Reviews of Kirkwood Pest Control (Pest Control)

Robert Page, Jr

Kirkwood Pest Control was sought out by my realtor/lender for an inspection prior to buying my home in August 2017. Fast forward to January 26, 2018, I receive a certified letter via USPS stating that I am being sued for not paying my “bill”. In the packet, the company claims that it sent a bill via email 4 times....I never received anything (I can provide proof by searching my inbox). They also claimed they sent a hard copy via USPS....never received anything through this method, either. The company requested my contact information twice from the realtor/lender so they should have my phone number. The company never picked up the phone to call and verify with the CUSTOMER (me) that I had received the “bill”. All they did was jump directly to the court system and file a lawsuit. Personally, I would fight so that I wouldn’t have to pay them the money because I don’t think they deserve the money due to lack of notification. But I travel all the time so I don’t have time to fight it. If I would have done my research and saw that they have had a lawsuits against them before, I would have never agreed to hire their services. Plus, how is a pest control specialist certified to inspect wells and septic??? DO NOT USE THIS COMPANY!!!!

virginia sheppard

We had used Kirkwood for our beach house. At the time we thought they did a good job as termites had not returned. This was 8 yrs ago. Then we have put the house up for sale and buyers paid for pest inspection. Kirkwood is who they used. They concluded they couldn't tell if had termites due to the insulation and they found a few dead ones. Well that tells me they never cleaned up after they did the service. But what really roils me is they included our receipt from several years ago to the report they sent the buyers. That was unethical. Then they also inspected septic concluded had crack as half full. Also said couldn't really be sure as they could not see what was underneath. Well the water and toilets had not really been used on regular basis for three years. So now it cost us to have a contractor to inspect structure of house and another company to fill septic and check for cracks. Guess what structural sound. No termites and septic is not cracked. They should not be allowed to conduct inspections!

Donald Smith

Tom Bredahl came out to my home to treat a bee problem I had. Tom gave me an affordable estimate, and came out to get rid of the pests in a timely manner. A nice and respectful guy to work with.

Kelly Hess

Reasonable and they are friendly. Good pest control service and we haven't had any problems.

Angela Meffley

Super friendly and knowledgeable, worked around my schedule to get Rh service completed. Thank you!!

Justin Filler

Tom did a no show job. He doesnt understand septic. He has inspected several septics for home inspection, does not remove cap and or look for issues. He should be out of business soon. Cecil County criminal to most. He post his stikers all over, not until a lawsuit was pending did he return a phone call after $50 spent. For Septic look to others.

Linda Acevedo

They always help me when I call. Very helpful and accommodating The only thing I don't like is that when I call I always get their voicemail. No one seems to be around at 5-8pm

Danielle Summers

Terrible customer service. Inspector (Tom) was an hour and a half late and didn't bother to call. I had to call and figure out what was going on. They made excuses. No apology. I could write a book on all of the things that went wrong with these guys.

Frank Longacre

If I could leave no stars a would. I had a termite inspection with kirkwood prior to purchasing a home there were aparently no termites found. 3 months later had another company come out and spray for ants and found a termite infestation in my front yard and tells me they have been there for at least 3 or 4 years. I call to address the issue and was rudely spoken to and would not refund my money or even give me an explanation to as how he could of missed them ! Then on top of not offering to refund my money he insisted on giving me a quote for treating them and when I denied that service I was hung up on ! What a joke a very unprofessional outfit

Tiffany Masella

This company was called for a termite inspection for our home inspection. They came out immediately and were very professional. I received an email invoice, called them to make the payment and spoke to a professional and friendly rep who immediately emailed a receipt to me for our records. I will use them in the future if/when we need them. I highly recommend this company.

Robert Martin

Professional courteous service at a fair price. I discovered termites in my home and Kirkwood came through- after dealing with the "chain" stores i was fed up and considering doing the job myself- I contacted Tom and I could not have asked for better service from the overall team- The crew respected my home and performed the necessary steps for termite treatment- Thank You Kirkwood.

Diane Bredahl

Best pest company in Cecil County