Reviews of Adam's Pest Control, Inc. (Pest Control)

nancy fischer

Jason does a great job!!!!!

Cindy Hilgers

Brian is a great tech. Found several issues with foundation/block holes. Also tree too close to roof where mice could travel up to roof. Would definitely recommend Adam's. Very thorough inspection was done.

Karen Gentilini

I have been using Adams Pest Control for pest control (for the past three years) and their lawn service since they started that division two years ago. I moved to a home that had a mouse issue. They quickly got it under control and I signed up for their yearly program. They would come out at no additional charge if there was any evidence of mice. I have maintained that service for the peace of mind and have not had rodent problems. It also includes spider and other insect control. I am also very happy with their lawn division. They do weed control, Japanese Beatle control (after I saw evidence of the beetles on my trees), and fertilizing. This spring my yard looked pretty bad due to the harsh winter. They came out an aerated it and put down seed. It now looks beautiful. Everyone I have dealt with there in both divisions have been very helpful and have gotten to know my yard. I would highly recommend Adams Pest Control and their lawn division.

Linda Gerber

Great service! Good communication. Representative was very professional and very friendly. Completely satisfied with the job.

Jim Sperl

The Tech came out on time and took the time to inspect all areas that might be a problem. He checked all traps and refilled them and I thought he was very professional.

Naomi Bliss

We've been an Adam's customer for many years. We moved out of the "city"in 2015 to a rural area, and Adam's still services our home. The technicians have all been courteous and helpful. I know it's hard to specify a certain time, especially in our area, and that is fine with us, but they are usually within 1/2 hour from the stated time. What I like is the fact the techs site potential problems areas and offer suggestions. The number of "indoor" bugs we have is quite minimal, even living on a farm. Also their spraying around the outside of our house minimizes the problems with bugs, such as Japanese beetles when they are in season.

Cole Bauer

Would not recommend Adams to remove bats. They said they could remove bats from our home's attic but after going through 4 service people the bats were still there. Called Adams multiple times and they started claiming it wasn't bats anymore that were the issue,. Escalated to a service manager, who came out and said the bats created new holes and they can never really get rid of bats. If I'd been told that from the start, I wouldn't have contracted with them! Their results are not 100% guaranteed (for a refund) either. Very disappointed.

Tanya Stevens

I'm a property manager - contract states will provide monthly service to spray exterior for mice and insects, will set bait stations on exterior of all 8 buildings - well 2 months later, no bait stations installed but invoices that state they have been serviced and the technician had been scheduling with me directly - he no called, no showed on two jobs needed for residents, I was told they have no definitive treatment for mice already inside the units and when I spoke to customer service about being charged for services not provided, the next time I contacted the technician to reschedule the last appointment he no showed for I got a smart reply that I now had to contact someone else to schedule service for bed bugs but giving me no contact information, I replied asking for clarification and no response to date. So I have a resident who has had her unit "prepped" for about 2 weeks now and the person who is supposed to schedule has been out! I am now paying them and another service until this contract ends, it will not be renewed!

Em Jay

Worst service. I would never recommend going through Adams Pest control. We had a mouse problem. So I called them up. While they were there the guy sprayed for bugs outside (the one service I would say is partly worth it). Otherwise the mouse service is NOT worth the money! They sent someone out, when the guy got there he explained the procedures and that he would be walking around the house and looking for spots that mice could get in. Well he walked around for not more than 10 mins and said he only found one "possible" spot and that my house was sealed very well... I said did you walk in the back of the house? (Since he took him less that ten mins) Which he confirmed he did. I asked if he thought any of the holes in the back would be a point of entrance. He asked to see them, when we went back there I showed him the hole and within the home we found obvious signs of mice (nuts/fabric). Listen, if I am paying someone 300 dollars to find a hole they better find that hole! And that's not the worse part. I have a small dog and expressed my concerns about the poison they use and my dog getting into the poison, he told me that the house was secured and the mice won't be getting back in so if she found it, it would be outside and told me just to make sure she doesn't eat any dead mice because that would make her sick or possibly die. Well, less than two weeks later we find funky discolored mice poop in our kitchen. Turns out with a nice Google search, that means the mice got the poison outside and got back in the house! So now I still have a hole, poisoned mice that will die quickly in my house and also a larger chance my dog could find the mice first. So what happens when I call Adams pest control? They tell me that the guy that came out lied about the mice being poisonous to my dog and that they don't use secondary poison (well which one is it? Because they don't have their story right) also they were going to send out the same guy! So I asked for a new person to come out and have "another set of eyes" aka actually take time and look for holes. They said they would get a hold of someone else, hang up on me and never call me back. Great company (sarcasm). Def will never suggest anyone to use them. Just seal up the house yourself and put your own traps down. NOT WORTH THE MONEY!

Janet G

i've used Adams for a couple years. First off they try to get you signed up for 4 times a year. You don't need that much poison sprayed around and inside your house! After trying to cancel and getting high pressure, I agreed to once in spring and once in fall. I just called because had to cancel spring appointment. Office gal said they would, but today the technician showed up! Now, did she just "forget" to take me off the schedule, or is this another pressure tactic from Adams?! Get the technician to your door to make you feel guilty and let them spray? I guess when all is said and done, every company uses the same bug poison, right? Go with the company that has excellent customer service. Adams doesn't, in my opinion.

Brenda Gutzke

We called Adams Pest Control because our stove wasn't working correctly. When the Sears maintenance man came out and took some panels off of the stove/oven, there were definite signs of mice. They actually ate portions of our stove (insulation, wire, etc.) and wreaked havoc with droppings and other non-pleasantries. We called Adams immediately and they were able to come out the next day. He walked around our foundation and closed up gaps; set traps in our lower walk/out level and some on the main floor and behind the stove. While he was there a mouse tripped the trap that was behind the stove. They are excellent and very knowledgable about what they do. To answer your question: yes, we did replace the stove and haven't had any signs of mice since. Give them a call! They'll take great care of you.

Nancy Saice

We have service set up at multiple properties in Minnesota and always have any issues handled right away! I interact with Becky in Baxter, MN and Oscar here in Minneapolis the most and they are the best!

Lin Dreitzler

We had a rodent (mice) problem that four previous extermination services were unable to solve. When the cold weather set in this winter and we again found evidence of mice in our home we were frustrated to say the least. I had seen the advertisement for Adam's Pest Control on television several times and decided to contact them to find out what they could do for us to solve the problem. The person I spoke to, thoroughly explained their procedure for our specific problem and quoted, what we felt, a very fair price for the service. We scheduled immediately for the technician to come to our home the following week. The technician was not only knowledgeable of mice, he was also patient and took time explaining mouse behavior. He made a complete inspection of our home inside and outside and showed us where he found problems and the suspected areas where he determined that the mice were entering our home. Along with traps set within our home, he dealt with the outside areas of entry. No other service had ever made a thorough outside and inside inspection of our home before. The technician explained what we could expect within the next few days. He also reminded us to contact him if what he had done did not give us the desired results. Additionally, he reminded us of the 6 month warranty on his services. I am happy to say that everything the technician told us and everything he did is exactly what happened and we have been free of any mice in our home since. I would add that all of the staff at Adam's Pest Control who we dealt with were respectful and professional. We do not hesitate to highly recommend Adam's Pest Control to anyone with any type of pest problem that requires the services of an exterminator.

K Thill

Took care of my ant problem with the first application! Hoping to NOT see box-elder bugs this fall. Everyone I've talked to has been very helpful and friendly.

Paul Martens

I am so impresssed with Tim from Adams service. I had such a bad rodent problem that I could not handle. He came in and did his thing and in one visit with in 10 days or less there were no more mice! He was also very aware of my dogs and their safety. Thank you Tim and Adams!

James Benincasa

I would highly recommend Adam's for your pest control. I have been using them for years and they have consistently provided great and affordable service with excellent results..

A Pike

The technician was very courteous. However, I just paid $130 for a snap trap. The inspection wasn't very thorough. We caught nothing and the sound in our wall/ceiling finally went away (died?). However several months later we found a wayward mouse running around and the cat got it. I'll rely on him instead and if it becomes a bigger problem, I will go with someone else.

Ryan Garrett

Adam's played a huge role in my clients' being able to purchase their dream home! I am a REALTOR and during a recent inspection of a home my clients were purchasing, we found a mouse problem.We were under a very tight timeframe, and my clients risked losing the home if the problem was not addressed prior to inspection period closing. Adam's went above and beyond and were able to have a tech at the house in time. Bryan, the tech was amazing. It was because of their excellent service and performance at the home, my clients were able to close on their dream home. Thank you Adam's.

mike wagner

I have used Adams many times over the years. Being in the property management business, I have experienced a litany of problems with bugs and animals. In addition, whenever there has been an a billing discrepancy, my concerns have been handled with courtesy and consideration. I must commend Craig Clement, who has been there for me time and time again. He is a quality team member of the Adams family, and a pleasure to deal with. I highly recommend ADAMS!!!!

Staci Kvasnik

We are use Adam's Pest Control for pest and lawn care in our home and businesses on a recurring basis. Working with Adam's Pest Control has been a great experience. Everyone we come into contact with from the scheduler to the technicians are kind, courteous and professional.

Laura Maginnis

I have been working with our technician as long as I have been here, 4+ years. He has consistently demonstrated a high level of knowledge of his business as well as an understanding of our business. We are regulated by a Quality Management System and must always be compliant with this. Pest Control is a part of this and Brian totally understands how what he does impacts us professionally. He goes above and beyond to communicate with me and to respond when I have special needs or questions between visits. He is aware of and follows all the details of what our QMS calls out for. Recently, we had a very high level audit by a notified body. They requested specific information during the audit regarding pest control. Our records from Brian were all in order, up to date, and showed the auditors that we were fully compliant with our QMS. This is of significant importance to us as a company.

TheGomes92

There is not another pest control company in Texas as professional or dedicated to customer service as Adam's Exterminating. The technician that frequents my home, David, has gone above and beyond for almost two years now to keep my home pest-free and safe for my daughter and her friend's to hang out all summer at. Thank you again David and Adam's Exterminating for doing what you do best!

Alejandra Bouchan

Chris is the best technician Adam's can have !!! :)

Pamela Gould

If I could give a 0, I would. I called and booked an appointment for a specific time to get rid of ground wasps by our pool. When the technician was late, I called and was told the tech would be at my home in 5 minutes. After waiting 1 hour and a half, I talked with "Bill" who was an extremely rude young man. Bill told me I didn't have a specific appointment and that he could not get a hold of the tech and told me they had all day to complete the job. I will NEVER call them again. NOT RELIABLE!!

Sam Stay

My lawn is very tricky and sometimes would just go dormant for weeks at a time in the summer, even with an irrigation system and lots of rain. With poor results of me treating the lawn, I went with Adam's and the grass is now thick and green. Went from mowing every 3 weeks to every 5 days. Their technician Matt Cournoyer is the best and can transform a patchy mess into a beautiful lawn, plus he actually listens to his customer's and goes above and beyond to get the job done right.

Charles P. Rutherford II

We didn't have a choice to use Adam's, they were the pest company hired by the seller's agent before we bought our house. Their inspection came back A+, 100% fine. After moving in and finding mouse droppings, we started catching mice every day before we hired a Googled pest control company who found 15 places visible to the trained eye where mice were getting in, along with a major infestation in an entire wall. All said, we had to spend about $35,000 on complete mouse remediation, wall replacement, new siding and various other mouse related repairs.

Colleen Regnier

I have been with Adam's for 4 years and three houses: one I just sold, one I just bought, and one that was my parents' snowbird home. I have been very pleased with the service! I am sad to read some of the poor reviews; I think these patrons have had unfortunate experiences with unqualified specialists. Here in the NW Metro area, we LOVE Craig Clement. He is knowledgeable, helpful, communicative, and prompt. He definitely goes "above and beyond," helping me to keep my home protected and safe. He calls me when he notices the source of a potential problem, and he fixes any current problem without delay or direction. I signed up with Adam's when some red squirrels moved in after my dogs, their natural chasers, passed away. They took care of the damage as well as the ground squirrels that decided to move in, too, and I have been with Craig and Adam's every since.

Taylor Trapp

We are very pleased with our service so far. Frank is great to work with! I would highly recommend.

Julie Hamilton

Bee hive on deck was taken care of professionally and quickly. Very happy!

Scott M

technician (Brian) was very helpful, courteous and was always happy to respond to emails, but as a company in general i would not do business with again. i had them do a mouse inspection and Brian had set 3 traps in our utility room and this is where it had ended. while this appeared to be a short term fix, i have started to think how such a isolated approach could rid my problem, which it hadn't. i recently tried to have Brian come back, but found out i was just past my warranty period. no follow up calls, no follow ups on varmit traps (ie; catching any?) nothing at all. just "...we would be glad to send him for another $190....." other pest companys such as Plunketts or similar proactively check bait stations and give a report on activity around your property. (at least this is the case at our cabin north of Brainerd) for my home, i will be using Rainbow Pest Experts and i recommend you do the same.

William Tricker

I use Adams at 2 properties and have had great preventive care. If a problem arrises the issue is addressed in a very quickly manor.

Tia Lightner

Wonderful company! I hired Adams to solve my rodent problem and ended going on the preventative quarterly service to prevent future issues. I'm so happy to have my home pest free! Highly recommend them.

Aryn Tlatenchi

I cant leave 0 stars but i would if i could. I live in a duplex and unfortunately my neighbors lack of knowledge on how to deal with her bed bugs spread to my part of the house when she left her mattress in the back hallway that we share. After a few weeks of getting bites in the middle of the night I told my husband he needs to do a thorough check of the mattress because something just isn't right. There unfortunately was about 12 bed bugs hanging out on my BRAND NEW bed. Unfortunately for me I rent my place so had to go through my landlord to get services from anyone. I had already thrown out my mattress just out of pure disgust. I've never had bed bugs before and didn't want to wait to get my bed treated and suffer getting more bites plus my daughter as well. Anyways the younger guy who came to my house all he did was poke around the now empty room besides my dresser with a flashlight. Did not tell me or show me if there were any more signs of bed bugs in the room at all. He then went to the neighbors and just left. My landlord contacted me to tell me this man said yes in fact there are bugs still and it will be 1800 for both sides and i will be stuck with a 900 dollar bill when the neighbor had the pests and spread them to my place. I refuse to pay the 900 so had Orkin come for a second opinion and THANK GOD someone knows what the hell they are doing. He did a great job checking my place and let me know that no in fact there are absolutely no bugs in my place and only are bugs in the neighbors side still. He of course still recommend treatment but it costs far less than Adams. He was much more informative and i feel like the guy who came out from Adams was just looking to stick a big bill on us just taking advantage of the fact that it is a duplex and if they treat one side they in turn have to treat the other. Very disappointed in the whole disgustibg experience and would never recommend!

Shirley Barone

We have had nothing but fantastic service from Adam's Pest Control. We have used them for a number of years. They come out quarterly but are available anytime you need them. Duane is our technician and he is the bomb! I have had all mice removed from our home- inside and out including the garage (and we live by a pond so that's saying something). Duane has taken care of two bee issues we have had. One was in the outside light above our front door and the other was an in the ground nest. I also had an ant issue at one time and that, too, has been taken care of. I would highly recommend Adam's Pest Control to all friends and family.

Gasthof ZG

Dave Freitag has been our pest controls expert for over 12 years. I highly recommend using Adams & Dave for any pest problems. Dave's experience/knowledge is the best! Thank you Dave!!

Delilah Jurek

We had Adam's Pest control come out today and it was a blizzard . Evidence of mice thankfully just contained in 2 areas (so far). He was here for about 2 hours did very deep inspection. Layed out traps (I have kids and l pets so he made sure they were safe) 2 hours after he left.......mouse was caught. UNBELIEVEABLE. AMAZING. Thank you Adam's pest control and A+ props to that amazing man who was on time (he thought he was late because he was here 5 mins late) um it was a blizzard we would of understood if he did not make it at all. THANK YOU. He also got stuck as he was leaving, my amazing son went out to help him.

M Murray

I am delighted! Kendrick came the same day I called for service to get rid of mice. He quickly found a number of entry points and plugged them. The reason I'm delighted is because as I was about to go to bed that night, I heard a noise. I thought it was coming from one of the traps. In reality, it was a mouse trying to work its way back in at one of those former entry points and it couldn't get in! NOW THAT'S WHAT I'M TALKIN' ABOUT!!

Brian Moselle

Sam and Craig came to my house and they were very easy to work with. They took the time to listen to the history of mice in our attic and then did a thorough walkthrough of the inside and outside of the house. They showed me the areas where mice are probably getting in, as well as pointed out some holes the mice had created to gain access to our attic. They presented me with a plan of attack that was very reasonable and that they were confident would alleviate the mouse problem. I highly recommend working with Craig and / or Sam, they are very professional, honest, and up front with what's going on in your home.

Bob Ayotte

If I were to identify the premier characteristic of Adams pest control, it would be the field personnel who actually perform the service on site. The field service staff are competent, professional and thorough. Besides actually performing the service, the field staff will ensure that all of my questions are answered. If I have a specific concern, they will address that concern immediately. I'm very satisfied.

Dustin Juell

Very disappointed with there service, Came out once for the quarterly service and did a bunch of things then I don't think I ever saw them do anything else after that. I complained about my traps being damaged outside the house by rodents and they didn't do anything. The guy shoved copper steel wool in my AC line area and shorted out my AC so i had to fix that and i didn't turn in a clam which I was being nice and I regretted that. Save your money its not worth it at all.

Ryan Stanley

I just watched the man who drives this truck act in a completely rude and impolite manner towards our mailman, who's only transgression was simply asking a question. Your customer is my neighbor which makes my first impression of your company a negative one. Is this how you wish your employees to represent your company? Absolutely unbelievable.

Dave Freitag

I have used Adam's Pest Control for lawn service for the past year. My lawn has never looked better! I always get notified prior to service. They have always come when they said they would. Both Mikes have answered all my questions without talking down to me. I have and will continue to strongly recommend Adam's to my friends and neighbors. Thanks

Tom Figliuzzi

Adams came out and sprayed for bugs two days after a snowstorm, the snow had melted, but sitting water was iced. they charged me 137 dollars to spray. for what? their own profit. I told the tech to stop talking and leave as he was trying to explain to me how the too early spraying is still good. good for their bottom line, but not for me. shame on you Adams. later on after posting this, and bringing up an issue on my bill, the manager sent me an email canceling me as a customer. I cannot recommend Adams.

Al Olson

Hi quality service personnel, they are well trained and did a very good job of locating possible rodent entry places around our home and sealing them. Service personnel was very cordial and was detailed in his explanations of what he had done . i highly recommend Adams Pest Control and would use them again if needed.

Donald Raleigh

My technician was Derek F. Very professional, clean and attentive. I hate spiders. I mean, think if nuclear war would kill them all, I would be the first to push the button. Derek asked me about the issues, asked where my concerns were and then proceeded to annihilate the bevy of arachnid interlopers invading my abode. Once he was finished he asked if there was anything else he could do. I described a hidden mercenary camp of 8 legged freaks that I suspected were planning an invasion from my laundry room and he rushed in with gusto and give them what for. Adam's Pest Control has earned my business, and there has been nary a spider within my domicile since the brave Derek cast them from my home into the chemical pits of the nether world where they belong. 5 Stars, and a happy customer.

Thomas Kent

Thanks to Adams Pest Control my duplex is big and mouse free! Frank is a great guy and always is professional and gives advice how to help eliminate things that could be breeding grounds for bugs. I use them on their quarterly Pest Prevention and it's worked like a charm! Thanks!!

Mark Anderson

Just great. Enough said

Lori Rosengren-Lopez

I called Adam's Pest Control earlier this year after dealing with ants in our house for months and nothing else we did work. After Adam's came out, the ants were gone, didn't see any in the house. My only regret was not calling them earlier! Next time I will not hesitate to call them, worth every single penny.

Randi Schirmers

I would highly recommend Adam's Pest Control, Media location. Unfortunately for years my home has been invaded by pesky mice living in my walls. I've had several other pest control companies out to try to resolve the problem without success. Craig with Adam's Pest Control has been dedicated to eliminating the problem. He has been very professional, kind, patient and resourceful. He does what it takes to go the extra mile to get the job done. I would not hesitate for one second to recommend this company and thank Craig for all he has done.

Vicki Davis

Our technician was named Fritz and he was very professional and had a great deal of knowledge with finding how the mice got in and how to keep them out. He took his time and was very thorough with his investigation and explaining things to us. He also pointed out areas around our house to be look for possible future problems. We followed his directions and advice and have had no further problems.

Jim Walters

Great service, very cost effective and professional, no high pressure upsell, very thorough description of the problems found and solutions proposed. Brian arrived on time, was super professional and very nice to work with. Would recommend to anyone!

Bob Lueben

Payton was our technician. She was very pleasant and professional. Payton walked with us inside and outside the house to find where our mice infiltration might be coming from. After the search, Payton gave us a list of where the problem areas were occurring and what should be done. She was very knowledgeable, prompt and efficient. She called before arriving to let us know she was on the way. She arrived ahead of the scheduled appointment. We are pleased to have contacted Adam's and will use them again without hesitation. I highly recommend Adam's.

Landon Weninger

Within an hour on Memorial Day weekend I had left a vm on after hours number, spoke to manager, and scheduled a technician to come out. Tech called once in route, arrived as estimated and addressed issue with a positive attitude and plenty of information about what we were dealing with.

spencer jones

We have been serviced mulptiple times for mice and voles. Service has been ineffective and required follow-up visits that often are postponed or do not happen at all. The tech suckered us into a yearly service agreement that requires two full-service visits per year. This year they have yet to make the second visit, or follow up on the failed first visit, but yet are trying to get full payment out of me for services not rendered. I call and tell them about my dissatisfaction, get no promised response from managment, and then I see a bill from a collection agency for $123. These guys suck.

Matt Jones

I've used Adam's for a year now and have a mixed review. Initially, they were very responsive and on the ball, so I bought a year of service. When the technicians came to my place, they were friendly and did great work. Towards the end of my contract when I was trying to schedule my final visit before renewing, they stopped returning my calls. I left several messages over the course of a month, and they never got back to me. So I got screwed out of the last visit I had paid to receive. If you do use them, I suggest only paying per visit instead of a year at a time.

Angelique Cason

My property manager of my apartments uses adams for extermination purposes. They were called to come to my apartment and spray for "pantry bettles". I gave my property manager permission to enter my place because I was at work at the time. I came home to dirt mashed into my carpet, in my kitchen sink and a trail of dirt on the kitchen floor leading to my bathroom on my brand new bright yellow rug were dirty foot prints. I am a female with no males living with me but my 2 year old son which is still in diapers my best discovery yet is when I walked in the bathroom besides my rug was MY TOILET SEAT UP WITH PEE IN MY TOILET!!! My property manager was able to let me know that the technician who was in my apartments name is Jesse. It's unbelieveable that someone can be so rude as to come in and invade my home. Some of this stuff is minor and I understand pest controlling can get a little messy but when running a business and entering in someone's home especially when there not home you should want to leave it like you didn't even come. Thanks Jesse for leaving me so many clues to let me know you were working in my house but next time just leave a card and when your done making yourself at home IN MY HOME FLUSH THE TOILET AND PUT THE LID DOWN. I recommend anyone thinking about using this company to spend your money elsewhere I didn't even get left a card or a after summary or what was found/not found and or further instructions on how to prevent these beetles.

mike lender

The technician that worked with us is Caitlin, and she was outstanding. She was very thorough, professional and friendly. She not only took care of the one wasp nest I knew of, she found 2 more and took care of them as well. We were very impressed with Caitlin and Adams Pest Control in general, and thought we received very good value for what we were charged. We highly recommend and would hire them again. Well done!

Danyell Peterson

Just wanted to give kudos to, Justin Liljequist with Adams Pest Control. Thank you for taking care of the creepy spiders so I didn't have to burn my house down!

Cody Roush

This company takes great care of my home! I look forward to utilizing their lawn care services next spring.

Joe White

WOW... I was really impressed. Danny came out , he was ontime, stayed just over 1 hour. Sealed up the exterior of the home, set traps outside and was very concerned about our dog. Gave us a bunch of info so we could make a good decision on how to kill the mice outside. Then set traps for us in our furnace room and utility room. Really great experience...! 6 month warranty.. Great value..!

Jesse Stewart

Terrible service! Called 3 times! No call backs! Will NEVER use these guys again!!!!

The Stepping Stone Group

Dave at Adam's has been fantastic to work with. We own multiple rental properties throughout Minneapolis and they have done a great job with preventive care. They have clear communication with our office as well as our tenants which makes scheduling with our renters much easier! Highly recommend!

Kristopher Sabas

Waited a week for service only to have them call and cancel less than an hour before they were supposed to arrive with nothing more than an apology. Not the type of people I will choose to spend my hard earned money with.

Maxwell Davenport

Adam Pest Control is a complete scam. As part of the sale of my home the people buying it requested pest control. The serviceman came out and I told him the situation. He said that this is common and that I just needed a receipt to prove that I had my home serviced. As if I was not as important as other customers. He walked around part of the house and filled one small hole. The rest of the time he tried to 'small talk' with me. He was there was 20 minutes and I was charged $268. I paid half of it and called corporate to see if they could issue me a credit. His manager admitted that the serviceman was unprofessional, however the manager unwilling to issue me a credit. The manager seemed to not care about the lack of service I received and how much I was charged for it. I told him that I never leave bad reviews, however, if I did not get a credit, which i clearly deserved, that I would be leaving a 1 star review online. Again, he did not care. I only paid the rest of the bill to protect my credit rating. I calculate for paying $268 for 20 minutes of service, I was charged at a $804/hour rate. I did not know they had a team of lawyers performing pest control. Complete scam. If they honor my complaint and issue me a refund, I will take this post down.

Adam Saby

On 9/21/17 we had been working with another pest control company to get rid of a squirrel trapped in our basement, however the Pest control company said they don't deal with Squirrels so they wouldn't come back out since the traps didn't work and were not meant for squirrels. Fortunately i was able to call and speak with Jennifer at extension 806. Although she couldn't get someone out to our house for 2 weeks since I was in distress she actually spent 15 minutes with me on the phone walking me through how I should bait my kill and live traps to get the squirrel. The squirrel had been in our basement for 5 days at that point destroying our windows and ceilings costing thousands of $$$ in damages to our home. Because I was able to speak with Jennifer, we actually caught the squirrel later that evening. Even though we didn't end up using the services, we are so grateful for the exceptional service Jennifer provided. This prevented us thousands more in damages and allowed us the first good night sleep my wife and I had in days. She even gave me her extension so I could call back with more questions for help.

Lisa Deslauriers

Oscar has been amazing to work with! He is the best tech I’ve worked with in working with Adam’s for about 2 years. He consistently goes above and beyond. Oscar is easy to schedule with, communicate with, very detailed and professional.

Joyce Byrd

The best part of Adams is the knowledgable schedulers/office staff. I was educated by the staff about every aspect of the pests invading our home before I even scheduled the appt. Service is always skilled and courteous. They are serious about their business. I recommend them.

Lenz Blaster

They came out after being asked to look for flying insects and their source and the source, but instead searched for bedbugs, which I told the "tech" I did not have! After realizing I was correct in this, the "bug specialist" informed me that he doesn't know anything about flying insects and that he usually only looks for bugs that crawl! Not being a "bug specialist' did not stop me from deciding to investigate further myself by removing the light cover on the ceiling of my bedroom and discovering the tiny insects which had been annoyed by recently and took them my local college entomology lab and discovered that the source for these tiny flies was likely the dumpster behind our building making their way into my apartment that of the tenant across the hall as well. I have never been treated so rudely by a company in life! Since the bugs were very small and Adam;s was unable find specimens the "bug specialist" spoke to me me as if I must imagining or hallucinating these flies. I would not use Adam's for any reason ever again! I have a problem I will solve it myself..

Ray Sickler

We have been very happy with the service provided by Adam's Pest Control. Our technician Mark listens to any concerns we have and provides reasonable alternatives to solve our pest problems. We would highly recommend their service.

my name's jeff Anderson

We had a mouse problem and Adams came and solved it right away. We decided to sign up for the year and we are very happy so far.

lady cadbury

If I could give them zero I would. The guy came to my house I basically told him I had a bug issue I knew because I saw them. He basically told me I didn’t know what I was talking about. That he won’t treat my home anyway because he thinks I am a hoarder. I had one room that looked crowded with a few boxes of recycling on the floor because I was in the middle of cleaning when he came. How dare him throw judgement onto me. Needless to say I will be looking for a different company one with less ride employees.

Mike

Technicians are highly skilled and utilize all available resources to resolve any issues they encounter. Highly recommended.

Dana Sampson

We are very happy with the service we got... Mike H was very personable & explained the work he was doing. He told us how to continue with our lawn care going forward.

CHRISTINE ANDERSON

My Pest Control technician is absolutely wonderful. We also started the fertilizing and our yard has never looked better.

Marilyn Bremer

I had an issue with wasps around my house. Adams came out and took care of 5 nests. Have not had a problem since.

Thomas Flood

Dave Freitag has been my expert in pest controls for over 15 + years. At all the churches and non-profits I have been involved with--Adams Pest Control & Dave Freitag have been with me. I highly recommend using Adams & Dave for any pest problems. Experience/knowledge counts & Dave has it.

Janet Peterson

Poor customer service put on hold. Where is the old Adams?

Torrey Quella

Was told that if I have a bee problem and it's on a roof that their technicians don't climb ladders. What good is an exterminator that won't exterminate where it's needed?

jessica kempkes

NASTY! They are quick, sloppy, and dishonest. My neighbor had bed bugs and they heated their apartment and said everything was clear - with their person and dog who checked all the other apartments. 2 weeks later another neighbor gets them, they charge to come out and confirm that they are bed bugs and then come back to heat their apartment - check "some" apartments and say that everything is clear. 4 days later I get them - crawling all over my couch, loveseat, bed, hallways - they charge to come out yet again to "confirm" that they are bed bugs (what else would they be at this point?) -confirm, wonder why they missed it with a person and dog, and bring the dog through again who went right to my couch and loveseat. They have missed 2 apartments now - and are making me wait over a week to treat my apartment (again, not the whole building - which makes more sense) and after they treat my apartment - i'm sure we'll get the "all clear" yet again. House hunting now and will never use Adam's as a company - they are sloppy, inefficient, and not knowledgeable with bed bugs at all.

Greg Nations

Very happy with their service and prompt response. We have called a few times for insect problems and even though we are on a yearly plan, they come out and address any issues immediately. Our service technician Josh, is dependable, knowledgeable, and is thorough. I am very pleased with this company.

Susan Q

We've had Adams for almost 2 years and haven't had a problem with insects since, and if we do see an ant or two they are out within a day to do another treatmwnt. Today Paula came out and was wonderful. It's nice to not have to worry about spiders, ants, or mice.

CSCC Office

We use Adam's Pest Control at the large apartment complex I work at. Dave is our tech and he is fantastic! He is very professional, explains everything and always fits us into his schedule even on short notice. I would definitely recommend Adam's Pest Control for your pest needs!

Bruce Ruhe

I had them come out in July to get rid of some mice. They put bait traps in my house. I told the company earlier not to put them in there. The technician never found entrance where the mice were conning in. I did and have been catching them on the outside. A company that I definitely not hire back. In fact the Technician told me to urinate around my house as the best prevention. Really

Chris Smith

Adam's did a reasonable job. Their communication was not the best, but there are now no mice! They did some minor sealing on the interior of a rental property and put out indoor and outdoor mouse traps. They made recommendations on what I should look at sealing up on the exterior of the house. I had asked for a call from the tech on whether or not they should apply a boxelder bug treatment, but the tech didn't call and applied it anyway. When I heard back from them several months later about paying the fee, I was charged for the boxelder bug treatment. When I requested a refund, it was given within a couple hours. I am very pleased with the speed of the refund. I am disappointed they did not seal up the outside of the house and instead just provided recommendations and did not contact me at the time of service or after to report what they did. For mice, professionals pretty much do what you would do. I went with Adam's because of the 6 month guarantee and me not having to do it!

Brenna

My family moved into an apartment in Sept. 2015 and the prior tenants were filthy, disgusting people who had bed bugs. My family wasn't told of this until move-in day, but the apt management said Adam's Pest Control came in prior to move-in day and heat treated the place (meaning it was "safe" to live in). Obviously it wasn't safe because as of almost 4 months later, bed bugs are still biting my family and living in the apt. Adam's has been coming every 2 weeks for 4 months and "treating" the apt (heat, chemical and even chemicals in the walls). They continue to find live bed bugs and claim to be taking them back to their office to run tests on these pests. Other pest control companies we've called have said this is "highly unusual" and even high quantity infestations only should take 3 to 4 treatments to remove the bed bugs. I understand privacy between apt management and this particular pest company, however, NO ONE at Adam's Pest Control would give us details about our current situation. They have been claiming that we haven't been "doing all we can" and basically telling my family that it is THEIR fault because they haven't "prepped" before each chemical treatment. My family hasn't been getting information on how to properly "prep" before each treatment due to lack of communication between our apt mgmt and Adam's Pest Control. Each time there is someone new coming to the apt and whenever my family has called the company to get info., people who work there say they can't talk to us and we have to go through our own apt mgmt. Basically if you want pain, suffering and frustration beyond belief, you should absolutely go through this company for your pest issues. Otherwise do yourself a favor and get an actual trusted pest control company who can actually do the job.

mike heselton

Very professional business!Handled all my pest control needs in a timely manner. On time, thorough inspection and applied as needed. They also went above and beyond by explaining what they did and what to expect.

jennifer nelson

Very happy with my decision to go with Adams. The technician who came to my house was professional and very thorough.

P L.

Don't use this company. It will save you the aggravation to do some due diligence and research and ask neighbors before using this fake, money hungry, unprofessional company. I used them and did not get what I was told on the phone. These calls are recorded too. Then the exterminator that showed up was lazy as could be and his work was sloppy. He used something to supposedly seal cracks it was sloppy and looks terrible. I went over his work and found holes he missed. I still had mice coming in using this company and I figured it out on my own. The operators lie to you to get your business and when the exterminator shows up you don't get what you were told. Also, I paid almost $300 for two traps and two or three bait containers which I was told on the phone wasn't used. The guy was too lazy to set the traps too. I contacted the corporate office and so far nothing. I may take them to civil court. This company is a fraud.

Dana Liberty

I have never given a company a 1 or 2 -star review, but in this case I was really disappointed. We had an appointment scheduled, the guy doesn't show up. My husband and I were then convinced I had written down the wrong Wednesday, so we waited another week and they still didn't show. So I called Adams to confirm my appointment, and they had nothing on the books. After being on hold for an extended amount of time, she asked me if she could call me back. 10-20 minutes later, I get an EMAIL, not a call back saying there was a glitch in the system and my appointment never got posted. Then in her email she gives me a new scheduled date and time. Because she emailed me instead of calling me, she didn't ask if that date or time worked for us, and it didn't. It also was now going to be an entire month since our initial call. So I emailed her back asking for something sooner. She emailed me the next morning saying she will have a technician out at 2:00pm. However, because my husband and I were both a work, neither of us had the opportunity to leave and be there, so I said that wouldn't work. Then they cancelled the entire service. The reason why I am not giving them a 1 star, is it was not the woman on the phone/emails fault this happened, and she did try and reschedule for me twice. However, when telling a customer you will call back, please call. Don't just take the liberty to schedule the appointment when you do not/did not ask for the clients availability. I just was extremely disappointed in how it was all handled.

Shawn Anderson

Adam's was great. They were on time. We expressed our concern of getting them there ASAP and they were there the next day. The technician wasn't there long but he was thorough. We would highly recommend Adam's to anyone.

Becky Nelson

We have used Adam's Pest Control for a few years now. I really like that they keep track of when to come out to our home. They really seem to listen when I have concerns and try to take care of my issue as soon as possible. I feel very comfortable that all pest issues have been taken care of.

Around Town TV/ Around Town Media, LLC

A few uninvited guests rather a whole family of mice decided they like the garage of our home. Ate the weather stripping and corner trim to get in.

hanna w

I can not understand how this company can maintain any long-term customers. Their customers must not be aware of what they are receiving or maybe their techs are better. We lived in many different states while with the military, and every time had pest control service at our house. The experience with this company is unlike any we’ve had before. Very disappointed that we signed on with them for a year and spent over $1100 total for a scam and a whole lot of empty promises. The technician assigned to us spent no more than 10 min on average every time he came to the house. Each visit cost us $139. We live on 2 acres and I also have a surveillance outside. I know what we got for a pest control, which is not much. We have ants in the kitchen now and a mosquito paradise outside. They had “zero” effect on the bugs. And they definitely do not stand by their promise of “guaranteed effectiveness.” Certainly, when I called to complain, we weren’t offered a trip back. We got duped for sure. What their contract says is definitely not what they will deliver. I called and notified their customer service every month. They are exceptionally well trained to come up with excuses for everything: we don’t spray more than 2 ft from the house, hire lawn company to get rid of ants in the front lawn, can’t get ahold of the tech, the tech ran out of mosquito spray etc. Finally, today when the tech didn’t show up , and they supposedly couldn’t get ahold of him (standard excuse), I cancelled the service. No more $139 charged for 10 min of the tech walking around the house spraying a few puffs here and there and leaving the bill.