Reviews of Banner Pest Control (Pest Control)

Average Rating:

DESCRIPTION

Here we offer you the feddbacks of real people like you who purchase the services and products of Banner Pest Control (Pest Control) around Massachusetts area.

Right now the business gets a rating of 4.2 stars over 5 and this rating has been based on 36 reviews.

You may have noticed that it reaches an opinions average is really high, and it is based on a very high number of opinions, so we can say that the valuation is quite faithful. If many people have bothered to value when they've done well with the business, is that it works.

You know that we don't usually stop to give feddbacks when these are positive and we usually do it only if we've had a problem or incidence...

This Pest Control belongs to the category of Pest control service.

Where is Banner Pest Control?

REVIEWS OF Banner Pest Control IN Massachusetts

Michael LaPorta

Banner came out to my home to do a full home service. I wasn't home and no invoice was left. I called for my invoice was told I would get it through email. 3 days later I'm seeing ants again, called back, mentioned that I still have ants and never got my invoice. They canceled 2 appointments on me and still no invoice. I called and emailed for my money back no reply, called the bank to dispute the charge

Matthew O'Malley

Fast and professional service. Rick the owner was very helpful in dealing with my issues. Fair prices too! Would definitely recommend.

Mally NS

Perlina ses

Had some issues at my home, Rick was very response and fast! Helped us resolve it right away! Great, fast and professional!

Lisa Schott

Highly recommended

Grace Graham

I highly recommend Rick Kelly of Banner Pest Control. He's very professional and knowledgeable. Rick works in a timely manner and takes care of your issue. Also, he guarantees his work with a warranty. I was definitely satisfied with the quick results and would recommend him to anyone.

James Kiernan

Outstanding service -- I had a problem with some carpenter bees who were drilling holes under my deck, so I called Banner Pest. Rick, the owner, was prompt and effective at eradicating those little dive bombers. He took the time to explain his process and was attentive enough to offer a natural, pet-safe alternative when he noticed my dog. HIGHLY RECOMMENDED for anyone with kids, pets, or an eco-friendly mindset.

William Brendel

While doing some home renovations, I came across some mud dauber (wasp) nests and bee hives in my attic that concerned me enough to halt the project. I called Banner Pest Control and arranged a time to have them inspected. Rick showed up on-time, at a time that was convenient for me. He knew right away that the nests and hives were old (i.e., nothing living in them anymore), which was a big relief. Even though I didn't end up actually needing Banner's services, I wouldn't hesitate to call them again based on this short interaction.

Wolfzukitake 1

Came for yellow jacket nest but the application wasn't enough. He says its guaranteed but my wife called him 3 times for follow up since we still have activity and he says he will come by but never does. Beware: once he gets your money he is done despite his claim his work is guaranteed.

Tom Morang

We called them out to deal with a bird that had gotten into one of our vents. They showed for the initial appointment to ID the problem, one additional as a follow up then after they were a no show for the appointment to fix the problem, nothing for the past 3 months... Left plenty of voicemails, still nothing. Our problem is still unresolved.

allison vargus

Had a big problem with some mice a few weeks ago. Rick from Banner Pest Control showed up on time, and seemed to get the job done well. He came back after a couple weeks to follow up, and haven't seen any mice since. Thank you!

Fred Furnari

Banner came immediately and applied treatments per contract, and gave me a 6 month warrantee. They asked for payment up front which i happily did. However, the treatment did not work and the problem got worse. I tried to call and email Rick repeatedly over several weeks letting him know things were out of control, but he did not respond. Finally sent an angry email threatening bad reviews... Rick came the next day and said we indeed needed another treatment, and would be back "next week" to apply them. But then Rick fell off the face of the Earth and never came back and never responded to several more weeks of emails. So now, after 2 months of haggling with Rick, I've got what's been called a 'major infestation" by several other exterminators. My property is a mess because the infestation is so much worse than when i hired Rick. I've wasted hours chasing Rick around, and lost the money I gave him. And i now have to spend 3 times the amount Rick charged me to get this major problem fixed the right way. I'd say avoid at all costs.

Jen P

Rick was amazing ! I would def recommend him. He was so professional, knowledgeable and accommodated our busy schedule . He managed to squeeze us in first thing in the morning. Finally he communicated with us every step of the way!!!

Don F

Richard Kelly was punctual and knowledgable about the pest problems we were having at our property. He made sure all of the problem areas were properly baited and we haven't seen any mice since! - Don

bob kousoulos

Bob Mayo

I had a mouse problem in the attic. Rick came out timely and ended up treating all three floors of our home with no increase in price. Knowledgeable and professional. Took the time to explain things to me. Very pleased with his service. He will be my pest control expert going forward. Highly recommend.

Mike Zhong

I have worked with Rick for two years and found the experience frustrating and unpleasant. He fails to respond to phone calls and voice mails, does not reply to texts in a timely manner, and is overall impossible to reach. I had bed bugs in a two bedroom condo, I paid the $550 fee up front and it took him and his crew over three weeks to get in for the initial spraying. After that, no follow-up was done. Two months later, the bed bugs were back again! They were completely ineffective and failed to live up to their one-year pest free guarantee when they did not reply to my calls and texts asking for a follow-up spraying. It has now been three weeks since I first requested the follow-up and I am fed up. I have spoken with another pest control company and will be pursuing their services. PLEASE, Do not work with Banner Pest Control! They are a waste of your time, energy, and effort. They are terrible at communicating, ineffective at pest control, and their one-year pest free guarantee is meaningless.

nital patel

Quick, efficient and friendly service! Our service comes with a warranty which gives us peace of mind.

Kim Kelly

I cannot express how grateful I was to Rick from Banner Pest Control for taking care of our ant problem in a very timely manner!! He showed up exactly when he said he would (the next morning after I called to report the problem) and sprayed for ants. Since he sprayed we have not seen an ant since! He has followed up with me multiple times to ensure satisfactory. We were so happy with the service that we also had him spray for ticks and mosquitoes. It’s so nice to be able to enjoy our backyard again!! I highly recommended Rick from Banner Pest Control!

Michelle Kelly

Chelsea Leah

Rick, the owner of Banner, is a true professional. He has helped me with various insect and rodent issues in my house over the past 5+ years. He’s very knowledgeable and has always remedied these infestations quickly. Banner is a very honest and reliable local business. I highly recommend them for any of your pest issues.

Evan Millett

Called on a Monday and Rick came out on a Tuesday. Knowledgeable and friendly, he followed up until the issue was resolved. Saved the number in my phone for next time!

Evan Fotopoulos

I called Banner Pest Control because I had a bee problem and Rick the owner helped me out and he was fast and efficient and had the problem resolved first visit. I would highly recommend them to everyone!!!!

All Blacks

Horrible Horrible never use their service. Charged us $250 for one time and given us an useless guarantee of 3 months and said it will protect against basic insects such as ants and spiders and what not. Within few weeks, I see ants and spiders crawling everywhere. When asked to retreat, he said there is a tolerance with the chemical he used and I need to pay him more to treat with the right chemical. All they want is money and care less about customer satisfaction. Just for those +ve reviews, wait till few weeks and you will see you are back to zero. Banner guys wouldn't even answer your phone call anymore..

Paul Parella

I tried a few times to handle a wasps nest that was going into my house on my own with no luck. Hired Banner Pest and I am glad I did. They came by, killed the nest no problem, and were reasonably priced. Won't hesitate to call again if there's anything else I need.

Mark Johnson

Rick was very responsive and professional. Sprayed our yard for ticks and mosquitoes, great service

Maria Kacavas

Excellent service, eliminating the yellow jackets with one visit. Thank you!

Ryan Obdens

Very knowledge experienced staff. Quick response times and outstanding customer service.

Jimmy McGee

Great experience. First inquired through Yelp. Rick reached out via text and we discussed my needs. Was willing to accommodate my schedule and even returned when I found another spot in the yard with the ants. Friendly, reliable and quick. Would recommend!

Steven Cruz

I've had a few issues in my building and its a little large but yet contacted banner multiple times to be stoop up or job done incorrectly. Very disappointed with banner and work they failed to do would NOT REFER.

karen coffran

I had a mouse problem, Rick was great. He was reasonable compared to others. He took the time to answer my questions, very knowledgeable. I also hired the company to clean up basement where they had nested, looked like a war zone insulation falling everywhere. When they got done looked perfect. I highly recommend this company.

Amish Patel

Very nice. I do not have any bugs anymore. Also they were very helpful and did it in 10 min other companies will take up an hour. They did it in 10 min which was Amazing! Very nice and helpful and there was no bad smell and there are no more bugs! This company is amazing!!!

gladys Ortiz

Rick came in and found the problem and treated it. I've been dealing with mice for about 7 months and finally starting to see a difference. Hoping for even better outcome while treatment is still being done in the home.

Business Hours of Banner Pest Control in Massachusetts

SUNDAY
CLOSED
MONDAY
7AM–7PM
TUESDAY
7AM–7PM
WEDNESDAY
7AM–7PM
THURSDAY
7AM–7PM
FRIDAY
7AM–7PM
SATURDAY
7AM–3PM

PHONE & WEBPAGE

Banner Pest Control en Massachusetts
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