Reviews of Frontline Pest Control (Pest Control)

Sandoria Wilkins

The Frontline Pest Tech that came out today did m excellent job. He was very efficient and through. He also made sure he hit all areas I requested. Great job!

Arnaldo Cuevas

I enrolled with their pest control service and I see a lot of progress in my house. I don't have more ants or spiders inside of my house. The tech are very friendly and always explain what are they are doing before they start to work in the house. At the end always send a report of work performed. Very happy with the service and I will recomend to more peoples.

Stanley Whiteway

We were very very pleased with your service. The young men who attended to us were very professional and very friendly.

Steve Carrick

Very professional, thank you.

Jean Johnson

I have been with Frontline for several years. Their techs are very knowledgeable on their job. We're very happy with their service. And you couldn't ask for a more friendly office person. Vicky is the best.

T Hamilton

Service is prompt and done well. The technicians are professional.

Lee Yoritomo

Exterminator was pretty thorough and removed wasp nest as requested. Very polite and am happy with the results

Antoinette Pack

Haven't had any rodents or bug problems

Lisa Fender

The service was absolutely effective, punctual and dependable. The technician was very knowledgeable, friendly and polite, and always seemed to go that extra mile for us. I highly recommend Frontline for everyone.

Greg English

We have been with frontline for 10 years. Purchased contract 2 days after moving in. We lived in a family ranch home on a semi wooded lot. Frontline did regular service as well as responded to any immediate attention needed outside of regular service. Our service techs were always enjoyable for conversation and knowledgeable for the treatments being provided. Frontline was part of taking care of our home and provided us the confidence that it had been cared for when we sold it to a new family. It was nice to know all We had to do was call!

Aaron Laudman

The contractor was very kind and friendly. Frontline always does an excellent job and I would recommend their services to anyone that asks for a great exterminator. Thanks

Wendell Boyd

Professional and courteous; truly appreciate the advance calls informing me of upcoming service.

Amaurie Mays

I have had frontline service for about two years and recently added the mosquito program last year which was super effective.My area was infested with mosquitos and after a few treatments you could notice a huge reduction. Good Service and Friendly Technicians.

Zach McQ

Shawn/Sean who visits to do services is awesome, incredibly knowledgeable, and very friendly. Customer service is on the ball and incredibly flexible (even with my busy schedule). The service itself is on point..living near the river I get a LOT of bugs..cockroaches are the biggest, skin-crawling problem (on top of mosquitos and mayflies). Within a month, these annoying suckers were GONE! I also have a cat and they never use anything that could harm people or pets. Outstanding!

Hank Davison

Isaac is our service master and he is EXCELLENT. Always lets us know he has arrived and asks about any special needs and then quickly and efficiently does the job. Before leaving he lets us know what he has seen and done. He is always so pleasant and has a lovely smile, which makes me feel like you must be a good company to work for. Employees who smile so easily seem to me to be happy with their work situation. We are very pleased with this service as well.

LV Grant

I can reschedule at my leisure. The reps that come to my home are always thorough and professional. I'm very happy. P.s. no more ticks in my backyard.

Stanley Jones Jr

Canceled service with this company. Charged for me service for a problem they supposedly resolved less than 60 days ago. Company is quick to take your money, but lacks in customer service. I have been a customer for several years and to be treated like this is disheartening. Totally disappointed.

Joshua Wolfe Mallow

Use other reputable pest management companies. These folks will make the problem worse, then demand more money to fix what they made worse. No thanks. I will never use this service again, and will never recommend them to anybody but my enemies.

Tahanny Chehab

Frontline is really flexible and the service is really great. If they come when I’m not home they will spray outside and return if I call. They are pretty knowledgeable and have take care of a wasp, spider, and mouse problem we had.

christine leubecker

I bought a Groupon. Frontline insisted I give them a credit card number to make an appointment to use my Groupon. They gave me a six hour window of 12-6. I waited all day and they did not show up or call! Meanwhile, I paid for a Groupon for Frontline exterminating while is worth nothing and they have my credit card on file! Frontline also tried to insist I agree to a quarterly contract to use my one-time-treatment Groupon. Is this a "bait and switch" scheme? One star is too generous for Frontline!

Wendy Ruppert

Great Pest Service. Always reliable and friendly technicians who are always striving to please.

HOLLYWOOD HENDERSON

The young man who came to my home today, was very knowledgeable and polite...

Funmi Oduolowu

Brandon is a great technician. He arrived on time, is pleasant, listens to my questions and provides answers and follow ups. He was out today to do the interior of our home and was able to show me that the termite stations that were supposedly installed by the previous technician were in fact not installed. He told me he would make a note in the report for it to be scheduled. When I was emailed today’s report, it was noted. Thanks Brandon for doing and taking pride in your job and your good customer service!

Cynthia Harris

Chris is a true professional and knows his products/work. He is a great asset to the company

Jaime Garcia

I have had Frontline as my post controller for over a year now and I have no issues whatsoever. I live in a new development and new houses are being built across the street from me where there use to be woods. And I had a lot of Spiders/Snakes/ and other bugs. They came and sprayed and I did not have any more bugs, the techs are very friendly and professional. If I need them to come when i am not Scheduled for regular spraying they come without any issues and accommodate me.

Tommy Gupton

The guy that showed up was Coco he is excellent in his work. Would prefer to have him every time if possible he takes his time and is Thorough with his work. Always friendly and kind . He needs a pat on the back!!!!

Justin Barlow

Our Tech, Kevin, is amazing and very thorough.

Luis Marrero

Outstanding service.

Amanda Walz

I purchased a groupon for $35 that included indoor and outdoor pest control from Frontline. I had read some of the negative reviews from a couple of years ago and wasn't sure what to expect. We had the treatment done yesterday and were very happy with Frontline. The guy that came to our home was very courteous, punctual, and polite. He did the work well and explained the process as he went. He respected the fact that we have a dog and 2 cats and they weren't affected by anything he did inside. He removed all the cobwebs (we had LOADS) and when he sprayed outside, there were so many more bugs than we realized. We are happy with the results of the pest control, and are pleased with the service we received. I will be using Frontline again in the future.

Jay Garner

This company is absolutely excellent! There pricing is great perfect for customers who have a lot of insect activity but don't have a lot of money to spend . They do everything and more then all the other pest control companies . Technicians are professionals, polite, very well trained and knowledgeable for any bug situation . They really put alot of time and effort getting the job done . Me and my family we are More then happy with this service we are receiving ! We Highly recommend this company to anyone and everyone.

Erika Hunter

Jason was knowledgeable and very helpful! He answered many questions and told me everything I needed to know about my service. He wore protective covers on his shoes to help keep our floors clean. Great experience. Thanks again, Jason!

Chris Brooks

Very professional, friendly and knowledgeable. They will come back out to do a follow up

Carmen Toronto

Kevin is a great technician and very knowledgeable. He went out of his way to educate us on ways to prevent bugs from entering inside of our home by doing simple things on the outside. Thank you again Kevin.

Heather Tolson

We don’t usually pay for services like this before trying to do it ourselves... and believe me we tried! We had an issue with spiders and ants. Our kids woke up with bites and that was the last straw. Literally after the first treatment, (which was incredibly thorough), there was no sign of anything again. We found dead spiders around the walls but nothing living whatsoever. Since then and with the maintenance, there’s been nothing else. It is obvious that management handpicks their employees and has very high standards for the company. They take each job seriously and if there are ever concerns they do not take them lightly. Everything was handled respectfully and promptly and we are very grateful!

Jack Quincy

The technicians did an excellent job as always, everything I pointed out that I thought needed to be done they took care of it. I highly recommend Frontline Pest.

sasn02

3 stars because service is spotty. One technician will show up and be very thorough - spraying every nook and cranny, changing traps and whatnot - and another will show up and barely spend 10 min doing his job. Have yet to see consistency. And being that they have switched from 2 month service to 4 month service you would expect them to be more of the former not the latter.

Shannon Hearl

Santana Moore was our technician for our first mosquito treatment and let me tell y’all, he did an AMAZING job!! These mosquitos don’t stand a chance at my house this summer!! He’s very good at his job and a very nice man!! I’m glad I decided to give the mosquito treatment a chance this year!!

Faye Hawkins

My technician was very customer service driven, professional, knowledgeable and courteous. He was very informative and asked if I had any questions.very pleased with his service.

Rhonda Smith

I have used Frontline services for approximately 3 yrs. I am very pleased with the services provided by customer reps and their turnaround responses to my questions and concerns. Highly recommended Keith as your exterminator, he is AWESOME!! He is very knowledgeable and provides exceptional customer services.

Daito53

Always professional, will do inside or anywhere you ask and always helpful with tips. Would not switch anywhere else.

Corie Hall

Excellent service. Always punctual. We always have the same technician which is great because he remembers what is happening from one treatment to the next.

Devin Heritage

Do Not Use this company. I used the Groupon offer. We did not have any pest inside the house. After their treatment we have thousand of ants all over our house. It is a complete infestation and is disgusting. I have to believe this is a bait and switch. They claim they can not come back out with Groupon. This is a complete rip off and all I received was terrible customer service

sean brown

The Frontline representative Jeff did an outstanding job of not only servicing our home, but also providing us a thorough understanding of how the treatment works and the importance of keeping our kids safe after treatments are done. We would really like to have Jeff continue to be our servicing rep for all future appointments. V/r The Browns

Amy Harvey

First treatment was amazing. Follow up - not sure if they were suppose to do anything or not but service tech was only here for less than 5 minutes. Just switched over so need to do some checking.

Dot Booker

Technician is thorough however prescheduled appointments don’t occur on the date scheduled; no explanation.

John Barnett

I’ve been working for Frontline since 2008. Working at Frontline has been a wonderful experience for me. They have supported and encouraged me to grow within the company. As service manager I have had the opportunity to develop programs that are beneficial to our customers and the general public while maintaining positive results. Frontline and my mentors have supported me to achieve the Associate Certified Entomologist certification. This places Frontline in a unique position of having a highly qualified staff that can address customer insect issues with confidence. Licensing in multiple states for General Pest and Rodent Control, Horticulture Lawn and Turf as well as Public Health has given me the opportunity to support Frontline customers in the many challenges they may face. If I could sum it up in just one sentence I would have to say that Frontline truly cares about people, both customers and employees.

Aaron Holder

The Personnel with Frontline were very Professional and attentive to my residence. I really enjoyed that they were on time, and did their job in a timely manner. I very satisfied with the company's service and would recommend them to family and friends.

paula seagraves

The techs are always knowledgeable and professional.

Sejal Shah

Very poor and apathetic customer service!! When the sales lady came to our place, she was advertising that the pest control service would cover everything indoor; however, when we signed up for the service, it turned out that they don't cover many pests; such as, mosquitos, fleas, etc. There are separate charges on those service and does not include in the regular pest control service. Mosquito service is not even provided all year around. So that's a wrong fraudulent advertisement. Secondly, The technicians are not well experienced or knowledge on the safeguards on services. Both times, when we call the customer service to schedule for appointment, different technicians came in; one stated, the child can not be presented during services; and second one stated, it's fine if the child is around, so I was very worried about my kids being around while they are doing the service. We were misinformed and there wasn't any consistency from their technicians. Additionally, when we call the customer service to report this type of service, the manager was rude and wouldn't even listen or help us. She directly kick us out of their service even we had already paid them monthly fees ahead of time. A VERY VERY APATHETIC CUSTOMER SERVICE! I would not refer them to anyone.

Mark Prorock

EDITED: Left a 1 star review and got a call 30 minutes later after they read it and really wanted to make this right, which is why we put these here right? Good customer service people when you call. I will still say some of the technicians weren't the best in terms of appearance or neatness. They still have to do better with reminders and showing up on time, but they are decent, and trying to do better.

Felicia Edwards

I still have them

sanchia Rigby

My exterminator Jason Parks is my favorite. He has been to my house at least 4 times maybe more. He knows that I don’t play with these bugs and remembers my issues and addresses them first. Thank you.

Tim Sanders

While the information about when someone is coming to perform a service is 4-5 stars, the feedback on what they notice once on site is lacking.

Jackie Turner

I spoke with a young lady this morning about my service and I think she a very good customer service I really do appreciate Your service

Mark M

The pest control specialist named Monte came by today and he did a very thorough job of spraying both inside and outside my house. He also did some heavy duty spraying on a bee hive adjacent to my property. Overall, he had a great attitude and did a great job and I would recommend Frontline Pest Professionals.

mary connell luton

Mike is great! He shows up on time and has been helpful and knowledgeable!

Beauty & The Feast

Mike is the best employee they have. Amazing at his job he actually cares and kills all my bugs ;)

Mike Hicks

Need to babysit this company like a 3 year old. They will try to take advantage of your lack of attention & specifically, come when your not available. No matter how many times they’ve been out, I continue to have an assortment of pests inside & outdoors.

Derrick L

Fantastic customer service!!! And the tech’s that do the job are always professional, and thorough. As long as they continue to to treat us like valued customers, then we will continue to use Frontline Pest Control.

Joshua D

Awesome company. They work hard for us and our neighbors. We will keep frontline forever. Thanks for handling the ticks and spiders!!

Alece Drnec

Frontline pest control professionals are the most reliable, trustworthy,friendly and expedient Group of people I have dealt with in a long time. From the office staff who is always friendly and helpful and willing to work with your needs to The exterminators in the field who are also very prompt and friendly. This is a great company!!!!

mp columbia

Great customer service. All the employees that’s have come to my home for service is very professional and polite. Will keep working and recommending this company! Thanks frontline!

Beverly Short

Very friendly came on time ask what If I had any problem areas in my home. He came in with the protective covers over his shoes. He treated the inside and outside of my home . I was very happy with the service!!

Marit Lovell

Great at what they do - and awesome customer service!!

Maryanna Lanham

Brandon saved the day.

Denise LLR

Great, professional, skilled and knowledgeable technicians who are efficient, kind and timely. I’ve used Frontline for years and have never been disappointed with the service, technicians or customer service agents.

francisco hernandez

Frontline pest is the best pest control company in all of the region, the employees are super friendly, the prices are super affordable and the level 5 treatment is amazing. Contact me for more questions and info!

Thomas Marrs

As always on time and friendly and helpful

Janelle J

The pest control tech came to service for ants. As he pulled up to our house, our friends were leaving out the door. He took it upon himself to shout from his vehicle, "hey man, I heard you got ants!" He proceeded to yell "what's up with the ants.? I was highly upset with this unprofessional service and yelling in the neighborhood. Please I definitely plan to address and stop further services. So uncouth for such a company to have this impression on customer's

Ernie Dill

6 months' experience - keeping the spiders, fleas and carpenter bees at bay! (I wish they could help with blacksnakes!) Efficient, timely, thorough, and it works!

Reidar Nordheim

Great service and nice people working with pest control. I recommend this service greatly

Debbie Fernandes

Was not happy that I didn’t know you were coming and the back fence was locked so they didn’t get to do the work in the back.or in the garage.

Leland Niu

I have used Frontline for over four years now and have been impressed with their prompt service. They are always willing to come out between routine visits (at no extra charge) to address bug assaults. Their personal touch sets them apart from the others.

Turquoise C.A. Hayes

Mike, at Frontline was great! Excellent and thorough service. I’m having a pest free summer!

Sherrene Jones

Frontline always come on time and explain what they will service. They also come when you have issues with wasp and other pest that can cause you harm outside. I have use Frontline for 8 years and I am very please with their technicians professionalism and services.

rani jackson

Its a good place. Love the customer service its A-1.

RAE HealthCare

The technician went a step ahead to take care of the issues related to the bugs and spiders.

Lauren Buhler

Our tech was very professional! They did a great job taking care of our house inside and out.

nima yazdanfar

It’s all lies, fake service, bad service and rushed! There is no 0 start choice or it would be that!

10K ALL DAY

I really appreciate Frontline! When I may be having a specific problem, they send techs that have more knowledge then the average and helps me get rid of my problem. They always protect & respect my carpet and interior floors when they wear the paper booties too!

Stoptraffic M

Great customer service. Always on time.. very helpful.. 2 days after i got the service there was a snake in my egress window i called the agent, he came right out and took care of it.

Omar Miguel

Very good services. The technician was friendly and took the time necessary to provide a thorough service.

Chuk Ifeobu

Mike from Frontline is fantastic and so trustworthy. He gets the job done on time and done right the first time. He is knowledgeable and provides recommendations to keep my house pest free. He is a valuable service provider and thank you Frontline Pest for bringing in great employees.

Dirk Scheiterle

I've never used you guys before, but I am curious why you have not responded back to any of the customers who left negative comments on here. I look at both positive & negative comments on the internet to help me when I am just shopping around for something. But one of the things that stood out while I was reading the comments on here is how you totally avoided responding to anyone who were not happy with your company. All I saw were your comments thanking everyone who gave you 5 stars. Not a good impression guys...

Miles Harriger

Great service!

Daniel Rose

The technician that arrived never even spoke words to us. We had had to call them back a few days later because there was still mosquitoes. Had to call them back out again because he did not spray the critical areas just a small outline of my yard. Substantially less mosquitoes but at the same time if you make a guarantee you should stick to it and you have to wait 21 days minimum before they are allowed to spray again Harry

Sheba Godbey

Pest professionals always communicate well and are great with customer service. They go out of their way to listen to any new issues you may be having and try to take care of them at that time. I would highly recommend! The only thing is that I have been asking for snake away treatment for a while now and it is supposed to be free but I still haven’t gotten it - we have found snake in our yard and neighbors have had in their basements and yards as well. That would be the only reason they got four out of five stars

d ward

They never showed up for my appointment even though I received several text confirmations. I called them and they told me they had too many appointments and need to reschedule. If I didn't call them I would've never known they weren't coming. They credited my account for the mistake which was nice. I'm a new customer so giving them another shot to see if they can provide me quality service.

Susan Snyder

Great service and my vehicle was done before the expected date! Roy is very polite and kept me in the loop during the entire process.

Cynthia Spencer

Frontline Pest is always on time, and the technician named Keith is the best. If I am available he explains in detail the services he will be performing. Thanks!!!

Riley Reynolds

Several people in my neighborhood bought from a door to door guy. The service was terrible. Five days later the problems are just as bad or even worse then when they started. They didn't even wipe down the spiderwebs around the house as promised.

Rosa Perrone

I highly recommend using Frontline service! They are the best in the area! I am very happy with their service!

Brittany Little

Always primo and courteous. Plus, if I have an additional request, there is never an issue getting it taken care of.

Tara Mothershead

My garage was not sprayed and he acted like he did not know what to do. I prefer to have Mike that has done my house in the past.

Breanne Birkett

Great company! Prompt service and technicians are very knowledgeable. I would recommend Frontline to others. They are a dependable company.

X Spicy D

Quality

David Larson

Excellent. Friendly employees and timely and quality service.

Kevin Shanahan

Our service agent is awesome, thank you Keith!

SOPHIA RO

Michael W. was my tech today- he was wonderful. He was courteous, knowledgeable, and willing to help with all of my pest needs. Thank you!

Paula Mosby

We've been with Frontline for approximately 5 years and have moved twice and each time Frontline has kept their commitment to provide exceptional service at each location. The transition in service from one location to another was seamless, no interruption to service at no additional cost. The customer service is great and the people I recommended the company to that signed on are just as happy with their service. I recommend Frontline to everyone, especially those who have been disappointed with other pest services just as I was.

Kathy Estes

Very friendly from the office staff to the exterminator that comes to my home. If I see I need them back before the scheduled time they are happy to come back at no extra charge.

Richard INgram

Staff was patient and very accepting of scheduling and making arrangements for service that fit within our availability

Christopher Callahan

Horrible service. Everything is done at THEIR convenience. Our ants have gotten worse since we switched to them. They clearly half-a** their jobs.

Douglas Mullican

I give this 4 stars, not because of the technician, he was great and did a wonderful job. He was also very professional and respectful. The reason I didn't give a five star review is because I had this appt scheduled for the day before. I allowed for the two hour window because I understand traffic is unpredictable, and sometimes other appts run late, or there's a simple mechanical problem. What I don't understand is why no one calls to let the homeowner know of said problem and the appt will need to be rescheduled. It's inexcusable to leave the homeowner hanging wondering when or if the technician is going to arrive. We have lives and other responsibilities as well, and to lose a whole afternoon because of either laziness or the lack of respect to the customer is not customer service.

Tom & Doreen McKean

They don’t give a person call to set up appointments . Their robotic call beams a high pitch noise in your ear and hangs up , the guy that comes is very nice an polite wish the company had the same person touch ,

aarthi raman

We wanted to ensure our crawl space dint have any rodent issues, and frontline representative Coco was kind enough to crawl in and address it. I definitely will recommend them to my friends.

Michael D

We love frontline. Their prices are very low for how much they treat. Terminix didn’t do half of what they do and we’re charging me way more.

Scott Hudson

Our guy showed up on time. He was personable as usual, I don't know his name, but he is our regular dude. Asked about problem areas, was mindful of our interior with the cloth booties on his shoes. Did his thing in an efficient and effective manner

Laronda Laronda

I wish I would have read the reviews before I decided to receive service from frontline. The previous reviews that gave 1 and 2 star are exactly correct. The customer service is really bad. The products they use are not successful in eliminating bugs. When you call and let them know there is a problem, they try to justify why they did there job correctly instead of attacking the issue of the fact the bugs are still present. Also when you try and cancel please don't expect a refund because you wont get it. So if you have $82.00 to waste every few months then get frontline otherwise shop around. PLEASE PAY CLOSE ATTENTION TO THE REVIEWS. FRONTLINE IS THE WORSE

Maynord Rivera

I am an employee of Frontline and I enjoy servicing our wonderful customers in Maryland.

Lerrae P

HORRIBLE company, sales and management. This is nothing more than a scam service, repeatedly told the salesman no - not interested. He wouldn't give in and my mistake was feeling sorry for this 'boy' who traveled so far from Canada to be here - that I agreed to a one time service outdoors only. Upon receiving emails, I responded to make certain they weren't planning to visit again, as there was ABSOLUTELY no reduction in pests, bugs, anything - buying something from Lowe's would've been more effective. Upon my email to state that I did not want their services, I was answered with a rude email stating that I couldn't cancel without having to pay a large penalty!!! The company was generous enough to send out ANOTHER rep - who didn't even know that a service (term used loosely) had been performed at our home. When I greeted him at the door and shared the ridiculous experience I'd had, He told me that the Reg Svc Mgr had explained to him that even if someone refused the service they would just turn them over to a collection agency to harass them - and the second salesman said he believed that the first would try to do this scam!!! Why then, doesn't the RSM do something about this - that would be honorable, that's why!! The RSM emailed me back to say that he could only charge me another $100 for doing nothing!! Do not open your door to these people, they are not ethical nor trustworthy.

Ginny Markham-Jones

Great service! I love the fact that they treat your home from the outside and they are very quick to respond should any issues arise .

Mark Ackerman

Do not trust this company. Try to find anyone above branch manager in the organization to complain to and you will find out why. They are not allowed to give out the number. What are they hiding from? Do not trust a company that will not talk to their customers.

Fred Young

I had requested to have this service stopped. I cannot recall having any treatment during the late spring or summer. Our home was invested with ants and other insects. I had to purchase chemicals to reduce the ants. We still see ants even after the last treatment that should not had happened. My account was charged $110.00 for an ineffective service. Respectfully, requesting Frontline to discontinue their service at our home.

Christine S

Super happy with frontline . We have been using them for our home for 3 years . They have removed hornets nest and come everyone we have an issue keep up great work !

Clyde Jones

Could of done better. It seems to me this guy was a newbie (new recruit) He made no real attempt to explain anything he was going to do or did. He seemed intent on finishing and heading out as quickly as possible. He didn’t notice a wasp nest on one of our front basement windows! His dealing with it was inadequate in my opinion. Maybe he’s allergic to wasps stings!

Daniel Fleming

Baltimore office

Rainbow System

Great Company.

Guillaume Bergeron

I’ve been working at Frontline for 6 years and it has been fantastic. Really a “people-focused” business, which is very refreshing.

Tara Rzepiennik

Frontline is very professional and have gotten rid of my spiders which always makes me happy!!

Donald Goldstein

Your Tech was on time, very polite, and competent. He answered all my questions and did a fine job. I appreciate that he put on his slippers when it came in. I will continue to use your service. Your phone people are also very polite and efficient.

Jude Toy

Lee and I have used Frontline for years now and I am extremely happy with their service. Our techition is amazing and very friendly as are the customer service representatives. we Will continue to use Fro globe for years to come. Thank you for your standard of excellence. Jude Toy

Brandi Whiteman

Where to begin...it was my impression that our contract was monthly and not until months later do I find out its quarterly and I have been wondering why I haven't seen anybody every month. Towards the end I used a call back service because I was seeing mice . The technician never showed up TWICE. When I was able to get ahold of the customer service, they were apologetic so customer service is awesome. However each time the technicians have come out I still have seen spider webs and so many ants. It is too over priced for the quality of the service.

Kynnee Golder

What began as a call riddled with anxiety and frustration turned into a call with information, resolutions and solutions. I left a message on the main office line with a list of complaints late Thursday night. Bright and early the next day, Victoria Lawrence (customer service rep) called me back. Victoria was already aware of my concerns because she had listened to my voice mail, however she attentively listened to them again, and calmly addressed everything by providing background, and with a suggested resolution for going forward. This was by far, one of my best customer service experiences that I've had in quite some time. She made my day a little brighter, and is the reason that I elected to continue my service.

Jenonvive Allen

I have receiving excellent services for 3 years from Frontline Pest Control. That my friend needed them for There Bugs. I like excellent services

Jeffrey Balkin

Raised rates, changed service plan without authorization and charged more, without authorization. Will be looking for a different provider

Crazy Unicorn Cat

Very friendly and always there for me.

Maria Thompson

Very friendly and helpful. The year round coverage makes all the difference. Well worth the cost.

Cara Randleman

Love Frontline!

Aja Gant

Awesome customer service and they do exactly what they say they are as it relates to services offered.

Alvyn Dowe

I have been a Frontline customer for a some time now and they have provided my home with great service. and Monte was great as well the other technicians that service my home. Thanks Frontline keep up the great work! A.Dowe

Ranjan Wadhwa

We have had them for over 4 years now. Great service and very effective treatments. Professional and knowledgable technicians. Awesome 5 stars.

Heidi Sheldon

Frontline has been great for our home and family as our home backs up to the woods. While we know this won’t stop all the little critters, it has helped tremendously in keeping them outside of home- in fact in the two years we’ve used them we’ve only had one spider that we know of :) The kids are able to play in their playset outback without fear of hidden creepy crawlers. Our tech, Keith, is such a pleasure. He always lets us know he’s there’s and goes above and beyond to make sure we’re taken care of and on the same page. He does his work with a smile on his face—literally. Such a nice guy. He even whistles while he works. Such a nice guy!

Cristian Rogers

I have been using Frontline for the past 7 years since I moved to my new home. I have to say that I'm very happy with the fact that I don't have any critters in my home and when I go out my home, I can see where they're stopped. Thank you for keeping my wife happy. Oh and the guys are always courtious.

Moore & Daniels Family

Derrick was great. He was knowledgeable and courteous. We also liked that he wasn't lazy, he checked out everything we inquired about.

Sara Casado

Overall ok but not overly impressed with the service. Our report said there would be cob web dusting and after our service we still had cob webs all around our deck and steps to the backyard and in window/door openings.

Rare Find2015

I have been a customer for a while now. I recently noticed that I was not getting any mosquito treatment which is the main reason i signed up. I notified the company but never received a written response. They also like to come out when it is raining and if I don’t call back to get re-treated, it is a waste of my money. I will give the company another shot to allow them to improve, so this review may be modified at a later time.

Tim Underwood

Just get the one time service the yearly service is not worth the money.

Rachel Long

I cannot say enough good things about our technician and services. Every time he comes out he listens to our concerns, explains things well and completes the services with a smile on his face. Very happy with our service.

Nikki Jackson

My Frontline Tech was very attentive, courteous and went out of his way to address our concerns. He patiently explained the process and took the time to inspect every inch of our home for insects and critters. He even gave us some tips to prevent mosquitos. Glad we chose Frontline for our extermination needs.

Martin Mathurin

I would give them less than one star if I could. The boy (18 at the most) comes here in ripped jeans and a t shirt. I walk him around the house and show him what I need done (regular service stuff) and he says he can't do much because someone took the stuff out of his truck. I said to do what you can and took my dog inside. HE LEAVES! I called the company and they said because he did nothing, they will only charge me half price. I had to argue with them and finally canceled my service. Never had the same person come here twice. Just awful.

Kathy Clark

Shawn and Vicky have always meet my needs. They are very prompt call ahead and if Shawn is going to make it due to weather or what ever he always makes a point to call and let me know. I could not ask for more professional people

London Barnes

Great service!!! The technician was very knowledgeable about the products they use and was very efficient, he made sure I understood what he was doing and I explain to him that being that my hone is new construction I witness a lot of bugs, spiders and mosquitoes. He sprayed and dusted the area for spider webs and made sure I was satisfied. Thank you for great customer service. I will surely spread the word for your services. Kindly, London

Devon mendoza

great company.one the the best pest control company in America

Crystal Mason

I love the service I receive with this Company and employees, they take the time to explain everything to you and listen to their customers. The phone call reminders are very helpful and professional. The time and quality of care that is giving is excellent.

TJ Ju

Do not have a contract with them. Terrible customer service and even it's hard to cancel their pest control service. It's FAIL company.

Thomas Lannom

Frontline has always been a very dependable company with courteous and professional technicians.

Johnathan Stewart

I have always been very happy with how Frontline Pest Control takes care of our needs for protecting our house against bugs. They always do a great job in notifying me of the service times. Also they treat my whole yard and home for a very reasonable price. When ever I need to make changes to our service day or time they make it very easy to make the adjustments.

Jeff Amell

We've been customers for several years now and we're happy we made the decision to join. Our main motive for initiating the service was for ticks. We have two dogs and since Frontline has been coming to the house the number of ticks on the dogs and in house has been reduced to a negligible amount. One service aspect I really like is that Frontline will come out and perform a between cycle application if ticks etc...are found in the back yard. Human customer service is easily contacted and helpful.

Elizabeth Stoko

Got rid of my house mouse when no one else could!

Justin Pickworth

Always great service that shows up on time, answers any and all questions, follows-up regularly, remains flexible and applies an effective service. Often the same technician performs the service and so the consistency is a plus for knowing your preferences and history of applications. Definitely a good long term investment!

Lonnie Hill, Jr

EXCELLENT CUSTOMER SERVICE!

Carla Simon

We have been customers of Frontline for several years. We recently saw evidence of mice. I called for someone to come out. I received a message that the person would be out at 2:50 with a window of two hours.I called to confirm this time and information. I got off work early, rushed home and was home prior to 2:50 and found a Frontline bag on my door with two sticky traps. Seriously!! I can buy those myself. I thought you all were for "pest control". Called to complain and was told someone else would be out by 6 pm. Sitting around waiting.....It is a quarter to six. Guess who is going to find another legit pest control company!

Wanda Artus-Cooper

what defines a company is how the handle a problem. Frontline responded fantastically.

Terry Mooney

I have been a customer for 4 years now and would never go with another company. They are very friendly professional and get the job done.

Kathleen Annson

Very pleased with the service I received

Nicole Sundheim

We've been very pleased with the service Frontline has provided. We have an exceptional tech who is knowledgeable and very friendly! Kevin always tells is what we can do in between treatments to help keep the bugs away. We are grateful for the service and competitive pricing!

E G

Everything fine. I missed the notification by email thus not aware until I got a text the day before the service. I would like to have a text at least a week in advance with the email. Thanks

Amanda Jacobs

We have had nothing but bad experiences with this company. They were supposed to come quarterly and did not come for 5 months and when we called they were like oh we had to cancel because of weather and forgot to reschedule. They also have come now 4 times for the same problem and it has yet to be solved. They claimed the ants will go away well they were wrong they are worse than ever before. I am over this company and the scam they run. I also have cameras in my house and can attest they only sprayed two areas then left and did not do the thorough job they promised or promoted. Will never recommend or use them again.

Mimi Ryans

They are easy to work with and scheduling was a breeze

Regina Bailey

The service is great and Daniel was very professional!

Francis Uy

NO SHOW. I saw Frontline's good reviews here and called them for an inspection. They told me someone would come out the very next morning, within a 2 hour window. Sounds good! So I stay home from work and wait. 2 hours later I call to ask what's up. They have no explanation why their guy didn't show, and instead ask for my address again. WTF? They assure me they have a truck nearby and will call me real soon on the way over. 3 more hours, I haven't seen or heard anything from them.

Wendy Heineke

Great pest control company. Very through and will come back anytime if you need them. Danny is the best technician. Always ask for him!!!

Ronnie Wright

The only problem I have ever had is the office calls to leave a message and tell you when your person is coming to spray , but then they always seem to come on a different day. I just want to be called if a person is not coming is all. Other than that the service is not bad for the price

Wes Nease

Frontline is definitely the best in the business. I’m so proud to be a customer and, the professional service that they have makes all the difference in the world! Thank you for being on top of the game!

Tamykia Myers

Frontline representatives are always on-time for my scheduled appointments, willing and able to answer any pest control questions I may have and always make sure I’m satisfied with my service.

Dorothea Moore-Latham

Asked for ant bait but the gentleman said he didn't have any on his truck. He said I would have to call and schedule to have someone come out again to put some down.

Angie Mckay

Frontline pest control is the best their employees are very polite well mannered always well-dressed

Janine Dorsey

Never call to set appointment, ppl come at very last second of two hour window. Bugs still present, have not noticed any difference. Ask for 8 am appointment and they schedule an 11:45.

LG Flex

Happy with service

Tony Petty

We got off to a rocky start but it looks as though we've got the pets on the Run! Service has been consistent thus far. Good job!

Tina Perkins

Technician did a great job on the inside but was unable to do the outside due to inclement weather conditions. He said he would be back to do the outside and install the termite boxes. Waiting for his return.

erick gutierrez

I have NEVER come across such dishonest business tactics. Sales manager actually sales services they dont offer. (They just want to get you on a contract and make you waste your time) The thing is, when the Sales manager came to our house to offer the service, he said they will take care of wildlife and promised they will work on that for the next 3 months. When first service guy came the first time, he was not aware of moles treatment, technician told me someone put something on truck to spray out on my backyard, he didnt even know was product it was. Second time technician said they dont do anything with wildlife. Thrid time they didnt do the treatment. ( of course there is more of the story ) Dont believe NOTHING this company promises-- except that they will automatically deduct charges for services that are nothing like what they originally promise. I was charge 2 times in less than 3 months.( they wont miss that part) They offered a discount on the service but money is not important when you have something to take care of and protect your family.

Uruviel K

Frontline Technician Rashad was super awesome! Will be asking for him by name for all future appointment .

Arnold Frazier

Frontline number 1 in customer service

Brooke Comer

Absolutely love the service we receive. The technicians are always very friendly and happy to help. It never fails that they show up with a smile and are very knowledgeable. I can count on them to help me out even if they are in the neighborhood on another call. (Wasp nest) I've had then for 2 1/2 years now and plan on keeping them for as long as I live here.

Kathy Lund

Thank you for being here on time and for your thoroughness!!! A+ Customer Service!!!

Jules of Bella Jules-A

I feel so much more secure having Frontline Pest Control. The service really manage the creepy crawlers and keep them away!

Trudy Brown

I love their service. I appreciate it when they call and let me know when they're coming. They are always courteous. Anytime I had to call them they were always ready to help me in answer all my questions.

Shannon Lewis

Notify me by my upcoming appointment. Very professional on-site service providers. Thank you for all your work.

Larry Spurlock

Professional, on time, knowledgeable and Respectful. Happy with our experience with this Company

Mary Murphy

Thanks for your quick response and service due to some ant issues

Nora O'Shaughnessy

If I could put negative stars I would! I bought a Groupon one year ago. They did a HORRIBLE job and failed to show up multiple times. I therefore called to cancel. I was told BY MANAGEMENT it was cancelled. Come to find out they were still charging me AND NOT performing the service. I have followed their service agreement and paid the early termination fee but they keep charging me! DO NOT use this company!

Zaida Ortiz

I am very pleased with the products and services I receive from Frontline. They are always very polite and friendly.

Robert Mauck

Have been with frontline for 10 or more years. The quarterly treatments around our home have kept our home bug and rodent free. If a problem arises (bees) a call to the office is all that is needed to take care of it. A very good Company, with polite service people.

Ryan Palardy

I've been working at Frontline since May of last year. I've had nothing but a positive experience working for this company. Management is great, all the employees are very courteous and friendly. By far the best job I've ever had!

Paul Kennard

We've been very happy with the service that we've received from Frontline. They've always been accommodating to our schedule and the technicians have always been punctual, knowledgeable and professional.

Anwar DeVance

Great service

Ferdinand Cardona

Please do your research prior to doing business with them. I canceled the contract since they could not remove two wasp nests that I have in my property... Then they charged me a cancellation fee... No one responds to my calls. Very bad customer service.

Angela Mason

Every time they service me I still have a problem...I have a minor but irritating mouse problem everytime they spray for mice the next day I see mouse droppings like they put the bait down just to feed them

Corrina Sabedra

He was great very knowledgeable did a great job covering all areas and explained detail for detail what was going to be done what I would see and what would happen and reassuring.

Terrence Hayes

J. Powell visited my property in the Beechtree community in Upper Marlboro, MD, and provided phenomenal service. His professionalism was top notch. He educated me on various matters pertaining to my property and pest control. I would reccomend this gentleman and company to anyone seeking a pest control company that stands by their product and service.

Max II

Jeff is a wonderful technician. He is consistently attentive and always informative and courteous. His professionalism is top notch. Frontline is always agreeable in their flexibility to meet my requests and schedules. Great company and great staff!

G Fishback

Please beware they make you sign a contract and charge 80% of remianing serviceto get out of it!

Kayla Wisner

I have had Frontline for less than a year and they have already went above and beyond with their service. They are always professional and their interaction with you will always be kind and knowledgeable. We are loving the service and the to not have to worry about spiders, wasps, ants, and more is a relief!