Reviews of Laughlin's Pest Control (Pest Control)

Angela Jamison

Been using them for service regularly for years and love their service. I have had the same service guy the whole time.

Richard Paquin

My friend noticed a problem with mice at 3 am and immediately called Laughlin's pest control. They came in discreetly and solved the issue in short order. Very nice team and the service was exemplary.

Amy Unklesbay

These guys are the BEST!! They service our house regularly... I called this morning because we had a bat in the house (worst fear)!! They rearranged their schedules and were at our house in the hour! Rob is amazing! Thank you.

Katie Provencher

I disagree that Laughlin’s does pest removal humanely as they state on their website! I watched as they put up squirrel traps baited with peanut butter on my neighbors roof. Both traps caught squirrels but the technican did not come back for over 24 hours and both squirrels were dead at that point. I advised my neighbor immediately that morning when I saw a squirrel in the cage and the response was Laughlin can’t get back till tomorrow. I personally listened to one dying in the cage and thought this is animal torture! This can not be the best service provider out there. I understand that animals in a house can be a real problem and I’m not trying to be a squirrel advocate but in my opinion if you set a trap you better be ready to clean a trap out. You have to be responsible and you have to be efficient. If you want quick service and have a conscious about how the pest are taken care of look elsewhere. Or maybe all these guys are the same......I hope not.

Judith Thompson

We highly recommend Laughlin's Pest Control. Upon being contacted, they came the very next morning. My parents had an extremely positive experience with Rob Cartwright. We could not have asked for a more competent or caring individual to service their home.

Judy Jackson

We had a squirrel issue. They solved extremely well

Kathy Shepperd

I heard a mouse in a wall today. The first pest control.place I called said no openings for three weeks.....Laughlins was my second call. Although their busy time I asked is there anyway. I just got home from the hospital. The owner was wonderful. They had a serviceman in Woodbury so he said he would speak to him and call me back. I had a callback in 2 minutes. The servicemsn, Chad was at my house in 2 hours. He was polite, thorough and explained every step of the process. I really can't say enough about the level of service and professional assistance I just received. He left me his card and told me I can call him 24/7. I signed up for their service plan and suggest you do the same. Absolutely 5 star.

Carley Werven

I contacted Laughlins originally because we had some trouble with ants inside the house as well as in our yard. The first guy that came out was great. We walked around to the problem areas and made a plan. He talked to me about their maintenance program to help keep the ants at bay, which I signed up for shortly thereafter. He came back a few more times- sprayed the ant piles in the yard, sprayed around the house, and hit the hotspots inside of the house where the ants come in. Then we get a different person because our original guy left the company, which I understand. People don't stay in the same job forever. But when I told the new guy "Please don't come unless we are home. We have problem areas in the house and I need to be here to let you in." Over and over again I would have to call them back and tell them to come back to my house because they came at a time I wasn't home. Sometimes they would leave messages on my phone saying a random day or time when they would come by, even though I told him I always needed the same day at the same time. After awhile I was so frustrated that I told them I wanted a different technician, which they agreed to. Now we have a new guy who was kind enough to write down in my account that we only wanted services on days when we were home. Except I started noticing that they no longer sprayed the piles in the yard. Only around the house and where I asked them to inside. This seemed ok because we hadn't had many ant piles in the yard, so I thought maybe the problem had resolved. The last time the technician came, we had family staying with us so I asked him to only do outside. He only sprayed around the house- not any of the huge ant piles on our walkway in the back yard. Of course, this is my fault because I didn't tell him we needed attention there. I call to ask them to come back to address it. The person on the phone tells me that the maintenance program only covers spraying around the house!! Why on earth would I have paid over $100 per appointment to do something that wouldn't have addressed my main issues anyway? There is way too much inconsistency in their technicians and no one seems to care about actually addressing your problem. Oh, and we still have ants everywhere.

Eric Larson

They have been responsive and polite. I'll be sure to use them again if I ever have a pest problem.