Reviews of NW Pest Control (Pest Control)

Deborah Robinson

Homeworks Energy Company was installing insulation in the attic of our Newton home, when the workers discovered four bees nests under the attic fan exchaust vents. Northwest Pesf Control arrived in only one hour and destroyed the nests. Our insulation workers resumed after lunch.

Marc Webb

Adrian is very knowledgeable, did a did though job on our inspection and is very pleasant to work with.

Yaoming Hao

I contact NW pest control for mice problem during morning, and John responded to me very quickly and came over the same day afternoon. He showed up with his son Paul. They checked both exterior and interior, provided a detailed inspection and explained everything to me patiently. They identified 8 potential entrances in total, and they setup all the baiting and finished proofing works. The whole process is easy, transparent and smooth. They are very professional, kind, and easy to communicate. Highly recommend!

Megan DeLucia

Pat from NW Pest Control has been amazing! He is extremely thorough and patient while ensuring he reviews every single issue and every single area within and outside the home related to pests. He takes the time to explain everything and answers all questions. He is a true expert and we could not be happier with the level of service he provides!

Kenneth Yoon

Updated Aug 28th, 2015 I got a call from the owner, and that it was a misunderstanding by the receptionist. The $90 does cover the following 3 month period (until Nov), after which the service will end. It makes sense, the owner called and explained the situation and seemed sincere. --------------------------------- Original review Aug 28th, 2015 Terrible service. Avoid at all costs. I canceled an annual contract before the renewal date (canceled in Aug, it was supposed to renew in Sep). Yet, I got charged $90, and was informed that I wouldn't get the service either. You can't have the money w/o providing the service.

Ian Chamberlain

I called nw pest control for an estimate. They said they could have someone out for an estimate two days later but would need a 4 hour window. I thought that was a bit much of a time frame for an estimate but I accepted. I took the day off to wait and have them give me the estimate. The window was 12-4 pm. At 1:30 I had called to check in to see if they where thinking it was going to be on the later half (maybe I could get something done this day). They said they could not get ahold of the inspector. At 3:50 I called back to see if the inspector was on his way, they called him and said that he was to far away to come today and that I was not in his paper work for the day. This company wasted my time and I would not recommend them to anyone.

Fitness Together Melrose

Fantastic service

Richard MacElhiney

Tech sprayed my exterior windows , doors, and siding, plants etc with pesticide without telling me what he was doing. I had just washed my windows. I’ve used NW Pest for almost 4 years and no tech had ever done this before. This guy said he does it differently and he was more knowledgeable than the other guys. I cancelled my contract with them.

Jen Whittemore

NW Pest Control is the best! I was having a big issue with mosquitos and ticks at my house. After signing up for their monthly maintenance plan, they came out that day and treated my yard. I saw results immediately. I went from not being able to go outside without getting bit to being able to enjoy my yard without even having to spray myself with bug spray! To top it off, my dog is tick free as well. Thank you!!

lillylasam12 .

Patrick (if I remember his name correctly) called 5 minutes before he came and arrived on time. He was polite and very knowledgeable and provided a lot of information about dealing with neighborhood rats and my bait boxes which he filled. I was very pleased.

Allison LaValley

NW Pest Control has been servicing our home since before we owned it. Over the past year, my experience with them has been positive and I would recommend. Professional, punctual, reliable and seem to be effectively treating our home to prevent pests and rodents.

Michael Katz

I have been using NW Pest Control for regular pest control for the past year for my rental properties. They always show up when they are scheduled, are extremely friendly and respectful towards my tenants and are very knowledgeable. NW Pest Control has taken pride in their work they have done for me and have been very responsive and thorough towards unexpected pest issues I have had.

Salvatore Distefano

Thanks for your excellent service very much appreciated . Ted Di Stefano .

Rick Tabor

I have used NW Pest Control numerous times at my home and my rental properties. Brad and his crew are not only honest but very thorough. Three times now they discovered that my suspected issue was actually not an issue at all, or a much smaller and far less expensive problem than was expected. They also handled a very difficult tenant with professionalism and great tact. They are my "go to" for pest control. I wouldn't hesitate to recommend them to anyone.

Danielle Marzilli

John and his son were amazing. John answered my crazy questions promptly all weekend and dealt with my panicking about a possibly mice/rat situation. We made a plan for an initial inspection and they came out first thing. They both explained everything to me, walked around the whole house and yard thoroughly and set the right plan up for me. After thoroughly explaining the plan and why it would be the best they set the traps up right then and there. They also did not try to swindle me into anything I did not need and were not pushy. I could not recommend this company more!

Sally Tesoro

Great response time. Pricing and service was very good. Tech very helpful with info and pleasant.

Lorena Galvez

These guys are lifesavers! John is extremely helpful. I was in a bit of a panic after closing on our home and finding random droppings. He came over the next morning and addressed the issue on the spot as well as provided feedback on additional preventative items as well as general advice on observations he made while at the home due to his previous experience in contracting. We have signed up for their home maintenance plan and would recommend them for all your pest needs!

Howard L

We initially brought them in to address ants and bats...then a nest of white faced hornets put me into the ER . I bought the 27 foot wasp spray but chickened out considering that if I screwed up I could die! I called NW Pest Control to gt a price and they informed me that my maintenance contract for the ants covered me for the hornets. They sent a tech that Saturday, who dealt with 2 soccer-ball sized nests plus about 5 little ones at various points. That tech said he would schedule a follow up for the worst nest. Good thing he did because the follow up visit found there was still some activity in the big nest. He killed the last of the hornets and removed the nest. All covered by the maintenance contract. They are literally life savers!

Dawn Bloom

Love NW pest always accommodating -technicians are on time , knowledgeable and polite.

Christopher Manero

Never answers emails. Send a different one each month for several months with no responses. They leave traps with unfilled out labels no date of insulation ect... Did not see them put any pesticide or traps for cockroaches, just some squeeze paste them called bait. Spaces like in between cabinets doors above counter tops were food preparation is done. Pest situation has not improved. When they came they rushed themselves, like they did not want to be in building in first place. Like they low balled themselves on a bid to do my building and they were really feeling regret. Given the lack of communication and the vib more likely never see them again. Wish things went better and or they were responsive, tentative, informative to improve quality and understanding of service.

Scott Nelson

Scheduled an appointment for inspection / estimate to have work done on Friday 4 May at 9:36 am. Was given a window of 3-6 on Monday 7 May to be available for the appointment. Took off work early and rescheduled sports practice, only to have no one showup. Called the office and found out I was never even put in their system. Very frustrating having people waste your time / money due to their lack of attention and customer service.

Carol Parker

Prompt, efficient, knowledgeable — and just plain nice people.

mmiceli576 .

Our family has relied on NW several times for different pest control issues. They have always answered the call and taken care of the problem. From ants to squirrels, they do it all. There technicians were professional and very knowledgeable. My family and I highly recommend them.

Rosanne Runfola

This company is very reliable. They will do a one time only job or you can set up a schedule of visits. They even removed a raccoon and her new babies from the crawl space above my garage.

Rick Cass

Fabulous service! Terrific product! I have not seen any bugs since they began. Don't wait, call them!

Michael Helsmoortel

I have nothing but good things to say about NW Pest Control. I have been using them for years and they always come and take care of any of my pest issues. I have also referred them to clients, friends and family and they are all pleased with their services as well.

Harvey Stone

Professional, efficient & very capable. Technician pleasant & listens to any issues and takes the necessary steps to correct your problems.

Linda Digiusto

Technician was very knowledgeable and answered all my questions. He did a thorough job with both the termite inspection and the ant control. He explained some other issues that were going on and needed addressing.

Tina wong

I just had an initial service had yet to see the result and yet to see how they treat the warranty calls. I will give them rating afterward. To come for warranty call is very important to me when come to rate a company.