Reviews of Smitter Pest Control Co (Pest Control)

Kimberly Sleet

I manage Allen Manor Senior Housing. We have used Smitter Pest Control for more than 20 years. They are one of the best companies I have ever worked with. Their staff, their experience and their attention to our needs and to detail is exemplary. I wouldn't think of doing business with anyone else to make sure we remain pest free. I know with Smitter it will always be that way. Thank you John, Nichole, Justin and all the staff for not only the wonderful work you do, but for being such nice people.

Jimmy Bob

Customer services was very friendly office lady was helpful on the phone getting me an appointment set up.Worker came out was good at answering my questions and service was good and took care of my problem.

David Garwood

Nice people, but didn't solve our problem. It's worse now after 3 treatments, than when we started.

Rebecca Ritter

Nicole was so friendly and helpful. I called her multiple times and asked a ton of questions. She was understanding and made sure all of my questions were answered. The guy who was supposed to work on my home had an emergency call and they were still able to get someone out that day.

Nicole Buell

Did a great job getting rid of my fleas! I had tried to get rid of them myself first with bo luck.

Dave Williams

Great service! This guy is awesome so professional and quick, called made appointment and he came out on time, worked quickly and before I knew it was done. Most important the black ants were gone! This is the only guy I will call from now on.

Josh Kaz

The best, hands down.

David Fox

We called Smitter Pest Control to spray outside our house early this Spring after having spotty results with another company. They were able to come out the day after we called and the technician communicated with me a couple of times throughout the process which was helpful. We have been pest free for months so we are very happy with their service and the results so we will probably sign up for their year round treatments too. Pretty affordable too. Highly recommend them if you have pests now or want to keep them from showing up at all.

Gina Gutierrez

Fast and friendly service. Prices are very affordable. I just haven't seen any improvement.

Julie Smith

A VERY BIG thank you to John! He provided the mosquito spray the day before my daughter's Grad Party and not only was it a beautiful day without a single bite, John was gracious enough to call me and tell me my tent guys were at my house (I wasn't)! He handed them his phone and I was able to describe how I wanted the tent. John went above and beyond and I highly recommend contacting this company not only for your mosquito spray (and several other great services), but John, Nicole and the whole team has excellent customer service! Thanks John!!

Dionne Klingensmith

Very professional and quality work. We manage an apartment complex and Smitter has done a fantastic job assisting us with pest control. John is always very patient and willing to answer all of our questions. Smitter has been successful when other companies have failed. Highly recommend.

Woodlake Maintenance

The staff at Smitter is amazing to say the least. Everyone is professional, friendly and go the extra mile to meet our needs. I would highly recommend them, and have, to some of my friends with critter issues. I deal mostly with Nicole and Justin and they are an absolute joy to work with , thank you for all your team does for us.

Sara Rodibaugh

Great company to work with. I was lucky not to have termite issues but John came out very ealry in the morning to do a temite inspection. Nicole in the office was very nice and easy to work with, she made getting an appointment super easy. Thank you for all of your help!

Juli Zylstra

I had some work to be done on my condo. The staff was friendly and they got a appointment set up right away for me. The tech that came out answered all of my questions and got the job done. I would highly recommend Smitter Pest Control to any of my friends or family.

Sandra Rodriguez

I'd like to thank John and his team for a job well done. Even on their busiest of days (before the long holiday weekend) they still made time to come all the way out to Hastings. If you're looking for someone to get the job done right the first time call Smitter Pest Control. Great Job!

Jenny Higdon

Very highly recommended! Excellent service ~accommodated an emergency situation with expertise and care beyond the call of duty!!! Compassionate and would ONLY recommend them if you’re looking for a perfect job well done 5******! Thank you so much !

Marciana Gonzalez

Great service! I called yesterday and John was here already today! Customer service over the phone was great! My issues are no longer issues after service. My neighbor is also happy with his service! Thanks again!

Lynn Strough

Nicole, the office manager, was great on the phone (several calls), very friendly and answered all of my questions in a professional manner. John came twice to spray for pests and they seem to be on their way out. In 2 weeks they should be all gone - if not, Smitter assures me they’ll come back and finish them off! Thank you, Smitter (Nicole and John!) What a relief!! It’s refreshing to find a company these days with such great customer service!

Ann Schrot

Excellent customer service from the initial phone call! Prompt service to the house and very informative serviceman! Highly recommend!

Jessica Post

Wonderful customer service!

Jessica Vogel

Excellent, sprayed my yard for mosquitoes and I finally could be outside with out getting ate alive

Katie Kuja

I can't recommend Smitter Pest Control enough! I had a tricky situation to deal with and I couldn't have asked for a better pest control company to work with. They were always flexible, on time, and took care of the problem! As much as I hope I never have to call a pest control company again, I am glad to know I can (and will!) call Smitter if needed!

Maggie McGuinness

I bought a used bunkbed from a secondhand store (no mattresses) and 6 months later found bedbugs! John got me in quick and is going to treat the house twice. This is the second time I have used him. The first time, 2-3 years ago, I had bought the generic flea preventative from Meijer and our animals got us a flea infestation. He took care of everything well that time too!

Christa Karas

The owner himself came and sprayed my house for bed bugs. This was an upper apartment house. He also did the downstairs tenants. He said their house was so disgusting he almost threw up. He said thats gotta be where they are coming from. He said i pay for two sprays which are two weeks apart. I did EVERY single thing on the list to prep for the spray. He said i did way more than anyone else ever does. I was determined to get this issue resolved. So he did the two sprays two weeks apart and said if we have any problem after that, then they come back for free. I still had a problem so they came back a third time two weeks after. Still two weeks after that, i was getting bit. I called and left a voicemail that friday morning when i woke up with the bites. Didnt hear back so i thought they must have been super busy. That Friday night i found one on my bedroom door; took a piece of tape, squished it and kept it for them to see. On monday afternoon they still hadn't returned my call, so i called again. Then the receptionist said they need to see a live bug. I said i have a bug that i caught...but automatically killed it, but i still had it! They said they wont come unless i catch a live bed bug for them. Mind you....i only seen TWO bedbugs over this entire time (2months) but i VERY often was getting bit. They said it doesnt matter bc i killed it, they wouldnt come til i catch a live one. I felt defeated. I left it alone but still continued to get bit and i called demanding that the owner get ahold of me....i demanded two different days and he still never called me. The receptionist was shocked because she said "i told him to call you yesterday!" The owner also told her - it could be coming from my sons dads house..which doesnt make sense because noone over there has gotten bit. Im beyond upset that i payed close to $400 to get this issue taken care of and its not. Everytime they came, i took every piece of clothing and linen out of the house, washed and dryed it...ive done absolutely everything i could! The receptionist also mentioned that they usually always can get rid of them in two sprays. I sure wish that was the case with mine because im the one out $400 and still having an issue. Im disgusted with the owner.