whole exterior of our house, not anymore! Haven't seen any black widows since then as well. We even had an ant problem and they came in and fixed it without hassle or a charge as they guarantee their work. Would recommend them to anyone.
Five stars for professionalism, arriving on time, extremely courteous and attentive to our needs. Explained thoroughly what all techniques and NATURAL products were used! We will continue to be using their every 3 month follow up service and/or if we are observe activity of the pests they will return at no charge!
They were quick professional and removed three wasp nests! They gave me u structures for my dog, and made me feel comfortable about the products!
Very prompt, and always courteous and polite completely satisfied with customer service !!
This is a very professional locally owned business. They got my account and 1st appointment set up very quickly. They showed up on time and went over every detail of the process and were very thorough and timely in getting the job completed. I am also very happy that they will come back in between quarterly scheduled appointments at no extra charge, if needed.
Great experience! Highly recommend! Great customer service and responded to a spider issue we had the same day by coming out to spray again.
I have been very pleased with your service every time you have been here. The products you use, the friendliness, and attention each young man has given each time seems to be outstanding. Thank you!
A nice experience and he was very informative
I love how nice every natura employee is. You guys are amazing!
I absolutely love working with this company. From customer service to our tech, they make sure every pest is taken care of are so knowledgable and helpful. I’d give them more than five stars if I could.
Great service awesome company good employees
Rodrigo was extremely nice and very helpful. I appreciated his friendliness and warm demeanor. Also want to thank Destiny (in the office) for all of her help and support. So grateful!
Excellent service and through as well. Technician was on time and very knowledgeable.