Reviews of Moxie Pest Control (Pest Control)

Kevin McKinney

Chance always does a great job when he services our house. Highly recommend!

Ginger Cochran

This is my 4th year using Moxie Pest Control. I have recommended their service to my daughter and my parents. We have all had a very good experience with Moxie. Chance is our recent tech and he is very professional and takes time to listen. He is always on time and very congenial. I highly recommend Moxie!

Snow Woods

Austin came today to treat our house and yard; very nice& knowledgeable! Great job!

Forrest Sim

Moxie Pest Control has helped me with my ant and spider problems extremely well. I have personally found their customer service to be extremely reasonable. When I say "reasonable" I mean that while they are a business and have to stay within certain bounds in order to make money, they are also quite flexible within those bounds. I see that there have been some negative reviews, and surely there will be a technician having a bad day, a misunderstanding or some other mistake. But mistakes will happen with any business. I have found that their mistakes are infrequent and are quickly and satisfactorily rectified. I highly recommend their service.

Shelby Stewart

Chance Pinkston is your guy if you need an honest, trustworthy, hard-working person to be your bug guy. He is always on time and always lets us know when he is coming. It is nice to know there are still hard-working individuals in the work force, that you can trust! Call Chance!

One Drop

They do a good job of taking care of those seasonal pests.

Jonathan Henderson

Great Service. Great Staff. I no longer have to worry about pests inside of my home. Thanks Moxie for treating my home like its your own!!

Dawn O'Guin

Always quick and not afraid of anything!

Jackson Kimball

So happy I found Moxie! They have been so helpful and professional in every aspect.

Ray Theiling

Jason Shanahan is a great technician. We have used Moxie for the past 5 years and always have great results. Jason really takes the time to discover any place that pests could linger. This time he went out of his way to have me open our shed, based on ants he treated at a different customer. Ants always attack our house in the spring and Moxie is right there to Knock them Out. Thank you for the continued service. See you in August!

Dave Thompson

Austin serviced us today and he is the best of the best! So very responsive to all my concerns and had real knowledge of the best way to take care of several infestations. I have been with Moxie for many years and have always been impressed with their service people....but Austin is really special.

Thomas Montgomery

****BEWARE***** They will scam you using deceptive business practices. We had someone stop by and offer us a discounted rate on our first service if we signed up that day for the quarterly service plan. The catch was that we had to go through with the first service and then we could cancel at any time. We have since had two quarterly services and are not happy with the service. We called to cancel and was then advised there is a $100 cancellation fee. We explained that we were told that there would be no penalty for canceling. We were promptly told that an agreement was signed that stated the fee. Well, the agreement was signed on the sales reps tablet and he stated repeatedly there is no penalty to cancel. (Obviously to get the sale). Discussed concerns with Moxie and they do not care. AVOID! ALSO you will notice below that the owner Ryan Waite left a 5 Star review pretending to be a customer. SCAM Artist!

Lena D

Connor is hands down one of the BEST pest control people I’ve come in contact with, and let me tell you that’s A LOT of people. He was thorough and kind and made me feel comfortable. I trust his work 100%

Erinn Farr

Great service and great office staff!!

Susan Anderson

I had my first treatment with Moxie Pest Control and Ammon Boggan was the representative that came out. He was very pleasant and informative of the process and the reasons why they do what they do. I am looking forward to seeing how well this service is as I am in the country and get a variety of pest, bugs and spiders. I was very Excited to find a company that has later appointments and Saturday appointments. Most pest control expect me to take off work as they work 8-5 just like me. Moxie you are a breath of fresh air. Thank you.

Brad Lays

I LOVE MOXIE!!! Samantha in the office is always so friendly and willing to help. I had major bug issues that I needed help with and they have assisted with it all. The owner is also local so I know my money is going towards the community! I would give them more then 5 stars if I could! THANKS MOXIE PEST CONTROL!!

Tony Mills

Ammon is an absolute professional and provides excellent insight on what type of pest are lurking for each season and details a great plan to combat them each visit!

Beverely Parks

I'm a new customer and we're not off to a good start. I received my bill for the second treatment and was surprised at the amount since it was not what I understand when I signed on. No one returned my call. But 2 business days later, their calling me wanting payment! Your business must not be secure if that's how you treat new customers.

Ryan Dahlquist

I have been through a lot of pest control companies and moxie is the most accommodating. The service is top notch. Very satisfied.

Shelby Webb

They did a great job getting rid of our mice problem.

Pamela Logan

Always impressed with the friendliness of the office staff, particularly Ms Samantha. I called and paid my bill and Spoke to Samantha, she was so sweet and asked about how our vacation was in January! I was so shocked that she remembered something that was going on in my life. She always answers the phone so happy and you can tell she loves what she does and enjoys talking with people. I am not one to post reviews but I feel like her superior customer service deserves some recognition. I have never had a conversation with her over the last few years that I did not enjoy. Thank you again Samantha and Moxie Pest Control, you have made my day once again!

Chris Espino

We have been customers of Moxie since we first moved into the area 3.5 years ago. They have always been very prompt with service, to include touch-up requests between quarterly visits when we find the odd influx of ants or something. Our most recent technician, Chance, has always been very personable, and takes to heart any concerns and special requests, be it product for certain pests, scheduling, or whatever. I have, and do, highly recommend Moxie to anyone who asks, and especially being in a heavy military community, that is pretty frequent!

Tim Karl

Moxie does a good job. I read the other reviews and my opinion is that if you read the contract you sign, then there are no surprises. Yes, they have contracts on their on-going services, and yes they use door to door salespeople, and they really try to control pests. They never overcharge me, they are always on time, and they try their hardest to make sure that I am happy with the service. So, Good job Moxie! And Poo on the negative people!

Lana Gray

This company came to my house unapproved without a schedule appointment. Did not wait for me to schedule an appointment. Typically, they treated my garage and other locked areas of my home. They came unapproved without permission for any service, supposedly came to my home walked around the exterior and sent me a bill for $80. The bill doesn't even state what services were performed. It only states "Quarterly." And they "treated" the exterior of my home in the dead winter, immediately after a snow storm in February. They told me on the phone that I was in "breach of contract" because I didn't call them back to schedule an appointment, and their policy is to come out and service homes when "customers" don't call back. Since when can a company can just come to a house and claim they treated it and then bill you? Now they are claiming to send me to collections because I refuse to pay for services unordered. It is unethical to come treat homes without customers permission. Now it's too late I don't want them near my property!

Jamie Brisbin

Chance is great he is very professional and we always enjoy his visits. Oh and he kills all our bugs too.

Kimberly Goodwin

Moxie has serviced our home for years and provide excellent service. Chance is amazing and has such wonderful customer service. I highly recommend Moxie!

Michael

If you are wanting a dependable pest control company with great customer service then moxie is the company for you. I call, moxie answers. They are there when you need them. Moxie you have a great employee. Austin has been the best. Great job, thank you so much.

Jeff Clemow

Nice city course that is in great shape.

R W

Great customer service! I love that they call the day before they come out rather than an in-personable text or e-mail. Russ was very thorough and knowledgeable. I definitely recommend Moxie Pest Control Kansas City!

nancy wright

Thanks so much for the professional job Chance did at my house! Had a brown recluse problem that he took care of. Have used other pest control companies and was not satisfied. He was professional and on time! Thanks again Chance and moxie!

Kyle Waite

Ethical company that actually gets rid of bugs. Everything you need in a pest control company.

Nancy Luchtel

Chance does a great job! Very personable and thorough. Teaches me about things I need to know! I would recommend Moxie and Chance!

Rebecca Kakuske

Jason was professional & courteous. Thanks Rebecca

Dani Beecher

Michael is a good technician

Taylor Shanahan

Jason gave great customer service and answered all the questions that we had.

Scott Middleton

i have used Moxie Pest Control at my home and recently added them to my place of work. Every experience I have had with Moxie has been the utmost professional and positive. Everybody I have come in contact with has been very helpful and willing to do whatever I needed done. They seem to recognize the importance of customer satisfaction, which is lacking in a lot of businesses these days. They also have been very prompt whenever i have called them to come out and address a specific problem. Thank you Moxie for your great service.

andrew kaser

Chance Pinkston came and sprayed my house today and did a fantastic job.

Jessica Skinner

DO NOT use Moxie Pest Control. I have been a client for 3 years and just tried to get out of the contract only to have the manager refuse without charging me for another service. This is not a company I would ever do business with again nor would I recommend to anyone else for their home pest control service.

Mike Montgomery

Chance was awesome! He helped us with our bug problem and did everything that we needed, he even caught a snake, lizzard thing, and a mouse we didn't know about. We definitely recommend him!

Nataliya Bennett

OFFICE STAFF IS RUDE AND ADVISES THAT THE OWNER DOES NOT SPEAK WITH CLIENTS EVEN IF THERE IS A PROBLEM. SERVICE PEOPLE ARE THE NICEST.

michael smith

I ended up finding I had a bad pest infestation. Worried sick I thought the best thing to do was call up moxie. Within a few minutes everything had been figured out and Chance had came to my house to deal with everything. Customer service was great, dealt with very quickly, and he couldn't have been any more polite.

Susan Curtis

Moxie is responsive to our needs and the technicians have been great. Jason S was here yesterday and made sure we got what we wanted. Office staff are easy to work with over the phone.

James Henton

Did a poor job even after the second trip and then charged me $129 to cancel little do they know I would have paid twice that to be rid of them.

Rockwell Estates

We've used Moxie Pest Control of Grain Valley before and we had them come out the other day. Each time Alex Wilder was the technician that they sent. He always is very courteous to us and has done a good job. He always answer's our questions completely and explains the type of service he's about to perform. Because of Alex we always recommend Moxie of Grain Valley if any of our friends asks us for a recommendation. My name is Kurt Wilcoxen and I highly recommend Moxie of Grain Valley.

Jon Mazdas Garage

I've been using Moxie Pest control for about a year now and have been extremely satisfied with their service. Chance has been helping me, he's very professional and knowledgeable about his job. Every issue that I've had with mice and spiders in my house he's taken care of.

Krista Sanders

Great customer service and are very flexible. Love that they have a guarantee/retreat policy.

Julie Dunn

Austin with Moxie was wonderful! He was super courteous, helpful, and professional!! Would recommend the company and him ANY day!!!

Melissa Beckenbach

Great job by Austin! Very friendly and very thorough!

Lee's Summit Christian Church

Jason S was professional and helpful in taking care of our problem.

Ana Gautreaux

Austin was a wonderful technician for our appointment today in Kansas city !!! Would like him to be our technician everytime !

Courtney Polly

Unethical billing practices. Tried to invoice us 15 months after we believed we canceled our service on our previous home. They explained service was only "paused" with our phone call 15 month ago, and that we were contractually required to cancel service with written notice. We explained that we believed the service to be canceled from the phone call in June 2013, but even if the service was just "paused," we never provided Moxie instruction to restart the service. Therefore, the "pause" should still be in effect and the bill was arbitrary and inappropriate. We then provided the official cancellation letter (15 months after selling the residence where the service contract was). Moxie still refused to stand down. Unreasonable and unethical business.

Matt Wilt

DO NOT use!!! Cancelation process will bite you in the @ss!!!

William Hughes

We have been using Moxie for several years. Their staff are friendly and courteous of my time and home. I love that if I have issues I can call them out for no extra charge. Our technician Chance has been doing it for about the last year and we haven't had any problems.

Mandie Matheson

These guys stand by their offers. Their customer service is quick and honest. I Recommend them 100%.

Ted Diehl

I recommend that when you end your service contract that your get written confirmation from them. They like to extend your contact on forever and require written notice of termination a month in advance. Might want to keep an eye on the technicians too because they'll give you lazy service if you don't keep them honest.

Jennifer Hartzog

Chance recently came out and sprayed for our second service and we appreciated his cheerful disposition and knowledge of local bugs to be on the look out for. Our neighborhood is still in the process of being completed so we have had a lot of extra bugs crawling around as they have dug foundations and basements. Our initial spray was so great that we really didn’t need the second spray for anything but ants that kept finding their way in when it turned colder. Since chance came last week we have not seen a single ant. We are very pleased with our service!

garrett hall

Chance came out to my house to take care of a wasp nest colony that had formed in my old shed. He was very professional in explaining how he'd handle the problem and he got it done in no time. Haven't seen a wasp in my shed since then.

Joyce Wilcoxen

We are very happy with the service we receive from Moxie. We always ask for Alex Wilder. He arrives on time, is respectful, and careful in our home. He is knowledgeable and answers questions in layman's terms.

Cole Shanahan

We just started using Moxie a month ago and both instances that Jason Shanahan came out was excellent. He has never been late. If we have questions he is always very knowledgeable. I would recommend Moxie Pest Control and the service tech Jason Shanahan to anyone who asks.

Dale Brody

Our quarterly treatment was just completed by technician named Chance. Very knowledgeable and personable, and could answer any questions we had. Very satisfied with Moxies system and highly recommend them..

Greg Farmer

Was with another service and Jason got me to switch over and saved me money

Joe Wand

I have been a customer of Moxies for a little over 2 years, Some of the technicians do an INCREDIBLE job and others do an extremely POOR job. We usually cross our fingers and hope for a good tech when we have a service appointment. We recently had an issue with the Grain valley office where an office worker provided us misinformation at a critical time along with giving an attitude as well, all to find out she was wrong. Because of her error we took care of the problem ourselves but it cost us nearly $100.00. It would have meant the world to me if she went the extra step to get the correct information, but instead provided her uneducated and incorrect information with an attitude. The manager acted as if it was no big deal. The lack of customer service, misinformation and the gamble to get a good tech makes me want to go somewhere else where they treat customers with respect and provide consistent service. I recommend researching other companies in the area before choosing Moxie. Edit: Your response is confusing to me as the above indicated misinformation was regarding field staff stating we could buy product and office staff stating we could not. The manager then stated that we could buy products during a telephone conversation. Your response now indicates that you do not sell products.... this is really confusing... regardless i will buy products elsewhere. To clarify, we were seeking to purchase products as we needed to treat an area in a high location. Your tech carried what appeared to be a 6' ladder and stated he could not access the location. The job was left incomplete so we got a ladder and purchased the necessary products to complete the job. I would have preferred Moxie complete the job but was left with no choice. To confirm, it has been several months since we received poor service. Alex? has been out the last two times and has provided excellent service.

Kalena Baugh

Moxie is so great! They are very thorough and chance has been our technician and does a very great job! we appreciate all that moxie does for us!

Susan Persing

I love that I use Moxie Pest Control. Chance always does a great job and is very polite. I really like that he always ensures that everything that i would like done gets completed. I highly recommended using Moxie!

Lashawn Shanahan

Jason S. Always does a great job when he comes out. He is always on time and asks if there is anything else he can do. If we are seeing any new pest activity he takes care of it. Great company with excellent customer service.

Kevin Dahlquist

They are respectful, thorough, and very responsive. No issues with bugs or small critters in my house and if I did, I’d know they’d be right out! You get more than you pay for with their services. All the low ratings I read are a direct result of the consumer not reading or retaining the agreements they sign - which is just ignorant.

Britney Jones

I own The Cotillion in Blue Springs and with the wet season we were having, we were experiencing an increase in unwanted nuances in our venue. It is very important to us to keep a clean environment for our clients and employees. After trying my own remedies I could not eliminate the problem and ended up reaching out to Moxie for professional help. They sent someone out the next day, narrowed in on the issue immediately and not only sprayed for current bugs, but also set up some preventative measures. A few days later, our problem was completely eliminated. I couldn't have been more grateful for their kind and effective service!

Elena Leto

We were recommended to Moxie and have been entirely unhappy with our service ever since. They did not explain their pricing or fees clearly and we were surprised with a bill, which once explained, we paid even though we felt it was a bit unfair and unclear as to why it was not explained BEFORE being charged. We were willing to give Moxie the benefit of the doubt that perhaps we had misunderstood and we proceeded forward. We have since had to schedule multiple times for repeat treatments as the product either does not work, is not being applied properly, or both. They advertise free repeat treatments, but having to repeat treatments multiple times only to still have the same problems is not only ridiculous, but an incredibly annoying waste of time to have to being home and plan for in the middle of the work day. Who wants to spend their free time dealing with scheduling appointments and planning to be home for pest control? We have also had billing issues and been told conflicting information regarding our bill more than once and continue to have the same problem. At our last scheduled appointment for a repeat treatment I was told that because I am pregnant they cannot complete the treatment as it is "unsafe" and "against the company policy" to do so. I was NEVER told this during our other MULTIPLE appointments and no employee ever verified or mentioned this policy prior to treating our home even though I was pregnant during those treatments as well. Once again we were left having to reschedule yet ANOTHER treatment after wasting time being available for this one. When I called to inquire why this all the sudden is a safety issue and how no employee ever cared to verify or mention this before I was met with unprofessional attitude and rude, useless repetitive statements that, per the one year contract, it would cost money to cancel and that it is not the employee's or Moxie's responsibility to verify they are following their own safety policies, rather it is the customers job to pay a "professional" to not follow their own safety guidelines and to memorize every line of the contract prior to each scheduled treatment to ensure policy is followed. No apology for the mistake on Moxie's end or acknowledgement of error or lapse in professional judgement. If a bartender is required to check ID prior to selling a drink even though the law states a legal drinking age, why is Moxie not responsible for verifying they are following their own policy prior to treating a home? When I asked to speak with a supervisor I was told they were not in even though it was still during normal business hours. I asked for a call back the following day and did not receive one. We called back the next day and no one answered. I called again today and was told the supervisor was not in. I cannot express how unhappy we are to have the misfortune of working such a pathetic and unprofessional company who treats their customers in such a way and disregards their own policies and guidelines at the risk of their customer's wellbeing and then fails to follow up on an issue they themselves have created. I would NEVER RECOMMEND MOXIE to anybody unless you prefer to waste your time and money dealing with people who do not care to provide the service they promise and waste your time and money endlessly with no regard or acknowledgment of the situation.

Jason Arbie

I’ve been in contract with moxie for 3-4 years almost. I’ve encountered a lot of different representatives, some not so great, some good but none truly compare to Ammon simply because the amount of attention to detail he takes into measure, he makes sure I’m solely satisfied upon departure if not he takes care of it no questions ask and always with a smile. He goes above an beyond, and even under tight spaces to do the job right. Very appealing personality, extremely friendly and courteous. I’m 100% satisfied when I know Moxie pest control sends Ammon out to treat my house. Great company all around! Keep sending Ammon every 3 months please!

Staci Dabney

My husband and I bought our house a few years ago and the first year all we noticed were the spiders, ants, more spiders, and other creepy crawlers that were either on our property or inside. We woke up one night to a spider in our bed and decided enough was enough! We called up Moxie set up an appointment and are now recurring customers! Guess what NO MORE SPIDERS! We haven't seen bugs in our house in a long time! Moxie is SOOOOO worth it! Also, Alex Wilder is our guy who comes and sprays and is always such a pleasure to work with!

Gail Lammers

Jason was very efficient in working around our three story house. He was quite knowledgeable about our pest control issues. I would be happy to have him back at the house next time.

Denise Hamlin

Moxie has been a good company to work with, if there was concern they were prompt to respond. My most recent good experience is from the service rep Chance. He has gone out of his way to ensure I am happy with my service. Thank you!

Berto Murillo

I have been using Moxie for a while now and am very satisfied with the service as I absolutely hate bugs. Alex just recently came out and completed our service and always does a great job! They always call when my service needs to be performed which aligns nicely with when I start beginning to see insects again. I've never had a bad interaction and would definitely recommend!

atomic rush913

Chance came out today and did our quarterly treatment despite the ice storm. They are always on time, and do a great job!

Tim Carl

NEVER NEVER use this company! Watched them spray my neighbors home. My shoe is better pest control than these guys.

Rob Parker

A while back I had Moxie come out to do an inspection/treatment, My guy was named Alex Wilder and he was very professional and great to work with. He explained everything he saw ( and didn't see ) and then suggested treatment which was also very reasonable... After he left I didn't feel like I had been suckered into any services I didn't need and I have not seen a bug of any kind since... THANK YOU ALEX!!!!

Alexander Rutledge

Chance came and sprayed my house for bugs around the perimeter, in the garage, and all inside. Haven’t seen any bugs since and I’d recommend them to anyone who asks! Thanks Chance!