We recently purchased a house that has some bug issues that were not disclosed to us as an ongoing issue, so we immediately were looking for an exterminator to help with our issues.
Bug Man was the first and only business to get back with us. Not only that, but their response was very prompt and professional.
The Bug Man employee that came to our home was very kind and professional. He made sure to call to let us know he could come earlier and when he would be there. Upon arrival, he looked around our home and said that he didn't see any evidence of an infestation of any kind, but he went ahead and sprayed inside and outside.
Our home isn't very big, but he was incredibly quick. He told us if we were still seeing bugs in a few weeks to get back with him and he could come back out to respray (for an additional fee, of course).
We kept seeing bugs and he was very reassuring that it should be taken care of within a certain time frame and what we were seeing was normal. He even called my husband to talk to him more about the issue.
We ended up bringing him back out to do a respray and he said he still didn't see any signs of the bugs and that the bait traps he placed weren't even touched. This led him to say that the issue must be coming from an outside source somewhere so it would be in our best interest to find the source and try to get in contact with whoever owned the location of the source. (Yeah, right..) And to also do regular treatments, which we would've been fine with doing if it actually helped.