Reviews of Bright Pest Control (Pest Control)

Oliver Franzell

Awesome!! Friendly, prompt!! Thorough!

Lashay Rogers

To high unnecessary prices

Kara DeLost

Unfortunately after informing the company about my puppy, they assured my that the service was safe for dogs. My puppy got very ill after being exposed to the chemicals, costing me about $200 visit to the emergency vet. They sent me the ingredients of the chemicals claiming "nothing was dangerous to dogs, and that they were dog lovers". Two of the ingredients cause dogs harm, and my pup showed the exact symptoms. (Prallethrin and Petroleum distillates)

Caroline Hardesty

I called because I had a home inspection that showed that there has been animals in the attic. They asked me to tell them what kind of animals they were and refused to come out until they knew. How would I know??? I am not a pest control person. It is their job to inform me of what it could be it was completely bizarre.

Neen Wild

We purchased a house that we decided to have inspected as there was evidence of termites so we wanted a professional to check it out. Randy came out to meet with me and was very kind and honest. After taking possession of the house we called Bright Pest Control out to treat the house. Daniel and Darrin came out to treat the house. They did a wonderful job and we could not be happier. I would and will recommend Bright Pest Control to anyone and everyone. Thanks for a job well done and we will do business with you again in the future!!

Brian Jenkins

Great service very knowledgeable about how everything is supposed to work and showed a huge concern with making sure my dog doesn't get a hold of the stuff in the traps. Very friendly as well, thank you very much

Chelbie Miles

I will always use this company. They are amazing. Good prices and friendly staff.

Chelly Choo

Please come to wayside Christian mission downtown on east Jefferson and please do a treatment. They have cockroaches, bedbugs flys and mice. It’s a shelter and babies stay here. Please help. Please , please, please help. I catch a mics every three days, I itch and my kids itch everyday and night and the roaches and flys are terrible.

Clay Browning

I would never recommend this company to anyone. We hired Bright Pest Control per the recommendation of our inspector when we needed a termite inspection on a house we were thinking about purchasing. Bright claims they came and did an inspection on the house, but I never received any sort of report like promised. After jumping through a ton of hoops and several calls and emails with Bright (never returned), the deadline of the contract on the house was quickly arriving and I figured they just weren't going to send the report, so we hired another pest control company to do the inspection. 2 weeks later, we receive a bill in the mail for a termite inspection + report. This was very frustrating as a report was never given to us and our calls were never returned. We refused to pay the bill, and the receptionist agreed we should not be charged for this. We thought this issue was put to rest. Yesterday, almost 8 months later, I received a collection notice from Bright for the payment + interest, and have to deal with this company once again. This unorganized company has been a huge waste of time and I absolutely do not recommend them.

Emma Heironimus

Used to be a great company but no more. Scheduled our quarterly service 4 times. Never called. Never showed. Feel bad for the good people who work there but cant continue to waist my time waiting for them not to show up. Done with Bright.

Stephanie Self

I work for a property management company and we use Bright for all of our pest control needs. They always do a fantastic job for a fair price and Brandy is always so friendly and helpful no matter how many times we call! I would highly recommend them to anyone looking for a pest control service! 10/10 I wish I could give them more than 5 stars!

Brandi Wilson

Ppl are really friendly

Sharon Kendrick Williams

Excellent

John Ridgill

I feel as if I got a bait n' switch. The treatment was ineffective. I called within the window provided to ask for a tech to come back and they advised there would be another charge after I had been told that would not be the case.

James Clements

I am an eployee of BPC, so call me bias if yoi so choose. I can't argue, but I have worked in many different industries, from copy and print work, to logistics and courrier work, all the way to even working on a fully functional printig press. This company is tge oly one I have seen in any field that feels like an extended family.

Tom Dobbins

Always do a great job

Chip Huber

A little over two years ago, we had termites swarm in our house in May. We contracted with Bright Pest Control to provide termite treatment. They came and for around $2,000, they inserted about a dozen green termite bait containers around the exterior of our house in the ground. These look just like the ones you can buy from big box lumber and home supply stores for $150 +\- After one year, they notified us that if we wanted to continue to be covered under the warranty, it would cost another $300. Reluctantly, we paid the additional $300 and they came out to inspect the bait containers. They determined no activity. This is the type of bait that the foraging termites are supposedly attracted to and they take it back to the colony which then kills the colony. Long shot if you ask me. During the following year,we found more evidence of termite damage and Bright came out and sprayed in a localized area to treat those termites. The second year (about a month ago), they called to collect the next $300 and we declined. We felt like we had spent enough ($2300 at this point), and had found more termites in interim period anyway. We realized that by declining to pay the additional annual fee, we would be giving up warranty on treatment. At this point, we had decided it was a bad decision to purchase that type of treatment anyway and we were just throwing good money after bad. Well, to really confirm our decision of what a bad choice we had made, unbeknownst to us, Bright Pest Control then sent a technician out to gather up the plastic bait containers. Not that they really work anyway, but apparently, the service is nothing more than a rental service for some bait containers at what is an extremely high cost and had no apparent effect on the termites that live around here. $2300 for the use of 12 plastic cylinders for about 30 months? That, is what I consider a huge rip off and should be illegal.