We offer you all the information of real people who are using the products of Orkin (Pest Control) around Florida area.
At the present this business has a rating of 4.7 stars over 5 and the score was based on 490 reviews.
You must have seen that its rating is basically the highest, and it is founded on a very large number of reviews, so we may conclude that the valuation is very credible. If people have bothered to give their feddback when they've done well with the service, is that it works.
As you know, we don't usually stop to set evaluations when they are correct and we usually do it only if we've had a problem or issue...
This Pest Control is classified in the category of Pest control service.
Jesus was amazing. I called in to cancel service because I was Not satisfied with the service.They sent Jesus out to my resident the next day and he was there for less than 2min and was already able to identify the issue. Even doe Jesus didn’t spray or leave any traps behind I was really satisfied with his service. He took his time to walk thru ALL three unit to point out the issue. He took his time to explain everything. I will LOVE to have him as my tech every time.
Charles was professional, informative and thorough. I was guaranteed that the rodent would be caught and 48 hours later, Charles came back to collect the pest. I spent a month trying to catch it and he did it in 2 days. And he cleaned up the decaying mess. The service from Charles and the Orkin office was fantastic.
Our Orkin man, Ernesto Vasquez, does his job so seamlessly and thoroughly well that we literally forget we have have one! When he shows up every other month, we get quick uncomplicated service. He always makes sure to ask us for feedback in case we’ve seen any bug action, always remembering our prior instructions and preferences. We love to forget Ernesto because that means he’s doing his job well.
thank you for a fine job
Quick and professional but did not arrive during the 2-hour window given.
The representative Josiah is great. Unfortunately I need to do more cleaning for a better result. I appreciate the financial representative working with me from month to month to schedule payments. The pesticide are non toxic for my small dog and I. With fans on and window open, we don't have to vacate the unit for very long
I’m very impressed with Orkin’s service. Charles is very flexible and professional! I would recommend for pest needs!
Orkin technician David was very thorough and responded quickly to the need to prevent the centipedes, spiders, etc. from coming back. He treated the inside and outside of the home. Now we need to determine if these treatments actually work, as I cannot have a vacation rental with centipedes in guest's beds and large spiders in their bathroom.
We've had this service almost two years. They always call ahead to set up an appointment and we have no bug issues.
Mario was excellent. He was well informed, courteous, and took the time to explain. He came out the same day we called and spot treated problem areas. Thank you.
Mark Frank Kohn is very professional. I called yesterday to let him know I have signs of termites in my apt and he called me this mornin to ask if I was home and came within 1/2 of the call and placed an order. I am very pleased with Irkin and especially with Mr. Kohn. A. Jasco
Orkin techs are always profession. But I have to way that I am upset because they switched from a customer based company to a company based company. It's all about them now. What I mean is that I used to be able to arrange a time for service directly with the tech. Now I am forced to call the office. I can no longer text which is quicker. This week I had to reschedule and was forced to call the office a second time instead of text. A woman confirmed to me that service would be today between 2-4, yet the tech called to ask if he could come earlier because he had me on his list from 4-6. The more people involved in scheduling the more it gets screwed up. Now that Orkin gives a time window, it locks me into being held hostage in my own home. I cannot take a shower or take a nap for fear the tech will arrive at the time I am busy. I hate the new scheduling and am thinking of finding another company that allows me to set up my appointments directly with the tech. Orkin used to stand for great customer service.
Orkin provides very good service, you can pick your own service day the staff displays professionalism.
Pests are gone!
Great service
Josaya was dedicated serious technician. I am so glad that he comes.
Thank you, orkin! Nick is prompt and professional.
Excellent job, thank you.
Always great job doing our home!!!
Fred is very professional and very friendly ! Great job !
Great service! Technician was professional and knowledgeable.
I value you survive you guys are good and continue the good service
Excellent service! Very polite and professional. Explained to me everything that was done and why. Highly recommended!
Under staffed, long wait times for termite treatment.
The $99 promotion requires a contract which was not stated when I booked my appointment over the phone. Such a waste of time.
The gentleman did an excellent job. Mario is very approachable and efficient. He listens to your request.
Angel is incredibly responsive and does a great job!
The Orkin staff is awesome! Friendly, work around my schedule, and never comment about my messy apartment. And, I never have to worry about bugs!!!
We occasionally see pests and whenever we do our Orkin Man is on the case and rids us of them almost immediately. We are very satisfied with our service and our service person. Thank you Orkin Pest Control
Great customer service! My Orkin man is the best. He follows up and makes an effort to ask questions and exceed expectations.
By far the best pest control service I will ever have plane and simple. The poison doesn’t sink up the house, the employees are truly friendly and helpful. Even would I tried to think of something to complain about I honestly couldn’t come up with one. I’m terrified of bugs and these guys have me a break from that, until the poison wares off (usually 2 months later). Btw the poison works, i’v had 7-8 inch centipedes that didn’t even make it through the wall, also the outside lady just as long 1 month and 1 week after spray I had 2 large centipedes 11 American (flying) roaches dead up against the side of the house.
My service technician Angel is the best technician I have had with Orkin. He is extremely nice and professional. You should be very happy to have Angel as an employee since there were times that I had terrible service reps. I am very pleased with my service because of Angel. Thanks.
My experience has been phenomenal; all questions and/or concerns are always addressed immediately and I get follow-up calls just to ensure my expectations are being met. My technician, Josiah, is very personable and professional; a small town feel to a large company!
Fred is great, and on top of us as far as appointments go!
I called this morning. Early. Spoke to a really helpful guy that was very patient with me while I texted my husband. He quoted me a price. I thought sounded a little high. He came back with a $50 off initial visit. Instead of $139. He came back with an $89 charge initially and $44 a month with a money back guarantee if we’re not satisfied. No penalty fees if we cancel at any time. They scheduled me an appointment between 10 & 12 that day. A guy named George came and was very nice. He was very thorough & explained everything he was doing. So far we are very pleased with the service. Top notch.
Sale person is trash no Customer service they can’t even keep up with appointments or call backs had people waiting all day for follow up and nobody called nobody called to say when they will arrive nothing a guessing company
Always cheerful and professional service.
Good service when they came, but sometimes took over 2 months to respond to my calls. Just too busy to help even when termites were very active. I averaged 6 or 7 calls for help.
No communication. Takes forever for tech to get back to me. I had to call the main number and speak to Manager who is always very nice and accommodating. He explains everything thoroughly- something I don’t get from the tech assigned to my home. I’m giving Orkin one last chance otherwise I’m switching to one of 2 companies highly recommended to me.
Abraham is the best and most personable tech I’ve ever met. Makes me recommend Orkin every time! No pests in my home anymore and the ones who get in seem sluggish and sick and easy to squash!!!
Best pest control company Great service and they get the job done
Been using Orkin for over 20 years. Very satisfied with the service.
“Ben” has been taken to the morgue. No vacancies here thanks to Orkin
Friendly service Thorough Affordable I like the monthly attention
I’m very happy with the service we received for our initial treatment. Started seeing bugs die right away. Will definitely be keeping the service for the full 3yrs we will be in Hawaii
Very satisfied with the service provided. The customer service , the technician as well as the supervisor explained everything and answered my questions in a professional manner. I appreciate good service.
I'm not sure if this review is necessarily for Orkin or my favorite Orkin Man, Abe! Abe is absolutely amazing. He has never missed an appointment (where I can't say that I've been so honorable). We have 4 English Bulldogs & a parrot, and while appling treatment he takes all of them into account. When he arrives, him and I have, after these couple of years formed a friendship more like brother & sister than client and business person. And if we have any problems after treatment, I know that can call Abe and he will be out that same day to fix whatever it is. Sincerely, Sylvia Foster
Great service. Professional technician
Very professional and love the service.
Neal does a great job and you can tell he takes pride in his work. My only issues is I need to call for a appointment vs Orkin calling me.
Living in a condo surrounded by others, Orkin has taken care of our insect issues. Visits are adjusted to my schedule. Kaleo is quick, efficient, and I know I can call him if there's a problem.
Ronny and his team were very good at what they did. Ronnie got the birds out of the attic and sprayed it for mites, etc., and the other 2 guys, whose names I didn't get, put the vents on. They were really friendly and it took them no time at all. That was Thursday. So, now it's Monday, 3 days after the bird removal and we (husband, myself and the packers) smell this weird smell, like something died and it is coming from the attic. Hubby called Orkin twice and no one has called us back. Would love to give a 5, but until all is square away, I can't. Something was left behind in the attic. HELP!!! Ronnie came out and did what the company claimed they would do. We are happy with their service and will continue to use Orkin in the future.
Fast friendly service . Service tech very prompt and friendly. Tries to accommodate your schedule as much as possible. The ongoing treatment s have worked great. I had seen no signs of the previous roach infestation I had in the beginning. I highly recommended Orkin and Fred!
I can’t comment yet on whether the issue will be solved as we just got started, but at least I can say the quality of service and speed of attention was outstanding. I called last night and they came today before 9 am. I had called their competitor first and the first appointment they offered was 5 days away! As if one can wait! So thanks for such a quick response!
Amazing experience as first time home buyers, making sure pest & termite control is one of the many things you have to think for the future of the house. Puntuality, great service and one more thing following after 1 year as part of their great service, thank you to Orlando Amaris for his insisting calls and texting reminders and getting back to us promptly.
This is a good service and Fred is very helpful. He gives a lot of tips and is knowledgeable and professional.
Great, friendly service. Is very accommodating with my schedule. Products help with the any bug problems we may have.
Exterminator, Jose, did a good job. He tried coming earlier than appointment of which I was unaware , but he left a phone number to contact him, which I did and came to my house 30 minutes later.
We had a mouse problem in the house, it was trapped in a room. We needed someone to catch it for us. Abe did a great job, he didn’t stop searching until it was found. Excellent work!!
Great service and the tech was very wonderful! He called to let me know he would be late due to his employer adding another customer. I let the tech know that I had a party to go to. He called me back and told me not to worry. He got here on time and was very thorough with his explanation and his service. Woupd def recommend Orkin to my friends and family.
Great service, have not had a problem with insects and bugs since I started using them over a year ago.
Fred is always professional, friendly and quick to respond to my messages. Highly recommend!!
My Orkin Pest control technician shows professionalism and concern. He makes suggestions that would benefit my property. I have been with Orkin for 10 years and their service has always been outstanding.
Very happy with our orkin guy. He gets the job done and he is very friendly. Nice guy. We have not had any problems and we don’t have any big problems now it’s all taken cared of. Thanks Orkin
Jordan was on time, friendly and efficient. He explained everything to me about the process and answered my queations. I highly praise him for his work.
Great response time. I had contacted other places for quotes, prices were either unreasonable or I'm still waiting for a call back. From customer service to day of the inspection the staff was professional and friendly.
He is very thorough and helpful, giving me suggestions and solutions or willing to research a solution to my garden pests. He’s very pleasant, thoughtful, polite and friendly. Very professional. Thank you, Mr. Park!
I am not happy at all. The technician did not pointed out all the entry and exit points for the rodents. Plus the glue board trap they left could not hold the rodents. They messed up my whole rug with glue in it. I am very disappointed. I thought they would be high tech advanced exterminators. But I could have done the same thing they did in one fourth of the cost. Dont waste your money guys.
Abe has been conscientious in maintaining our property free of ants, roaches and other pests. He has been pleasant and professional every visit. I highly recommend him and Orkin.
Excellent service Very friendly Very flexible schedule
Charles was very thorough and courteous
Carlos was amazing! He could have just done the job and left, but he went above and beyond. He explained each step, explained the process and answered all of my questions and concerns. He provided excellent customer service and was very personable.
Always willing to go the extra mile, look forward to the appointment since the techs are very friendly.
We has being using Orkin service for about 6 month with excelent results. His employees are very polite and always are available. I recommend this company.
Always professional. Efficient work. Great products that provide a barrier between my home and the critters!!!
Great service and knowledgeable to the issue we had due to rodents....Always helpful
Very good services.
I have not seen the results as of yet but we had a few issues. This was for my mothers home to whom is elderly. 1st it was an issue with the contract I was not informed by the phone rep that a contract would need to be signed when the tech arrives. 2nd the phone rep input the wrong CC information so it came up as declined I was not onsite due to work and had to give CC information to someone else. 3rd once the card showed as declined the service tech stated that he had another appointment to go to and didn’t have time to my niece prior to me giving him the correct CC information. I’m believing that the treatment done to the home will be better than your customer service representatives. As I am a technical supervisor for a company I assure you that this is not acceptable from a customer service aspect.
The service is good. Since using their pest control service, we haven’t seen roaches or had major bug issues. However, they’re customer service is horrible. They are usually very rude and uninformed when calling their local office and their technicians are even worse.
Yun is such a GREAT person
It's so bad cause I cant remember the guy name but he was extremely help6and very nice , he was fast and good
The service person was very polite and thorough. Since I've had my contract with Orkin, I have had no issues. At the beginning, I saw immediate improvement.
Our technician was a pleasure to have in our home, he was very knowledgeable and took his time to explain the treatment process and what we can expect. Awesome service!
Very quick service came out as soon as I had a problem Mario was very professional
Service was awesome. Orkin employee Josiah Dallago was very nice, and knowledgeable about his job. Always punctual. If he was late always kept you informed. Took care of our bedbug issue very well!
I’ve had three different service techs but never have they skipped a beat on my services. They ALWAYS ask if I have any concerns and help me out with information to avoid future issues. I also love that they call ahead and let me know when they will be around. I have had issues with billing but overall, I wouldn’t recommend anyone else.
Orlando was great to contact me and reschedule after I missed my first appointment. Then he came back same day after I failed to meet with him at the scheduled time. Once arrived, he was very professional and addressed all of my concerns
Great service. Had one minor issue initially however, called ORKIN about it and they resolved the issue by the next business day. All bug traps & sprays are working great. ITS AWESOME.
Our technician was knowledeable and personable. He taught us about the habits of the insects he was treating and ways to prevent them while our treatment plan was working. I highly reccomend orkin for any pest problem!
I am really satisfied with the services I’ve Been receiving from this company. We haven’t been seeing roaches ants and fleas since they’ve treated our grounds and interior of the home. Also the technicians are friendly and does a good job!! Thank you Orkin
I have Orkin provide services for mosquito and Cockroach prevention. I am very satisfied I think in 4 years I’ve found 1 roach in my house and the mosquito service helps to minimize the amount of mosquitos in my yard thus allowing me to enjoy the outdoors. Eduardo provides beyond excellent service and I trust him fully!
Orkin is the best pest control company. I’m a loyal customer of over 5 yrs. The staff are very informative on all pest in the area
The technician was very professional, polite and thorough.
Jordan was awesome! Thanks
Great customer service by Abe (Technician). Abe is very accommodating in scheduling my service because of my dogs and he is very helpful in addressing my pest control needs.
Very satisfied with Orkin service! Ernesto Vasquez the gentleman who does the service is polite & efficient!!
Carlos was fantastic! However the technician is a different story. I sign off on his work assuming that everything was good, especially with him cleaning up behind himself? I noticed the chemicals that he sprayed in the attic was on top of my washer and on the floor. I went out to his truck and mentioned it to him, he was not concern or carrying. Because of him I will only use Orkin for what I contacted and will not recommend Orkin to anyone else. You can not fathom how much potential business you loss?
No stars!!! First of all the service sucks.... the inspector no showed 3 times on me and I had to reschedule 3 times... u can’t reach customer service when u call... u have to pay up front for service for 3 yrs $5,000... maybe that’s why the service sucks .... now when the inspector shows up he tells u what u see in ur house... they don’t want to treat it.... then they schedule a guy to come spray a month later after the so called inspection... I don’t believe this is a real company... it has not gone right sense I spent my money...the commercials are awesome for Orkin.. but the company sucks... I will never ever recommend this company to a rodent let alone a person.... I’m still in disbelief... and don’t bother to call cooperate... it’s a joke... I would love to get my money back.....I cannot believe the bad service we received...
I have used Orkin service for quite some time now. They are great and a pleasure to work with. My tech is Alan and he is always on time and does a great job. He answers all my questions and ask if I have and concerns. He is always available at what ever time I need to schedule an appt. Alan is the best tech by far. I’m the Miami Gardens area
I am happily satisfied after the technician first visit, now that I know how the critters are getting in. I am in the process of having the back door weather sealed. I am so appreciative for your services.
Orkin has poor customer service. The guy was suppose to service my house and never showed up. I told him twice in the past that I had problems with ghost ants. He argues with me about not spraying inside my house. Now thanks to Orkin my Christmas breakfast was attacked by ghost ants. And I think Orkin should pay for it since whatever was put down the last time made even more appear. I never had so many until Orkin called itself treating it. The service guy has a lousy attitude and after the first visit to my house I wanted to cancel my contract. The sales guy was great but that second guy who came to my house need a workshop on customer service.
Orkin in Hawaii has been nothing but amazing. Always care about any pest control issues even when brought up last minute. Dave based out of Oahu Orkin is awesome. Couldn’t have asked for a better technician.
Jordon has always been a complete gentleman from the time he calls to make an appt to the time he says his goodbyes. He’s also very knowledgeable and very thorough in getting the job done when we find any specific issues at any particular time. He always makes time for us as well, which means a lot to us and is greatly appreciated. Jordon is always a 5 star in our book!! Mahalo Nui Loa!! Aloha~
Today, July 31, 2018, I had my initial meeting with the Okin representative, Mr. Gustavo. I was very impressed with his professionalism and customer service. He was an attentive listener and kind. Not once did he pull out his cellular; his undivided attention was on the procedure and formalities of the contract. All of my questions, and I had plenty, were answered thoroughly and with great patience. That I appreciated tremendously! The evaluation of the home was done expeditiously and with great care. I was even more impressed with how flexible the Orkin Company was in scheduling services and their attention to details, i.e. does anyone have respiratory concerns, are there pets, preference of schedule times for service etc. Finally, before the field representative left, I received an awesome follow-up survey type call from a LIVE HUMAN BEING, William, to assess my satisfaction and to WELCOME me to the Orkin Family! I’m looking forward to doing business with the company, which was highly recommended to me by a friend!
Have always had prompt courteous service with Orkin.
Trust Fred completely, he is always professional, thoughtful and ensures our home is protected from the bugs and birds that pester our home.
He was very professional, makes you feel proud about being a customer of Orkin, and treats you as family.
Great experience. Explained the process and were very patient with my question, concerns and my dogs :). Our technician Abraham was personable, knowledgeable and efficient.
Very happy with my service, and service professional man. Thank you
I have found Orkin to be professional at their job. Polite, attenative to details, and deadly to bugs. Which is what any paying customer wants from a pest control company. They were also a great help 3 years ago with bedbugs. Orkin came in and bedbugs went out. Haven't had any problems since.
Good technician and good service also good customer service
Love everyone I have dealt with at orkin. Jeremiah most recently and Won who got promoted!
Excellent costumer service: technician was awesome, he answered all questions. He was very patient
Calling for the appointment was easy and quick. Everyone were very professional. Mr. Ellin the Orkon man was awesome. He explained step by step for the process. Very nice, respectful ,and patient with our many questions. I will continue to do my business With them. Great company.
Carlos is Promenade at Aventura's regular technician. So far, he has done a phenomenal job in being on time and servicing our residents concerns. He always comes in with a smile and encourages us to call him if we need anything.
Great customer service and very thorough in the job
We have had Orkin for years now, and while I will say we're mostly happy, we're also somewhat miffed. There have been a few times when "ENEMIES" (our name for those R-bugs), and though Orkin has come right away to refumigate, what bothers us is that we recently learned that Orkin will longer fumigate inside unless we report an ENEMY sighting. Yet, over time, our bill has gradually increased while the service has decreased. They claim they use better chemicals that don't require inside spraying, but if that's true, why the perpetual price hikes? We used to pay $70 every two months for inside and outside treatment. It's not like that anymore, on either front (price, nor areas treated). We never signed up to "ASK" for treatment, just like they never have to "ASK" for payment. Seems very one-sided.
The orkin inspector and exterminator were very nice, knowledgeable and professional, and once the problem and treatment option was determined, they came the next day to get rid of the termites! I was so happy to get this taken care of right away! I’m glad I chose orkin!
Travis is the best!
They made an appointment and were thorough in going room by room plus placing traps in the attic where there may be a rat. I recommend Otking pest control.
great service and support...took care of a huge ant problem without risk to our pets
Charles is very efficient friendly and helpful. I have a bug free home. Thank you so much.
Very professional it would be nice to receive a call or text to let the customer's know you are on the way and they are helpful with questions
The first day my Technician was suppose to come he never arrive. I was charge $95 for a fee that was not even worth the service. The Technician didn't check our garage or nothing. He went in a few rooms and said he don't see the problem. The manager was nice but he was late coming. We waited for a tech for almost 2 days
I’ve been using Orkin now for about a year and half. They are a super company. Nick my service man is very efficient and does a great job. I have been super happy with Orkin’s service and the work Nick does. I have a contract and it’s just so nice not to worry about when they are coming. Nick calls to verify an appointment and we are good to go. If you have any problems and see a pest you call and they have someone there immediately. I am super happy with Orkin.
We consistently get good service from our Abe the Orkin man. And cockroach sightings dead or alive has been reduced to less than 1 per month.
My service person , Edwardo, is excellent. He communicates with me to make sure it is mutually convient for his service call. The effectiveness of the produce is very effective and does not create discoloration or an objectionable order.
Great service!
Great service. The pest control specialist was very helpful and friendly. He knew exactly what he was doing. It was a great experience.
Very courteous and professional.
Our Orkin man is always timely and efficient. We have had a great experience in that we had a pesky ant problem which seems to have disappeared by way of the timely visits.
Orkin employee,Jose - He called to educate me on what he did and on what to expect. Very professional and friendly
I got recommended to Orkin Pest control from a friend and I have to say they are awesome I called and they came out that same week my pest control guy. Jorden was very nice he explained everything to me and told me what he was going to be doing to the house. He comes out every 2 months.
Josiah is great! Super friendly and very helpful!
We love our Orkin man! He is timely and thorough. Ernesto also has a great manner while inside our home. He helps educate you and makes sure to take great care of your home.
I have been a long time customer of Orken and really like the service provided by Young. Thank you for your service!
I am a first-time homeowner who is often overwhelmed with do it yourself projects. The folks at Orkin have been amazing in guiding and providing quality service to our home. Peter Castanon gave us a thorough home inspection , explained all services and provided us with an affordable payment plan. We are very grateful with our first service by technician (Jesus) and the follow up calls from customer service (William) right after the first fumigation was again informative and provided us with peace of mind for pest control in our home. I would recommend Orkin to anyone in need of pest control. Simply put, they care about your family and your home. Thanks again
The friendliest and most professional person on the beach! Does his job very well and Is very respectful (puts on shoe wraps, tells you where he’s going, asks how things are and knows your house and the history). No one is better!
Just had my first service. Friendly, professional, and informative. I am hopeful.
My Orkin Technician - Ellen - is super accountable and accessible and explains things so that I can easily understand. I appreciate his diligence and knowledge and the excellent quality of his work!!!
The service man did a good job.
Abe is always friendly and provides excellent service. Happy to always chat with him when he comes to the house for service. Thanks Abe
Great customer services and if something not right don’t be afraid to mention it. What ever the problem been g or small they will do what it take to get it right. Thank you Jesus blanco
Our Orkin representative Ernesto is the best! He is very detailed with his work and is always asking about any concerns we may have. He is definitely on top on his work. He has a very family friendly persona and we are very happy with his service along with the orkin products.
Very professional and thorough inspection. The inspector was running late for our appointment due to very wet weather and traffic conditions and was very courteous in phoning to let me know that they would be running late. Very excellent customer support!!!
Orlando Amaris very courteous and thorough. Excellent service
We love Orkin but this appointment had some issues and confusion with scheduling. They have to send out another technician to finish the job.
the company sold me a non tent service to address termites at a rental property. it did nothing to get rid of the termites. the cost was almost the cost of renting the home. they said I had a guarantee on the non tent service, however they then wanted to charge me almost double for putting on the tent. I call to speak with manager who never took or returned my calls. I ended up using a different company that was very professional and took care of the problem. So no I cannot recommend Orkin. I recommend that you save your money and use someone else.
I like the services we get.from Orkin.our fumigator Ernesto very professional and helpful he take time in his job always ask me about any concern we might have.
Technician Travis Mobley is awesome! He is professional, friendly, and most importantly a man of his word. He arrives when he says he will and asks if I have any areas of concern. Customer service means a lot to me and Travis is the reason I continue to be a loyal customer.
Jesus is very professional and arrived on time. He has a wealth of knowledge and was able to provide me with a plan tailored to my needs. I am very happy with my service.
Very good service, rapid response
I was very pleased and satisfied with the past inspection service. I had requested an inspection online and received replies by both phone and email within an hour, and the inspection was completed the next day. The inspector was very polite, knowledgeable, thorough. Well worth the inspection fee!
We have had amazing results with Orkin and they are very knowledgeable. Juan and Josiah have both been extremely professional and informative when at our home. Highly recommend!
While I signed s contract and I paid for the initial service and the technician was supposed to return to evaluate the traps he set to make any necessary adjustments, he nor anyone else returned to do this. No call or anything and we set the appointment time and date. No call no show. How can your work be effective and maximized?
I can’t ask for a better service from Ernesto , very professional and reliable.
My service was on time and everything I was concerned about was addressed always good service.
Excellent customer service, great company, no bugs,hooray!
Technician was on time and professional. Outstanding customer service skills
Great customer service! Our technician Josiah is very professional and personable! I have recommended him to neighbors and will continue to recommend Orkin! Thank you for a job well done each time!!!
So far the agents who have come are professional,they know what they are doing,but most of all,very friendly,patient and easy to talk to...to ask questions
Professional engagement and execution
Angel is amazing and knows what customer service is about. Thank you. He helped us resolve our issues and is very professional and reliable person.
Ernesto is great! He is punctual, friendly, and really knows what he is doing. He took care of my issues after the first visit and has maintained my home pest free ever since. Highly recommend.
Review of service for 1280 102nd St. Bay Harbor Island’s Angel takes care of my home. The service he provides is excellent! He is an asset to your organization. I’ve been an Orkin customer for many years. A few years prior to Angel, your service was unacceptable. I spoke with the manager at the time & was ready to end our long association. Angel is the only reason I remain a customer.
The local office was amazing to deal with kept it easy and showed up on time they were helpful, friendly and the best service I have gotten from a big company in a long time I would never go anywhere else for pest treatment for move outs or any other pest problems I have in the future.
Excellent service, professional and polite, and very clear explaining everything. Thank you Gustavo! Update - met "my" exterminator today, Ernesto. Super happy with him as he is extremely polite and courteous. My grandma was here and asked him the same 2 questions 5 times and he answered professionally and kindly each time. Rare to receive that level of service these days. Good job, Orkin. Take care of Ernesto! Update 2019 - have not seen 1 bug, ant, fly, etc since Orkin service began. Ernesto is still my guy and he is great. He is thorough and knowledgeable and very polite. He also has a great memory, remembers all my family and of course my grandma. :)
Excellent service. Eduardo is fantastic.
The Orkin personnel who came out was professional and explained the treatment to me so I would know exactly how he was going to take care of my problem. I am very happy I went with Orkin. Travis represents your company in an excellent manner. I will continue to use Orkin pest control.
The agent is always very professional. I am very satisfied with the service.
Elder is a great worker. He is punctual, professional and efficient. He is friendly and I always request him to service my home. Thank you Orkin!
I am so glad that I called Orkin. Ernesto was so knowledgeable and friendly and I feel so comfortable kn oh wing he will be protecting my home from any pests. Thank you
Orkin has gone beyond the call of duty with me! Granted they caught the father of all fathers eat and is now their poster rat but they understand the significance of disease and pests and rodents. I would never use anyone else from Makaha to Hawaii Kai!
I’ve been with ORKIN for many years. They are very professional and I never see a bug anywhere near my house.
Charles is thee BOMB! He knows his stuff, and has helped us out in many ways with keeping our house pest free. He is kind, courteous, and respectful! Oahu is lucky to have this man on their team!!! Mahalo Nui Loa Charles
The best service! Friendly, knowledgable technicians that listen to the customer and take their job very seriously. We’ve seen amazing results with Orkin. Highly recommended.
Excellent service. Jack was very knowledgeable and courteous. He answered all my questions and offered helpful advice It was a great first time experience with Orkin Thank you Clara Otazu
We love Josiah! He’s so sweet and respectful. What a wonderful job he does. Thank you Orkin! Warmly, A very satisfied customer Rachel Linhares Harbor Square Honolulu, HI
Carlos is very professional and honest I will always use this company great job and prompt service.
For years I tried to win the cockroach battle on my using, first using natural products, later giving in to more conventional do-it-yourself products, until o.e day I conceded and called Orkin. Our Orkin representative listened carefully to my concerns, laid a plan of action, and his his expertise and range of products was able to get rid of the problem using less quantities of stuff and less nasty stuff than I had used. He also educated me on how some of what I had been using could be worse for my family than I realized because I was applying it incorrectly. Orkin has been very considerate in scheduling and billing matters. I highly recommend them.
Wonderful serviceman always a joy to have him come by and the scheduling and timing is great...
I love the services I have no problems and I love my technician he doesn't amazing job every time he comes!
Orkin has been really helpful in controlling our pest problem. Initially it took a couple times to get rid of the pests, but they were very thorough and helped us get it under control. Our Orkin guy, Neil, is very flexible and does a great job!
Mr Khan is extremely nice and profecionl Knowladgeable man in his field.
Carlos has been our technician at Royal House Apartments for years. We highly recommend him. We always get positive feedback from our rental tenants regarding Carlos. Great guy, very professional!
When I started my service with Orkin, I didn’t see how it was going to be any better! My tech Allan has been AMAZING!!!He has thoroughly explain the whole concept of these creepy 4-Legged TERRORISTS!! I have loved your strategy Allan! Finally NOT ONE lives
When it comes to Orkin the experience and service comes down truly to only the technician assigned to you. Luckily for us we have a great tech named Enrique. He definitely goes beyond to service my home, anytime theres an issue even if it's not on my schedule month he swings by and takes care of it. Definitely recommend.
Confident and sure-footed. Knew their stuff, did their monitoring of progress like clockwork.
So glad I decided to contact orkins amazing Service each time no complaints
The Orkin man did a thorough spray, told me what the bugs were (German cockroach) and how the spray would kill them slowly over 2-3 days, and how to deal with them. Very thorough and informative.
I am always pleased with Orkin Pest and Termite Control. They are so personalized to exactly what their client needs. There techs make me feel comfortable and comfortable with what every they have to do to feel at home doing a great job. In the most uncomfortable situations. They listen to your needs, and they show that they care. Thank you Orkin for never dissappointing me and continuing to do an extremely great job. Catrina Hudson
Charles & Anthony were very informative and helpful. I’m giving a rating of 5 stars because Orkin made up for the initial mess up. I had an issue with my first service, no one showed up or called for my first appointment. To be honest I was ready to go elsewhere. Orkin was apologetic and compensated me...it showed that they value the customer and owned up to their mistake! Thank you Orkin!
I’m only rating four stars instead of five because today was our first service and not enough time has passed to see if our pest problem has been resolved. The tech who came to my house was great. Very thorough, answered every question, took his time, and was very friendly.
Fred from Orkin has always been on time and helpful. We developed a horrible roach situation over the summer so even though the place we live has exterminator pest control, Orkin does not have powerful enough chemicals to keep roaches out of our unit. Even had weekly service for a while, we still have roaches. I know raoches are persistent but I would have thought a well know pest control company would be able to resolve this issue. I keep and have always kept my place clean so even if they are coming from another unit, Orkin should know how to get this under control which is not the case as the roach traps still collect many roaches.
Great reliable service
Service rep always contacts me last minute. When I try to find time for him to meet me when I’m home to treat inside the house, it is near impossible to coordinate. Even with the treatments, it never seems to treat my bug issues. That may be due to my proximity to water but I feel like there is nothing specialized about the service that they do to treat my property. Average at best, hence 3 stars.
Doug did a fantastic job using the most effective means to mitigate pests.
Great service!!
Orlando was very courteous and professional. Excellent service.
I think that Abae is wonderful person. He is very knowledgeable and he answered all my questions. He is a very pleasant person and I think he brings great credit upon the organization. He should be considered for promotion.
Carlos is super professional & patient. He helped me look for my gate keys that I misplaced in my car and also helped me lock my gate once he was done with his inspection. We need more people like Carlos in the world. #MiamiDadeServiceInspector
I’ve had this service for years and it keeps our Florida home free of all the pesky insects that thrive in this environment. My technician is usually prompt and efficient and always courteous. He’s also the reason I no longer like potluck dinners! Good service!!
Charles was very courteous and thorough. Great attention to detail.
Techs were very helpful and professional. They did a excellent job of spot treatment and ground treatment. I will definitely hire Orkin again. Thank You Very Much!
Travis is great Overall good experience
Customer Service and all interactions are amazing! I’m posting on behalf if my daughter (she doesn’t like doing surveys
Using Orkin services has been one of the best decision I’ve made. They are very professional and pleasant to do business with. The rep assigned to my area is also very professional and always on time.
We had a lot of pesto roach problems last year but since Orkin comes every other month to our home we have absolutely no roach or ant problems at all
Excellent service. The service man always takes time to get my specific needs.
Great professional service we have not had any problems since we’ve been using Orkin regularly. I would highly recommend them.
;( no car service !;( I have spiders !
Always very professional in my service for monthly treatment. Won and Fred have been great!