Reviews of SWAT Team Pest Solutions (Pest Control)

Mosaic Maine at Wakefield LLC

Horrible experience that just never ends. I wanted to use a local company instead of a nationwide company and this was clearly the wrong choice. The SWAT Team came out for a specific pest issue (Fall 2017) and during the consultation I thought it would be beneficial to sign up for the annual plan. I went ahead and made the initial payment for the annual plan and then started the adventure. After the initial treatment, I couldn't get anyone to return my call for the life of me!! After MONTHS of trying, they finally came back out for a spring check-up. They apologized profusely citing change in personnel, etc. and wanted to wipe the slate clean and start fresh. I hesitantly agreed thinking everyone deserves a second chance - I NEVER saw them again!! They never came back to apply the treatment we discussed nor could they even find my account. I ended up selling the property half a year later (end of Summer 2018). Fast forward to Fall 2018 and they sent me a past due bill with a threat to send to a collection agency! After several attempts to make contact, I finally reached the office and they still couldn't find the account and told me it must have been a mistake and to disregard. Here we are one and half years after the initial service and I have received ANOTHER PAST DUE balance invoice! I've been able to retrieve the canceled check from my bank all the way from Oct of 2017 that shows it was paid (and deposited in their account) in full. Do not waste your time - it will be more of a headache than it is worth!

David Heyman

Very responsive, knowledgeable, professional and easy to work with. After years of dealing with big companies that treat you as a number, I'm so happy to have found SWAT where they partner with you to solve your problems.