Reviews of Bob The Bug Man LLC (Pest Control)

Average Rating:

DESCRIPTION

You will be able to see the information of real people who are purchasing the services and products of Bob The Bug Man LLC (Pest Control) in the area close to the state of Minnesota.

At the moment the business gets a score of 3.8 out of 5 and the score has been based on 28 reviews.

As you can see the average of ratings that it reaches is quite good, and it is based on a high number of opinions, so we can say that the valuation is very reliable. If many people have bothered to value when they've done well, is that it works.

As you know, we do not usually stop to set opinions when they are correct and we usually do it only if we've had a problem or issue...

This Pest Control is classified in the category of Pest control service.

Where is Bob The Bug Man LLC?

REVIEWS OF Bob The Bug Man LLC IN Minnesota

Michelle Beech

I have been having Bob the Bug Man come to my house for 6 years now. I cannot put it in enough words, how amazingly wonderful this company is to work with! The office staff and the guys that come out are so friendly, and any questions or if a problem arises, they are so go to work with. They always make their customers PRIORY NUMBER #1!!! If you have any kind of bug problem, call them, I promise, YOU WON'T BE DISAPPOINTED!!!!

Kelly

I was very disappointed with the scheduling. I gave them my availability and was called back a week later only to have them tell me that their only opening was the next morning (when I originally told them I wasn't available in the mornings due to work) or it would be another 4 weeks before they would help me. When you have a large spider invasion inside your house, 4 weeks is simply too long. I called a different company in town and they were able to fit me in the SAME day that I called!

A Google User

Christopher Gosselin

Did a great job fair price. Great to work with

Kyle Button

I have had this service for years, but recently it has gone down hill. The customer service is not very customer friendly. No contract, they just keep providing you service and raise your prices year after year on the 12 month home protection plan. They send one post card in the spring if you want to change anything on account otherwise they just keep providing service. They don't verify it is you they are calling when they are letting you know they are coming the next day, because they have called in the past but I never received a phone call this time. I sent in an email asking all this stuff and I get one phone call back about it and I was unable to answer the phone at the time, as I stated in the email, no other reply, phone call or email. They in turn then provide service again without once again confirming it was me they were calling the right number. How can they provide a service yearly, if you don't sign a yearly contract? When I talked to someone on the phone, she was rude and said, "I know where this is going", really who says that to a customer. I am asking her legitimate questions and she didn't answer one of them, very condescending and stand-offish. When I asked why don't they follow up with verification, she told it is was my responsibility to call after the "one" postcard, not even a projected cost for the year or notice of an increase. I get that from any other service that has a yearly contract or service that are provided. The statement, "You have been a customer since 2011, you should have known." also doesn't give me any confidence in the service that they expect me to pay.

Brandon Crane

Best pest control company out there, knowleagble, friendly staff and reasonably priced.

Ethan H

I have been a long time customer of Bob the Bug Man, every spring and fall without fail they would come out and spray our house; and in turn I paid the bill without fail. This year when they called to say they were coming out next week, I asked about some hornets we had in the house over the summer; to see if they can do anything about them. The staff member was not sure about it and had someone else call me. The second staff member who contacted me must have felt attacked as the phone call was unpleasant from the beginning. I was not asking for a discount/free service or anything I was just inquiring about the hornets we had in our children's bedroom over the summer and what they could do about it. I do not feel the staff member had adequate knowledge of the situation or the answers I needed. As a long time customer I felt disrespected by the second staff member. I felt like asking for anything more than the spring/fall services was above and beyond what I should have been asking for! I was amazed at the complete lack of customer service, just WOW is all I have to say. I will be looking elsewhere for my bug needs.

Robert Etherington

Awesome place!!

Thea Branchfield

This is the worst company I have ever had to deal with. Rude on the phone, "too busy" for follow up appointments, inconsistent advice, always late, and fail to solve the problem. We have had four months of hell for something we didn't even start because of their improper methods and neglect. Better have luck on your side if you choose this terrible company to come into your home. Edited: Response from owner is also misleading, because you didn't have my name but we went through our landlords, JMC. But thanks for trying to discredit an honest review.

Christine Heruth

Very professional and gets the job done.

Dan Nixon

Nice pricing and service.

Daniel DeGroff

Called for some wasp problems, I got same day service! It is nice to deal with a local business. I would recommend this service to others. Thanks!

Rebecca

Fast, friendly and knowledgeable. Brandon is very personable and professional. I would highly recommend Bob the Bug Man.

Hannah Mariah

I would highly recommend this pest control company to anyone looking for thorough pest control. All the staff are friendly, knowledgeable, and truly put their customers first! Best pest control company in southern Minnesota.

jeremy G

Amazing! I just called on a holiday Saturday and spoke to a wonderful person who took care of my needs and was happy to take my call. We have been using Bob for over 6 years now and are very happy.

Andrew

We have had bob the bug man out three times. The next day after they “spray” we have hundreds of ants still every time. The receptionist is very rude and inconsiderate. I would not recommend bob the bug man if you want to get your issue solved.

Tracy Harrison

Would definitely recommend. Shelley, Bob's wife, very helpful on the phone when I called on the weekend and promised to help solve my raccoon problem when no one else would help. Seems very dedicated to truly helping others. Thank you Bob and Shelley.

Kimberly Ness

Bug bombed our apartment building and left all apartment doors wide open, mind you we do not have locked entry on the building door. Their neglect could have cost us precious items in our apartment. When they were confronted about it by our landlord, their response was,”well, you didn’t tell us to shut the doors.” One would think that would be common sense but I guess it doesn’t matter to them if all of our things were stolen. By the way, there are still bugs in our building.

Felipe Velazquez

Just wanted to let ya know your guys are great and super friendly. Keep up the great work!

Business Hours of Bob The Bug Man LLC in Minnesota

SUNDAY
CLOSED
MONDAY
8AM–5PM
TUESDAY
8AM–5PM
WEDNESDAY
8AM–5PM
THURSDAY
8AM–5PM
FRIDAY
8AM–5PM
SATURDAY
CLOSED

PHONE & WEBPAGE

Bob The Bug Man LLC en Minnesota
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