You will be able to see the opinions of people who purchase the services and products of Black Diamond Pest Control (Louisville and Southern Indiana) (Pest Control) in the area close to Indiana.
To this day this business has a rating of 4.9 stars over 5 and that score has been based on 1011 reviews.
As you can read, its rating is virtually the top, and it is based on a large number of opinions, so we may think that the assessment is very faithful. If people have bothered to give their score when they've done well with the business, it works.
You know that we do not usually bother to place feddbacks when they are correct and we usually do it only if we've had a problem or incidence...
This Pest Control corresponds to the category of Pest control service.
Very recommended! Travis Boling was very helpful and knowledgeable. We had a bad flea infestation in a house we were working on and he was the only bug person that gave us a procedure that worked for reducing and killing them. He also told us why we had to perform this procedure and exactly what precautions to take. We even called another big company first that wasn't as knowledgeable and they basically told us they couldn't help us. Thank you for the help and information, Travis!
The office staff at Black Diamond are always ready to help. Karen and Bridget do a great job taking care of all the HR needs.
Eugene Alexander was soooooo good and helpful. He was very nice and professional and one of the best exterminators I've had. Black diamond pest control left me highly satisfied all together. Definitely will be going through them again. You guys are awesome!!!
Black Diamond does a wonderful job taking care of all our pest control needs. Our technician, River Baumann, really knows his stuff. He is always so friendly and thorough, and you can tell he actually enjoys his job.
Roy Simons was a great man he knew all my questions that I had and answered all of them. Great service
Kevin @ Black Diamond is a true 5 star technician! We have monthly insect treatments & he is always so thorough and careful in our home! Since we started with Black Diamond, we have had no issues with insects in our home. I would highly recommend Kevin & Black Diamond!
Did not know Black Diamond helped with so many issues from termites to ants to raccoons and mold and many other things. Raul came for our second treatment and he's absolutely the best. Very knowledgeable and very friendly. Also, was able to tell my mom about the other things Black Diamond does to help her with her house they are redoing too. She had no idea and is calling Black Diamond for help with her mold and other issues. Thank you so much Raul.
Robert Mann came out and did an inspection/evaluation today. He was very informative, helpful, and reassuring. I feel like my home is in good hands with Black Diamond!
Black Diamond is a wonderful company with great coustomer service. Sean Murphy is the best in pest control. Always professional and gets the job done fast!
Shout out to Paula and Louie! Phenomenal team. I highly recommend this company. They take care of their customers.
Kelby Sigman was our service guy the other day and he was so helpful and really took his time to explain what he would be doing. He’s is great. I’m not sure if i can request people but if i can I’m going to request him every time
I highly recommend this local company that provides top notch customer service. Misty is awesome and takes care of all of her contacts. I especially love the mosquito service that eliminates mosquito bites around our pool in the summer!
We have use Black Diamond pest control at our office for many years. We have had many great technicians visit our office. Currently, Danny Watson keeps us bug free! Great guy! A true professional! We are always happy to see our bug Guy!!
Love Black Diamond! .. I own a residential Construction company and i sub Black Diamond and recommend on all pest issues my clients run into .. not one of my clients have been disappointed and have used them on dozens of jobs .. i typically deal with one of the employees (SONYA) .. she is incredibly knowledgeable and very quick to cater to our needs.. an absolute pleasure to deal with as well as the technicians!
I watched Paula, Louie, and Lilah work recently and was amazed at their accuracy at finding even the smallest infestation of bed bugs. Their attention to detail and hard work have made the detection division at Black Diamond the best in the business.
Black Diamond does an outstanding job!!! Danny Watson in the pest control division is very professional and gets the job done. Highly recommended.
Travis Boling is THE BEST! Punctual, excellent customer service. Gave recommendations that really worked. Our problems are solved! Thank you Travis and Black Diamond!
Thank you again Paul Brinley for your knowledge of pests in and around my home. You've done a great job making my home pest free.
Black Diamond has been an incredibly easy company to work with since I started service earlier this year. Their techs are professional, their fees are affordable, and their call center staff is always friendly and helpful. Eddie Newton, in particular, has been a great help in answering questions and clearing up any confusion I may have had in getting my service set up in a way that works for me. Well done, Black Diamond!
River Baumann is a great reference for any situation. He even verified what bug was in my hotel room via text. I sent him a picture and he gave me the peace of mind that it was not in fact a bed bug. He's my go to dude.
Thank you to John for taking care of my wasp problem in such a quick manner. Called Black Diamond and he was at my residence an hour later. We appreciate your time and expertise in dealing with the issue and finding a solution so quickly. Highly recommend!!!
I highly recommend Black Diamond Pest Control services. Travis Boling is the pest ninja master. Bugs don't stand a chance when he's in your house.
Kristen Erdman is the best! She is always so sweet and helpful when we call. She is the reason I went to black diamond in the first place.
Black Diamond has been my pest control and lawn service company for many years! JB and her staff provide the friendliest and most professional customer service in the area! They are knowledgeable, responsive and timely in addressing my needs and scheduling my services. I appreciate the text notification system that reminds me of my appointments. Thanks JB for always going above and beyond! Great customer service and support is the face of a successful company. I highly recommend Black Diamond Pest Control!
We’ve had Bo providing our lawn care for a few years now and he is phenomenal. Once we moved, we begged him to come to our new house with us. I’ve used others in the past and they just don’t compare. Not only has provided excellent service, but I love that he has taken the time to get to know our entire family.
Updated* A little misunderstanding but they reached out to me and made sure I was happy. I had black diamond come out to spray for fleas and I was under the impression that if the first treatment didn't kill all the fleas they would come out again and only charge the service call fee of around 40 dollars but when I called to have them come out again I was told that the warranty only applied if I had a second treatment done for around 65 then the warranty would kick in, I was never told that the warranty only applied if they did follow-up visits. *Update: they reached out to me and wanted to make sure I was completely happy, they said they would stand by the price I had understood over the phone, so I had them come out again and now the flea problem is completely gone. Thank you John for making sure I was completely satisfied. They do want to make sure their customers are happy.
Rob just came out to our house to do our extermination. He was so friendly and so informative! We are very pleased with his work and this company. The service experience has gone awesome -- from the initial phone call to set up the job (the lady who I spoke to educated me with everything I needed to know and answered all my questions) to this morning when Rob came in. He already changed his outside shoes to his inside shoes without me even asking!! He respected our home and was so diligent in his work. My husband, my dog, and I felt safe with him here. I want him to be our technician every time!
Black Diamond has been a worderful service provider at our residence. Our technician, Danny Watson, is absolutely amazing. He provides outstanding services at a very high level of professionalism. Thanks Black Diamond.
Omg! Fantastic company and Travis Boling was the best! Great guy! Love to smile and made our family enjoy his experience. Keep up the great work!!!
Just had the front of my house landscaped. The transformation is amazing. I am totally pleased with the results! Black Diamond worked with me on design - can't believe how great it looks - be sure and get at least an estimate from them on any landscaping projects!
Have used Black Diamond several times for different properties, everyone has been very attentive and meticulous. Last week Gary S treated property and did a thorough and detailed job. Thank you Black Diamond
Love the work that black diamond does for turf maintenance. Jordan Schultz is so knowledgeable about everything and I would recommend him to anyone!
My technician Travis Boling is the best. He has always provided knowledgeable service, prompt in keeping his appointments, and is very enjoyable to chat with.
Very recommended! Travis Boling was very helpful and knowledgeable. We had a bad flea infestation in a house we were working on and he was the only bug person that gave us a procedure that worked for reducing and killing them. He also told us why we had to perform this procedure and exactly what precautions to take. We even called another big company first that wasn't as knowledgeable and they basically told us they couldn't help us. Thank you for the help and information, Travis!
I have had turf maintenance for years, and it has always been great. I have also had landscape work done on the front of my home. We recently purchased a new home and had the termite crew out to treat. They have all been awesome. Could not ask for a better company!
Black Diamond does a wonderful job taking care of all our pest control needs. Our technician, River Baumann, really knows his stuff. He is always so friendly and thorough, and you can tell he actually enjoys his job.
Kevin @ Black Diamond is a true 5 star technician! We have monthly insect treatments & he is always so thorough and careful in our home! Since we started with Black Diamond, we have had no issues with insects in our home. I would highly recommend Kevin & Black Diamond!
Robert Mann came out and did an inspection/evaluation today. He was very informative, helpful, and reassuring. I feel like my home is in good hands with Black Diamond!
I have never had to use a pest control company before. When I contacted Black Diamond they were very polite and able to send a technician out the very next day. I was contacted by text letting me know that the technician would arrive within thirty minutes. The technician, Ron Dixon, was here on time. Mr Dixon put on shoe coverings at the door. He checked out the visible problem areas inside, outside and in the crawl space. Mr Dixon identified the problem and advised me that I had some plumbing issues in the crawl space causing standing water where the insects were breeding. I have plumbers coming tomorrow to address the leaking pipes in the crawl space. As soon as the plumbing is fixed, I will be calling Black Diamond back to take care of the insect problem. I certainly hope that I get Ron Dixon as the service technician since he already knows the complete situation. Black Diamond is lucky to have an employee of Mr Dixon’s caliber.
Kelby Sigman was our service guy the other day and he was so helpful and really took his time to explain what he would be doing. He’s is great. I’m not sure if i can request people but if i can I’m going to request him every time
I highly recommend this local company that provides top notch customer service. Misty is awesome and takes care of all of her contacts. I especially love the mosquito service that eliminates mosquito bites around our pool in the summer!
We have use Black Diamond pest control at our office for many years. We have had many great technicians visit our office. Currently, Danny Watson keeps us bug free! Great guy! A true professional! We are always happy to see our bug Guy!!
Love Black Diamond! .. I own a residential Construction company and i sub Black Diamond and recommend on all pest issues my clients run into .. not one of my clients have been disappointed and have used them on dozens of jobs .. i typically deal with one of the employees (SONYA) .. she is incredibly knowledgeable and very quick to cater to our needs.. an absolute pleasure to deal with as well as the technicians!
Just had my yard power seeded by Black Diamond Turf Maintenance and as usual they did a superb job second to none. A special THANKS to Dan Frost, Jordan Schultz, and Dwayne. They are the ones to count on for any turf maintenance jobs you may need
Black Diamond has been an incredibly easy company to work with since I started service earlier this year. Their techs are professional, their fees are affordable, and their call center staff is always friendly and helpful. Eddie Newton, in particular, has been a great help in answering questions and clearing up any confusion I may have had in getting my service set up in a way that works for me. Well done, Black Diamond!
River Baumann is a great reference for any situation. He even verified what bug was in my hotel room via text. I sent him a picture and he gave me the peace of mind that it was not in fact a bed bug. He's my go to dude.
Thank you to John for taking care of my wasp problem in such a quick manner. Called Black Diamond and he was at my residence an hour later. We appreciate your time and expertise in dealing with the issue and finding a solution so quickly. Highly recommend!!!
I’ve had Black Diamond for about 40 years plus monthly. Started having problems with bats and my monthly guy told me to call the animal division. Josh came for the evaluation and was. very thorough and great about answering my concerns. …
Kristen Erdman is the best! She is always so sweet and helpful when we call. She is the reason I went to black diamond in the first place.
This tech Matthew barthel came threw like a true professional. I expected a service and got even more then that. This guy even looked the part. I'm truly impressed with this company and the people they are sending out.
Black Diamond has been my pest control and lawn service company for many years! JB and her staff provide the friendliest and most professional customer service in the area! They are knowledgeable, responsive and timely in addressing my needs and scheduling my services. I appreciate the text notification system that reminds me of my appointments. Thanks JB for always going above and beyond! Great customer service and support is the face of a successful company. I highly recommend Black Diamond Pest Control!
We’ve had Bo providing our lawn care for a few years now and he is phenomenal. Once we moved, we begged him to come to our new house with us. I’ve used others in the past and they just don’t compare. Not only has provided excellent service, but I love that he has taken the time to get to know our entire family.
Updated* A little misunderstanding but they reached out to me and made sure I was happy. I had black diamond come out to spray for fleas and I was under the impression that if the first treatment didn't kill all the fleas they would come …
Just had the front of my house landscaped. The transformation is amazing. I am totally pleased with the results! Black Diamond worked with me on design - can't believe how great it looks - be sure and get at least an estimate from them on any landscaping projects!
Brittany Elmore is an excellent. She is very polite and goes through every step with you to make sure you understand what she's doing!! She is the only one that we work with and we recommend her to all of our family and friends!
I will only use black diamond. I have had nothing but wonderful service each time from them. Tech Shannon is the best.
Just cancelled our service and very excited to be going with a new pest control company. We’ve had a few issues with the notes that they have on our account that we can’t seem to get rectified and tired of paying for my whole house to be treated and only getting 3/4 sides sprayed. Service manager no where to be found.
Black Diamond does the service at my apartment complex, my technician Danny Watson is awesome. He always makes sure to ask if I've seen any pest so he can battle them specifically and still maintains prevention. He's super professional, very nice and does a great job.
Black Diamond has been keeping us Bug and Critter FREE for about 3 1/2 years now!! A Special thanks to Danny Watson in the pest control division for always doing a Fabulous Job and for being so Friendly!! Highly Recommend great service
Very professional and punctual. Explained the process and treatment. Helped me not freak out (too much) about carpenter ants and bees.
Black diamond pest control is the real deal. Travis Boling is one awesome lean mean bug busting machine. Super cool and professional, not even afraid of wasps 10/10 would hire again
They are always very helpful and informative. We recently moved houses and had them come do an initial spray inside the home as well as our quarterly spray outside. Roy came and was very nice! I would recommend Black diamond pest control to anyone!
Great work, customer service did a great job explaining the billing and what was to be expected from the tech, after which tech did a great job. We did end up getting a few more pests after the first spray to which they came back out the very next day and cleaned then up. Been clean ever since
Black Diamond is so wonderful! Very fair pricing. Always happy to accommodate our busy schedule. Ants are GONE! Danny Watson in pest control division is professional, kind and always reliable. We couldn’t be happier
I’ve had a lot of landscaping done at my property. Black Diamond has always done an amazing job. And the accounting department is easy to deal with (Karen).
Black Diamond is the best pest control company around! My tech, River, is always professional and friendly. Highly recommend!
I received excellent customer service in a live chat with Kristine E. She was very patient in answering my many questions and provided a lot of information about how Black Diamond's service works. Now I look forward to meeting the technician and getting my spider problem dealt with.
I was having issues with spiders in our basement, had heard good things about Black Diamond, very glad I called to have them treat my home. Gary S came out did a wonderful job was very detailed and thorough.
Susie Taylor was wonderful! I had an immediate need and she was my customer service representative... she was so helpful and polite. Thank you Susie !
Sonya Kauchak has been wonderful to work with. She is very organized and always available when I need her.
Black Diamond sprayed my yard for bugs. They cost less than my old lawn care provider. Josie gave me the best customer service. Great quality of service and care.
Danny Watson super guy been spraying my apartment for some time. Great job kept on sending him everytime. Thank you for all u done.
I had Black Diamond out today to spray -- I have been loyal customer for the last 7 years -- all great results. Danny Watson was out today to do my service - pest and wasp. He did an awesome job and was very helpful as well. He went way upon the call of service with a smile. I would recommend Black Diamond to everyone with the service I got. Danny -- Great job -- thank you. Susan
Talk to Amy P. about my wasp problem. She informed me that the service was covered in my quarterly service, and that she would send someone out to spray. She also told me about other services that they offered such as lawn treatments. Good service starts with excellent customer service and I believe she provided that today!
Brittany Elmore has been doing my apartment complex for quite some time now and she is great with all my people and they absolutely adore her. She is very good at what she does and very professional and friendly. She has alot of knowledge to give to myself and my tenants. I would definitely recommend her and the company to anyone. Thank you for giving the tenants and me a better peace of mind keeping the complex bug free.
Great Company. I will be keeping black diamond on speed dial. The receptionist, Melissa always goes above and beyond to make sure that I get exceptional service. 10/10
Susie Taylor was a blessing. Such a joy to work with! Black Diamond is lucky to have her.
Jordan treated my lawn today. He explained the treatment and was so nice. Black Diamond has provided multiple services for my home for years. Always 5star.
Great service! Very professional and thorough both on the phone and at visits to my home. The service and the price are much better than the company we used previously.
I couldn't be happier with the wonderful job Jordan, Scott, and Dan did power-seeding our lawn! Green and lush! What more can anyone ask for? Black Diamond is fortunate to have such customer-friendly professionals woeing for them. Excellent-highly recommend!
Ashley Sumner had wonderful customer service on the phone, and made sure all of my questions and concerns were answered during my call. I was very pleased with the service I received both on the phone and in person. I would definitely recommend them!
Used Black Diamond to get rid of a stink bug infestation and worked great. Travis Boling is super nice and professional. Would definitely recommend.
5 stars to Larry, Travis and Jordan for keeping me pest free and maintaining my lawn. Mj, Tonya and Kristen help me with any invoicing and scheduling needs while the accounting department Karen, Michelle, Trena and Amanda gladly assist with my payments. I recommend this company every opportunity I get.
Black Diamond Pest Control is the best pest control company around our area! I give the company a Five Star rating for their excellent service, friendy and being very knowledgeable about pest issues! Call them and ask for Les Williams, he will give you great service!
I really appreciated the courtesy call that Russell Gore gave me, letting know he would be arriving to our house in twenty minutes. His professional interaction with me and his work detail was most impressive. After Russell left I inspected the product application and I was very satisfied. He didn't miss a spot. Thanks Black Diamond for having Russell as an employee.
There are several reasons why I would suggest this company over the rest. One is the price, they have price everything very reasonable for the customers. Another is that they are patient to explain what you need to know about what to look for as far as signs of pests. And that they are very punctual with their appointment and they understand that my time is precious.
Black Diamond has done an amazing job taking care of our home. Thank you to Craig Wilson for the excellent recommendations and help.
Black diamond is one of the best for pest control services. I’ve experienced great and professional customer service. The technician Danny Watson was wonderful and courteous to my needs. I highly recommend black diamond and Danny . Thank you so much .
Black Diamond is the best Pest Control company. We have no in-home pest problem. We ended up with an outside wasp problem but no problem for Black Diamond. Ron Dixon came and fixed the problem. Thanks Ron, Black Diamond and other employees for the great job and service that you do!
Brittany Elmore is an excellent. She is very polite and goes through every step with you to make sure you understand what she's doing!! She is the only one that we work with and we recommend her to all of our family and friends!
Black Diamond does the service at my apartment complex, my technician Danny Watson is awesome. He always makes sure to ask if I've seen any pest so he can battle them specifically and still maintains prevention. He's super professional, very nice and does a great job.
Black diamond pest control is the real deal. Travis Boling is one awesome lean mean bug busting machine. Super cool and professional, not even afraid of wasps 10/10 would hire again
Travis Donaldson has been the best! He has helped us through a couple of pest problems. Always has the answer or willing to put you in touch with the correct people. We are black diamond customers because of him.
Black Diamond is so wonderful! Very fair pricing. Always happy to accommodate our busy schedule. Ants are GONE! Danny Watson in pest control division is professional, kind and always reliable. We couldn’t be happier
I’ve had a lot of landscaping done at my property. Black Diamond has always done an amazing job. And the accounting department is easy to deal with (Karen).
I received excellent customer service in a live chat with Kristine E. She was very patient in answering my many questions and provided a lot of information about how Black Diamond's service works. Now I look forward to meeting the technician and getting my spider problem dealt with.
Black Diamond sprayed my yard for bugs. They cost less than my old lawn care provider. Josie gave me the best customer service. Great quality of service and care.
I had Black Diamond out today to spray -- I have been loyal customer for the last 7 years -- all great results. Danny Watson was out today to do my service - pest and wasp. He did an awesome job and was very helpful as well. He went way upon the call of service with a smile. I would recommend Black Diamond to everyone with the service I got. Danny -- Great job -- thank you. Susan
Talk to Amy P. about my wasp problem. She informed me that the service was covered in my quarterly service, and that she would send someone out to spray. She also told me about other services that they offered such as lawn treatments. Good service starts with excellent customer service and I believe she provided that today!
Brittany Elmore has been doing my apartment complex for quite some time now and she is great with all my people and they absolutely adore her. She is very good at what she does and very professional and friendly. She has alot of knowledge to give to myself and my tenants. I would definitely recommend her and the company to anyone. Thank you for giving the tenants and me a better peace of mind keeping the complex bug free.
Great Company. I will be keeping black diamond on speed dial. The receptionist, Melissa always goes above and beyond to make sure that I get exceptional service. 10/10
Jordan treated my lawn today. He explained the treatment and was so nice. Black Diamond has provided multiple services for my home for years. Always 5star.
Brittany Brown deserves a 5 star for Black Diamond. She is dependable, respectful and goes beyond what is expected. I just started using Black Diamond and she's the reason why I will stay with Black Diamond.
Black Diamond continually provides excellent service - from the services they provide to the customer service team that schedules appointments, they take care of their customers. Despite their rapid growth, they have not lost sight of quality customer care. The accounting staff - Kim, Trena, Michelle and Amanda, led by their manager, Karen, takes care of any and all billing questions with professionalism, courtesy, and a great attitude. I highly recommend Black Diamond for all pest control and lawn care needs.
Great service! Very professional and thorough both on the phone and at visits to my home. The service and the price are much better than the company we used previously.
Robbi Tyler & Katy Nevins are both incredible. They are prompt in scheduling, detailed in providing information, and excellent at follow-up. I have no doubt that Black Diamond is the reputable company that it is due to their effort.
Ashley Sumner had wonderful customer service on the phone, and made sure all of my questions and concerns were answered during my call. I was very pleased with the service I received both on the phone and in person. I would definitely recommend them!
Great Customer Service and Reasonable Pricing. The CSR was very pleasant and knowledgeable. Kudos to Amy Price.
We have used Black Diamond Pest Control for a number of years. The inspectors are professional and knowledgeable and Robbi Tyler and Katy Neveins always keep the transactions running smoothly and seamlessly. Day after day, they don't disappoint.
I spoke to Kristian James on the phone today and she was very professional and polite. If I could give ten stars I would!!! I love Black Diamond! I’ve been using the pest control service for my home for 10 years!! Everyone that I speak to is so friendly!!!!
I really appreciated the courtesy call that Russell Gore gave me, letting know he would be arriving to our house in twenty minutes. His professional interaction with me and his work detail was most impressive. After Russell left I …
There are several reasons why I would suggest this company over the rest. One is the price, they have price everything very reasonable for the customers. Another is that they are patient to explain what you need to know about what to look for as far as signs of pests. And that they are very punctual with their appointment and they understand that my time is precious.
We have used Black Diamond at my business for several years and they do a terrific job of keeping us pest free. Today was my first experience using them personally. Rebecca spent as much as time on the phone with me as needed to make sure all my questions were answered. Paula, who came to my home, was amazing, so conscientiousness, diligent, and helpful. She is a great communicator. I also had a question later and spoke with Ellen by phone. She answered my question quickly and followed up by email with more information. All my interactions with Black Diamond have been extremely positive. I highly recommend their service.
I have used Black Diamond for several years now for various properties. Every experience has been great, everyone treats tenants very professionally. Gary was out this week and did a wonderful job. Lifetime customer
Great business, amazing management! Misty Goldman personally advises me fortunately there was nothing to worry about. She put my mind at ease. Staff is A+. Once they even stopped along the interstate when I ran out of gas and put fuel from a can to get me back on the road. How’s that for customer service. Kindness to a stranger they didn’t even know.
My tech, Booney Holland, was as courteous and professional as can be when helping clear up my infestation. His work was very quick, but thorough and we've had no problems since! Highly recommended!
MJ Harral is the greatest. She helped us set up a landscaping job and it went remarkably well! 10/10 would use again
Jordan came out and was super nice to me and was very respectful! He gave us a price that was a little higher than we wanted to pay but, you can’t put a price on great customer service. We love him and what he has done with our yard. Turf Maintenance through Black Diamond.
Travis boling is amazing ! He leaves your house and you feel good with how much laughter has came out . Your face hurts from.smiling so much. You can tell he really loves his job. He does such a wonderful job and had a wonderful personality
The bed bug dogs are amazing! K9 Louie has checked our facility and I’ve seen the work of several of the other dogs as well. Awesome animals (and the handlers are wonderful as well, especially Paula!)
I had a wonderful experience with a great guy, Travis Boling. He was knowledgeable and well trained. Thanks again!
Black Diamond does my lawn services. They do a great job and are always courteous and professional. Jordan Shultz is my tech and always takes time to explain what he is doing and answer my questions. Whenever I have questions about other services Sheila Crick is always available to answer my questions. Five stars to both of them. Thank you Black Diamond.
I was very impressed with the knowledge of Travis Becraft! He was extremely knowledgeable about the treatment of my home and even the history of problems in my neighborhood. You can tell he is passionate about his job. Black Diamond is the only choice for me
This Black diamond location is on it. I previously lived in the area and know that their employee Paula Lomax spends countless hours training their dogs, particularly to identify bedbugs. I’m impressed by Black Diamond’s commitment to pest control and their community.
Forgot to mention what a good job Gary S did explaining everything he was going to do and when he was finished went over things I needed to look for. I really appreciate his thoroughness
Great service! Travis Boling did a wonderful job. I bought a rental house and it wasn’t taken care of as well as it could have been. Haven’t had a single problem since he came out.
This company was great. Travis Boling was kind, professional, and respectful. I would recommend them again if you need bug termination assistance.
Travis Bowling is an amazing guy and very hard worker. Would recommend his services to anyone! Always professional!
We have been a customer with Black Diamond for awhile now. We have nothing but positive things to say about the hard work and dedication that Black Diamond has showed us. There are many times that they could have thrown their hands up or continued doing the same treatment with no results, BUT they haven’t and they continue to try new things to figure out how to take care of our issue! We have spoken with many Senior Technicians, Managers, and even the owner of the company. We have high hopes and expectations that our problem is going to be taken care of by Black Diamond!
I just had Black Diamond Pest control spray my house which is a log cabin for lady bugs, ants , carpenter bees and more. They were fast to come out and evaluate my condition and within one week had sprayed and filled evey hole ( over two hundred ) with a dust that has them under control. I was very impressed with how professional and courteous their crew was and I would recommend them to anyone.
Great service. Ethan Davis was very helpful. He answered all my questions and provided me with a full understanding of the inspection procedure. Thank you!
I would like to recommend the folks at Black Diamond... Keith Ford one of the guys was on time and very efficient. He addressed all my concerns and I would highly recommend you ask for him.
The BEST pest control. Travis Boling is your go to guy here! He is amazing!!
Knowledgeable, courteous, timely, and very discreet about out issues. Not only did they help with my pest issues. Ask for Travis Boiling. He educated us on how to spot the problems in the future, and how to avoid getting it again. I'll never use another service with this issue. Would recommend 10/10 times.
I have had Black Diamond services for 8 years. It started with spiders and ants, which I do not have problems with them anymore. I have a repeated service that makes sure I never have to worry about any pests that might show up. Everyone of the technicians has been very polite and professional, and very knowledgeable. Highly recommend.
I spoke with Melissa and she is an amazing person. She is very amazing, sweet, compassionate and professional. Talking with Melissa makes me wish that there are Melissa's everywhere I shop. Thank you Black Diamond and a big shout out to Melissa Thank you.
Black Diamond does our pest control service at work. They do an outstanding professional job. Danny Watson in pest control is our technician. Very knowledgeable and keeps us bug free.
I had the pleasure of working with MJ Harral, she was nice, pleasant, and just a well rounded person to have had the opportunity to work with. She dealt with my problem and made sure everything was in order in a timely manner. She is legit the best person I have ever had the pleasure of working with.
Kristian James is an awesome person to deal with when you call. She is always very professional and very understanding. You can tell she cares just by her tone of voice. I would give her 10 stars if I could.
I HATE rodents. Mice is a fear of mine. Josh Passmore is my HERO for coming in and looking for such rodents within our new home that was purchased. He gave me great information, he sold us on having the quarterly Pest Control package along with explaining that Black Diamond is more than just Pest Control, they due Turf Service as well. I was shocked and by god, I jumped on board with that package too. One stop shop with Black Diamond..this is FABO! Thank you Josh, you are so professional, you do a wonderful job overall in your position, sell well, and believe in the Company/Product itself. Side note:he has great teeth!
My neighbor recommended that I call Black Diamond for pest control service, the technician arrived he was very pleasant and did a wonderful job and got rid of my insect problem. Gary Stuber is the best.
Black Diamond is the best. The techs are great. They come every 3 months and anytime in between if we need them. We,were,having trouble with wasps this spring so Misty Goldman had them come for the first spraying. While the tech was here I,signed up for the quarterly spraying. It is the best thing to. Thank you
Sonya did an outstanding job at taking care of our pest control needs. Sonya is very professional and stayed in communication with me at all times to ensure our customer satisfaction. I recommend Black Diamond for all pest control needs.
Travis and his company are the best priced!! And the friendliest people I have ever meet in this type of business. Very professional and great at what they do!!
Black Diamond Pest Control: Came out last week and looked at Grandma's house gave her an estimate on how much it was going to be to get rid of the termites. The gentleman was very nice and answered all our grandma's questions that she had beforehand. Today they came out to treat the house and the outside. They called about 8 and tell my grandma that they was on their way they got here about 8:30 and introduce themselves to us before they started working. Before they started treating the house they checked it over. They drilled holes outside and was very professional about it. They cleaned up after themselves as they went along and before they started the treatment they explain to us how long the smell of the treatment would be lingering around. They didn't mind helping to put carpet back down and answered all of our questions. I would recommended them to anyone who needs bugs gone. Billy, Jeff and Austin were very professional and did an awesome job. Thank you guys very much. I also liked the fact that they had company vehicles and they were in company uniforms when they arrived.
Black Diamond rocks! Their animal control division was able to remove and relocate the squirrels that were getting into my home keeping me up at night. I would highly recommend their services!
House inspection went great today. No bad bugs in sight...phew! Robert from Black Diamond was very polite and informative. I’ll recommend this service to any friend in need of an inspection.
We had our house inspected by Jake Chastain. He was very professional and did a fantastic job of inspecting our property. Would definitely recommend and ask for him next time.
Great service. Customer of black diamond for some years. Danny Watson has been my pest and mice control. Very professional and knowlegable. My problem solved. Will recommend him to others.
My experience with Black Diamond has been excellent. After purchasing general pest control, I noticed a couple spiders in the house and Ethan from Black Diamond got a pest control specialist sent out to my house to treat the interior for free on the same day. Highly recommended.
Very pet friendly. Gene Alexander showed respect and friendliness to my 3 dogs!!! He didn't even have me crate them once he knew they wouldn't bite. Very professional and punctual. He told me what he was doing why and how he was doing it.
Man, what is there not to say about our time with Travis Boling.. Hes quick and thorough, friendly and informational, honestly.. one of the better human beings on this planet. Top notch. If anyone should be a spokesperson for the company someone should have eyes on this guy. Fantastic job.
We called Black Diamond to help us eliminate a hornet's nest and they sent Anthony Davis out. He did an awesome job eliminating the hornets and was very friendly and professional. Black Diamond always does an awesome job!
I recently built in a new neighborhood and had spider galore- I kid you not. Jordan Schultz helped me out and got rid of the spiders in no time. I would Definitely recommend!
Black Diamond always does a great job. The best part of their service, beyond keeping my home bug free, is that they remind me to schedule, are timely, and easy to work with. Danny Watson was my technician and he even brought my package into my garage. Five-star service!
Travis Boling and his team did a really great job removing a honey bee hive for us! They even took time to explain what was happening to the bees and reassured us they would be fine once they were relocated. shared a jar of honey with us too! thanks guys!
I moved to town several months ago and asked my neighbor who he would recommend for pest control, he recommended Black Diamond pest-control. I was a little skeptical because I have always used national firms, but I am so glad he recommended Black Diamond the service has been fantastic the last time Gary was out he took care of the issues and explained to me what to expect and was very professional. You have quickly won me over.
Jeremy Little is the tech that has been taking care of us a while. He is awesome! He communicates with our Probation and Parole office and he is very professional. When he comes its like he is a friend and not just someone who showed up to do a job. Mr. Little thanks!
Black Diamond Pest Control has an impressive training program for their techs led by Travis Donaldson. Because of this, techs are all very knowledgeable and don’t just treat your problem, they give you valuable information while doing so. Also, everyone who works at Black Diamond is exceptionally friendly. Interacting with Josie White is always a pleasure. Her upbeat personality really makes your day. =)
My tech, Booney Holland, was as courteous and professional as can be when helping clear up my infestation. His work was very quick, but thorough and we've had no problems since! Highly recommended!
Jordan came out and was super nice to me and was very respectful! He gave us a price that was a little higher than we wanted to pay but, you can’t put a price on great customer service. We love him and what he has done with our yard. Turf Maintenance through Black Diamond.
Travis boling is amazing ! He leaves your house and you feel good with how much laughter has came out . Your face hurts from.smiling so much. You can tell he really loves his job. He does such a wonderful job and had a wonderful personality
Black Diamond does my lawn services. They do a great job and are always courteous and professional. Jordan Shultz is my tech and always takes time to explain what he is doing and answer my questions. Whenever I have questions about other services Sheila Crick is always available to answer my questions. Five stars to both of them. Thank you Black Diamond.
I was very impressed with the knowledge of Travis Becraft! He was extremely knowledgeable about the treatment of my home and even the history of problems in my neighborhood. You can tell he is passionate about his job. Black Diamond is the only choice for me
This Black diamond location is on it. I previously lived in the area and know that their employee Paula Lomax spends countless hours training their dogs, particularly to identify bedbugs. I’m impressed by Black Diamond’s commitment to pest control and their community.
I was very impressed with Matthew Barthell who works in the animal division at Black Diamond... his professionalism and his vast knowledge of everything we needed to discuss was great and he also explained things in a manner in which I was able to understand everything that was needed for the job
Jordan at black diamond did awesome job. With my yard. Was. Very fast an kind win he came to the residence
Travis Bowling is an amazing guy and very hard worker. Would recommend his services to anyone! Always professional!
Great service. Ethan Davis was very helpful. He answered all my questions and provided me with a full understanding of the inspection procedure. Thank you!
I would like to recommend the folks at Black Diamond... Keith Ford one of the guys was on time and very efficient. He addressed all my concerns and I would highly recommend you ask for him.
I have had Black Diamond services for 8 years. It started with spiders and ants, which I do not have problems with them anymore. I have a repeated service that makes sure I never have to worry about any pests that might show up. Everyone of the technicians has been very polite and professional, and very knowledgeable. Highly recommend.
I spoke with Melissa and she is an amazing person. She is very amazing, sweet, compassionate and professional. Talking with Melissa makes me wish that there are Melissa's everywhere I shop. Thank you Black Diamond and a big shout out to Melissa Thank you.
Black Diamond does our pest control service at work. They do an outstanding professional job. Danny Watson in pest control is our technician. Very knowledgeable and keeps us bug free.
I was a bit skeptical on choosing Black Diamond for my issue, but I didn't need to worry. The project was complete in my suitable time frame as well as receiving quality service from the company. A huge Thank You to Neil for the assistance we very much needed.
Black Diamond is the absolute best!! I highly recommend them to all of our family, friends, and clients. They treat our home inside and out so our lawn is green and our home is bug free! Their staff is always a pleasure to work with as well. I can’t say enough great things about this company!!
Danny Watson did our in home pest control and bug be gone servicing what nots, he was awesome. Super funny, and very nice and respectful. Will definitely use Danny W. and Black Diamond in the future!
Travis and his company are the best priced!! And the friendliest people I have ever meet in this type of business. Very professional and great at what they do!!
Black Diamond rocks! Their animal control division was able to remove and relocate the squirrels that were getting into my home keeping me up at night. I would highly recommend their services!
House inspection went great today. No bad bugs in sight...phew! Robert from Black Diamond was very polite and informative. I’ll recommend this service to any friend in need of an inspection.
We had our house inspected by Jake Chastain. He was very professional and did a fantastic job of inspecting our property. Would definitely recommend and ask for him next time.
My experience with Black Diamond has been excellent. After purchasing general pest control, I noticed a couple spiders in the house and Ethan from Black Diamond got a pest control specialist sent out to my house to treat the interior for free on the same day. Highly recommended.
Brittany Brown is always speedy to answer any email sent. I know I can count on Brittany to get the job done!! Thank you for your commitment to service. Valerie
Very pet friendly. Gene Alexander showed respect and friendliness to my 3 dogs!!! He didn't even have me crate them once he knew they wouldn't bite. Very professional and punctual. He told me what he was doing why and how he was doing it.
Man, what is there not to say about our time with Travis Boling.. Hes quick and thorough, friendly and informational, honestly.. one of the better human beings on this planet. Top notch. If anyone should be a spokesperson for the company someone should have eyes on this guy. Fantastic job.
We called Black Diamond to help us eliminate a hornet's nest and they sent Anthony Davis out. He did an awesome job eliminating the hornets and was very friendly and professional. Black Diamond always does an awesome job!
Black Diamond always does a great job. The best part of their service, beyond keeping my home bug free, is that they remind me to schedule, are timely, and easy to work with. Danny Watson was my technician and he even brought my package into my garage. Five-star service!
I moved to town several months ago and asked my neighbor who he would recommend for pest control, he recommended Black Diamond pest-control. I was a little skeptical because I have always used national firms, but I am so glad he recommended Black Diamond the service has been fantastic the last time Gary was out he took care of the issues and explained to me what to expect and was very professional. You have quickly won me over.
Jeremy Little is the tech that has been taking care of us a while. He is awesome! He communicates with our Probation and Parole office and he is very professional. When he comes its like he is a friend and not just someone who showed up to do a job. Mr. Little thanks!
Black Diamond Pest Control has an impressive training program for their techs led by Travis Donaldson. Because of this, techs are all very knowledgeable and don’t just treat your problem, they give you valuable information while doing so. …
Danny Watson took such good care of us, he listened to our questions and concerns and explained what the cause could be. He truly knows how to treat people great! I highly recommend black diamond to our neighbors all the time cause of him!
River Baumann is the best extermination tech that we ever had! He is so nice, so professional...understanding of our own personal issues. He really knows his stuff too. Thank you Black Diamond for having such great staff!
Black Diamond has been doing our service at Future Leaders Child Development Center for 4 yeas. The best in the state. Danny Watson pest control does a out standing job keeping us bug free. Highly recommend
We have been using Black Diamond for years and they have been amazing. Our tech, Booney, is personable, thorough and easy to work with. I have recommended to neighbors, family and friends.
I have had my Black Diamond service for years, and will continue to use their service going forward for all my needs. They have the best customer service, every time I have had a issue they are fast and efficient to get it resolved. My technician Brittany is amazing! She is thorough and always arrives on time with a smile. I highly recommend Black Diamond to everyone I know!
Their pest control techs are amazing! It was 97 degrees outside and tech did a fantastic job treating my house. I offered him a water, but he said thank you sir, I have some with me.
Bo has been providing us lawn care for a few years and he has by far been the best! We've tried a few other companies in the past but there's no comparison. In addition to the amazing care that he uses when treating our yard and house, we have really gotten to know him and vice versa. I love that he's taken the time to get to know us and our family. Thanks Bo!
Just wanted to show my appreciation to GaryS, who was out last week to take care of a spider issue. He was very polite and knowledgeable, explaining what he was going to do and why. I really appreciate the fact that he took the time to do this
Dealt predominately with Misty Goldman while exploring Black Diamond! This is an awesome company run by a great group of people. My favorite thing about BD was the k-9 division. Gotta love some pest control puppies!
Just wanted to say how much I appreciated the thorough job that Jastyn did last week when he was out to treat my home. Very competent, I am always impressed with the people Black Diamond sends out to take care of my pest control issues.
We couldn't be more happy with Pete and the good folks at Black Diamond. Pete was able to be at our house within' 24 hours of our initial phone call to them and he did a excellent job spraying the outside and inside of our home quickly and efficiently to help us with an ant problem that had been going on for a few weeks. Within minutes of his leaving, already saw a group of 15 ants digging into the feast/trap that Pete laid out for them :)
Paula and Robert the greatest K-9 Team ever. Always have the best interest of our residents in mind while doing their job. They will go beyond in assisting with helping the residents understand and assuring them that everything will be OK. Awesome Team Work.
I had one of the most difficult raccoon extractions of the summer so far and it was handled masterfully by derrick and victor. I have no attic access and had a family of three raccoons that were living in my vent. These gentlemen came out three times in order to rectify the situation and I can't be thankful enough for their diligence. They certainly deserve some kudos.
Ellen Is amazing I love speaking with her. She is always happy to help with any questions I have.
Excellent! My tech, Booney Holland, not only took care of my problem but spent a lot of time explaining to me why I had the problem, and what I can do additionally to prevent it, and he let me know what exactly he was doing and why he has doing it. It's nice to see someone go the extra mile and not just run in and out.
We are so happy with Black Diamond! You won’t be disappointed trust me! Ask for Travis Boling! He is the one you want to ask for, tell him Sara sent you! ! ! U can’t ask for a more professional and honest and funny guy whose always available anytime I call with questions or need to make an appointment! Trust me you will be happy with their service! Remember, ask for Travis...he is great! I’m so pleased I always tell anyone who is interested to listen! Good Guy and Good Company!!! Plus, their advertisements are hilarious!
The Black Diamond representative we spoke to, Justin Tankersley, seemed very knowledgeable and walked us through the various services. We ended up with a service that would help us with our immediate pest problem and offered a warranty for future problems. He was upfront about cost and while a second competitor offered slightly lower pricing...we did not have the peace of mind of the warranty and we felt we were actually going with the better quality service. We could tell that Justin actually cared about our problem and was invested in helping us. I recommend Black Diamond over all other pest control companies!
We just worked with Josh P. Scott and Ashley. I just wanted to say they all were kind, informative and went above and beyond to explain out situation with possums under our deck (and their fleas) and options for treatment. They spent time with us to help us understand what was going on. They even went above and beyond and checked our home for other issues to make sure our house was in tip-top shape and not invaded by anything else. I am constantly impressed by your crew and these guys were exceptional. Please give them a high five from me. It means a lot when someone comes and treats our come as if it were theres. And someone squeezed us into their day to come out to spray our deck now that we had the underneath open. After they come, we will be able to enjoy our yard again. Top quality service always from you. Thank you. -Meaghan & Thomas (and Spot and Tulip too)
I had a great technician and his dog come to my home with what was a huge bed bug scare! He was a super nice guy very professional and easy to talk to about my problem and assured me it would be okay. Him and his dog Zack searched my entire home and left me feeling very confident! I am over thankful for their service! I will always turn to them for all my needs! Great company and great people!! I highly recommend this company!!
Black Diamond is the best! Sonya Kauchak helped me get my ongoing services set up and made everything easy and seamless! She was so friendly and accommodating to all of my needs and questions. I would 100% recommended BD for their services!
Cody G. was very thorough. He found the colony and eliminated it. He explained everything thoroughly and clearly. He was very kind and friendly to the baby and the dogs.........HUGE bonus in this house!
Black Diamond is awesome pest control. Danny Watson. Is outstanding! Highly recommend!!
I have always got great service here. Today Kristen Erdman helped me and went out of her way to get my regular guy (Travis Boling who is also amazing) scheduled to see me next week at a day and time that worked with my hectic schedule. She was amazing and I really appreciate it!!
I wouldn't use any other service for our home. Jeffrey Hall answered all the questions we had. He was very professional and efficient. Thank you Mr. Hall for doing such a nice job!
Katy Nevins is such a pleasure to talk to on the phone. She is always very nice and knowledgeable when I call in. She gets an A+++ in my book.
JJ does a great job he is very knowledgeable,and pleasant . He is always on time and answers all my questions. I give him 5 stars every time.
Danny Watson, Park DuValle Tech, Not only does he come to provide a service , that is so much needed. He does it with humbleness. I actually thought he was the owner of the company because of his knowledge & the extra care he gives in providing information about the different insects, bugs & rodents. Hard to find people who truly care about their work. He's a keeper, Hope The company owner recognizes who keeps them going.
Black Diamond is a wonderful company. They are very helpful and extremely knowledgeable. Misty Goldman is very responsive and a joy to work. Thank you so much...
Black Diamond does an amazing job every month! All of the technicians are super friendly and are always professional! Thank you for keeping our home bug free!!!
Great service, great professionalism! They use top products and guarantee their work! When I called around, two of the lawn care businesses recommended Black Diamond Lawn Service. I can see why!
Jesse Collins and the rest of the PCM techs i have encountered are great. Jesse is always on time, very thorough at his job and gets rid of my issue every time. I would have to say he is one of the best and is very knowledgeable at what he does. He always explains everything and is very personable and makes us feel comfortable. Every technician that has came out to our house has always made us feel comfortable and that’s great when you have someone in your house every month, now it’s like they are part of the family. Thank you Jesse and the rest of the PCM techs for all your great work. I recommend you try Black Diamond next time you have a pest problem!
First time using Black Diamond and it was well worth it! Ryan came out the very day that I called and located where carpenter bees were making their holes.He was very professional, friendly and informative. The price was very fair. Would highly recommend this company!
Kristen Erdman was extremely helpful when I called. She was polite and answered my questions in a knowledgeable manner. She was a real joy to talk to!
WOW! Black Diamond took care of not only spraying my yard for bugs but they were also cheaper than my old lawn care provider. I now go to Black Diamond for all of my household needs. Sonya K. gave me the best customer service I have seen in the industry. HIGHLY RECOMMEND!
Had a great experience with Amy! She answered all of my questions in a professional manner and made me feel important. Great job!
Darryl Is always ready to help. He takes his job very seriously and it shows in everything he does. Thanks for all you do Darryl lobb .
Travis Boling offered wonderful service and got the job done efficiently! He was incredibly knowledgeable and shared said knowledge the whole time. If I had to recommend anyone to get the job done, it would definitely be Travis Boling! Wonderful guy!!
Where do I start... well Travis Boling 1st and for most is a god amount men. He is a true pioneer in the world of pest control. Along side him are some of the hardest working folks I know. But to try to name them all here would take to long. but just now we are thinking of them.
Black Diamond is an incredible company that is reliable, responsive, and will always do what it takes to get the job done right. The entire team is amazing, and Misty Goldman the director of business expansion is someone with a vision for the where the company will go, but also ensuring every customer gets the best possible service. Can not recommend this team and incredible company enough.
We have tried several different companies to get our pest issues under control but Black Diamond is far and away the best from the people that schedule the appointments to the techs that perform the service they are all wonderful. Gary was at our house several weeks ago and finally got our cricket issue under control. Thank you very much
Black diamond is number 1 on my list, Travis Boling is very professional, friendly, and answers all your questions and I always had a thousand questions for him. I felt very comfortable with him and his knowledge. If I ever have a problem again, I will always request Travis. He turns bad experiences into awesome results. Thank you
Travis Boling is absolutely fantastic. Kind, patient with my questions and just all around a good human. . . unless you're a pest then I guess Travis Boling is your worst nightmare. Because he murders the heck out of those bugs.
I have been impressed by the friendly and professional service I have received from Sonya! She is very methodical in her assistance and also very punctual and accurate when I have a request!
Danny Watson took such good care of us, he listened to our questions and concerns and explained what the cause could be. He truly knows how to treat people great! I highly recommend black diamond to our neighbors all the time cause of him!
River Baumann is the best extermination tech that we ever had! He is so nice, so professional...understanding of our own personal issues. He really knows his stuff too. Thank you Black Diamond for having such great staff!
Black Diamond has been doing our service at Future Leaders Child Development Center for 4 yeas. The best in the state. Danny Watson pest control does a out standing job keeping us bug free. Highly recommend
Their pest control techs are amazing! It was 97 degrees outside and tech did a fantastic job treating my house. I offered him a water, but he said thank you sir, I have some with me.
Bo has been providing us lawn care for a few years and he has by far been the best! We've tried a few other companies in the past but there's no comparison. In addition to the amazing care that he uses when treating our yard and house, we have really gotten to know him and vice versa. I love that he's taken the time to get to know us and our family. Thanks Bo!
Just wanted to show my appreciation to GaryS, who was out last week to take care of a spider issue. He was very polite and knowledgeable, explaining what he was going to do and why. I really appreciate the fact that he took the time to do this
Brittany Brown provides excellent service. Quick communication and fast turn around. She is quick to contact me with issues, and is always friendly and polite.
Dealt predominately with Misty Goldman while exploring Black Diamond! This is an awesome company run by a great group of people. My favorite thing about BD was the k-9 division. Gotta love some pest control puppies!
We couldn't be more happy with Pete and the good folks at Black Diamond. Pete was able to be at our house within' 24 hours of our initial phone call to them and he did a excellent job spraying the outside and inside of our home quickly and efficiently to help us with an ant problem that had been going on for a few weeks. Within minutes of his leaving, already saw a group of 15 ants digging into the feast/trap that Pete laid out for them :)
Paula and Robert the greatest K-9 Team ever. Always have the best interest of our residents in mind while doing their job. They will go beyond in assisting with helping the residents understand and assuring them that everything will be OK. Awesome Team Work.
Excellent! My tech, Booney Holland, not only took care of my problem but spent a lot of time explaining to me why I had the problem, and what I can do additionally to prevent it, and he let me know what exactly he was doing and why he has doing it. It's nice to see someone go the extra mile and not just run in and out.
The Black Diamond representative we spoke to, Justin Tankersley, seemed very knowledgeable and walked us through the various services. We ended up with a service that would help us with our immediate pest problem and offered a warranty for future problems. He was upfront about cost and while a second competitor offered slightly lower pricing...we did not have the peace of mind of the warranty and we felt we were actually going with the better quality service. We could tell that Justin actually cared about our problem and was invested in helping us. I recommend Black Diamond over all other pest control companies!
We just worked with Josh P. Scott and Ashley. I just wanted to say they all were kind, informative and went above and beyond to explain out situation with possums under our deck (and their fleas) and options for treatment. They spent time with us to help us understand what was going on. They even went above and beyond and checked our home for other issues to make sure our house was in tip-top shape and not invaded by anything else. I am constantly impressed by your crew and these guys were exceptional. Please give them a high five from me. It means a lot when someone comes and treats our come as if it were theres. And someone squeezed us into their day to come out to spray our deck now that we had the underneath open. After they come, we will be able to enjoy our yard again. Top quality service always from you. Thank you. -Meaghan & Thomas (and Spot and Tulip too)
I had a great technician and his dog come to my home with what was a huge bed bug scare! He was a super nice guy very professional and easy to talk to about my problem and assured me it would be okay. Him and his dog Zack searched my entire home and left me feeling very confident! I am over thankful for their service! I will always turn to them for all my needs! Great company and great people!! I highly recommend this company!!
Black diamond has been a great experience for me so far. Technician Wayne just treated my house and did an fantastic job. The results from black diamond has been evident as I'm noticing less unwelcomed guests in our home Wayne had a great attitude, went straight to work and explained the different things he was doing. Appreciate the service!
Black Diamond is the best! Sonya Kauchak helped me get my ongoing services set up and made everything easy and seamless! She was so friendly and accommodating to all of my needs and questions. I would 100% recommended BD for their services!
Core aeration and over seeding was performed on my lawn Oct 1. Lawn aeration and over-seeding was performed on Oct 1 Donald Walker and one other tech were very knowledgeable and proficient with the task. Answered all questions in a highly professional manner. I could tell by watching them that they enjoyed what they were doing. Credit goes out to Bo my regular lawn tech. Folks repeatedly stop and comment on how nice my lawn looks. Thanks Bo, you make me look good. Lastly, Ellen McGowen, Admin Ops Agent provides excellent service. Especially when I needed to make changes to my account, they were performed in a flawless and professional manner. Management keep up the good work of providing top notch professionals. Jerry H
Paula and her dog came to my company after one of my coworkers found out she has bed bugs. She took the time to educate us, calm us down, and with her dog confirm we did not have bed bugs at work. Thank you Paula and Lilah!
Katy Nevins is such a pleasure to talk to on the phone. She is always very nice and knowledgeable when I call in. She gets an A+++ in my book.
Danny Watson, Park DuValle Tech, Not only does he come to provide a service , that is so much needed. He does it with humbleness. I actually thought he was the owner of the company because of his knowledge & the extra care he gives in providing information about the different insects, bugs & rodents. Hard to find people who truly care about their work. He's a keeper, Hope The company owner recognizes who keeps them going.
Black Diamond is a wonderful company. They are very helpful and extremely knowledgeable. Misty Goldman is very responsive and a joy to work. Thank you so much...
Great service, great professionalism! They use top products and guarantee their work! When I called around, two of the lawn care businesses recommended Black Diamond Lawn Service. I can see why!
Jesse Collins and the rest of the PCM techs i have encountered are great. Jesse is always on time, very thorough at his job and gets rid of my issue every time. I would have to say he is one of the best and is very knowledgeable at what he does. He always explains everything and is very personable and makes us feel comfortable. Every technician that has came out to our house has always made us feel comfortable and that’s great when you have someone in your house every month, now it’s like they are part of the family. Thank you Jesse and the rest of the PCM techs for all your great work. I recommend you try Black Diamond next time you have a pest problem!
I have Black Diamond's turf maintenance and termite warranty. I have also used their landscape guys and had wildlife removal. These guys are top notch. Very professional and always a pleasure to do business with.
Kristen Erdman was extremely helpful when I called. She was polite and answered my questions in a knowledgeable manner. She was a real joy to talk to!
WOW! Black Diamond took care of not only spraying my yard for bugs but they were also cheaper than my old lawn care provider. I now go to Black Diamond for all of my household needs. Sonya K. gave me the best customer service I have seen in the industry. HIGHLY RECOMMEND!
Had a great experience with Amy! She answered all of my questions in a professional manner and made me feel important. Great job!
Robbi Tyler and Katy Nevins are SOO great to work with!! I have experienced excellent customer service from them for over 5 years now. I appreciate their enthusiasm and can-do attitudes! I definitely recommend Black Diamond Termite and Pest Control (and Robbi and Katy are at the top of my list in who to ask for specifically :-D).
Where do I start... well Travis Boling 1st and for most is a god amount men. He is a true pioneer in the world of pest control. Along side him are some of the hardest working folks I know. But to try to name them all here would take to long. but just now we are thinking of them.
We have tried several different companies to get our pest issues under control but Black Diamond is far and away the best from the people that schedule the appointments to the techs that perform the service they are all wonderful. Gary was at our house several weeks ago and finally got our cricket issue under control. Thank you very much
Brittany Brown is awesome! She handles the invoicing she submits to our agency for payment and it is always correct and easy to understand! She us always on time and responds back quickly! Never have any issues with her and Black Diamond!
Brittany Brown is my go-to-person when I have questions or need to set up Pest Control Services for the clients our agency serves. She is knowledgeable, friendly and efficient, and definitely a 5-Star performer. I would recommend Black Diamond for any Pest Control needs because they do a great job and have great people working for them, Like BRITTANY BROWN!
Travis Boling is AWESOME! He also may or may not have magical superpowers. Either way, 10/10 would recommend.