Reviews of Pest Masters (Pest Control)

Gary Marley

Pest Masters, put me down as a 5 Star, satisfied client. Since the day you treated my home I have not seen a single ant, inside or out. I've never used a pest control service before so I've been really looking and watching for ants to see just how effective your service would perform. I'm amazed how well it worked. We love to grill and eat on our deck. We use to see ants climbing up the back of our house. They're GONE! You showed up when you said you would, you followed up your visit with a phone call to discuss some things you observed. You really earned my business. Thanks!

Carli Thompson

After two treatments I still had issues with ants. Called number of times requesting re-treatment. Pest masters blamed my problems on heavy rain and refused to return to deal with ant issue.

Tiffany Cousino

What an honest company! I spoke with Tom, one of the owners, for close to 10 minutes and he gave me a lot of ideas and recommendations to help resolve a pest problem. I have a very minor pest problem that can be resolved by little maintenance I can do myself. Tom took the time to help me over the phone and did not try to "sell" me something by coming out to my home and telling me the same ideas he discussed over the phone.

Vicente Ojeda

All I did was call about possible services that I was interested in getting and the guy just immediately jumped on me about how much bed bug treatments were cost wise. Though he did dispense decent advice, he talked to me as if I was a child, just kept repeating to not talk about bed bugs unless you actually have them. This guy definitely needs some work on his customer service skills. Based on just that, I wouldn't even bother trying to get service through them.

Z Deljevic

We have been Pest Masters customers for many years and we are completely satisfied with their service.

Duane A

I called Pest Masters because of the positive reviews and am glad that I did. They know their stuff and are very honest. If you need their services, I recommend you call them!

Melissa Faunce

Called to get some advice and he didn't try to sell me anything or say I needed anyone to come out. If I have any future problems I'll definitely give them a call

Gerald Myrand

I have used Pest Masters for years. They have always done an excellent job. Besides my monthly applications, I only had to call them once for ants. They came out immediately and took care of the problem.

Holly Williams

Called just for a price on one time death traps to be set for Rats. $425. I said ok, to much and he hung up on me

Joseph Ogden

Have been with Pest Masters for years, and they have consistently provided us with excellent, dependable, prompt service...I'm happy to recommend these people!...Joe Ogden

Alicia Thayer

We called to have our house sprayed for ants and mosquitos- they came out so quickly and were so thorough spraying our home. Great to work with and great service! No mosquitos or ants since

Jon Campbell

They always call ahead and are prompt. When I have had ant problems they came out and remedied the problem quickly.

Alyse Edwards

Best people to go to ! Love them!

siobhan rose

Always great service, very polite and courteous. They were able to take care of my issue very quickly. I would highly recommend this company.

Kimberly Coogan

Great service, great price! I've been using Pest Masters for a year and I will continue to use them for many years to come! I highly recommend them!

Dan Aten

Dale came out and sprayed our house for spiders and wasps. He was very professional and did a great job. I have used this service before and we have had less and less spider webs along our house and windows in the last couple of years. We live on a lake, so we tend to have lots of bugs. Pest Masters has done a real nice job for us. I would highly recommend their services.

C B

We had a problem with carpenter ants and they came over the same day. They looked at the situation, identified problem spots, and suggested some self remedies first before getting into more costly services. With proper placement of the recommended liquid ant baits, that I purchased at the hardware store, after 2 two days we haven't seen anymore ants. I liked their approach of solving the problem as cost effectively for the home owner as possible, yet being fully prepared to provide advanced treatments if needed.

Ron Smith

Very knowledgeable and experienced.

Jermaine Buckines

I recently had a serious Yellow Jacket problem in my flower area and the service Tech Thom was great he came out and took care of the issue. He was friendly and professionally and demonstrated extensive knowledge and even showed me what he did to remedy the problem. Overall, I was very please with their service and would recommend them based on this experience alone. They came out the same day too which was awesome so, if you need a bee issue or any pest services I would highly recommend Pest Masters, Inc.

Colleen Horvat

We have been customers of Pest Masters for many many years. They are always professional and provide exceptional service.

Sherrie Albright

What an AWESOME COMPANY! We highly recommend Pest Masters and tech Rob. Very professional and knowledgeable.

Ginger Thompson

I have used this company on numerous occasions. They are informative, polite and always punctual for the appointment. The technicians always take the time to answer any questions I may have as well. Anytime I have needed them to come back to retreat an area they have always been kind and courteous. I highly recommend this company.

Lori Hall

We have been an annual customer for many years. Dale and his crew are prompt and efficient and go above and beyond to make sure we are happy with their services. Living on a lake the spiders were always a problem until we called pest masters. Now it is rare to see one inside or even outside! Highly recommend!

Tom Dempsey

We've used Pest Masters for years, and just had Rob out again. Great service, fair prices, and they really know what they're doing. I'd never call anybody else.

Anna Bergman

Great group of guys!! Don't pay attention to negative reviews. The guys at pestmasters are old school. Do the job right the first time kind of folks. They do great work and have great customer service and immediately solve any issues. Highly recommended.

Tammy Pop

I have been using Pest Masters for many years. First in my Dearborn home then in our new home. I have always found them to be curteous and prompt at returning my calls. When they found out that we were moving into our new home after months of renovation, they recommended that it was sprayed for spiders, etc...about 2 weeks before we planned to move. THANK GOODNESS for this advice. Our home has a lot of trees and close to the water and I do not do well with any type of critter. Since we have moved I have contacted them several times with bugs and issues. My calls were always returned promptly and when it was something that we couldn't solve ourselves they came and took care of it. I also, now get my yard mosquito sprayed and I have called last minute before events and they ALWAYS come as soon as the weather permits....this is Michigan after all.. As far as some of the negative comments, they were petty. #1 Many companies card a fee to use a credit card. #2 All companies have boundaries to where they do service ( I had several companies that would not come to my Dearborn home and I lived in a new home, not far from City Hall! I do not believe it is personal. I have recommended them to several people and not one of them have been disappointed.

Lori Sherman

I started using Pest Masters last year after some problems with ants. They take the time to explain the problem and what they are going to do. My feeling was they wanted to figure it out instead of just trying to put on application after application. Since I have had them I do not have any bug problems. I know that they would treat anything that came up, not just what is being treated regularly. They also offer some coupons and money off here and there which is appreciated.

Freddy J

Spoke with Dale on a rat problem. He was very informative, and even gave me advice on how I might try to solve the problem myself! Completely honest guys and would recommend them 100%!

Lisa Stepaniak

Can't say enough great things about Pest Masters. I've been using them for years. Started with them at my last home in Brownstown for a wasp problem. I was on their monthly spray preventative plan after that and never had an issue. Now I'm using them at my home in Brighton, for ticks and mosquitos. Ticks have been so bad this year and last year in my area. With 3 dogs and 2 cats I certainly don't want to deal with them. I haven't seen a single tick on my pets since getting the monthly spray. I have a huge pond behind my home and haven't been bothered by mosquitos either. The tech that sprays our yard is very kind and courteous. Always lets us know he's here to make sure we don't let our animals out and let's us know when he's done. Highly Recommend for any pest issue.

Diane Duxter

We have used Pest Masters for years. Our family room is on a cement slab and we had issues with pavement ants. A couple of years when the ants were plentiful, Pest Masters would return with just a quick phone call. We currently use the annual treatment and we haven't had an issue for years.

Daria Wood

Don’t use Pest Masters Inc. They treated our house 3 weeks ago ($150) and were supposed to comeback if we have any more problems. I called today, b/c I noticed some ants in the kitchen and they told me that I would have to pay extra, b/c they only have “warranty” for spiders...(we didn’t have any spiders to begin with). Total scam!!!

Shawn Disbrow

We are completely satisfied with the service that we receive from Pest Masters. We recommend them to all of our neighbors, family, and friends!! We are also happy to say... NO MORE SPIDERS & BUGS!! Thanks for the great job you all do!

akisha clark

I have many rental properties but I inquired if they could come to one in Detroit located on Plymouth and Evergreen. Which is approximately 10 minutes from their location and I was told they don't do Detroit. I wonder if they do Detroit lions or Detroit tigers or Detroit Pistons or Detroit Red Wings. It's funny how people pick and choose what Detroit they choose to be associated with. Most of my properties are in the suburbs but your business will not handle any.

Barbara Solterman

I am a beekeeper and I have a neighbor who uses Pest Masters. Both she and I have spoken to the owner and technician on more than one occasion to make sure that the spraying occurs first thing in the morning when the bees are not foraging. Of course I would prefer it not to happen at all! It was even noted that spraying should occur first thing in the morning on the paperwork that I saw after having a polite conversation with the technician on more than one occasion. Spraying has occurred at least three times (that I was home) in the midday. Today is at least the fourth occurrence. Supposedly the owner is a beekeeper, Ha that is ironic!!! I would not recommend this company as they can't even schedule their spraying for a reasonable request!

Julie Hurley

Pest Masters took care of the box elder bug problem at my house. They were swarming on my back deck and actually getting in the house. Pest Masters sprayed outside and they were gone! They were fast and efficient-I will be using them again.

Monea Williams

Very professional and knowledgeable company. I was referred by a friend and I signed up for the text program. I received $5 off and they will give me updates of when to spray for other pests. Thankfully I haven't seen any bees around my house lately. Don't forget to refer a friend, or two, or three for more deals!

Bonita Bloom

Always there to help! Used this company for 32 years! And there work is guaranteed! If any bugs return they come and re- spray and add more product for free!

JoAnn

Great company to work with. From my initial phone call with one of the owners, Dale, who took the time to explain the treatment, pricing, etc. to Rob, the technician, who came to treat my home for ants. Rob was prompt and kind when treating my home. Reasonable pricing, would definitely recommend and call them again for any future pest issues.

Tiffany Brinker

These guys are great! So nice, polite, informative and knowledgeable. And they have a large footprint - not just the Livonia area. We live near Memphis and they cover our area too! I'd definitely recommend them.

Pam F

I’ve been a loyal customer for many years. Had the need again this year to use their services. As usual, a quick call to them, they reviewed my service call history and set me up with a quick appointment. I specifically verified my appointment time & date and asked what the charges would be and was quoted a cost. Much to my surprise, on the day of service and once the work was ALREADY complete, I was given the bill and attempted to pay by plastic (VISA/DEBIT) and was told the owners are now charging a fee of 4+% for using plastic. Not a very ethical or professional practice to quote a price and send your employees out to collect additional fees to unsuspecting clients. You had every opportunity to inform me of these charges at the time I asked for the price. Or at best, this new “back door policy” should be posted on your webpage. You’ve lost a loyal customer....I WON’T be back!!!!

Tracy Alford

Pest Masters has been used by my family for years. Their technicians are always kind and knowledgable. If having specific issues they will send the best technician for that problem, if need be. Thank you for all you do so well!

Matt Coon

Called for "Possible rodents in crawl space", tech did not enter crawl, called back and they recommended to me, "you should put one of your traps in your crawl" so here we are 400$ and almost 2 months still have not been in crawl. I have trapped a few rodents on my own, man that was some expensive advise!

Jacob Ponce

Great work by a professional team, Dale was very courteous and he's got a ton of experience with ants and roaches . Took care of rental property I just bought. Thanks guys

Matt Leininger

If you have any type of pest control problems give Pest Masters a call. I had a bed bug infestation and called Pest Masters, that afternoon they were providing quality service!