Reviews of Ehrlich (Pest Control)

kelly lemmon

Jamar Flippen has been my tech the last few times at my Sheetz store. He is very friendly and helpful to all of my employees and he came for a follow up visit today just to check if the work he did earlier in the week was working.great customer service

aram Itani

Please stay away from this company!! They bill you for services not received. The initial fee to start your account is 35% higher than most competitive companies offering the same service. The man named Inson was assigned to my account and to treat my home.At first he seemed nice and then I found out he lied about the applications of certain pest control that I was billed for. I then had to deal with his boss Steve Neville who never returned my calls and only emailed Twice and recommended me to contact the district manager about my comments. I did leave a message for David Knub. ( District Manager) . I wasted too much valuable time to resolve the mistakes but all they seemed to care about was to have the bill paid in full for services invoiced incorrectly that I did not receive . VERY DISAPPOINTING!!!!

Crystal Cuevas

Was promised they would plug up potential pest entrances, but they just laid traps. When I called to acknowledge this, they called the guy who came to lay said traps to complain on my behalf (which I asked them not to do because he was great; it wasn't his fault I was given bad info) when I made it very clear it was the call rep who made those promises, and then re assigned another guy to us without notice, even tho another of their promises was that we'd get the same guy. Waste of time and money.

Kathy Meleney

I have ben impressed at the quick response to any bug sightings I have had in-between my four regular visits per year and the attention to detail here at my house by my technician Zachary. He is a joy to work with.

Betty Fetherman

I like the email reminder that you send out. Our tech, Gary, is the best! He comes twice a year and knows what bugs we have and goes out of the way to help us fight them.

Larry Sheets

My technician is the BEST!!! On time, thorough and very friendly. He explains everything and answers questions.

Rob Armstrong

Great service - really good at killing bugs and critters.....

Lini Murawski

My Hornets have been eliminated, quick service and the problem has been taken care of.

Henry Balducci

I lowered your rating because I was never notified of the date for the last service call. The service technician showed up and we happened to be home. He asked if we had received an e-mail notifying us and we had not! We are still waiting to receive an e-mail telling us when our next service will be. In the past, Ehrlich has always been responsive and prompt with e-mails or phone calls notifying us of service call dates, receipts via e-mail, and/or any changes. This has not been the case lately. This is unsatisfactory and needs to be addressed and corrected. The service technician we have is great but his hands are tied when it comes to matters such as this. We have been customers with Ehrlich since building our house in the early 90's and would like to continue but not if this is a sample of how you are going to do business today.

LOVEJAGGER 1 ERICKSON

Great service nice technicians they solved my bee problem quickly

Maureen Evans

Spoke with a lady last week she was to contact someone to speak with me about the increase cost in service. I told her if I was contacted and not home to leave me a voice message on my phone and I will contact them. I've been with Connor's for years. If you want to keep me as a customer have someone contact me asap.

Peter Kolosky

It was a no-show. Took a day off from work and it was wasted as nobody showed up.

Sue Herron

Jamar is our new service tech at Walkersville Bowling Center. He listened to our concerns and treated the area that had the problem and came back and checked up on the problem when he was in the area. Problem has been eliminated. Very nice to work with.

Lindsay Silver

Just got off the phone with Johnathon who helped me schedule my first appointment. He was extremely knowledgeable about all of the problems I was describing and explained the services that Ehrlich provides and why. As a first time home owner I was extremely impressed with the customer service, looking forward to meeting with our technician this weekend!

brian sheffer

I have had service but have had to cancel due to budget constraints. I have been trying to cancel the service for now 6 weeks and have spoken communicated with 4 different people, who are using three different domains so I am not sure what company I am dealing with. I had hoped to cancel the service until our budget issues cleared up but given the hassle of trying to stop the service, I would never use them again. They were very interested in selling the service but when it comes to stopping the service, nobody seems to want to take charge. I have called several times asking for an account rep and all I get is "I will send an email to someone in that location".....

Joan Clark

Reliable, qualified and professional service !

Margaret Hudgings

Ehrlich was just found spraying glysophate, the main ingredient in Round Up directly next to the play ground at West Chester Daycare. This chemical is highly toxic, especially to children. This is just plain wrong. Many other countries are banning glysophate as its manufacturer, Bayer-Monsanto, is sued by people with cancer--and has had to settle for billions--yes, billions of dollars. And Ehrlich is spraying it on a playground? Why is this allowed?

Mika Maloney

We have enjoyed a decade long relationship with this company. Their service is prompt, efficient and our tech is friendly too! Pest free!! Highly recommend!

Ro Leighton

Tech Mike Casey has been maintaining our home for the past three years without any issues. He is extremely knowledgeable, very professional and friendly. He is a true asset to your company. 10 Star technician! Thanks Erlich

Brenda Duska

Excellent service

Jim Zug

Prompt, expert service

Jo Anne Tahaney

Our service technician, Ron C., is always punctual, professional, proficient,polite and takes pride in his work. He is an asset to us and should be commended by your company for his outstanding work ethic.

Dawn Archibald

The service tech is very good. My biggest issue is that I had scheduled my next visit with the tech on his previous visit, however, he showed up at my house unannounced at least 2 weeks prior to the date I had scheduled and marked on my calendar. Management, administration or anyone else should not be able to change that appointment without contacting me directly. I was in the middle of several things when he showed up at my door. Several rooms were in disarray as I was unpacking boxes to repack and purging files for shredding. So I stopped what I was doing to let him come through and do his job. Some of the areas were unattainable so he did what he could get to. It would have not been like this had I been informed of his scheduled visit. I don't know what is going on at Ehrlich but I am very disappointed with this situation. I would appreciate a call 2 weeks prior to visit. Thanks.

Pauline Broberg

Terrible service. The pest control man that replaced the old one was not knowledgable in moth basics (the difference between cloth and kitchen moth). Supervisors did not change matters. Their home inspection following a cloth moth infestation revealed nothing. They could not decide whether to bomb the piano or not. We finally got good advice from friends, in the end, who advised us to check the frame backs of old paintings and the pool table and card table (covered in felt) and open up the piano to take a close look.... TRULY A TERRIBLE EXPERIENCE.

Kevin Barry

We have used Ehrlich services for the past 5 years. I am extremely pleased with their professional staff from our regular quarterly appointments to the few extra calls we have had them take care of.

victoria keller

Ehrlich pest control is excellent. The tech always listens to our questions. And always flexible with our schedule. We get a call while he is in route so there is never any waiting around. Very satisfied. Happy to say my home is pest free. No bugs. No critters. No termites. No worries. Convenient service contract options with low monthly payments I never have to call. The office sends an email reminder of my next visit and we're all set up.

Michael Abrams

Excellent company, Great Employees, Great Service ,A-One in my book

Porter McMillian Jr

EXCELLENT SERVICE. Great staff and very prompt if we need them to come out to fix a problem.

robert zichelli

It’s a pleasure having Mike Casey as our pest control expert. He’s always on time and very thorough.I highly recommend him!

Leo Costantini

service is excellent. wood home and carpenter bees attract woodpeckers. timely arrival by Ehrlich has the carpenter bees infestation under control.

Sarah Pierro

Matt is my exterminator and he'd thorough and very efficient

Dave & Mary Cetola

Detailed service - excellent job targeting the issues we have, as well as, the recent carpenter bee issue.

Donna Cherry

Jay is terrific! Always takes good care of us and responds promptly to our concerns. Your service gives us great peace of mind. Ehrlich is a great company!

DARC E

Horrible customer service. Never responded to calls and never processed work order to come out to do job for bees/yellow jackets. Had to keep calling even for initial free quote. Texted a few times. Very unprofessional. Slacks on scheduling and making customers feel as tho their service is valued. Go somewhere else ... this company isn’t someone you want to have to keep working to fight to have do a job. Too much work to have work done. Technician didn’t bring ladder to initial appointment for bees/yj in roof or attic. Then said he’d bee back next day. Never called or showed. I had to text. Then said Monday. Didn’t come. Then said Wednesday. Came and gave quote but asked for Credit card and I said sure but I didn’t have the card. He said someone would call to schedule ... that was weeks ago. I’m still waiting. I’m looking elsewhere for serving. This company sucks.

Monretta Cooper

Ehrlich technician is always thorough when servicing my home.

Vigon International

Mike Casey has been at our company for fourteen years and he has been the most honest, reliable and professional person we have been lucky to work with.

Brian Lord

I called Ehrlich pest control to set up a visit to spray for cockroaches. We arranged a time to come out and they took a credit card number to put a hold on my account of $225. The day of the visit, July 17, came around and I received a call from the actual technician. He cancelled, but said someone from the Frederick office would call to reschedule. I let a week go by and then another week, when they finally called, the office had no idea my scheduled appt had been cancelled. They were calling to set up a subsequent appt. By that point I was fed up and told him I would not be doing business with Ehrlich. Several days later, Aug 7, now 3 weeks past my original appointment date, I noticed the hold was still on my account, so I called them to get it taken off. The representative said she'd take care of it. The next day, the hold had become a full charge. I called them and they said they'd take care of it. A few days later, it was still there. I called again and they said their refund process was a multi-day process that I was in the first stage of.. I told her I expected a phone call the next Monday, Aug 14 to tell me the refund had been processed... She said she would try and make sure that happened. It's now Aug 16, and still no refund, no calls. This company is borderline criminal. I was forced to file a credit card charge back. By the way folks, Terminix was cheaper.

Stephanie Green

I've been with Ehrlich for a little over two years. Since I've been with them I feel as though my services are customized to me. I told them my needs and concerns and they gave me exactly what I needed and wanted. If there were any adjustments need to my services, they were right there to do it. They are quite friendly when you get to know them, are concerned for you needs, they actually listen to you. Their exterminators are professional, I really love the fact that they cover their feet before entering your house. I would recommend them.

Evelyn Reznak

Bill is our permanent Ehrlich technician & has been for a long time. We like the way he respects our wishes in regard to placing product in certain areas of our home. He is always on time & extremely courteous!

Dee Patel

Thank you Joe for excellent service.

mystie Kay

Will never recommend this company, called made an appointment, guy never showed up, never called to say why...

Peter Carey

Ehrlich can be trusted to keep one"s house free of problems. I have never experienced an unpleasant visit or experience with this company. We have been with Ehrlich over 30 years. thanks for excellent service!

Donna Engle

Still have ants. Technician seems thorough, but may be overscheduled. Office staff rude and inept. 1st time, gave me a 4 hr window, tech came after 3 hrs 45 min. 2d time, I asked for call when within half an hour. 3d time, 4 hr window, waited 3 hrs 30 min. No tech, no call. Called office, person said, "He is still within his time frame window." Also said it was not notated in my records that I had asked for call within half an hour. Well, it should have been. It cant be that hard to be courteous enough to let people know within half an hour so homeowner can plan schedule.

Bill Henderson

I have been using them for twenty years now-- with the same technician the whole time! They are outstanding... effective, prompt, and when a callback is needed they are right there. I have had the opportunity to switch many times over the years and wouldn't consider it.

Grace Jahnle

Our technician, Stacey, is excellent! She is very professional and knowledgeable. She always explains what she is doing and finds solutions for any problems she finds and then she always follows up to make sure the pest issue was solved. Plus, she is always on time and super efficient. She is a pleasure to work with

Margaret J

Great service! Excellent technicians! Always takes our dog into consideration when treating a problem.

Marilu Emery

Lucas is very attentive and considerate when he comes to do our regular service. He usually arrives on the early end of my time slot which I really appreciate. Always calls ahead and is very pleasant while he works. I highly recommend him.

Nancy Matthews

Our monthly service is awesome! Gary is so knowledgeable and thorough and explains everything great!

Debra Kratzer

Good services. Jay is very professional. Can see a difference.

Steve winard

always there when I need you

Dalia Frieder

The technician is friendly, attends to work, yet, the treatments don't work . Why???? The attendance is sporadically.

Donald Guthrie

A great company with excellent employees who give excellent service.

Kathy Mackinney

I have been using your service for several years. We have had no issues with any type of varmint in all of that time. Matt, our technician, is always there for us and is very professional

C W

We've used them very happily at several of our residences in the area. Paul, our long time tech is wonderful, trusting, and knowledgable about care around our pets and our aquaculture around outside of the house and recommends the least chemicals natural and synthetic to get the great results desired. He also is very patient answering our questions.

Mel Prieto

The representative always calls ahead of our scheduled appointment, is always on time, experienced, patient with the many questions I ask him. With very good manners .

David Tucker

Ehrlich has always been very attentive to follow up with services and have gone above and beyond to provide excellent service (especially when I recently had a couple of wasp nest that they removed!!)

WALT MANN

Used company for number of years quality of service has gone down. Final straw was when serviceman was out and reported no problems,next day I had ants crawling on window sills. Sure you can call and get a repeat treatment but they should get it right the first time. Service cancelled.

Bernard Sobel

WE HAVE BEEN WITH EHRLICH PEST CONTROL FOR MANY DECADES. WE CAME TO USE EHRLICH WHEN ANOTHER NATIONAL PEST CONTROL ALMOST RUINED OUR HOME BECAUSE OF THEIR MISDIRECTED PEST CONTROL TREATMENT. FURTHER, WE HAVE BEEN PLEASED AND EVEN DELIGHTED WITH ALL THE EHRLICH SERVICE PERSONNEL.

Elizabeth Mushinski

My experience with Ehrlich has been very good. I have no complaints in that they plan to come when they give a block of time and then the driver calls when he is on his way so that you pretty much know exactly when he is about to arrive. Thank you from Elizabeth Mushinski

Steven Feld

Its been a number of years, probably 14, since we have hired Ehrlich to help with our pest control. They are great and we love them. They get the job done and are always available to return for new matters that have come up, like yellow jacket and wasp nests. They are prompt, courteous and above all very professional. Ehrlich is very a well run organization. We have had a great experience with them.

Paul K

Ehrlich was excellent. The inspector and technician arrived exactly when scheduled, were informative and recommended the safest, efficient methods of treatment for our issue. The price was very competitive and fair. You are working with local people vs. a huge company, which is my preference. Highly recommended!!!!!

Bryan D. Sparks

Excellent technician who took the time to find our bee problem! He's great! Love the Erlich plan we have!

Scott Carroll

Very professional, courteous, and respectful for intruding on our home. Challenged by two constantly barking rescue dogs who were guarding their turf, yet our technician got in and out unscathed, unharmed and truly sorry for causing the commotion. Superior service every time.

Rocco Rego

Paul is an excellent technician. Always on time, and comes ASAP whenever needed. Always sends reports, because we are not permanent residence.

Maria Pichardo

Outstanding customer service

pooty

I am very happy with the customer service! Your technician was amazing on the phone, kind, informative and patient with all of my questions. The company has provided great service and is quick to set up an appointment if extra service is needed. I am very pleased with this company.

Kelly Raum

I have used Ehrlich Pest Control for a few years now. I have been happy with the Techs that they send to my house as well as the staff when I have to call in for an extra treatment. They are very professional and do a great job.

sharon kennedy

Mike Casey is kind, prompt, efficient and skilled. He has provided great service to my house for over 10 years....and he has saved me much in repairs when he has noticed leaks that I had not seen and gone out of his way to let me know even though I wasn't home at the time. He is great!!!

Serita Keene

Our technician did not show up during appointment time, not happy, not even a phone call

Ron Goldsworth

I have been an Ehrlich customer for many years now. Gary, our service tech, has been quite competent, effective and pleasant to deal with. We have been very satisfied with the service. Any and all problems over the years have been taken care of promptly and efficiently. One thing I must say is I recently received a letter indicating my bill would increase $2.00 a month beginning next month. I admit it is not a large increase. However, since a significant tax savings has been granted to businesses by the congress, I believe there should be no increase or a reduction in my monthly bill. I was disturbed a bit when I received that letter.

Carlena Robison

Very knowledgeable staff and great experience!

Anna Lebo

The customer service is great. We love our technician and feel like he takes great care of the property and pests that come with it. They will get a technician out to you pretty quickly when and if a pest is observed. Prices keep going up regularly and have since we signed up with them, which is the reason for the lower star review.

Terri Kafritsas

They are terrible. Management never calls back to resolve issues. There is no follow through with pest control. They were supposed to come back to do a second ant treatment and we can’t even get scheduled. We finally terminated our account and will be using another pest control company.

Lauren B. Davis

Very responsive, polite, knowledgeable and efficient. Highly recommended.

joann peragallo

Professional, yet friendly. Always accommodating. Any problem, we call back as many times as we need to. They come out within a few days time and go above to make sure the problem is resolved. Adam is very good!

Janis Parrilla

Service reps are professional, courteous, punctual and knowledgeable. Highly recommend Ehrlich. No more ants!

Paul Valcukas

Mike Casey always does a great job!

Jenny Ren

How comes a staff can mess up their schedule with their clients ? Plus , they never call you back ?

Wanda Manning

I am very pleased with the service. I don't like insects in or outside my house. One year I discovered a hidden hornet's nest on my deck. Ehrlich sent someone out right away. Problem solved. My service guy is Travis, who is courteous, professional and knowledgeable. He's always on time and goes over and above ...putting the needs of the customer first. Great company ethics!

Sharon Bowman

Thank You so much Mike Casey from Ehrlich you have been doing a wonderful job keeping those bugs and garden worms away,me and my family truly appreciate your experience and help.Sharon Bowman and family.

Barron Chandler

The Ehrlich technician arrived on schedule and proceeded to do a thorough inspection of the carpenter bee infestation area and the area surrounding it. Then she applied the treatment carefully and completely. In spite of several days of rain the treatment has proved to be virtually 100% effective.

Sue Camma

We are very happy with Ehrlich Pest Control and our technician Kyle. He is professional and thorough and takes the time to answer all our questions. Best of all the only creepy crawlers we see now are dead ones. We highly recommend Ehrlich Pest Control!

Barbara Lake

Great service! Senior discounts!

Susan Moore Jordan

I've had the services of Ehrlich Pest Control for many years and have appreciated their careful monitoring of critters in and around my home. The tech who takes care of me has become a friend over the years! Thank you Rob and Ehrlich for keeping me "pest free" for a long time!

Rita Sorrentino

I am very satisfied with Ehrlih services. They are always ready to help when uninvited guests appear in the home. Professional and friendly!!

Ken Alan

I find our technician to be very professional, knowledgeable and friendly. After his visit (6 days ago), he was to provide me with information on a particular product (whether or not Ehrlich carries it), and I'm still waiting for his contact at this point.

Barbara Harkness

We have been customers of Ehrlich for many years now. We live in an area where termites are prevalent, among other insects. The service we get through Ehrlich is prompt and effective. The technicians are professional and courteous.

Sundance Kid

After several tries with no success getting yellow jackets removed. I went to another company, who took care of my problem on there first visit. Would never recommend Ehrlich, unless your pest problem is easily accessible for them! The only good part is getting my money back as they promised.

John Lang

Had a carpenter ant problem, HAD.... Ehrlich came, and nuked them. Bye bye ants. I wish I called them sooner. If you see carpenter ants, that means there are a bunch more you don't see, eating your house !! CALL EHRLICH !!! I have them come twice a year now ! Protect your property !

Spencer Pyle

Top notch service and knowledgeable techs who listen to your concerns and needs.

Gregory Wood

We love our tech Antonio. He is personable, honest, experienced. Gregory Wood Olney, MD

Lori Trainor

I am very happy with the service that Ehrlich performed at my home today. They took care of a large bees nest as well as spiders.The service technician, Monty, called the night before to confirm the appointment, and called 20 minutes prior to give me time to get home. Monty was so pleasant. He was very thorough in explaining what type of bees nest it was, and explained in detail the service he was providing. I actually cancelled the other pest control service I had in place for 18 years, and signed up for Ehrlich's 365 plan which still start in October. I did use Ehrlich last year as well for a bee problem. From my experience last year as well as today, I highly recommend Ehrlich Pest Control.

Gallery Sixtythree

Great Service

Larry Ward

Good coverage and service always on time, courteous and through. The report explains everything that they see and do.

Meme Carnevalino

We have used Ehrlich for many, many years. I have nothing but praise for the company. They do what ever it takes to get rid of your pest. If they have to return, they always come out in a timely manner. The personal are very knowledgeable and have become friends over the years. I would and have recommended them anytime.

John Dilley

We have used Ehrlich for several years and have found them very reliable and dependable.

Dorothy Smothers

He always does a thorough job when coming to my house and very informative on what he finds.

David Marazas

Good service. Technician is friendly, responds to any problems, efficient, and professional

Terri Wujek

Thank you for your excellent service ... Paul is our Service Rep, he is the best, he always concerned, answers our questions, offers advice ... our sincere thanks to Paul and thank you Ehrlich for having Paul on your staff!

Dolores Callander

We have been with JC Ehrlich for almost 15 yrs now, and have had the same tech / Mike Casey. Mike is AWESOME!!! He is so personable, very professional and just a wonderful guy. I HAVE and will recommend JC Ehrlich and especially Mike Casey to anyone that asks. Thanks for everything Mike! Mike Casey is awesome!!!!

Caitlin Hutton

Called to have bees taken care of in my front yard. When I set up the appointment I told him I wanted to pick a day my husband would be home so he could be there when the exterminator came. The man on the phone said no problem they would be there on my chosen day between 1 and 3. My husband made sure he was home at 12:30 in case they came early. However 3:00 came and went and no one showed up. My husband called multiple times and when he was able to speak with someone, they told him an exterminator was already there in the morning (when he wasn't home). The man my husband spoke to was the same person who set up the appointment and claimed he told me that no one had to be home and that the exterminator could come at any time in the day. This is absolutely not what I was told. When my husband asked if the exterminator left a receipt in the mailbox the man on the phone said 'ask your wife how she set it up'. The man on the phone was the one who set it up! So we have no receipt, no note on the door, no phone call, and no email that anyone came to the house to do the job they promised. I tried to email the company to speak to them about it and have gotten no response, but of course I have been charged for work that possibly wasn't even done. This company only wants your money and doesn't care if you are unhappy with the result.

Beth Nace

Friendly, Courteous staff- from phone calls for scheduling (or rescheduling) to technician who always has time for questions and explanations. Not to mention accommodating and prompt. Very pleased with service

Kimberly Gress

The Ehrlich team has been responsible and dependable for our household. We have been working with them for over 20 years.

Mary Alice McAllister

If I could give a lower rating, I would. We had Ehrlich service for about THIRTY years, over multiple homes. Around 2 years ago things went fair to medium. This year, just a nightmare for scheduling and poor service without resolution to our pest problems. Booking appointments too close together, and trying to get them rescheduled is awful. And even when we rescheduled, the technician would show up. Instead of a specific time, they now provide a window of time with the tech arriving at the very last minute of that window. The company is difficult to work with and has continued to send us appointment notices after we cancelled. And their treatments have stopped working for ants. Try a different company.

Chirstina W.

I have been a customer for 17 years and have a lovely technician that has been servicing my property for that time. Recently I added an additional service for mosquitoes and have a different technician for that service. The schedule of for this service is terrible - a six month service that is not scheduled on a monthly basis during mosquito season as would make sense. I've been trying to have someone in the local office get back to me for almost two weeks now - even had a customer service rep send prioritize my issue with the tag "urgent" and still crickets. I have probably called more then five times and half the time get someone overseas not familiar with my service. If there was a local office I would physically stop by that's how irate I am about my phone calls not being returned. The customer service does not exist at this company.

James Drylie

We first contacted Ehrlich a number of years ago due to a problem with carpenter ants. We signed on for the annual service and have been extremely satisfied with the service since day one. Our technician, Gary, is wonderful, and there is no doubt whatsoever that we are getting solid, reliable service.

jim mcdonald

I have been using Ehrlich for several years and have been very happy with their technician, Richard Lowery. He is extremely service oriented, very thorough, knowledgeable, and makes excellent suggestions. He does an excellent job of representing Ehrlich.

Rafael Checa

always prompt, effective and courteous.

Ada Hensley

Today will be my third time contacting Ehrlich to come out and do an assessment. I am looking to upgrade my company account from Residential to FDA Compliant. The manager that I need to speak to and arrange a meeting has yet to call me as promised twice. It has almost been a month. I am quite disappointed and am now considering changing vendors.

alan feuer

Been using them for many years. Outstanding service and wonderful technicians. If you can, ask for Travis from the Stroudsburg office. He's outrageously terrific!

David Geiser

Ehrlich was able to send a technician to the house within 24 hours to resolve a yellow jacket nest that had formed in the crack of an exterior wall in our house. The yellow jackets were actually finding their way into the house interior. The first treatment was exterior only as I could not be home during the day. The technician sent a digital report by email after completing the initial treatment and was available by phone later that evening to follow up with questions. The technician came back a week later to check in and apply additional treatments to the interior of the house. The yellow jacket problem was resolved with all insects dead within a few days of the treatment. The technician was very responsive, knowledgeable, and helpful. He called the evening before to verify the meeting time for the following day. All in all a very rapid and effective solution and a fair price.

Maybelle Lee

Renel has been my regular technician since I’ve been with Connors’s pest control, now Ehrlich. I appreciate that he knows what I need every time he’s come to service treatments or any issues. He’s very knowledgeable and professional. I like having the same person, continuity is very important part in the service provided.

Linda Molee

Jon (and Travis) have been servicing our Hemlock Farms house for pest control for years! I would highly recommend them, they are courteous, professional and best of all they keep all the critters away!!

Joan Reilly-Rosa

Professional, courteous, and conscientious technicians.

Deanna Mayers

Casey is always friendly and pilot asking if we have any trouble before doing the normal service.

Lisa Renn

Monty is great! quick to respond, professional and trustworthy. We use Ehrlich for a number of different property''s in different settings. Woods, urban, suburban. Each place has a different treatment plan tailored to the different conditions and pests. Very satisfied.

Melissa Lynch

Great company!

Neil De Haan

We have a house in the outlying area of Bangor PA. Although relatively new (build 2008), we found it best to engage Ehrlich on a monthly contract. We have found their services to be very reliable and thorough, with very favorable results. We recommend them highly.

Anon Ymous

Pretty good service. We required re-treatment in between scheduled treatments. They scheduled a service date without notifying us, which isn't that big of a deal, but we missed it and have to reschedule. We do still see pests around the perimeter. They've been very helpful and polite over the phone. Anthony is the guy assigned to treat our property, and he has been INCREDIBLY polite, pleasant, and professional. He has been prompt and straight-to-it when he has treated our property. He is a fantastic face to the company, he's been great.

D Lang

I have used Erhlich for many years. Their service has always been great - until recently. I contacted the office to make an appointment 3 times over 4 days and the service technician never got the message. Finally, when he did come to exterminate a ground nest of yellow jackets next to my home, he did a great job. From now on I will contact the technician directly if I have a problem and not depend on the appointment scheduler.

Frederick Keller

Craig Stirk good explanation of service, no pressure.

Gwen Austin

I enjoy how well organized Ehrlich is with regard to scheduling my appointments, answering my phone calls etc. I enjoy each of the technicians who come to my home.

Flowers AbloomLtd

We have used Ehrlich for our home for over 30 years and our business for over 25 years. We have quarterly and monthly plans, respectively. They provide the service contracted, and are quick to respond, usually within 24 hours, for any flare ups in between. They even responded within the hour when we had a black snake in our sales area!

Lindy Cibischino

Always reliable and I see very few if any pests between treatments, Ron is very professional and respectful of my home and my time

Domita White

Mike is so personable, we look forward to our appointments. He has a friendly demeanor and is always ready with a homeowners tip to gt the most value out of you home. He is not only knowledgeable about pests, but he has turned out to be quite an expert on pet care as well.

Randolph Carter

Always on time and thorough we have found Ehrlich pest control to be really reliable and get the job done.

Kari Hagen-McCarthy

We have had repeated problems with ants Yellow Jackets and snakes ( garter snakes) so far 3-4 in the house

Crystal Moray

Terrible incompetence, and basically took me for a run for my hard earned money. Didn't stick to any of their promises, and was fed something along the lines of 'sorry our rep misled you,' with no compensation of the $245 we paid. Got some traps and bait laid down for all that cash, I could have gotten those radar devices to deter pests and saved some money instead. Lesson learned.

Arthur Harrison

The reason I like this company so much is because the particular technician with whom I have been dealing is excellent. He is always punctual, very knowledgeable, and has been helpful in mitigating many of the problems associated with wood-boring insects.

Jeanie Kurzrok

We've had only wonderful experiences with Mike Casey! He is a true professional who explains what's going on and what we need! Thanks to him, our enclosed crawl space is no longer a "home" for unwanted visitors.

Mona Orlando

I would like to make clear that the one star is for ehrlich as a company, not the technicians. I have been a customer for more than 10 years. I had been satisfied until recently with the company. The technicians have always been knowledgeable and helpful but since the company was bought out, it has been very disappointing and frustrating. The price keeps going up and the service is lacking. You can no longer call your local office and speak with someone. Instead, you call the main number and speak with someone clear across the country. We just got a new technician assigned to us, Monty. He literally just left. He was pleasant, knowledgeable and did different things to deal with our current issue. He deserves to be recognized for excellent work. Also, let me just tell you about what we have. We have the yearly service, which includes most normal issues and someone is supposed to come right out and deal with it. We don’t have many issues But can’t imagine the service if we had more issues. I was going to cancel my service but will continue because of Monty. I am disappointed in the customer service, which is 0%, btw. I had an issue a couple of weeks ago with customer service and no one ever got back to me. Terrible!!!

michael Keren

Owning a house in the woods it feels very vulnerable to forces of nature. I never heard of Carpenter bees before buying my woodsy home. Ehrlich gives me piece of mind. They have helped me get a mouse problem under control and protected my home from all kinds of pests.

Mark O

Ehrlich as a company does a fantastic job especially keeping and hiring employees that have been with the company for years. Our friend Travis in North East Pa, gives us the best service possible, thank you.

Aparna Gupte

Always a job well done

Doris A

Mike Casey is just the best! He’s timely and informative about anything pest related. He’s “my” PEST TECH and I’m glad we have him!

Earl Hulihan

As a 20 year client of Ehrlich’s, we have been extremely blessed to have Ehrlich as our service provider. Always responsive to our calls and our needs, they have provided very quick response when called upon! We have been most appreciative of the fact that there is minimal turnover of staffing. As subject matter experts, I can assure you that they stay current on industry standards, certifications and regulatory requirements - as from time to time I have inquired. I have recommended them to friends and neighbors over the years, whom all seem equally as satisfied.

Grace Conger

While very expensive, we did get results for 2 ground hogs. However, several days later, a third ground hog was seen going under the rear deck. Since the 4 contract days had passed, another $ 344.00 was too costly to start again for # 3 groundhog. There should be a relief plan to continue the removal.

Bob Flowers

Ehrlich continues to deliver great pest control service. Our technician Xavier Wylie is friendly, concientous, knowledgeable, thorough and available when needed. Xavier made multiple visits this past year due to the rain to eradicate ants.

Paul Henar

Very happy with our specialist, Mike Casey. He is always checks our house thoroughly and lets us know of any problems he sees. Highly recommend him. Paul

sarah makin

We have had the same technician for several years, Paul McLaughlin. He is competent, efficient and very courteous. He also makes sure to watch out for my specialized plants and our animals. We are grateful for the mosquito control.

Cindy Langford

Love our serviceman Chris! Knows what he's doing and always takes care of the problem! Highly recommend him to anyone!

Rebecca Dittrich

We had a huge bees nest underground and tried everything to get rid of it but they kept coming back. That’s when we called in the professionals at Ehrlich. They took care of the nest for us! They are very professional, helpful and friendly! We will continue to use their services! I highly recommended them!

Alex Quintana

This company has really gone down the drain lately. Matter of fact, I'm writing this post to see if I can get a response as to why I should keep my account with them because you sure can't get any answers when you call. I remember when you could call and get same day service (been a customer for about 4 years ) now you're lucky if you can have someone out 3 or 4 days later. I don't know about you but if you see ants trailing on your foundation wall, you would think that the company you pay for would want to come out ASAP before they get into your house, not anymore with this company. Like I said, maybe 3 days later they can come out. The techs are good, when you can get them out but even they say that they have no control over their routes. I just hope that this post gets me some answers and hopefully this company can be as good as they used to be and won't force me to get another company.

David Wood

Technician took care of three underground yellow jacket nests close to house. Gone wihin one day. Professionally handled.

Marie Paxson

We've used Ehrlich for years, starting with their termite inspection for our mortgage. We've called upon them from time to time for various pests, then opened an account to address an ongoing problem with ants. They are reliable, prompt, and knowledgeable.

Danielle Murphy

Buyer beware if the local West Chester area services! I’ve used Ehrlich pest control at a rental property in the Harrisburg area and had no problems, so when I called them IN MAY to handle a squirrel issue in my home, I thought I would be set. Do not use the local Ehrlich services. I’ve had to stay home from work three or four times to meet them. A sales guy was here twice and two different techs to my house three or four times - with no solution found. When you call the local number - you get someone in a call center. Depending on the call center person you get on the phone - they’ll try to charge you each time someone comes out. Their services are not cheap. The last time, a very nice man who said he was the local manager or supervisor came, thought he finally found the problem, and told me they would be in touch within the next week to schedule a tech to come out. That was about 6 weeks ago. Moral of the story: I still have squirrels in my attic and I’ll have to call someone else now.

H J Buckman

I have always been impressed with the service from Ehrlich. Their representatives have always conducted themselves with professionalism and competency -- Jack Buckman

Barbara Vizzarri

Did not pursue this exterminator due to outrageous pricing.

barbara Schwartz

I have been using Ehrlich for many years and have not had one problem. They have been great and Stacy is so wonderful!!! She does a beautiful job every time she is here.

Fadwa Elhage

very reliable company, clean work, responds immediately when called about ants, spiders or bees. friendly technicians and very professional.

Amy Miller

Stacey is extremely knowledgeable and friendly!!

Pam Wiley

Paul Selensky Dist #5 Paul is a very friendly and hopeful guy. We were doing a bathroom remodeling and found a nest of carpenter ants. Contractor could not go any further until Paul came out and sprayed and dusted them. He was there within no time and have not seen any more ants. Paul is very helpful!!!!

Kelly Richards

Pest technician is great, scheduling tends to be incorrect constantly. Either no show or show up incorrect time

Nancy McNichol

Chris is my Ehrlich guy. He is great and does a great job for me. I can always count on him and trust him to take care of the inside and outside of our home. He is extremely knowledgeable and takes time to listen to my concerns.

Emilie Bane

I recently had to ask for extra help getting rid of some tiny moths that were flying around my home. The lady on the phone scheduled the visit from Chris,the next week, and,even though it was scheduled at the wrong time of day, and he had multiple truck issues, he kept the appointment. He got rid of the pests for us right away. It didn't seem to be an issue that it was really late or out of his territory that day.

Michael Collins

Don't bother. They're so short staffed, nobody comes when they're suppose to show up. When they do, the last guy was so lazy he wouldn't even climb one flight of stairs to go look where I said the issue was. He didn't bother bringing any ladder, nothing to get him to where the possible issues are. Nope...been trying for nearly a month. 24/7/365 service..right....yeah....they do...like 24 days, 7 hours and 365 seconds from first reporting the problem and it STILL is not fixed. There is no reason whatsoever to bother with this company, period.

Amanda Smoot

.My Ehrlich representative is unfailingly pleasant, timely and thorough.

Carol Fisher

We have dealt with Ehrlich Pest Control for years. They are the best. Our service technician Mike Casey is very thorough and knowledgeable.

Janet Garrett

On 9/6/18 Monty came to do the full treatment for my house. He was extremely knowledgeable and friendly and thorough.

Beverly Herold

We have this Ehrlich Pest Control over 10 years with excellent success. I have recommended my daughter and my Granddaughter who are also very happy with their results. Jimmy O'Shaunasee is the best.

seema daniszewski

Great service! Mike Casey is the best, always on time, and so friendly.

NMS 337

Gary from Ehrlich has kept our house pest free for years, and seems to anticipate all potential problems.Years ago we tried to "save money" by not having a regular exterminator- BIG MISTAKE! These guys are terrific.

Salvatore Giglia

since using erlich have not seen a bug or rodent ever, very good service always